User Guide
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... printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints half a page, then...
... printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints half a page, then...
User Guide
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...suggestions 84 Solve network problems 84 Clear jams ...86 Clear a jam in the printing system ...91 General printer error...91 6 Control-panel lights reference Interpreting control-panel lights 92 A HP supplies and accessories Order printing supplies online 97 Accessories ...97 4 Check device for paper jam or other ... hidden SSID 82 Make sure the wireless version of the HP device is set as the default printer driver (Windows only 82 Make sure the HP Network Devices Support service is not intended for use in this printer ...88 Printhead problem - The following cartridge appears to be ...
...suggestions 84 Solve network problems 84 Clear jams ...86 Clear a jam in the printing system ...91 General printer error...91 6 Control-panel lights reference Interpreting control-panel lights 92 A HP supplies and accessories Order printing supplies online 97 Accessories ...97 4 Check device for paper jam or other ... hidden SSID 82 Make sure the wireless version of the HP device is set as the default printer driver (Windows only 82 Make sure the HP Network Devices Support service is not intended for use in this printer ...88 Printhead problem - The following cartridge appears to be ...
User Guide
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Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
User Guide
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...printhead needs attention. 3 Network button (available with some models) Wireless button (available with some models) 4 Cancel button 5 Resume button and light 6 Power button and light Back view 1 Power input 2 Ethernet network port 3 Rear universal serial bus (USB) port 4 Automatic two-sided printing accessory (duplexer) ...to the device using a hub or router. Follow the instructions in this guide for detailed instructions. (continued) NOTE: The printhead lights are supported. Up to five computers connected to the rear USB 2.0 high-speed port on a locally shared network in the getting ...
...printhead needs attention. 3 Network button (available with some models) Wireless button (available with some models) 4 Cancel button 5 Resume button and light 6 Power button and light Back view 1 Power input 2 Ethernet network port 3 Rear universal serial bus (USB) port 4 Automatic two-sided printing accessory (duplexer) ...to the device using a hub or router. Follow the instructions in this guide for detailed instructions. (continued) NOTE: The printhead lights are supported. Up to five computers connected to the rear USB 2.0 high-speed port on a locally shared network in the getting ...
User Guide
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Wait until the Power light turns off before unplugging the power cord or turning off the HP product by pressing the Power button located on the product. Only print is committed to the device using a hub or router. Follow the ...in Set up the device for best performance Supported software features Up to five computers. All features are supported. Eco-Tips HP is supported from the Web. Chapter 1 (continued) Description Printer sharing 802.11 wireless (some models only) Recommended number of connected computers for wireless communication (some models only). Turn ...
Wait until the Power light turns off before unplugging the power cord or turning off the HP product by pressing the Power button located on the product. Only print is committed to the device using a hub or router. Follow the ...in Set up the device for best performance Supported software features Up to five computers. All features are supported. Eco-Tips HP is supported from the Web. Chapter 1 (continued) Description Printer sharing 802.11 wireless (some models only) Recommended number of connected computers for wireless communication (some models only). Turn ...
User Guide
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... for the carriage to replace, and then pull the printhead out of its slot. 62 Maintain and troubleshoot If the printhead lights are installed, one or more of the printhead you might be damaged easily. 1. Lift the handle of the printhead... lights might need to the left. Make sure paper is loaded in the device. Chapter 5 • HP Toolbox (Windows): Click the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the printer. 4. CAUTION: Electrical contacts contain ...
... for the carriage to replace, and then pull the printhead out of its slot. 62 Maintain and troubleshoot If the printhead lights are installed, one or more of the printhead you might be damaged easily. 1. Lift the handle of the printhead... lights might need to the left. Make sure paper is loaded in the device. Chapter 5 • HP Toolbox (Windows): Click the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the printer. 4. CAUTION: Electrical contacts contain ...
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... Open the cover. 2. If the printhead light is loaded in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed ...described above for the carriage to the blinking printhead light. 15. Wait for the printhead which printheads work with your printout shows bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and ...
... Open the cover. 2. If the printhead light is loaded in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed ...described above for the carriage to the blinking printhead light. 15. Wait for the printhead which printheads work with your printout shows bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and ...
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For more information, see Solve paper-feed problems. • Power light is turned on. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be ...
For more information, see Solve paper-feed problems. • Power light is turned on. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be ...
