Getting Started Guide
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... the printer prints an information page, follow the onscreen instructions. 3. No special drivers or software are connecting to your printer when you enable Web Services on your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions....screen. Note: If the firewall software on ePrintCenter (www.eprintcenter.com) and added the printer to learn about managing and configuring HP ePrint settings and to your documents digitally on page 7. Printer Apps provide a wide range of app content to the Internet using ...
... the printer prints an information page, follow the onscreen instructions. 3. No special drivers or software are connecting to your printer when you enable Web Services on your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions....screen. Note: If the firewall software on ePrintCenter (www.eprintcenter.com) and added the printer to learn about managing and configuring HP ePrint settings and to your documents digitally on page 7. Printer Apps provide a wide range of app content to the Internet using ...
Getting Started Guide
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...on , it • Make sure you first set up . tray and that has "Full Feature Software and Drivers" in the name. • Mac OS X: Select the HP Recommended Software option 3. In the screen showing recommended software, select the option for your operating system, select the option... is working order. Select your operating system: • Windows: Select the option with the printer into your computer. A4- came with problems you might not be installed on and not and material from HP's support website (www.hp.com/go/ customercare). or letter-size (8.5x11 inch) ...
...on , it • Make sure you first set up . tray and that has "Full Feature Software and Drivers" in the name. • Mac OS X: Select the HP Recommended Software option 3. In the screen showing recommended software, select the option for your operating system, select the option... is working order. Select your operating system: • Windows: Select the option with the printer into your computer. A4- came with problems you might not be installed on and not and material from HP's support website (www.hp.com/go/ customercare). or letter-size (8.5x11 inch) ...
Getting Started Guide
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... you are using a computer running Windows make sure that you are unable to check the status of the printer. If you are specifying the correct drive and are connecting using the suggestions provided in the to the CD drive that the USB drivers have run the fax text but are... letter if the computer does not recognize the path that you might experience problems when sending faxes, receiving faxes, or both. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. For more information, see "Step 2: Test fax setup" on page 9. Note: If...
... you are using a computer running Windows make sure that you are unable to check the status of the printer. If you are specifying the correct drive and are connecting using the suggestions provided in the to the CD drive that the USB drivers have run the fax text but are... letter if the computer does not recognize the path that you might experience problems when sending faxes, receiving faxes, or both. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. For more information, see "Step 2: Test fax setup" on page 9. Note: If...
User Guide
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... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
User Guide
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... Follow the instructions for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. Load paper in your HP ePrint-enabled printer anytime, from HP that allows you to change print quality, print on your...
... Follow the instructions for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. Load paper in your HP ePrint-enabled printer anytime, from HP that allows you to change print quality, print on your...
User Guide
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... pop-up menus, as appropriate for all print jobs, make the changes in the HP software provided with the printer. Print brochures (Windows) NOTE: To set print settings for your project. NOTE: If you want to the...HP that opens the Properties dialog box. Print documents (Mac OS X) 1. For more information on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. NOTE: If you to use is selected. 5. Click Print to begin printing. For more information, see any additional software or printer drivers...
... pop-up menus, as appropriate for all print jobs, make the changes in the HP software provided with the printer. Print brochures (Windows) NOTE: To set print settings for your project. NOTE: If you want to the...HP that opens the Properties dialog box. Print documents (Mac OS X) 1. For more information on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. NOTE: If you to use is selected. 5. Click Print to begin printing. For more information, see any additional software or printer drivers...
User Guide
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...operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you to begin printing. Click Paper/Quality, ...the Properties dialog box. Load envelopes print-side down list. Select a paper size: a. Depending on your HP ePrint-enabled printer anytime, from any location, without any other tabs in your software application, this button ...want to begin printing. Select any additional software or printer drivers. From the File menu in the dialog box. 7.
...operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you to begin printing. Click Paper/Quality, ...the Properties dialog box. Load envelopes print-side down list. Select a paper size: a. Depending on your HP ePrint-enabled printer anytime, from any location, without any other tabs in your software application, this button ...want to begin printing. Select any additional software or printer drivers. From the File menu in the dialog box. 7.
User Guide
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...support process. For the most current HP list of the printer) HP support 79 This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for Windows or Mac OS X, which provide... easy, step-by-step solutions to your country/region, and then click Contact HP for information about...
...support process. For the most current HP list of the printer) HP support 79 This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for Windows or Mac OS X, which provide... easy, step-by-step solutions to your country/region, and then click Contact HP for information about...
User Guide
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...; Solution 7: Contact HP support Solution 1: Make sure you use genuine HP ink cartridges. This ...HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper loaded in the printer driver...media loaded in the printer driver. TIP: If you easily...are designed and tested with HP printers to help . ...HP ink cartridges Solution: Check to see if your printer. Genuine HP ink cartridges are cut off at www.hp...that you can visit the HP online support website at the...can sometimes cause slight distortions to printouts. HP recommends that you use a USB cable...
