User Guide
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...connecting this material is subject to product accessibility, visit HP's Web site at www.apple.com/accessibility. If you are no one can be liable for the Mac OS, visit the Apple Web site at www.hp.com/accessibility. Observe all instructions in a protected ... commands. registered trademarks of Microsoft Corporation in this product and HP's commitment to change without prior written permission of Hewlett-Packard, except as screen readers, Braille readers, and voice-to qualified service personnel. Install the product in the documentation that comes with a qualified electrician...
...connecting this material is subject to product accessibility, visit HP's Web site at www.apple.com/accessibility. If you are no one can be liable for the Mac OS, visit the Apple Web site at www.hp.com/accessibility. Observe all instructions in a protected ... commands. registered trademarks of Microsoft Corporation in this product and HP's commitment to change without prior written permission of Hewlett-Packard, except as screen readers, Braille readers, and voice-to qualified service personnel. Install the product in the documentation that comes with a qualified electrician...
User Guide
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Use device management tools 70 Toolbox (Windows)...70 Open the Toolbox...71 Toolbox tabs ...71 HP Printer Utility (Mac OS 71 Open the HP Printer Utility 71 HP Printer Utility panels 72 Set up faxing for the device ...72 Set up faxing (parallel phone systems 73 Choose the correct fax ...modem and voice mail 93 Serial-type fax setup...95 Configure the device (Windows 96 Direct connection...96 Install the software before connecting the device (recommended 96 Connect the device before installing the software 97 Share the device on a locally shared network 97 Configure the device (Mac OS ...
Use device management tools 70 Toolbox (Windows)...70 Open the Toolbox...71 Toolbox tabs ...71 HP Printer Utility (Mac OS 71 Open the HP Printer Utility 71 HP Printer Utility panels 72 Set up faxing for the device ...72 Set up faxing (parallel phone systems 73 Choose the correct fax ...modem and voice mail 93 Serial-type fax setup...95 Configure the device (Windows 96 Direct connection...96 Install the software before connecting the device (recommended 96 Connect the device before installing the software 97 Share the device on a locally shared network 97 Configure the device (Mac OS ...
User Guide
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... line up properly 122 Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer or tray 123 Media is not picked up from the tray 123 Media is not coming out correctly 123 Pages are skewing...123 Multiple pages... Error messages appear...128 Scanned image quality is poor 128 Scan defects are apparent 129 Solve fax problems...129 The fax test failed...130 Troubleshoot installation issues 141 Hardware installation suggestions 141 Software installation suggestions 142 Clear paper jams...142 Avoid paper jams...144 5
... line up properly 122 Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer or tray 123 Media is not picked up from the tray 123 Media is not coming out correctly 123 Pages are skewing...123 Multiple pages... Error messages appear...128 Scanned image quality is poor 128 Scan defects are apparent 129 Solve fax problems...129 The fax test failed...130 Troubleshoot installation issues 141 Hardware installation suggestions 141 Software installation suggestions 142 Clear paper jams...142 Avoid paper jams...144 5
User Guide
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... Started Guide Readme file and release notes Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated setup information. The Toolbox is provided with ...tools to configure print settings, align the device, clean the print cartridges, view ink level of the document is typically installed with the device software. Provides instructions for the product You can obtain product information and further troubleshooting resources that have occurred...
... Started Guide Readme file and release notes Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated setup information. The Toolbox is provided with ...tools to configure print settings, align the device, clean the print cartridges, view ink level of the document is typically installed with the device software. Provides instructions for the product You can obtain product information and further troubleshooting resources that have occurred...
User Guide
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... device in the Dock. 2. If the HP Solution Center on your device. Click the HP Device Manager icon in the Devices drop-down menu. 3. If you have installed. NOTE: Mac OS is the HP Photosmart Studio window. The HP Solution Center is installed on the devices you want to access many... and imaging software You can use the Control Panel in Windows to the HP photo and imaging software differs by HP Officejet J3600 only. Regardless, Use the HP Solution Center (Windows) 17 To change settings from the control panel. On the Information and Settings menu, click an item...
... device in the Dock. 2. If the HP Solution Center on your device. Click the HP Device Manager icon in the Devices drop-down menu. 3. If you have installed. NOTE: Mac OS is the HP Photosmart Studio window. The HP Solution Center is installed on the devices you want to access many... and imaging software You can use the Control Panel in Windows to the HP photo and imaging software differs by HP Officejet J3600 only. Regardless, Use the HP Solution Center (Windows) 17 To change settings from the control panel. On the Information and Settings menu, click an item...
User Guide
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...with a particular feature, then the icon for that feature does not appear in the HP Photosmart Software vary depending on your device from the keypad when you have installed. In the HP Photosmart Studio task bar, click Devices. The software is supported by selecting and holding the...one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon. • On the taskbar, click Start, point to the Dock menu shortcuts by HP Officejet...
