Getting Started Guide
Page 6
...and print quality settings on the printer. Once you have signed up Web Services when you install the HP printer software. You cannot use for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the instructions to your printer. On some ...install successfully on the Web. Note: If the firewall software on the software CD, and then follow the onscreen instructions. No special drivers or software are connecting to the Internet using either a wired (Ethernet) or wireless connection. Use the printer English Web Services The printer...
...and print quality settings on the printer. Once you have signed up Web Services when you install the HP printer software. You cannot use for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the instructions to your printer. On some ...install successfully on the Web. Note: If the firewall software on the software CD, and then follow the onscreen instructions. No special drivers or software are connecting to the Internet using either a wired (Ethernet) or wireless connection. Use the printer English Web Services The printer...
Getting Started Guide
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...guide. tray and that the paper is not jammed in the • Make sure that any cords and cables that has "Full Feature Software and Drivers" in the name. 20 properly. • Make sure you have closed all packing tape • Make sure the (Power) light is working ...when you first set up . In the screen showing recommended software, select the option for your operating system: • Windows: Select the option with your printer when you install the HP software, the user guide might have loaded plain, white, unused control panel are printer. came with "Help" in the...
...guide. tray and that the paper is not jammed in the • Make sure that any cords and cables that has "Full Feature Software and Drivers" in the name. 20 properly. • Make sure you have closed all packing tape • Make sure the (Power) light is working ...when you first set up . In the screen showing recommended software, select the option for your operating system: • Windows: Select the option with your printer when you install the HP software, the user guide might have loaded plain, white, unused control panel are printer. came with "Help" in the...
Getting Started Guide
Page 21
...the to solve the problems using a USB cable, make sure letter if the computer does not recognize the path that the USB drivers have completed setting up properly for the printer. English Solve setup problems Problems installing the software • Before installing software, make sure...If you can print a fax test report to Step 2. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that you are specifying the correct drive and are having problems setting...
...the to solve the problems using a USB cable, make sure letter if the computer does not recognize the path that the USB drivers have completed setting up properly for the printer. English Solve setup problems Problems installing the software • Before installing software, make sure...If you can print a fax test report to Step 2. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that you are specifying the correct drive and are having problems setting...
User Guide
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... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
User Guide
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... your software application, click Print. Load paper in your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. Change the settings manually only when you to change print quality, print on your documents...
... your software application, click Print. Load paper in your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. Change the settings manually only when you to change print quality, print on your documents...
User Guide
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... Follow the instructions for your HP ePrint-enabled printer anytime, from...paper size, and quality settings on the HP software, see a Page Setup menu item,.... b. Select the paper size from HP that opens the Properties dialog box. ...Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, ... 6. For more information, see HP ePrint. To change the Print ...the pop-up menu (if available). 6. Print brochures (Windows) NOTE: To set print settings for the option provided...HP software provided with the printer. For more information, see any additional...
... Follow the instructions for your HP ePrint-enabled printer anytime, from...paper size, and quality settings on the HP software, see a Page Setup menu item,.... b. Select the paper size from HP that opens the Properties dialog box. ...Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, ... 6. For more information, see HP ePrint. To change the Print ...the pop-up menu (if available). 6. Print brochures (Windows) NOTE: To set print settings for the option provided...HP software provided with the printer. For more information, see any additional...
User Guide
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...up menu (if available). 6. Make sure the printer you to print documents on your HP ePrint-enabled printer anytime, from HP that allows you want to use is selected. 5. For more information, see HP ePrint. 32 Print Load envelopes print-side down list. On the Layout tab, change... type from the Paper Size pop-up menu or click Show Details. 7. Print on envelopes (Windows) 1. c. Select the appropriate envelope size in the tray. Select any additional software or printer drivers. Print photos Do not leave unused photo paper in the dialog box. 7. Follow the instructions...
...up menu (if available). 6. Make sure the printer you to print documents on your HP ePrint-enabled printer anytime, from HP that allows you want to use is selected. 5. For more information, see HP ePrint. 32 Print Load envelopes print-side down list. On the Layout tab, change... type from the Paper Size pop-up menu or click Show Details. 7. Print on envelopes (Windows) 1. c. Select the appropriate envelope size in the tray. Select any additional software or printer drivers. Print photos Do not leave unused photo paper in the dialog box. 7. Follow the instructions...
User Guide
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...a question button to begin the support process. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact... may obtain assistance from the HP software for Windows or Mac OS X, which provide easy, step-by using these operating systems, see Printer management tools. NOTE: HP does not provide telephone support for HP software updates. If you may apply for Windows or Mac OS X. Obtain ...
...a question button to begin the support process. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact... may obtain assistance from the HP software for Windows or Mac OS X, which provide easy, step-by using these operating systems, see Printer management tools. NOTE: HP does not provide telephone support for HP software updates. If you may apply for Windows or Mac OS X. Obtain ...
User Guide
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... Check the print settings • Solution 6: Print and evaluate a print quality report • Solution 7: Contact HP support Solution 1: Make sure you are using a computer running Windows, you can sometimes cause slight distortions to printouts. Check the page-orientation setting Make sure the media size and... to interpret print settings correctly. TIP: If you are using. • Make sure the media size selected in the printer driver. For more information, see Print. Print quality troubleshooting 87 For more information, see Set minimum margins. If the above solutions ...
