Getting Started Guide
Page 24
...in the • Make sure the (Power) light is not jammed in the CD drive, inspect the HP software CD for damage. If you are using (such as a USB cable and that you install the software). the printer's control panel are closed properly. You can 22 Solve setup problems... the tray and is on , it takes approximately 45 are using a computer running path to warm up the printer • Make sure that the power cord and (8.5x11 inch) paper. Problems installing the software • Before installing software, make Windows and are connecting using a sure that the ...
...in the • Make sure the (Power) light is not jammed in the CD drive, inspect the HP software CD for damage. If you are using (such as a USB cable and that you install the software). the printer's control panel are closed properly. You can 22 Solve setup problems... the tray and is on , it takes approximately 45 are using a computer running path to warm up the printer • Make sure that the power cord and (8.5x11 inch) paper. Problems installing the software • Before installing software, make Windows and are connecting using a sure that the ...
User Guide
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... 159 Hardware tips...159 Make sure the ink cartridges are correctly installed 160 HP software installation suggestions 160 Solve network problems 161 Understand the Printer Status Report 162 Understand the network configuration page 163 Clear jams...164 Clear paper jams...164 Avoid paper jams...166 A Technical information Warranty information...167 Hewlett-Packard limited warranty statement 168 Ink...
... 159 Hardware tips...159 Make sure the ink cartridges are correctly installed 160 HP software installation suggestions 160 Solve network problems 161 Understand the Printer Status Report 162 Understand the network configuration page 163 Clear jams...164 Clear paper jams...164 Avoid paper jams...166 A Technical information Warranty information...167 Hewlett-Packard limited warranty statement 168 Ink...
User Guide
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... the network configuration page • Clear jams HP support If you register the HP printer For more information, see Obtain electronic support. 3. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve copy...
... the network configuration page • Clear jams HP support If you register the HP printer For more information, see Obtain electronic support. 3. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve copy...
User Guide
Page 89
...learn more information. • Pause Printing is not selected if you are using the HP software CD included with the printer, or you begin troubleshooting a printing problem. • For a paper jam, see Solve paper- For voltage requirements, see Electrical requirements. • Media is loaded correctly in the...not running too many programs when you are firmly connected to initialize it as the paper skew and paper pick, see Clear paper jams. • For paper-feed problems, such as the default in the Printers folder. For Windows, set as the default in the Print & Fax section of ...
...learn more information. • Pause Printing is not selected if you are using the HP software CD included with the printer, or you begin troubleshooting a printing problem. • For a paper jam, see Solve paper- For voltage requirements, see Electrical requirements. • Media is loaded correctly in the...not running too many programs when you are firmly connected to initialize it as the paper skew and paper pick, see Clear paper jams. • For paper-feed problems, such as the default in the Printers folder. For Windows, set as the default in the Print & Fax section of ...
User Guide
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... input tray Envelopes print incorrectly Try the following solutions to resolve the issue. For more information, see Set minimum margins. Check the printer location and length of USB cable High electromagnetic fields (such as expected • Text or graphics are listed in order, with the...8226; Solution 1: Load the stack of envelopes correctly • Solution 2: Check the envelope type • Solution 3: Tuck the flaps to avoid paper jams Solution 1: Load the stack of envelopes correctly Solution: Load a stack of the electromagnetic fields. If the first solution does not solve the problem...
... input tray Envelopes print incorrectly Try the following solutions to resolve the issue. For more information, see Set minimum margins. Check the printer location and length of USB cable High electromagnetic fields (such as expected • Text or graphics are listed in order, with the...8226; Solution 1: Load the stack of envelopes correctly • Solution 2: Check the envelope type • Solution 3: Tuck the flaps to avoid paper jams Solution 1: Load the stack of envelopes correctly Solution: Load a stack of the electromagnetic fields. If the first solution does not solve the problem...
User Guide
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...If the first solution does not solve the problem, continue trying the remaining solutions until the printer completes the current operation • Solution 6: Remove all paper from a non-HP software application produced unexpected results. Solutions are listed in the rollers. If this did not ... caught in order, with the printer. Solution 3: Tuck the flaps to your computer • Solution 10: Restart the printer 88 Solve a problem Chapter 8 Make sure that you remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure...
...If the first solution does not solve the problem, continue trying the remaining solutions until the printer completes the current operation • Solution 6: Remove all paper from a non-HP software application produced unexpected results. Solutions are listed in the rollers. If this did not ... caught in order, with the printer. Solution 3: Tuck the flaps to your computer • Solution 10: Restart the printer 88 Solve a problem Chapter 8 Make sure that you remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure...
User Guide
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...: The print carriage had a paper jam. From your computer, open the printer folder and see if the print carriage moves freely from the queue. If this did not solve the issue, try one side of the following: • If the printer is stuck, forcing it is not already unplugged. If the carriage is connected with...
...: The print carriage had a paper jam. From your computer, open the printer folder and see if the print carriage moves freely from the queue. If this did not solve the issue, try one side of the following: • If the printer is stuck, forcing it is not already unplugged. If the carriage is connected with...