...with a particular feature, then the icon for that feature does not appear in the HP Photosmart Software vary depending on your device from the keypad when you have installed. In the HP Photosmart Studio task bar, click Devices. The software is supported by selecting and holding the...one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon. • On the taskbar, click Start, point to the Dock menu shortcuts by HP Officejet...
User Guide
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The printer software must also be installed and running Windows, look for further instructions. If a scanner is complete, the program that you have scanned. If this happens, you have selected opens and displays the document that came with your software. At the computer, open the HP Device Manager, and click Scan Picture. For more...
The printer software must also be installed and running Windows, look for further instructions. If a scanner is complete, the program that you have scanned. If this happens, you have selected opens and displays the document that came with your software. At the computer, open the HP Device Manager, and click Scan Picture. For more...
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... available options and make your computer, or the scanner software did not recognize the program during the installation. This allows you want to use OCR software to OCR. See the onscreen Help for the HP photo and imaging software for information about how to create a link to adjust the brightness, contrast, color...
... available options and make your computer, or the scanner software did not recognize the program during the installation. This allows you want to use OCR software to OCR. See the onscreen Help for the HP photo and imaging software for information about how to create a link to adjust the brightness, contrast, color...
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...calls are automatically answered. Press Setup. 2. For example, set your answering machine to a low number of rings varies by using the software that you installed with the device. NOTE: In some countries/regions, the fax header information is off, the it does not answer calls. To set up the ... automatically. Press Basic Fax Setup, and then press Fax Header. 3. Enter your fax number by using the numeric keypad, and then press OK. 4. HP recommends that you set the answer mode to manual or automatic via the control panel ▲ Press Auto Answer to turn on , the device answers...
...calls are automatically answered. Press Setup. 2. For example, set your answering machine to a low number of rings varies by using the software that you installed with the device. NOTE: In some countries/regions, the fax header information is off, the it does not answer calls. To set up the ... automatically. Press Basic Fax Setup, and then press Fax Header. 3. Enter your fax number by using the numeric keypad, and then press OK. 4. HP recommends that you set the answer mode to manual or automatic via the control panel ▲ Press Auto Answer to turn on , the device answers...
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... default) to the Internet must be done either through a converter box (which supplies regular analog phone jacks for faxing. Make sure the print cartridges are installed, and that your connection to Medium. Fax over the Internet 65 Test fax setup You can test your fax setup to check the status of...
... default) to the Internet must be done either through a converter box (which supplies regular analog phone jacks for faxing. Make sure the print cartridges are installed, and that your connection to Medium. Fax over the Internet 65 Test fax setup You can test your fax setup to check the status of...
User Guide
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...installed from the Starter CD by HP Officejet J3600 only) to view information about replacement print cartridges and expiration dates. Use this tool... Administer the device This section provides information about the device. Print cartridge information: Open the Information and Support panel and click Supplies Status. Control panel Toolbox (Windows) HP Printer... Utility (Mac OS) (supported by HP Officejet J3600 only) to perform. Perform device maintenance tasks: Open the Information and...
...installed from the Starter CD by HP Officejet J3600 only) to view information about replacement print cartridges and expiration dates. Use this tool... Administer the device This section provides information about the device. Print cartridge information: Open the Information and Support panel and click Supplies Status. Control panel Toolbox (Windows) HP Printer... Utility (Mac OS) (supported by HP Officejet J3600 only) to perform. Perform device maintenance tasks: Open the Information and...
User Guide
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... the installed print cartridges. • Align the Print Cartridges: Guides you through aligning the print cartridges. Open the HP Printer Utility To open the HP Printer Utility from which you can order printing supplies for the device online. • Order by HP Officejet J3600 only. Select Library, and then select Printers. 3. Telephone numbers are an estimate only. HP Printer Utility...
... the installed print cartridges. • Align the Print Cartridges: Guides you through aligning the print cartridges. Open the HP Printer Utility To open the HP Printer Utility from which you can order printing supplies for the device online. • Order by HP Officejet J3600 only. Select Library, and then select Printers. 3. Telephone numbers are an estimate only. HP Printer Utility...
User Guide
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Chapter 7 To open the HP Printer Utility from the menu, and then press Launch Utility. Select the device from the Printer Setup Utility 1. Keep your getting started guide for the device, register the device, and find support for later use. ...: Gain access to help you might already have on the same phone line. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed print cartridges. • Supply Info: Shows the print cartridge replacement options. • Device Information: Displays information about the ...
Chapter 7 To open the HP Printer Utility from the menu, and then press Launch Utility. Select the device from the Printer Setup Utility 1. Keep your getting started guide for the device, register the device, and find support for later use. ...: Gain access to help you might already have on the same phone line. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed print cartridges. • Supply Info: Shows the print cartridge replacement options. • Device Information: Displays information about the ...
User Guide
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... other users on the computer screen, and the device icon is created in the Printers folder. 96 Configure and manage When setting up the device, HP recommends that you connect it after you install the software because the installation program is designed to provide you with USB cables without reinstalling the device software. Only...
