User Guide
Page 8
Use device management tools 70 Toolbox (Windows)...70 Open the Toolbox...71 Toolbox tabs ...71 HP Printer Utility (Mac OS 71 Open the HP Printer Utility 71 HP Printer Utility panels 72 Set up faxing for the device ...72 Set up faxing (parallel phone systems 73 Choose the correct fax ...modem and voice mail 93 Serial-type fax setup...95 Configure the device (Windows 96 Direct connection...96 Install the software before connecting the device (recommended 96 Connect the device before installing the software 97 Share the device on a locally shared network 97 Configure the device (Mac OS ...
Use device management tools 70 Toolbox (Windows)...70 Open the Toolbox...71 Toolbox tabs ...71 HP Printer Utility (Mac OS 71 Open the HP Printer Utility 71 HP Printer Utility panels 72 Set up faxing for the device ...72 Set up faxing (parallel phone systems 73 Choose the correct fax ...modem and voice mail 93 Serial-type fax setup...95 Configure the device (Windows 96 Direct connection...96 Install the software before connecting the device (recommended 96 Connect the device before installing the software 97 Share the device on a locally shared network 97 Configure the device (Mac OS ...
User Guide
Page 9
... line up properly 122 Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer or tray 123 Media is not picked up from the tray 123 Media is not coming out correctly 123 Pages are skewing...123 Multiple pages... Error messages appear...128 Scanned image quality is poor 128 Scan defects are apparent 129 Solve fax problems...129 The fax test failed...130 Troubleshoot installation issues 141 Hardware installation suggestions 141 Software installation suggestions 142 Clear paper jams...142 Avoid paper jams...144 5
... line up properly 122 Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer or tray 123 Media is not picked up from the tray 123 Media is not coming out correctly 123 Pages are skewing...123 Multiple pages... Error messages appear...128 Scanned image quality is poor 128 Scan defects are apparent 129 Solve fax problems...129 The fax test failed...130 Troubleshoot installation issues 141 Hardware installation suggestions 141 Software installation suggestions 142 Clear paper jams...142 Avoid paper jams...144 5
User Guide
Page 13
...have occurred. For more information, see Toolbox (Windows). The HP Printer Utility is typically installed with the device software. The Toolbox is typically installed with the device software as an available installation option. Contains tools to configure print settings, align the ... Readme file and release notes Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated setup information. Provides information about ...
...have occurred. For more information, see Toolbox (Windows). The HP Printer Utility is typically installed with the device software. The Toolbox is typically installed with the device software as an available installation option. Contains tools to configure print settings, align the ... Readme file and release notes Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated setup information. Provides information about ...
User Guide
Page 47
...and sharpen your device to scanning. To verify that came with your device and computer must also be installed and running on a computer. NOTE: Closing the HP Digital Imaging Monitor icon in your Windows system tray can restore full functionality by restarting your computer prior ... more information, see the onscreen HP Photosmart Software Help that the printer software is not available, a message appears to a program on . To use the HP Photosmart Software to a program on your computer or by starting the HP Photosmart Software. The printer software must be connected and turned...
...and sharpen your device to scanning. To verify that came with your device and computer must also be installed and running on a computer. NOTE: Closing the HP Digital Imaging Monitor icon in your Windows system tray can restore full functionality by restarting your computer prior ... more information, see the onscreen HP Photosmart Software Help that the printer software is not available, a message appears to a program on . To use the HP Photosmart Software to a program on your computer or by starting the HP Photosmart Software. The printer software must be connected and turned...
User Guide
Page 74
... the following information.... Use device management tools • Toolbox (Windows) • HP Printer Utility (Mac OS) Toolbox (Windows) The Toolbox provides maintenance information about administering the device and modifying settings. NOTE: The Toolbox can be installed from the Starter CD by HP Officejet J3600 only) to obtain the following ... • Language and country/region: Press...
... the following information.... Use device management tools • Toolbox (Windows) • HP Printer Utility (Mac OS) Toolbox (Windows) The Toolbox provides maintenance information about administering the device and modifying settings. NOTE: The Toolbox can be installed from the Starter CD by HP Officejet J3600 only) to obtain the following ... • Language and country/region: Press...
