Setup Guide
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... the device parts Front view 5 Back view 6 Control panel 7 3 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct ...Digital Filing problems (optional) 24 Solving fax problems (optional 26 Troubleshooting and configuration tools . . . . . 28 Hewlett-Packard limited warranty statement 1 serial-type phone systems 9 Dedicated phone line 10 ...
... the device parts Front view 5 Back view 6 Control panel 7 3 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct ...Digital Filing problems (optional) 24 Solving fax problems (optional 26 Troubleshooting and configuration tools . . . . . 28 Hewlett-Packard limited warranty statement 1 serial-type phone systems 9 Dedicated phone line 10 ...
Setup Guide
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... that the device is installed correctly To verify that you have more than one HP device installed, select the appropriate tab for the software. 4. Click Device, and then choose a device. For more information For information about using the device and troubleshooting, see the following resources: • Onscreen user guide and readme file on...
... that the device is installed correctly To verify that you have more than one HP device installed, select the appropriate tab for the software. 4. Click Device, and then choose a device. For more information For information about using the device and troubleshooting, see the following resources: • Onscreen user guide and readme file on...
Setup Guide
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...are associated with the results of the test. To set up speed-dial entries 1. For additional troubleshooting information, see page 28. Make sure the ink cartridges and printheads are installed, and that full-...4. The device displays the status of the device and to using the embedded Web server and the HP Photosmart software. In addition to make sure it is plugged into the correct port • Checks... user guide on the display and prints a report. 5. Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to ...
...are associated with the results of the test. To set up speed-dial entries 1. For additional troubleshooting information, see page 28. Make sure the ink cartridges and printheads are installed, and that full-...4. The device displays the status of the device and to using the embedded Web server and the HP Photosmart software. In addition to make sure it is plugged into the correct port • Checks... user guide on the display and prints a report. 5. Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to ...
Setup Guide
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..., such as document type and two-sided scanning options, are usually written in the ADF. 2. Click Add. Press Digital Filing. 3. NOTE: Check troubleshooting for "Active directory". 18 Set up Direct Digital Filing, this format: \\mypc\sharedfolder. Press Start Scan. 2. In addition, you can assign an ...or in this name appears on to your computer. Press the Direct Digital Filing speed-dial button that has been assigned to the allin-one of these formats: Bob, BOBSPC\Bob, BOBDOMAIN\Bob • Personal Identification Number (PIN): You can enter the IP address assigned to...
..., such as document type and two-sided scanning options, are usually written in the ADF. 2. Click Add. Press Digital Filing. 3. NOTE: Check troubleshooting for "Active directory". 18 Set up Direct Digital Filing, this format: \\mypc\sharedfolder. Press Start Scan. 2. In addition, you can assign an ...or in this name appears on to your computer. Press the Direct Digital Filing speed-dial button that has been assigned to the allin-one of these formats: Bob, BOBSPC\Bob, BOBDOMAIN\Bob • Personal Identification Number (PIN): You can enter the IP address assigned to...
Setup Guide
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...readme file and release notes on the printheads. Press down firmly on each one of the supported operating systems. For more information, see the onscreen user ...If the computer cannot recognize the Starter CD in their correct, colorcoded slot. 6 Troubleshooting This section provides troubleshooting suggestions for some of the most common issues associated with hardware and software installation. Check... CD. • Make sure that the USB drivers have removed the orange caps from www.hp.com/support. • In the Windows device manager, make sure that all covers are using...
...readme file and release notes on the printheads. Press down firmly on each one of the supported operating systems. For more information, see the onscreen user ...If the computer cannot recognize the Starter CD in their correct, colorcoded slot. 6 Troubleshooting This section provides troubleshooting suggestions for some of the most common issues associated with hardware and software installation. Check... CD. • Make sure that the USB drivers have removed the orange caps from www.hp.com/support. • In the Windows device manager, make sure that all covers are using...
Setup Guide
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... Or Right-click the device icon, click Run as a conflict with the network after completing the wireless setup and software installation, perform one or more information, see "To print the Network configuration page" on the Network configuration page. 6) Click OK twice to communicate with ...the following to find the settings for your computer. • Compare the network's settings to Settings, and then click Printers or Printers and Faxes. General network troubleshooting • If you are unable to install the device software, verify that: • All cable connections to the ...
... Or Right-click the device icon, click Run as a conflict with the network after completing the wireless setup and software installation, perform one or more information, see "To print the Network configuration page" on the Network configuration page. 6) Click OK twice to communicate with ...the following to find the settings for your computer. • Compare the network's settings to Settings, and then click Printers or Printers and Faxes. General network troubleshooting • If you are unable to install the device software, verify that: • All cable connections to the ...