... other users on the computer screen, and the device icon is created in the Printers folder. 96 Configure and manage When setting up the device, HP recommends that you connect it after you install the software because the installation program is designed to provide you with USB cables without reinstalling the device software. Only...
User Guide
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... Click Finish to close it off or unplug the cable from the device while the installation program is slowed down when many users print to locate the root directory on the Starter CD (for the printer driver. 2. Use this might take a short while). 7. The connected computer is ...running. Scan, Copy, and Fax functions are clear. 3. To connect the device 1. Insert the Starter CD into the CD drive. The wizard automatically starts the installation program (this configuration ...
... Click Finish to close it off or unplug the cable from the device while the installation program is slowed down when many users print to locate the root directory on the Starter CD (for the printer driver. 2. Use this might take a short while). 7. The connected computer is ...running. Scan, Copy, and Fax functions are clear. 3. To connect the device 1. Insert the Starter CD into the CD drive. The wizard automatically starts the installation program (this configuration ...
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... on a network. Chapter 7 To share the device 1. Or Click Start, click Control Panel, and then double-click Printers. 2. Click the option to install the device sharing software and associated Help files.) 98 Configure and manage Also, you can share it a share name. 4.... OS environment include the following topics: • Install the software for a direct connection • Share the device on a locally shared network Install the software for the device that use the device with other users on the Starter CD. 3. The connected computer is supported by HP Officejet J3600 only.
... on a network. Chapter 7 To share the device 1. Or Click Start, click Control Panel, and then double-click Printers. 2. Click the option to install the device sharing software and associated Help files.) 98 Configure and manage Also, you can share it a share name. 4.... OS environment include the following topics: • Install the software for a direct connection • Share the device on a locally shared network Install the software for the device that use the device with other users on the Starter CD. 3. The connected computer is supported by HP Officejet J3600 only.
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...device application files from the other Macintosh computers (the clients) on the network, do one method to uninstall the software on a Macintosh computer. To reinstall the software, insert ...HP, select Officejet J3500/J3600 Series, and then click Uninstall. 4. d. Do not connect it to turn off the device. 3. e. b. Follow the onscreen instructions. 5. Other programs that use these printers with the device. Uninstall and reinstall the software 99 Disconnect the device from a Windows computer, method 1 1. For more information about USB device sharing, see Install...
...device application files from the other Macintosh computers (the clients) on the network, do one method to uninstall the software on a Macintosh computer. To reinstall the software, insert ...HP, select Officejet J3500/J3600 Series, and then click Uninstall. 4. d. Do not connect it to turn off the device. 3. e. b. Follow the onscreen instructions. 5. Other programs that use these printers with the device. Uninstall and reinstall the software 99 Disconnect the device from a Windows computer, method 1 1. For more information about USB device sharing, see Install...
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... instructions. Do not connect the device to your computer. Select Officejet J3500/J3600 Series, and then click Change/Remove or Uninstall/ Change. Follow the onscreen instructions and also see Install the software before connecting the device (recommended). Disconnect the device from...Start, click Control Panel, and then double-click Programs and Features. 2. Select Install. 7. To uninstall from a Windows computer, method 2 NOTE: Use this method if Uninstall is complete, the HP Digital Imaging Monitor icon appears in the Windows Start menu. 1. Select Uninstall and...
... instructions. Do not connect the device to your computer. Select Officejet J3500/J3600 Series, and then click Change/Remove or Uninstall/ Change. Follow the onscreen instructions and also see Install the software before connecting the device (recommended). Disconnect the device from...Start, click Control Panel, and then double-click Programs and Features. 2. Select Install. 7. To uninstall from a Windows computer, method 2 NOTE: Use this method if Uninstall is complete, the HP Digital Imaging Monitor icon appears in the Windows Start menu. 1. Select Uninstall and...
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... the pull-down menu. To reinstall the software, insert the device Starter CD into your computer. 5. Launch HP Device Manager. 2. On the desktop, open the CD-ROM, and then double-click HP All-in-One Installer. 7. Select Uninstall HP AiO Software from a Macintosh computer 1. Click Information and Settings. 3. After the software is uninstalled, restart your...
... the pull-down menu. To reinstall the software, insert the device Starter CD into your computer. 5. Launch HP Device Manager. 2. On the desktop, open the CD-ROM, and then double-click HP All-in-One Installer. 7. Select Uninstall HP AiO Software from a Macintosh computer 1. Click Information and Settings. 3. After the software is uninstalled, restart your...
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... Troubleshoot installation issues • Clear paper jams • Avoid paper jams Work with print cartridges This section contains the following places: • On the label of print cartridges varies by HP Officejet J3600 only. Mac OS is supported by country/region. In addition, the HP Officejet J3500 supports one black ..., scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. Maintain and troubleshoot 103
... Troubleshoot installation issues • Clear paper jams • Avoid paper jams Work with print cartridges This section contains the following places: • On the label of print cartridges varies by HP Officejet J3600 only. Mac OS is supported by country/region. In addition, the HP Officejet J3500 supports one black ..., scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. Maintain and troubleshoot 103