User Guide
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... Share the device on a locally shared network 52 Uninstall and reinstall the software 53 8 Maintain and troubleshoot Supported ink cartridges ...56 Replace the ink cartridges ...56 Maintain the printheads ...57 Check printhead health ...58 Print the print quality diagnostic page 58 Align the printheads ...60 Clean the printheads ...60 Clean the printhead contacts manually 60 Replace the printheads ...63 Store printing supplies ...64 Store ink cartridges ...65 Store printheads ...65 Clean the device ...65 Clean the scanner glass 65 Clean the exterior ...66 Troubleshooting tips and resources...
... Share the device on a locally shared network 52 Uninstall and reinstall the software 53 8 Maintain and troubleshoot Supported ink cartridges ...56 Replace the ink cartridges ...56 Maintain the printheads ...57 Check printhead health ...58 Print the print quality diagnostic page 58 Align the printheads ...60 Clean the printheads ...60 Clean the printhead contacts manually 60 Replace the printheads ...63 Store printing supplies ...64 Store ink cartridges ...65 Store printheads ...65 Clean the device ...65 Clean the scanner glass 65 Clean the exterior ...66 Troubleshooting tips and resources...
User Guide
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... Software installation suggestions 82 Clear jams ...83 Clear a jam in the device 83 Tips for avoiding jams ...85 A HP supplies and accessories Order printing supplies online 86 Accessories ...86 Supplies ...86 Ink cartridges ...86 Printheads ...87 HP media ...87 B Support and warranty Hewlett-Packard limited warranty statement 89 Obtain electronic support ...90 Obtain...
... Software installation suggestions 82 Clear jams ...83 Clear a jam in the device 83 Tips for avoiding jams ...85 A HP supplies and accessories Order printing supplies online 86 Accessories ...86 Supplies ...86 Ink cartridges ...86 Printheads ...87 HP media ...87 B Support and warranty Hewlett-Packard limited warranty statement 89 Obtain electronic support ...90 Obtain...
User Guide
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Contents Prepare the device for shipment 95 Remove the ink cartridges and printheads before shipment 95 Remove the control-panel faceplate 96 Pack the device ...97 C Device specifications Physical specifications ...99 Product features and ... ...106 Environmental product stewardship program 107 Paper use ...107 Plastics ...107 Material safety data sheets 107 Product restricted material 107 Recycling program ...107 HP inkjet supplies recycling program 107 Disposal of waste equipment by users in private households in the European Union ....108 Energy consumption ...108 Index...109 5
Contents Prepare the device for shipment 95 Remove the ink cartridges and printheads before shipment 95 Remove the control-panel faceplate 96 Pack the device ...97 C Device specifications Physical specifications ...99 Product features and ... ...106 Environmental product stewardship program 107 Paper use ...107 Plastics ...107 Material safety data sheets 107 Product restricted material 107 Recycling program ...107 HP inkjet supplies recycling program 107 Disposal of waste equipment by users in private households in the European Union ....108 Energy consumption ...108 Index...109 5
User Guide
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Chapter 1 Front view 1 Scanner lid 2 Scanner glass 3 Control panel 4 Display 5 Length/width guides 6 Input tray 7 Output tray extension 8 Output tray Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 8 Get started
Chapter 1 Front view 1 Scanner lid 2 Scanner glass 3 Control panel 4 Display 5 Length/width guides 6 Input tray 7 Output tray extension 8 Output tray Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 8 Get started
User Guide
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...procedures such as the launching pad for a copy or a scan job on the scanner glass. For more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows taskbar, double-click...on the glass. TIP: If the HP Photosmart Software on a Windows computer 1. The HP Photosmart Studio window appears. 2. The software is opened, you have more information, see the setup poster that are associated with a particular feature, then the icon for the ink cartridges. If you can copy or scan ...
...procedures such as the launching pad for a copy or a scan job on the scanner glass. For more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows taskbar, double-click...on the glass. TIP: If the HP Photosmart Software on a Windows computer 1. The HP Photosmart Studio window appears. 2. The software is opened, you have more information, see the setup poster that are associated with a particular feature, then the icon for the ink cartridges. If you can copy or scan ...
User Guide
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...) effect that sometimes occurs in the input tray. 2. Normal copies faster than the Normal setting. The text is lit. 4. Place your print cartridges. Press START COPY Black or START COPY Color. 36 Copy Refer to the following table to determine which paper type setting to the quality of... the Normal setting, but the graphics might be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). Press until Paper Type appears. 2. The Fast setting uses less ink and extends the life ...
...) effect that sometimes occurs in the input tray. 2. Normal copies faster than the Normal setting. The text is lit. 4. Place your print cartridges. Press START COPY Black or START COPY Color. 36 Copy Refer to the following table to determine which paper type setting to the quality of... the Normal setting, but the graphics might be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). Press until Paper Type appears. 2. The Fast setting uses less ink and extends the life ...