...; Solution 7: Contact HP support Solution 1: Make sure you use genuine HP ink cartridges. This ...HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper loaded in the printer driver...media loaded in the printer driver. TIP: If you easily...are designed and tested with HP printers to help . ...HP ink cartridges Solution: Check to see if your printer. Genuine HP ink cartridges are cut off at www.hp...that you can visit the HP online support website at the...can sometimes cause slight distortions to printouts. HP recommends that you use a USB cable...
User Guide
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...connection on and another that is on a Macintosh computer, click System Preferences in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is working correctly, Built-in Ethernet appears in the Dock, and then click Network. For...be a problem with the router, the Ethernet cable, or your network over the network. If Built-in Ethernet does not appear in the window. 120 Solve a problem Usually there are on , try reconnecting the Ethernet cable to your computer. Advanced wireless troubleshooting If you have indicator ...
...connection on and another that is on a Macintosh computer, click System Preferences in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is working correctly, Built-in Ethernet appears in the Dock, and then click Network. For...be a problem with the router, the Ethernet cable, or your network over the network. If Built-in Ethernet does not appear in the window. 120 Solve a problem Usually there are on , try reconnecting the Ethernet cable to your computer. Advanced wireless troubleshooting If you have indicator ...
User Guide
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...interfering. Step 4: Make sure the printer is online and ready If you have the HP software installed, you can use the printer even with the firewall turned off, try..., and the click Open Print Queue. 3. If you can check the printer's status from your operating system: Windows 1. For more information, see Configure your Printers or Printers and Faxes or Devices and Printers folder. Click Start,... on hold, click Resume. 4. Try using it. If the printer is set as the default printer driver (Windows only) If you are able to access the EWS, but find that the symptoms persist as you from...
...interfering. Step 4: Make sure the printer is online and ready If you have the HP software installed, you can use the printer even with the firewall turned off, try..., and the click Open Print Queue. 3. If you can check the printer's status from your operating system: Windows 1. For more information, see Configure your Printers or Printers and Faxes or Devices and Printers folder. Click Start,... on hold, click Resume. 4. Try using it. If the printer is set as the default printer driver (Windows only) If you are able to access the EWS, but find that the symptoms persist as you from...
User Guide
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... to provide a remote, secure connection to an organization's network. On the computer desktop, click Start, select Programs or All Programs, click HP, select your network administrator or the person who set as Default Printer. Right-click the printer icon, and then click Properties, Document Defaults... access local devices (like your printer) on your local network while your operating system: Windows 1. TIP: To use . 124 Solve a problem On the Ports tab, look for the version of the printer driver is connected wirelessly: a. Click Connect a new printer, and then select the type of...
... to provide a remote, secure connection to an organization's network. On the computer desktop, click Start, select Programs or All Programs, click HP, select your network administrator or the person who set as Default Printer. Right-click the printer icon, and then click Properties, Document Defaults... access local devices (like your printer) on your local network while your operating system: Windows 1. TIP: To use . 124 Solve a problem On the Ports tab, look for the version of the printer driver is connected wirelessly: a. Click Connect a new printer, and then select the type of...
User Guide
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... you are using a computer running Windows. 128 Solve a problem Solve network problems General network troubleshooting • If you are unable to use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. The printer cannot work if all of the printer driver. Verify installation preliminaries • Make...
... you are using a computer running Windows. 128 Solve a problem Solve network problems General network troubleshooting • If you are unable to use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. The printer cannot work if all of the printer driver. Verify installation preliminaries • Make...
User Guide
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... network configuration page. ◦ Make sure the printer is not recommended that you assign the printer with a static IP address, you are using a computer running Windows, make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page.
... network configuration page. ◦ Make sure the printer is not recommended that you assign the printer with a static IP address, you are using a computer running Windows, make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page.
User Guide
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Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Printer specifications 145 Set minimum margins ...-sized media Photo media Envelopes (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) Guidelines for printing on...
Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Printer specifications 145 Set minimum margins ...-sized media Photo media Envelopes (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) Guidelines for printing on...
User Guide
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...following solutions. Before you try the next solution. For more information, see Load media. 208 Errors (Windows) Gently pull open the ink cartridge access door. 2. Remove the ink cartridge by pushing it in ...printer, and then print the document again. NOTE: If your cartridge is still under warranty, contact HP support for jams. For more information, see Load media. Close the ink cartridge access door and ... gone away. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the message as incompatible, see Clear jams. Paper ...
...following solutions. Before you try the next solution. For more information, see Load media. 208 Errors (Windows) Gently pull open the ink cartridge access door. 2. Remove the ink cartridge by pushing it in ...printer, and then print the document again. NOTE: If your cartridge is still under warranty, contact HP support for jams. For more information, see Load media. Close the ink cartridge access door and ... gone away. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the message as incompatible, see Clear jams. Paper ...
User Guide
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...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...
...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...