User Guide
Page 75
...HP Printer Utility contains tools to Printer Model Name and then click Display Printer Toolbox. Tabs Estimated Ink Level Device Services Contents • Ink Level Information: Shows estimated ink level for all countries/regions. • Cartridge Details: Shows order numbers and expiration dates of the installed... which you can call to order supplies for the device online. • Order by HP Officejet J3600 only. Use device management tools 71 Open the HP Printer Utility To open the HP Printer Utility from the Go menu. 2. NOTE: The ink levels shown are not available for...
...HP Printer Utility contains tools to Printer Model Name and then click Display Printer Toolbox. Tabs Estimated Ink Level Device Services Contents • Ink Level Information: Shows estimated ink level for all countries/regions. • Cartridge Details: Shows order numbers and expiration dates of the installed... which you can call to order supplies for the device online. • Order by HP Officejet J3600 only. Use device management tools 71 Open the HP Printer Utility To open the HP Printer Utility from the Go menu. 2. NOTE: The ink levels shown are not available for...
User Guide
Page 76
...in the getting started guide, use . Chapter 7 To open the HP Printer Utility from the menu, and then press Launch Utility. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed print cartridges. • Supply Info: Shows the print cartridge replacement ... works successfully with the device. After you can find support for later use the instructions in this section to help you installed with equipment and services you might already have on the same phone line. From the Finder, select Computer from the list...
...in the getting started guide, use . Chapter 7 To open the HP Printer Utility from the menu, and then press Launch Utility. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed print cartridges. • Supply Info: Shows the print cartridge replacement ... works successfully with the device. After you can find support for later use the instructions in this section to help you installed with equipment and services you might already have on the same phone line. From the Finder, select Computer from the list...
User Guide
Page 100
... device icon is designed to provide you with the easiest setup experience. When setting up the device, HP recommends that you connect the device after you install the software because the installation program is created in the Printers folder. 96 Configure and manage However, if you have connected the cable first, see Connect the...
... device icon is designed to provide you with the easiest setup experience. When setting up the device, HP recommends that you connect the device after you install the software because the installation program is created in the Printers folder. 96 Configure and manage However, if you have connected the cable first, see Connect the...
User Guide
Page 101
...box that the other computers using a simple form of a selected computer (known as locally shared networking. The wizard automatically starts the installation program (this configuration only in small groups or when usage is connected directly to locate the root directory on a locally shared network.... computer running . Configure the device (Windows) 97 For more information, see Share the device on the Starter CD (for locating the printer driver, select the Advanced option, and then click Next. If you have a computer running Windows XP and another computer running an older...
...box that the other computers using a simple form of a selected computer (known as locally shared networking. The wizard automatically starts the installation program (this configuration only in small groups or when usage is connected directly to locate the root directory on a locally shared network.... computer running . Configure the device (Windows) 97 For more information, see Share the device on the Starter CD (for locating the printer driver, select the Advanced option, and then click Next. If you have a computer running Windows XP and another computer running an older...
User Guide
Page 102
...USB cable, or you can use other users on a locally shared network Install the software for the device that is low. Or Click Start, click Control Panel, and then double-click Printers. 2. Click the option to share the device, and give it with ...Install Software and follow the onscreen instructions. 4. To share the device with a single Macintosh computer using the shared device must be connected to Settings, and then click Printers or Printers and Faxes. - You can share it a share name. 4. Chapter 7 To share the device 1. The connected computer is supported by HP Officejet...
...USB cable, or you can use other users on a locally shared network Install the software for the device that is low. Or Click Start, click Control Panel, and then double-click Printers. 2. Click the option to share the device, and give it with ...Install Software and follow the onscreen instructions. 4. To share the device with a single Macintosh computer using the shared device must be connected to Settings, and then click Printers or Printers and Faxes. - You can share it a share name. 4. Chapter 7 To share the device 1. The connected computer is supported by HP Officejet...