User Guide
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Control panel Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to obtain the following ... • ...Supplies Status. * * The ink levels shown are being processed, the operating status of the device, and the status of ink cartridges and printheads. Control panel Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... Use this tool... Actual ink volumes may vary. Use device management tools ...
Control panel Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to obtain the following ... • ...Supplies Status. * * The ink levels shown are being processed, the operating status of the device, and the status of ink cartridges and printheads. Control panel Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... Use this tool... Actual ink volumes may vary. Use device management tools ...
User Guide
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... to order supplies for all countries/regions. • Cartridge Details: Shows order numbers and expiration dates of the installed ink cartridges. Telephone numbers are an estimate only. Printer Information: Provides a link to Printer Model Name and then click Display Printer Toolbox. Open the Toolbox • From the HP Solution Center, click the Settings menu, point to...
... to order supplies for all countries/regions. • Cartridge Details: Shows order numbers and expiration dates of the installed ink cartridges. Telephone numbers are an estimate only. Printer Information: Provides a link to Printer Model Name and then click Display Printer Toolbox. Open the Toolbox • From the HP Solution Center, click the Settings menu, point to...
User Guide
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...Guides you to perform linefeed calibration. To open the HP Printer Utility from the Printer Setup Utility 1. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to diagnose issues affecting the print quality of the device. Open the HP Printer Utility To open the HP Printer Utility from the Desktop 1. Select the device from...device from the menu, and then press Launch Utility. This page contains information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. 46 Configure and manage
...Guides you to perform linefeed calibration. To open the HP Printer Utility from the Printer Setup Utility 1. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to diagnose issues affecting the print quality of the device. Open the HP Printer Utility To open the HP Printer Utility from the Desktop 1. Select the device from...device from the menu, and then press Launch Utility. This page contains information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. 46 Configure and manage
User Guide
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... are used to open HP Instant Support. Chapter 7 NOTE: Do not bookmark the Web pages that are used to open myPrintMileage. Understand the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health... status • Help troubleshoot problems The self-test diagnostic page also contains a log of supplies. myPrintMileage myPrintMileage is a service that HP provides to it by using the bookmark, the pages do...
... are used to open HP Instant Support. Chapter 7 NOTE: Do not bookmark the Web pages that are used to open myPrintMileage. Understand the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health... status • Help troubleshoot problems The self-test diagnostic page also contains a log of supplies. myPrintMileage myPrintMileage is a service that HP provides to it by using the bookmark, the pages do...
User Guide
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...replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Actual ink volumes may vary. 3. The status options...the self-test diagnostic page 49 NOTE: The ink levels shown are : good, fair, and replace. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration ...and the part numbers, first-installation dates, and end-of-warranty dates of the ink cartridges. Event Log: Shows a log of pages printed from the tray. 2. If you need to print ...
...replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Actual ink volumes may vary. 3. The status options...the self-test diagnostic page 49 NOTE: The ink levels shown are : good, fair, and replace. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration ...and the part numbers, first-installation dates, and end-of-warranty dates of the ink cartridges. Event Log: Shows a log of pages printed from the tray. 2. If you need to print ...
User Guide
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... flowing smoothly. NOTE: Ink from the Toolbox (Windows) or the HP Printer Utility (Mac OS). For information about using these tools, see www.hp.com/go/inkusage. To obtain a list of supported ink cartridges for printing, and in different sizes. In addition, some residual ink...test diagnostic page). 56 Maintain and troubleshoot Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel...
... flowing smoothly. NOTE: Ink from the Toolbox (Windows) or the HP Printer Utility (Mac OS). For information about using these tools, see www.hp.com/go/inkusage. To obtain a list of supported ink cartridges for printing, and in different sizes. In addition, some residual ink...test diagnostic page). 56 Maintain and troubleshoot Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel...
User Guide
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...device for long periods of time. Align the cartridge with your thumb and forefinger and pulling it right away. Press down firmly on the cartridge to clean the printheads. After removing a cartridge from its package. 4. To find out which ink cartridges work with its package, install it firmly ...toward you might need to ensure proper contact. 5. To replace the ink cartridges 1. Close the ink cartridge cover. Maintain the printheads 57 Actual ink volumes may vary. Maintain the printheads If printed characters are incomplete, or ...
...device for long periods of time. Align the cartridge with your thumb and forefinger and pulling it right away. Press down firmly on the cartridge to clean the printheads. After removing a cartridge from its package. 4. To find out which ink cartridges work with its package, install it firmly ...toward you might need to ensure proper contact. 5. To replace the ink cartridges 1. Close the ink cartridge cover. Maintain the printheads 57 Actual ink volumes may vary. Maintain the printheads If printed characters are incomplete, or ...