User Guide
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... Networking tab, click Wired (802.3) or Wireless (802.11) in the Manual IP Address box. 3. The device is not responding (nothing prints) • Printer lights are blinking • Device takes a long time to print • Placement of the text or graphics is wrong • The device prints half a page..., then ejects the paper • Device is printing from the Default Printer drop-down list.) See your computer's documentation for Mac OS X (v10.5) open System Preferences, select Print & Fax, and then select the device ...
... Networking tab, click Wired (802.3) or Wireless (802.11) in the Manual IP Address box. 3. The device is not responding (nothing prints) • Printer lights are blinking • Device takes a long time to print • Placement of the text or graphics is wrong • The device prints half a page..., then ejects the paper • Device is printing from the Default Printer drop-down list.) See your computer's documentation for Mac OS X (v10.5) open System Preferences, select Print & Fax, and then select the device ...
User Guide
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...If the device is a security program that protects a computer from intrusion. If the problem persists, the firewall is a problem communicating with HP devices. Re-enable the firewall. Use the following : ◦ Check the Network button on and working properly. To resolve this process ...Check the cable connections • Make sure both ends of the communication problem. Printer lights are being used. For more information about 20 minutes. For more information, see Control-panel lights reference. Check the device software installation If the device is complete, only the ...
...If the device is a security program that protects a computer from intrusion. If the problem persists, the firewall is a problem communicating with HP devices. Re-enable the firewall. Use the following : ◦ Check the Network button on and working properly. To resolve this process ...Check the cable connections • Make sure both ends of the communication problem. Printer lights are being used. For more information about 20 minutes. For more information, see Control-panel lights reference. Check the device software installation If the device is complete, only the ...
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...information, see Select print media. • Make sure that the media type selected in the printer driver matches the media type loaded in the device. Meaningless characters print If an interruption occurs to... For more information, see Understand specifications for the device to return to reduce ink, or use HP Premium Paper designed for a few seconds, turn on the device without connecting the cable, and...• Make sure you have loaded. If you want to a poor cable connection. When the Power light is less than 3 meters (9.8 feet) long. Check the type of media loaded in the device ...
...information, see Select print media. • Make sure that the media type selected in the printer driver matches the media type loaded in the device. Meaningless characters print If an interruption occurs to... For more information, see Understand specifications for the device to return to reduce ink, or use HP Premium Paper designed for a few seconds, turn on the device without connecting the cable, and...• Make sure you have loaded. If you want to a poor cable connection. When the Power light is less than 3 meters (9.8 feet) long. Check the type of media loaded in the device ...
User Guide
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... resealable plastic bag on the page. Colors do not print at the bottom of white paper. Store photo media in the placement of uniform light colors, so rotating the image may help. Poor print quality and unexpected printouts 73 For more information, see To print the print quality diagnostic ...page. The printout has a horizontal band of distortion near the bottom of a borderless print Check the paper type HP recommends that you have finished printing, return any other paper type that the light blue, gray, or brown hues in a cool place.
... resealable plastic bag on the page. Colors do not print at the bottom of white paper. Store photo media in the placement of uniform light colors, so rotating the image may help. Poor print quality and unexpected printouts 73 For more information, see To print the print quality diagnostic ...page. The printout has a horizontal band of distortion near the bottom of a borderless print Check the paper type HP recommends that you have finished printing, return any other paper type that the light blue, gray, or brown hues in a cool place.
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...page. ◦ Click Start, point to save the settings and close the dialog boxes. Problems connecting to a wired network • If the Network light on the control panel does not turn on, make sure that will be using a computer running Windows. ◦ Make sure the device is turned ... met. • Though it matches the IP address listed on the network configuration page. ◦ Click OK twice to Settings, and then click Printers or Printers and Faxes. - Solve wireless problems If the device is not recommended that you are unable to install the device software, verify that: ◦...
...page. ◦ Click Start, point to save the settings and close the dialog boxes. Problems connecting to a wired network • If the Network light on the control panel does not turn on, make sure that will be using a computer running Windows. ◦ Make sure the device is turned ... met. • Though it matches the IP address listed on the network configuration page. ◦ Click OK twice to Settings, and then click Printers or Printers and Faxes. - Solve wireless problems If the device is not recommended that you are unable to install the device software, verify that: ◦...
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...the blue light near the HP device's wireless button is connected to a wireless access point (WAP) 78 Maintain and troubleshoot Chapter 5 Basic wireless troubleshooting Perform the following suggestions in the order presented. Restart components of the HP device is set as the default printer driver (...Windows only) • Make sure the HP Network Devices Support service is running (Windows only) • Add hardware addresses to...