User Guide
Page 103
...a Macintosh computer. Follow the onscreen instructions. 5. Depending on a Windows computer, and one of the following : a. Click File, and then select Page Setup in the document you installed the software that came with other computers. • Mac OS 10.4: Open System ...HP, select Officejet J3500/J3600 Series, and then click Uninstall. 4. Other programs that are asked whether you are connected to Printer, select Shared Printers, and then select your computer. For more information about USB device sharing, see Install the software before prompted by the software installation...
...a Macintosh computer. Follow the onscreen instructions. 5. Depending on a Windows computer, and one of the following : a. Click File, and then select Page Setup in the document you installed the software that came with other computers. • Mac OS 10.4: Open System ...HP, select Officejet J3500/J3600 Series, and then click Uninstall. 4. Other programs that are asked whether you are connected to Printer, select Shared Printers, and then select your computer. For more information about USB device sharing, see Install the software before prompted by the software installation...
User Guide
Page 107
...Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. Mac OS is supported by...fax problems • Troubleshoot installation issues • Clear paper jams • Avoid paper jams Work with print cartridges This section contains the following places: • On the label of print cartridges varies by HP Officejet J3600 only. In addition, the HP Officejet J3500 supports one black print cartridge only.
...Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. Mac OS is supported by...fax problems • Troubleshoot installation issues • Clear paper jams • Avoid paper jams Work with print cartridges This section contains the following places: • On the label of print cartridges varies by HP Officejet J3600 only. In addition, the HP Officejet J3500 supports one black print cartridge only.
User Guide
Page 108
...jarring cartridges can also check the ink levels by their black plastic sides, with the label on the display. For more information see www.hp.com/go/inkusage. Handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and how ...print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). 104 Maintain and troubleshoot In addition, some residual ink is left in the ...
...jarring cartridges can also check the ink levels by their black plastic sides, with the label on the display. For more information see www.hp.com/go/inkusage. Handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and how ...print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). 104 Maintain and troubleshoot In addition, some residual ink is left in the ...
User Guide
Page 113
....hp.com/support. In the Print Properties dialog box, click the Services tab, and then click Service this wastes ink and shortens the life of color or when a color is muddy after installing a print cartridge for technical support. Recycle or discard the page. The Printer ...supported by HP Officejet J3600 only. Contact HP Support. To align the print cartridges from the control panel when prompted 1. Recycle or discard the page. To align the print cartridges from the HP Photosmart Studio Software (Mac OS) 1. HP Printer Utility (Mac OS): Open the HP Printer Utility. Click...
....hp.com/support. In the Print Properties dialog box, click the Services tab, and then click Service this wastes ink and shortens the life of color or when a color is muddy after installing a print cartridge for technical support. Recycle or discard the page. The Printer ...supported by HP Officejet J3600 only. Contact HP Support. To align the print cartridges from the control panel when prompted 1. Recycle or discard the page. To align the print cartridges from the HP Photosmart Studio Software (Mac OS) 1. HP Printer Utility (Mac OS): Open the HP Printer Utility. Click...
User Guide
Page 120
... soft, damp, lint-free cloth to remove any residual alcohol. The exterior of the HP All-in the Printer Setup Utility. Keep fluids away from the interior of the case. For voltage requirements, ...cord, and then turn off of the device, as well as the default in -One, as the current or default printer. Close programs that you are removed. • The device is on . feed ...is not jammed in the Printers folder. See your computer's documentation for the first time, it takes approximately 12 minutes to initialize it after the print cartridges are installed. • Power cord ...
... soft, damp, lint-free cloth to remove any residual alcohol. The exterior of the HP All-in the Printer Setup Utility. Keep fluids away from the interior of the case. For voltage requirements, ...cord, and then turn off of the device, as well as the default in -One, as the current or default printer. Close programs that you are removed. • The device is on . feed ...is not jammed in the Printers folder. See your computer's documentation for the first time, it takes approximately 12 minutes to initialize it after the print cartridges are installed. • Power cord ...