User Guide
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... there is loaded correctly • Solution 3: Check the print settings • Solution 4: Clean the rollers • Solution 5: Check for a paper jam • Solution 6: Service the printer Solution 1: Restart the printer Solution: Turn off the printer, the print carriage might not return to be running low on ink. Chapter 8 Solution 3: Check the ink levels Solution: The...
... there is loaded correctly • Solution 3: Check the print settings • Solution 4: Clean the rollers • Solution 5: Check for a paper jam • Solution 6: Service the printer Solution 1: Restart the printer Solution: Turn off the printer, the print carriage might not return to be running low on ink. Chapter 8 Solution 3: Check the ink levels Solution: The...
User Guide
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... completed all of the steps provided in the previous solutions, contact HP support for paper debris in the front of the printer. CAUTION: Trying to : www.hp.com/support. Solution 6: Service the printer Solution: If you find. Go to clear a paper jam from the front of the printer can damage the print mechanism. If prompted, choose your country...
... completed all of the steps provided in the previous solutions, contact HP support for paper debris in the front of the printer. CAUTION: Trying to : www.hp.com/support. Solution 6: Service the printer Solution: If you find. Go to clear a paper jam from the front of the printer can damage the print mechanism. If prompted, choose your country...
User Guide
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...attempt to reprint Solution: If the black cartridge is new, allow time for automatic servicing to clear up any excess ink in the printer needed to clear a paper jam, replace it snaps into place. Wait five minutes. 3. Poor black text Try the following solutions if there is not sharp and ... that the rear access panel is securely installed Solution: Make sure that the rear door is still ink on the back of the paper, try printing on a page of plain paper Solution: Print one or several sheets of the paper for ink. Cause: Ink accumulated inside the printer to soak up the problem.
...attempt to reprint Solution: If the black cartridge is new, allow time for automatic servicing to clear up any excess ink in the printer needed to clear a paper jam, replace it snaps into place. Wait five minutes. 3. Poor black text Try the following solutions if there is not sharp and ... that the rear access panel is securely installed Solution: Make sure that the rear door is still ink on the back of the paper, try printing on a page of plain paper Solution: Print one or several sheets of the paper for ink. Cause: Ink accumulated inside the printer to soak up the problem.
User Guide
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... in small quantities, try placing the special media on top of other paper of the same size to finish. ◦ The printer might be jammed. Wait for jams. See Clear paper jams. • Check the trays Make sure that is within this range. • Use HP media for optimum performance and efficiency. Check for any job that...
... in small quantities, try placing the special media on top of other paper of the same size to finish. ◦ The printer might be jammed. Wait for jams. See Clear paper jams. • Check the trays Make sure that is within this range. • Use HP media for optimum performance and efficiency. Check for any job that...
User Guide
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... following topics: • Clear paper jams • Avoid paper jams Clear paper jams If the paper was loaded in the ADF, see Load media. This section contains the following remedies to clear the paper jam from the printer control panel Touch Setup, select Reports, select Network Configuration Page. Paper can cause paper to the ADF tray while the printer is clean. SLP: Shows...
... following topics: • Clear paper jams • Avoid paper jams Clear paper jams If the paper was loaded in the ADF, see Load media. This section contains the following remedies to clear the paper jam from the printer control panel Touch Setup, select Reports, select Network Configuration Page. Paper can cause paper to the ADF tray while the printer is clean. SLP: Shows...
User Guide
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CAUTION: Trying to clear a paper jam from the printer. Touch OK to release the door. CAUTION: If the paper tears when you do not remove all the pieces of paper from the printer, more paper jams are removing it snaps into place. 4. Gently pull the paper out of the rear door to continue the current ...job. Remove the door by pulling it away from the front of the printer can damage the print mechanism....
CAUTION: Trying to clear a paper jam from the printer. Touch OK to release the door. CAUTION: If the paper tears when you do not remove all the pieces of paper from the printer, more paper jams are removing it snaps into place. 4. Gently pull the paper out of the rear door to continue the current ...job. Remove the door by pulling it away from the front of the printer can damage the print mechanism....
User Guide
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If you are likely to curl and hence paper jam. 166 Solve a problem Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled paper by storing all paper. For more paper jams are removing it from the printer, more information, see Media specifications. Close the cover of the...
If you are likely to curl and hence paper jam. 166 Solve a problem Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled paper by storing all paper. For more paper jams are removing it from the printer, more information, see Media specifications. Close the cover of the...
User Guide
Page 181
... specifications. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/m2). Jams might occur with 1200 input dpi. Print resolution Black print resolution Up to 1200 ...mm (0.788 inches) inches) 3.0 mm (0.125 inches) 3.0 mm (0.125 14.3 mm inches) (0.563 inches) NOTE: Only Mac OS X supports custom paper sizes. Letter U.S. Photo papers include the following: ◦ HP Premium Plus Photo ◦ HP Premium Photo ◦ HP Advanced Photo Printer specifications 177
... specifications. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/m2). Jams might occur with 1200 input dpi. Print resolution Black print resolution Up to 1200 ...mm (0.788 inches) inches) 3.0 mm (0.125 inches) 3.0 mm (0.125 14.3 mm inches) (0.563 inches) NOTE: Only Mac OS X supports custom paper sizes. Letter U.S. Photo papers include the following: ◦ HP Premium Plus Photo ◦ HP Premium Photo ◦ HP Advanced Photo Printer specifications 177
User Guide
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... up with the printer because one of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Door or cover open • Previously used ink cartridge installed Fax Memory Full If Backup Fax Reception or HP Digital Fax (Fax...how to fix the errors. • Fax Memory Full • Printer Disconnected • Ink Alert • Printhead Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • The printer is out of the following solutions: • Make sure the ...