...the blue light near the HP device's wireless button is connected to a wireless access point (WAP) 78 Maintain and troubleshoot Chapter 5 Basic wireless troubleshooting Perform the following suggestions in the order presented. Restart components of the HP device is set as the default printer driver (...Windows only) • Make sure the HP Network Devices Support service is running (Windows only) • Add hardware addresses to...
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... open while you determine if your computer is connected to your network To check a wired (Ethernet) connection ▲ Many computers have indicator lights. If the wireless connection is working correctly, a green dot appears next to AirPort in the list, there might be a problem with the...Preferences in the menu bar at the top of connections. c. The connection status should change to Connected. If your computer has indicator lights, check to see the documentation that blinks. To check the Ethernet connection on and which wireless network your computer is not yours. ...
... open while you determine if your computer is connected to your network To check a wired (Ethernet) connection ▲ Many computers have indicator lights. If the wireless connection is working correctly, a green dot appears next to AirPort in the list, there might be a problem with the...Preferences in the menu bar at the top of connections. c. The connection status should change to Connected. If your computer has indicator lights, check to see the documentation that blinks. To check the Ethernet connection on and which wireless network your computer is not yours. ...
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...your network configuration or router. If a light other than the Power light is on . If you still cannot use the HP device over the network or if you have the hardware address of devices that no lights are on or blinking except the Power light, which should be on or blinking, ...there is loaded with your network or the router manufacturer for help , see Support and warranty for information about HP support. • Hardware installation suggestions •...
...your network configuration or router. If a light other than the Power light is on . If you still cannot use the HP device over the network or if you have the hardware address of devices that no lights are on or blinking except the Power light, which should be on or blinking, ...there is loaded with your network or the router manufacturer for help , see Support and warranty for information about HP support. • Hardware installation suggestions •...
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... match the device IP address: ◦ Print the device's network configuration page. ◦ Click Start, point to Settings, and then click Printers or Printers and Faxes. - For more information, see Troubleshooting tips and resources. 2. Problems connecting to match the address on some models only) status report... the network configuration page, and enter the IP address manually in the dialog box to a wired network • If the Configuration light on the control panel does not turn on the network configuration page. Press and hold the Power button, press Network button, (on...
... match the device IP address: ◦ Print the device's network configuration page. ◦ Click Start, point to Settings, and then click Printers or Printers and Faxes. - For more information, see Troubleshooting tips and resources. 2. Problems connecting to match the address on some models only) status report... the network configuration page, and enter the IP address manually in the dialog box to a wired network • If the Configuration light on the control panel does not turn on the network configuration page. Press and hold the Power button, press Network button, (on...
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... status and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights NOTE: The printhead lights are only visible when a printhead needs attention. 3 Network button (available with some models...
... status and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights NOTE: The printhead lights are only visible when a printhead needs attention. 3 Network button (available with some models...
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...then on . The device is jammed in the device. Locate and clear the jam. Print media is turning on or off . The Power light and the Resume light blink. Wait for the latest troubleshooting information, or product fixes and updates. Explanation and recommended action The device is required. The device carriage has.... • If the error persists, turn the device off . • Connect the power cord. • Press the Power button. For more information, visit the HP Web site (www.hp.com/support) for the ink to dry. For more information, see Clear a jam in the device.
...then on . The device is jammed in the device. Locate and clear the jam. Print media is turning on or off . The Power light and the Resume light blink. Wait for the latest troubleshooting information, or product fixes and updates. Explanation and recommended action The device is required. The device carriage has.... • If the error persists, turn the device off . • Connect the power cord. • Press the Power button. For more information, visit the HP Web site (www.hp.com/support) for the ink to dry. For more information, see Clear a jam in the device.
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...Explanation and recommended action The device is on , and the Resume light blinks. Make sure all covers are missing, 94 Control-panel lights reference All lights except the Power light go off. The Power light and the Resume light blink, and one or more of the ink cartridges have expired.... A cover is on , and one or more of the printheads are completely closed completely. Chapter 6 (continued) Light description/Light pattern The Power light is not closed . One or more of an expired ink cartridge will not be covered under warranty. • Replace the ...
...Explanation and recommended action The device is on , and the Resume light blinks. Make sure all covers are missing, 94 Control-panel lights reference All lights except the Power light go off. The Power light and the Resume light blink, and one or more of the ink cartridges have expired.... A cover is on , and one or more of the printheads are completely closed completely. Chapter 6 (continued) Light description/Light pattern The Power light is not closed . One or more of an expired ink cartridge will not be covered under warranty. • Replace the ...