Setup Guide
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...not been set up correctly on the network Make sure that users can ensure this by checking the wireless settings on page 24. • One of accepted MAC addresses. See "Add hardware addresses to a wireless access point (WAP)" on their respective computers. See "To print the ...Network configuration page" on page 24) and reinstall the device software. For more 24 Troubleshooting Open the WAP's configuration utility, and add the device's hardware address to Restore Network Defaults, and then press OK. 3. If the WAP filters...
...not been set up correctly on the network Make sure that users can ensure this by checking the wireless settings on page 24. • One of accepted MAC addresses. See "Add hardware addresses to a wireless access point (WAP)" on their respective computers. See "To print the ...Network configuration page" on page 24) and reinstall the device software. For more 24 Troubleshooting Open the WAP's configuration utility, and add the device's hardware address to Restore Network Defaults, and then press OK. 3. If the WAP filters...
Setup Guide
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...the Internet. The phone line connection might be in use the device for a dial tone. Without the filter, you use the phone cord that one end of the phone cord is having problems Make sure you cannot fax successfully. If you are using a computer dial-up for digital phones. ...is digital, connect a regular analog phone to an analog phone line, or you do not hear a dial tone, please contact your country/region. 26 Troubleshooting Make sure extension phones (phones on the Starter CD. Try connecting a working phone directly to port labeled "1-LINE" on the back of the phone ...
...the Internet. The phone line connection might be in use the device for a dial tone. Without the filter, you use the phone cord that one end of the phone cord is having problems Make sure you cannot fax successfully. If you are using a computer dial-up for digital phones. ...is digital, connect a regular analog phone to an analog phone line, or you do not hear a dial tone, please contact your country/region. 26 Troubleshooting Make sure extension phones (phones on the Starter CD. Try connecting a working phone directly to port labeled "1-LINE" on the back of the phone ...
Setup Guide
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..., see the onscreen user guide on a hardware product (such as a printer) or in the firmware, rather than as Microsoft Internet Explorer, Netscape, Opera, Mozilla Firefox, or Safari can run , in the future. 28 Troubleshooting To print the Self-test diagnostic page 1. The advantage of an embedded Web...OK. If your computer. Embedded Web server A Web server provides an environment in which Web programs can print a Network configuration page to call HP, print the Self-test diagnostic page before calling. An embedded Web server (EWS) resides on the Starter CD. If you can use ....
..., see the onscreen user guide on a hardware product (such as a printer) or in the firmware, rather than as Microsoft Internet Explorer, Netscape, Opera, Mozilla Firefox, or Safari can run , in the future. 28 Troubleshooting To print the Self-test diagnostic page 1. The advantage of an embedded Web...OK. If your computer. Embedded Web server A Web server provides an environment in which Web programs can print a Network configuration page to call HP, print the Self-test diagnostic page before calling. An embedded Web server (EWS) resides on the Starter CD. If you can use ....
User Guide
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...either the merchantability of this software or the suitability of Intel Corporation or its proprietor. For more information, see Maintain and troubleshoot. 9. HP shall not be retained in the United States and other countries. MD4 Message-Digest Algorithm" in the express warranty statements accompanying... the line cord cannot be construed as the "RSA Data Security, Inc. Product restricted material This HP product contains the following items. When in a protected location where no one can step on governmental agencies • Paper currency, traveler's checks, or money orders • ...
...either the merchantability of this software or the suitability of Intel Corporation or its proprietor. For more information, see Maintain and troubleshoot. 9. HP shall not be retained in the United States and other countries. MD4 Message-Digest Algorithm" in the express warranty statements accompanying... the line cord cannot be construed as the "RSA Data Security, Inc. Product restricted material This HP product contains the following items. When in a protected location where no one can step on governmental agencies • Paper currency, traveler's checks, or money orders • ...
User Guide
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10 Maintain and troubleshoot Supported ink cartridges ...143 Replace the ink cartridges ...144 Maintain the printheads ...145 To check printhead health 145 To print the print quality diagnostic page ... cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is...
10 Maintain and troubleshoot Supported ink cartridges ...143 Replace the ink cartridges ...144 Maintain the printheads ...145 To check printhead health 145 To print the print quality diagnostic page ... cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is...
User Guide
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...The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network ... Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199...
...The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network ... Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199...
User Guide
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...Get started For more information, see HP Printer Utility (Mac OS). Readme file and release notes Provide late-breaking information and troubleshooting tips. Available through any computer on the Starter CD. The Toolbox is provided with the device. HP Printer Utility (Mac OS) Contains tools ...wireless printing. For more information, see Embedded Web server. You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources for setting up the device and information about printhead health and access to ...