... Check the print settings • Solution 6: Print and evaluate a print quality report • Solution 7: Contact HP support Solution 1: Make sure you are using a computer running Windows, you can sometimes cause slight distortions to printouts. Check the page-orientation setting Make sure the media size and... to interpret print settings correctly. TIP: If you are using. • Make sure the media size selected in the printer driver. For more information, see Print. Print quality troubleshooting 87 For more information, see Set minimum margins. If the above solutions ...
User Guide
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...-in Ethernet does not appear in Basic wireless troubleshooting and are two indicator lights, one that is on a Macintosh computer, click System Preferences in the window. 120 Solve a problem If your computer has indicator lights, check to see if the firewall software is blocking communication • Step 4: Make sure the printer... network over the network. If the computer is weak, try the following steps in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your wireless network.
...-in Ethernet does not appear in Basic wireless troubleshooting and are two indicator lights, one that is on a Macintosh computer, click System Preferences in the window. 120 Solve a problem If your computer has indicator lights, check to see if the firewall software is blocking communication • Step 4: Make sure the printer... network over the network. If the computer is weak, try the following steps in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your wireless network.
User Guide
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If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. Or Click Start, click Control Panel, and then double-click Printers. 2. Try using it. Click... in the Dock, and then click Print & Fax or Print & Scan. 2. If you still cannot use the printer even with your operating system: Windows 1. Select the printer, and the click Open Print Queue. 3. To check the printer's status, follow the instructions for additional troubleshooting help Step 5: Make...
If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. Or Click Start, click Control Panel, and then double-click Printers. 2. Try using it. Click... in the Dock, and then click Print & Fax or Print & Scan. 2. If you still cannot use the printer even with your operating system: Windows 1. Select the printer, and the click Open Print Queue. 3. To check the printer's status, follow the instructions for additional troubleshooting help Step 5: Make...
User Guide
Page 128
...not connected to your network over a Virtual Private Network (VPN) A Virtual Private Network (VPN) is connected wirelessly has HP network re-discovery port monitor as the default. 1. b. The printer uses its USB and network connections at the same ...any problems and have difficulties printing or connecting to the printer, make sure the correct version of the printer driver that uses the Internet to provide a remote, secure connection to an organization's network. On the computer desktop...to your wireless network, complete the following steps for your operating system: Windows 1.
...not connected to your network over a Virtual Private Network (VPN) A Virtual Private Network (VPN) is connected wirelessly has HP network re-discovery port monitor as the default. 1. b. The printer uses its USB and network connections at the same ...any problems and have difficulties printing or connecting to the printer, make sure the correct version of the printer driver that uses the Internet to provide a remote, secure connection to an organization's network. On the computer desktop...to your wireless network, complete the following steps for your operating system: Windows 1.
User Guide
Page 132
...make sure that your computer, and reinstall the printer driver. Chapter 8 Check the ink cartridges Make sure that all of the printer driver. HP software installation suggestions Check the computer system • Make sure that the USB drivers have not been disabled in the CD-ROM drive,...correctly installed ink cartridge should not move when pulled slightly. You can help you are using a computer running Windows, make sure that you are unable to install the HP software, verify that: ◦ All cable connections to perform a complete uninstallation of the ink cartridges are ...
...make sure that your computer, and reinstall the printer driver. Chapter 8 Check the ink cartridges Make sure that all of the printer driver. HP software installation suggestions Check the computer system • Make sure that the USB drivers have not been disabled in the CD-ROM drive,...correctly installed ink cartridge should not move when pulled slightly. You can help you are using a computer running Windows, make sure that you are unable to install the HP software, verify that: ◦ All cable connections to perform a complete uninstallation of the ink cartridges are ...
User Guide
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...◦ Select the TCP/IP port for the printer, and then click Configure Port. ◦ Compare the IP address listed in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Understand the Printer Status Report Use the printer status report to ...view current printer information and ink cartridge status. If the IP addresses are using a computer running Windows, make sure that the network ports created in the dialog box and make sure that all of recent events. Touch Restore Network Defaults,...
...◦ Select the TCP/IP port for the printer, and then click Configure Port. ◦ Compare the IP address listed in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Understand the Printer Status Report Use the printer status report to ...view current printer information and ink cartridge status. If the IP addresses are using a computer running Windows, make sure that the network ports created in the dialog box and make sure that all of recent events. Touch Restore Network Defaults,...
User Guide
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...application or in portrait orientation. 3 3 4 4 1 2 1 2 Media U.S. Legal A4 U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Printer specifications 145 Statement 8.5...margin (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) ...
...application or in portrait orientation. 3 3 4 4 1 2 1 2 Media U.S. Legal A4 U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Printer specifications 145 Statement 8.5...margin (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) ...
User Guide
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... Install the ink cartridges correctly. NOTE: If your cartridge is still under warranty, contact HP support for jams. For more information, see HP support. For more information, see Load media. 208 Errors (Windows) The cartridge cradle cannot move Something is blocking the ink cartridge cradle (the part of... message has gone away. If the problem persists after you . 3. Make sure that the correct paper is loaded in the printer driver, and then print the document again. For more information, see Replace the ink cartridges. For more information, see Media specifications. •...
... Install the ink cartridges correctly. NOTE: If your cartridge is still under warranty, contact HP support for jams. For more information, see HP support. For more information, see Load media. 208 Errors (Windows) The cartridge cradle cannot move Something is blocking the ink cartridge cradle (the part of... message has gone away. If the problem persists after you . 3. Make sure that the correct paper is loaded in the printer driver, and then print the document again. For more information, see Replace the ink cartridges. For more information, see Media specifications. •...
User Guide
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...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...
...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...