User Guide
Page 8
... noises 83 Alignment fails...83 The printer is not responding (nothing prints 83 The printer prints slowly...84 Blank or partial page printed 85 Something on the page is missing or incorrect 85 Placement of the text or graphics is wrong 86 Print quality troubleshooting...87 Solve paper-feed problems...89 Solve copy problems...91...96 Scanned image quality is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve problems using...
... noises 83 Alignment fails...83 The printer is not responding (nothing prints 83 The printer prints slowly...84 Blank or partial page printed 85 Something on the page is missing or incorrect 85 Placement of the text or graphics is wrong 86 Print quality troubleshooting...87 Solve paper-feed problems...89 Solve copy problems...91...96 Scanned image quality is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve problems using...
User Guide
Page 86
... approximately 9 minutes to a functioning alternating current (AC) power outlet, and is not responding (nothing prints) • The printer prints slowly • Blank or partial page printed 82 Solve a problem If you did not install the HP software, you can help you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems...
... approximately 9 minutes to a functioning alternating current (AC) power outlet, and is not responding (nothing prints) • The printer prints slowly • Blank or partial page printed 82 Solve a problem If you did not install the HP software, you can help you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems...
User Guide
Page 89
... Solve paper-feed problems. There is missing or incorrect Check the Print Quality Diagnostic page Print a Print Quality Diagnostic page to : www.hp.com/go/customercare. Cause: There was turned off the printer correctly can cause print quality problems like blank or partial pages. More than one page is no blank page. If this did not solve the issue, try the next...
... Solve paper-feed problems. There is missing or incorrect Check the Print Quality Diagnostic page Print a Print Quality Diagnostic page to : www.hp.com/go/customercare. Cause: There was turned off the printer correctly can cause print quality problems like blank or partial pages. More than one page is no blank page. If this did not solve the issue, try the next...
User Guide
Page 95
...been set from the ADF, make sure that they are for information about HP support. • No copy came out • Copies are blank • Size is reduced • Copy quality is poor • The printer prints half a page, then ejects the paper • Paper mismatch No copy came out •... the power cord is reduced • The reduce/enlarge or other copy feature might just eject a blank page. Solve copy problems 91 For example, if you are using a computer running Windows, the HP software settings might be set too light. Press the (Setup) button, scroll to and select Lighter/...
...been set from the ADF, make sure that they are for information about HP support. • No copy came out • Copies are blank • Size is reduced • Copy quality is poor • The printer prints half a page, then ejects the paper • Paper mismatch No copy came out •... the power cord is reduced • The reduce/enlarge or other copy feature might just eject a blank page. Solve copy problems 91 For example, if you are using a computer running Windows, the HP software settings might be set too light. Press the (Setup) button, scroll to and select Lighter/...
User Guide
Page 101
... the HP software settings according to how you plan to use the correct resolution and color settings. ◦ The original image might be very light or dark or might be printed on the scanner glass, it can take up a large amount of the scanning process. Scan defects are apparent • Blank pages Make ... be dirty or scratched; Take steps to improve the scan quality ◦ Use the glass to protect your computer. Be sure to use the scanned page. ◦ Use or make a carrier sheet to scan rather than the ADF. ◦ Place the media correctly. Try cleaning the scanner glass and lid ...
... the HP software settings according to how you plan to use the correct resolution and color settings. ◦ The original image might be very light or dark or might be printed on the scanner glass, it can take up a large amount of the scanning process. Scan defects are apparent • Blank pages Make ... be dirty or scratched; Take steps to improve the scan quality ◦ Use the glass to protect your computer. Be sure to use the scanned page. ◦ Use or make a carrier sheet to scan rather than the ADF. ◦ Place the media correctly. Try cleaning the scanner glass and lid ...
User Guide
Page 220
...sizes supported 143 automatic fax reduction 53 B backup fax 51 baud rate 63 black and white pages copy 42 fax 44 black dots or streaks, troubleshoot copies 92 scan 97 blank pages, troubleshoot copy 91 print 85 scan 97 blocked fax numbers set up modem shared with fax (parallel phone systems) 183... troubleshoot 91 copy settings copy 43 correct port test, fax 100 customer support electronic 79 cut-off pages, troubleshoot 86 D dark images, troubleshoot copies 92 scans 97 default settings copy 43 diagnostic page 89, 128 dial tone test, failure 102 dial type, setting 62 dial-up 54 broadcast faxing ...
...sizes supported 143 automatic fax reduction 53 B backup fax 51 baud rate 63 black and white pages copy 42 fax 44 black dots or streaks, troubleshoot copies 92 scan 97 blank pages, troubleshoot copy 91 print 85 scan 97 blocked fax numbers set up modem shared with fax (parallel phone systems) 183... troubleshoot 91 copy settings copy 43 correct port test, fax 100 customer support electronic 79 cut-off pages, troubleshoot 86 D dark images, troubleshoot copies 92 scans 97 default settings copy 43 diagnostic page 89, 128 dial tone test, failure 102 dial type, setting 62 dial-up 54 broadcast faxing ...
User Guide
Page 224
... 182 voice mail and computer modem (parallel phone systems) 195 size scans, troubleshoot 97 troubleshoot copy 91 skew, troubleshoot copy 92 print 90 scan 96 software OCR 39 warranty 139 Webscan 38 sound pressure 148 specifications acoustic emissions 148 electrical 148 media 143 network protocols 142... 143 media types and weights supported 144 paper guides illustration 11 troubleshoot feeding 90 troubleshoot answering machines 110 blank pages printed 85 copy 91 copy quality 92 cut-off pages, incorrect text or graphics placement 86 embedded web server 119 fax 98 fax dial tone test failed 102...
... 182 voice mail and computer modem (parallel phone systems) 195 size scans, troubleshoot 97 troubleshoot copy 91 skew, troubleshoot copy 92 print 90 scan 96 software OCR 39 warranty 139 Webscan 38 sound pressure 148 specifications acoustic emissions 148 electrical 148 media 143 network protocols 142... 143 media types and weights supported 144 paper guides illustration 11 troubleshoot feeding 90 troubleshoot answering machines 110 blank pages printed 85 copy 91 copy quality 92 cut-off pages, incorrect text or graphics placement 86 embedded web server 119 fax 98 fax dial tone test failed 102...