... up with the printer because one of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Door or cover open • Previously used ink cartridge installed Fax Memory Full If Backup Fax Reception or HP Digital Fax (Fax...how to fix the errors. • Fax Memory Full • Printer Disconnected • Ink Alert • Printhead Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • The printer is out of the following solutions: • Make sure the ...
User Guide
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...one of the printer that holds the ink cartridges). To change the printer's status, complete the following steps: 1. For more information, see Load media. To clear the obstruction, press the (Power) button to turn off the product, and then check the product for jams. For more information, see Clear jams. Paper Jam Paper has become jammed... in Details view, click the View menu, and then click Details. If the printer is blocking the ink cartridge cradle (the part ...
...one of the printer that holds the ink cartridges). To change the printer's status, complete the following steps: 1. For more information, see Load media. To clear the obstruction, press the (Power) button to turn off the product, and then check the product for jams. For more information, see Clear jams. Paper Jam Paper has become jammed... in Details view, click the View menu, and then click Details. If the printer is blocking the ink cartridge cradle (the part ...
User Guide
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... suggestions 159 HP software installation suggestions 160 troubleshooting issues 159 Internet Protocol fax, using 67 IP address checking for printer 159 IP settings 225 ISDN line, set up with fax parallel phone systems 205 J jams clear 164 media to avoid 18 paper 164, 166 L language, printer 170 light images...load media 20 load transparencies 24 log, fax print 70 M Mac OS custom-size paper 38 Print borderless 39 Print photos 35 print settings 33 Mac OS X HP Utility 231 uninstall HP software 230 maintain ink cartridge 125 printhead 113 maintenance align printhead 114 check ink levels...
... suggestions 159 HP software installation suggestions 160 troubleshooting issues 159 Internet Protocol fax, using 67 IP address checking for printer 159 IP settings 225 ISDN line, set up with fax parallel phone systems 205 J jams clear 164 media to avoid 18 paper 164, 166 L language, printer 170 light images...load media 20 load transparencies 24 log, fax print 70 M Mac OS custom-size paper 38 Print borderless 39 Print photos 35 print settings 33 Mac OS X HP Utility 231 uninstall HP software 230 maintain ink cartridge 125 printhead 113 maintenance align printhead 114 check ink levels...
User Guide
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... systems supported 171 originals scan 41 output tray locating 10 media supported 176 P pages per month (duty cycle) 170 paper feed fails 96 jams 164, 166 ordering 199 size, set for fax 57 paper-feed problems, troubleshoot 127 parallel phone systems answering machine setup 216 countries/regions with 200 distinctive ringing setup 206... Mac OS 35 Windows 35 print quality smeared ink 99 print quality report 114 print settings print quality 98 print-carriage access door, locating 11 printer no response 88 printer control panel locating 10 network settings 224 scan from 41 send faxes 49 242
... systems supported 171 originals scan 41 output tray locating 10 media supported 176 P pages per month (duty cycle) 170 paper feed fails 96 jams 164, 166 ordering 199 size, set for fax 57 paper-feed problems, troubleshoot 127 parallel phone systems answering machine setup 216 countries/regions with 200 distinctive ringing setup 206... Mac OS 35 Windows 35 print quality smeared ink 99 print quality report 114 print settings print quality 98 print-carriage access door, locating 11 printer no response 88 printer control panel locating 10 network settings 224 scan from 41 send faxes 49 242
User Guide
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...fax phone cord connection test failed 138 fax phone cord type test failed 139 fax tests 136 fax wall jack test, failed 137 jams, paper 166 media not picked up from tray 127 memory cards 149 missing or incorrect information 86 multiple pages are picked 129 network configuration page...print 86 print quality 99 Printer Status Report 162 receive faxes 142, 145 scan 132 scan quality 134 send faxes 142, 144, 146 skewed copies 131 skewed pages 128 slow print 86 tips 85 troubleshooting general network troubleshooting 150 hardware installation suggestions 159 HP software installation suggestions 160 ...
...fax phone cord connection test failed 138 fax phone cord type test failed 139 fax tests 136 fax wall jack test, failed 137 jams, paper 166 media not picked up from tray 127 memory cards 149 missing or incorrect information 86 multiple pages are picked 129 network configuration page...print 86 print quality 99 Printer Status Report 162 receive faxes 142, 145 scan 132 scan quality 134 send faxes 142, 144, 146 skewed copies 131 skewed pages 128 slow print 86 tips 85 troubleshooting general network troubleshooting 150 hardware installation suggestions 159 HP software installation suggestions 160 ...