User Guide
Page 122
...• Make sure the page settings in the printer driver match the page size of USB cable High electromagnetic fields (such as the print quality. Check the margin settings Make sure the margin settings for the device. More than one page is being picked For more information, see System...are installed and the print cartridges are not low on the page is no blank page. Blank or partial page printed Clean the print cartridge Complete the print cartridge cleaning procedure. For more information, see Solve paper-feed problems. There is a blank page in the print driver. (HP Officejet ...
...• Make sure the page settings in the printer driver match the page size of USB cable High electromagnetic fields (such as the print quality. Check the margin settings Make sure the margin settings for the device. More than one page is being picked For more information, see System...are installed and the print cartridges are not low on the page is no blank page. Blank or partial page printed Clean the print cartridge Complete the print cartridge cleaning procedure. For more information, see Solve paper-feed problems. There is a blank page in the print driver. (HP Officejet ...
User Guide
Page 126
... the print cartridges are not low on ink. Colors do not line up properly (HP Officejet J3600 only) Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on the page. For more information, see Manage the device and Supported...check for gaps in the placement of incompatible inks can disrupt the intricate printing system and result in the printer driver. For more information, see Supported print cartridges and HP supplies. For more information, see Change print settings. Lines or dots are missing from text or graphics ...
... the print cartridges are not low on ink. Colors do not line up properly (HP Officejet J3600 only) Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on the page. For more information, see Manage the device and Supported...check for gaps in the placement of incompatible inks can disrupt the intricate printing system and result in the printer driver. For more information, see Supported print cartridges and HP supplies. For more information, see Change print settings. Lines or dots are missing from text or graphics ...
User Guide
Page 179
...support Hewlett-Packard Company notices 4 HP Photosmart Software send scans to programs 43 HP Photosmart Studio send scans to programs 43 HP Printer Utility (Mac OS) administrator settings 70 opening 71 panels 72 HP Solution Center 17 humidity specifications 160 I ink smearing, troubleshoot 121 installation software for Mac OS 98 software... jobs settings 16 junk fax mode 60 K keypad 13 keypad, control panel enter text and symbols 18 L labels load 28 language, printer 157 left arrow 13 legal paper copy 38 load 24 letter paper copy 38 load 24 light images, troubleshoot copies 125 scans 129 lighten...
...support Hewlett-Packard Company notices 4 HP Photosmart Software send scans to programs 43 HP Photosmart Studio send scans to programs 43 HP Printer Utility (Mac OS) administrator settings 70 opening 71 panels 72 HP Solution Center 17 humidity specifications 160 I ink smearing, troubleshoot 121 installation software for Mac OS 98 software... jobs settings 16 junk fax mode 60 K keypad 13 keypad, control panel enter text and symbols 18 L labels load 28 language, printer 157 left arrow 13 legal paper copy 38 load 24 letter paper copy 38 load 24 light images, troubleshoot copies 125 scans 129 lighten...
User Guide
Page 180
originals in ADF (automatic document feeder) 20 transparencies 28 log, fax print 67 M Mac OS HP Photosmart Studio 17 HP Printer Utility 71 install software 98 print on special, or customsized media 30 print settings 34 sharing device 98, 99 system requirements 158 uninstall software 101 ...noise information 160 normal copy quality 39 number of copies 38 O OCR edit scanned documents 45 troubleshoot 127 OK button 13 on button 13 one-touch speed dial buttons 13 operating environment specifications 160 operating systems supported 158 originals edit scans 44 load ADF (automatic document feeder) 20 ...
originals in ADF (automatic document feeder) 20 transparencies 28 log, fax print 67 M Mac OS HP Photosmart Studio 17 HP Printer Utility 71 install software 98 print on special, or customsized media 30 print settings 34 sharing device 98, 99 system requirements 158 uninstall software 101 ...noise information 160 normal copy quality 39 number of copies 38 O OCR edit scanned documents 45 troubleshoot 127 OK button 13 on button 13 one-touch speed dial buttons 13 operating environment specifications 160 operating systems supported 158 originals edit scans 44 load ADF (automatic document feeder) 20 ...