User Guide
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.... If the device does not print the pages, start the alignment process manually. Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads 64 Maintain and troubleshoot Press down firmly on the printhead latch). Pull the printhead latch all the way forward, and then press...
.... If the device does not print the pages, start the alignment process manually. Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads 64 Maintain and troubleshoot Press down firmly on the printhead latch). Pull the printhead latch all the way forward, and then press...
User Guide
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If you remove the ink cartridges, place them in an airtight container, such as fitting copies to clean the scanner glass. Dust or dirt on the glass. Clean the scanner glass ... 1. Turn off the device. 2. Close the scanner lid, and turn on the glass. CAUTION: Use only glass cleaner to a certain page size. Store ink cartridges Ink cartridges can be left in the device for extended periods of time. Dry the glass with a mild glass cleaner. If you remove the printheads, place them...
If you remove the ink cartridges, place them in an airtight container, such as fitting copies to clean the scanner glass. Dust or dirt on the glass. Clean the scanner glass ... 1. Turn off the device. 2. Close the scanner lid, and turn on the glass. CAUTION: Use only glass cleaner to a certain page size. Store ink cartridges Ink cartridges can be left in the device for extended periods of time. Dry the glass with a mild glass cleaner. If you remove the printheads, place them...
User Guide
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... see Electrical specifications. • Media is loaded correctly in the device. • Printheads and ink cartridges are performing a task. See your computer's documentation for the first time, it as the default in... the device. • For paper-feed problems, such as from each one to wipe dust, smudges, and stains off the power and unplug the power cord from ... does not accept printhead 66 Maintain and troubleshoot For Windows, set as the current or default printer. The exterior of the device does not require cleaning. Make sure the device is connected firmly...
... see Electrical specifications. • Media is loaded correctly in the device. • Printheads and ink cartridges are performing a task. See your computer's documentation for the first time, it as the default in... the device. • For paper-feed problems, such as from each one to wipe dust, smudges, and stains off the power and unplug the power cord from ... does not accept printhead 66 Maintain and troubleshoot For Windows, set as the current or default printer. The exterior of the device does not require cleaning. Make sure the device is connected firmly...
User Guide
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... After removing the printhead, turn off the device, wait about ink levels. For more information, see System requirements. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Understand the self-test diagnostic page) provide information about 20 seconds, and ... minimum and recommended system requirements, see Maintain the printheads. If you are printing black text and a blank page prints, the black cartridge might take longer to print the document in the device driver. In addition, if the computer is selected as the print quality. ...
... After removing the printhead, turn off the device, wait about ink levels. For more information, see System requirements. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Understand the self-test diagnostic page) provide information about 20 seconds, and ... minimum and recommended system requirements, see Maintain the printheads. If you are printing black text and a blank page prints, the black cartridge might take longer to print the document in the device driver. In addition, if the computer is selected as the print quality. ...
User Guide
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...not line up properly • Lines or dots are using. • Make sure the media size selected in the printer driver match the size of your device. Replace the ink cartridges, and then resend the print job to minimize the effects of the page, make sure the margin settings for specific... the device away from text or graphics 70 Maintain and troubleshoot The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be cut off if the document size is larger than 3 meters (9.8 feet) long to the device. For more information, see Set minimum ...
...not line up properly • Lines or dots are using. • Make sure the media size selected in the printer driver match the size of your device. Replace the ink cartridges, and then resend the print job to minimize the effects of the page, make sure the margin settings for specific... the device away from text or graphics 70 Maintain and troubleshoot The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be cut off if the document size is larger than 3 meters (9.8 feet) long to the device. For more information, see Set minimum ...
User Guide
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Make sure the media meets HP specifications, and try printing a backup copy of media loaded in the print driver that contains the media that you can sometimes cause slight distortions to ... interruption occurs to minimize the effects of the electromagnetic fields. Poor print quality and unexpected printouts 71 Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on the device without connecting the cable, and delete any problem areas, and perform the recommended actions. If prompted...
Make sure the media meets HP specifications, and try printing a backup copy of media loaded in the print driver that contains the media that you can sometimes cause slight distortions to ... interruption occurs to minimize the effects of the electromagnetic fields. Poor print quality and unexpected printouts 71 Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on the device without connecting the cable, and delete any problem areas, and perform the recommended actions. If prompted...
User Guide
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...recommended actions. For more information, see Print the print quality diagnostic page. For more information, see HP supplies and accessories. HP does not guarantee or support refilled ink cartridges. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean... recommended actions. For more information, see Clear a jam in reduced print quality and damage to check for gaps in the printer driver. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in the device. Check the...
...recommended actions. For more information, see Print the print quality diagnostic page. For more information, see HP supplies and accessories. HP does not guarantee or support refilled ink cartridges. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean... recommended actions. For more information, see Clear a jam in reduced print quality and damage to check for gaps in the printer driver. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in the device. Check the...