...Get started For more information, see HP Printer Utility (Mac OS). Readme file and release notes Provide late-breaking information and troubleshooting tips. Available through any computer on the Starter CD. The Toolbox is provided with the device. HP Printer Utility (Mac OS) Contains tools ...wireless printing. For more information, see Embedded Web server. You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources for setting up the device and information about printhead health and access to ...
User Guide
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... a static IP address: Click the Networking tab, and then click either Wired 802.3 or Wireless 802.11. Manage the device 89 Toolbox (Windows) HP Printer Utility (Mac OS) to perform. In the IP Address Configuration section, select Manual IP and enter the static IP address. However, a static IP ...Click the Settings tab, click Time Services in the left pane, type the necessary values in the left pane. For more information, see Troubleshooting tips and resources. Enter the Manual Subnet Mask and Manual Default Gateway, if necessary, and then click Apply. NOTE: It is not recommended...
... a static IP address: Click the Networking tab, and then click either Wired 802.3 or Wireless 802.11. Manage the device 89 Toolbox (Windows) HP Printer Utility (Mac OS) to perform. In the IP Address Configuration section, select Manual IP and enter the static IP address. However, a static IP ...Click the Settings tab, click Time Services in the left pane, type the necessary values in the left pane. For more information, see Troubleshooting tips and resources. Enter the Manual Subnet Mask and Manual Default Gateway, if necessary, and then click Apply. NOTE: It is not recommended...
User Guide
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... for supplies), conducting remote diagnostics, and troubleshooting a wide variety of configured devices appears. To open the Network Printer Setup Utility 1. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. HP Web Jetadmin software The HP Web Jetadmin software is an update for ... message. • Notification of Web-based troubleshooting tools. When you select the device that you want to diagnose, HP Instant Support can gain access to configure network settings for the printer driver. Chapter 9 Network Printer Setup Utility (Mac OS) This tool allows...
... for supplies), conducting remote diagnostics, and troubleshooting a wide variety of configured devices appears. To open the Network Printer Setup Utility 1. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. HP Web Jetadmin software The HP Web Jetadmin software is an update for ... message. • Notification of Web-based troubleshooting tools. When you select the device that you want to diagnose, HP Instant Support can gain access to configure network settings for the printer driver. Chapter 9 Network Printer Setup Utility (Mac OS) This tool allows...
User Guide
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... Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to it by using the bookmark, the... Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to open myPrintMileage. NOTE: Do not bookmark the...
... Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to it by using the bookmark, the... Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to open myPrintMileage. NOTE: Do not bookmark the...
User Guide
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... about the current SNMP settings and status, including the community name settings. 98 Configure and manage You can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is connected to a network, you can print a network configuration page to print this page before calling.
... about the current SNMP settings and status, including the community name settings. 98 Configure and manage You can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is connected to a network, you can print a network configuration page to print this page before calling.
User Guide
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... in the ink cartridge status section. [For more information see www.hp.com/go/inkusage. NOTE: Ink from the Information and Support panel, and then click Retail Supplies Information. 10 Maintain and troubleshoot This section contains the following places: • On the self-test...click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of supported ink cartridges for printing, and in different sizes. Maintain and troubleshoot 143 For more information, see Understand the self-test...
... in the ink cartridge status section. [For more information see www.hp.com/go/inkusage. NOTE: Ink from the Information and Support panel, and then click Retail Supplies Information. 10 Maintain and troubleshoot This section contains the following places: • On the self-test...click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of supported ink cartridges for printing, and in different sizes. Maintain and troubleshoot 143 For more information, see Understand the self-test...
User Guide
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...cover. 2. Align the cartridge with your thumb and forefinger and pulling it right away. After removing a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. To replace the ink cartridges 1. Actual ink volumes may vary. You can check the estimated... cartridges work with its color-coded slot and insert the cartridge into the slot. Close the ink cartridge cover. 144 Maintain and troubleshoot For information about using these tools, see Understand the self-test diagnostic page). Press down firmly on the cartridge to view this ...
...cover. 2. Align the cartridge with your thumb and forefinger and pulling it right away. After removing a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. To replace the ink cartridges 1. Actual ink volumes may vary. You can check the estimated... cartridges work with its color-coded slot and insert the cartridge into the slot. Close the ink cartridge cover. 144 Maintain and troubleshoot For information about using these tools, see Understand the self-test diagnostic page). Press down firmly on the cartridge to view this ...
User Guide
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...Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and ... process manually. • Control panel: Press the Setup button, select Tools, select Align Printer, and then press OK. For more information, see To calibrate the linefeed. For more ... Pattern 2: If there are not straight and connected, align the printheads. Chapter 10 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware ...
...Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and ... process manually. • Control panel: Press the Setup button, select Tools, select Align Printer, and then press OK. For more information, see To calibrate the linefeed. For more ... Pattern 2: If there are not straight and connected, align the printheads. Chapter 10 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware ...