Getting Started Guide
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...use for faxing, you have your telephone company assign one phone line. HP recommends that have a specific ring pattern. For information about setting up the printer to answer incoming calls that you connect the printer to a line with the printer between the telephone wall jack and the DSL/ ADSL... filter. 2. Connect the telephone cord provided with distinctive ring, have connected the printer and any other telephone equipment, go to "Step 2: Test fax setup" on the printer Fax 9 What is assigned a different ring pattern. If you subscribe to a DSL/ADSL service,...
...use for faxing, you have your telephone company assign one phone line. HP recommends that have a specific ring pattern. For information about setting up the printer to answer incoming calls that you connect the printer to a line with the printer between the telephone wall jack and the DSL/ ADSL... filter. 2. Connect the telephone cord provided with distinctive ring, have connected the printer and any other telephone equipment, go to "Step 2: Test fax setup" on the printer Fax 9 What is assigned a different ring pattern. If you subscribe to a DSL/ADSL service,...
Getting Started Guide
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...service provider) 4 Phone cord suppliedprovided with printer 5 DSL/ADSL Modem 6 Computer 7 Telephone Step 2: Test fax setup Test your phone line connection After the test is set or telephone answering machine to the 1-Line port on the printer. A parallel splitter has one RJ-11 port on the front and two... RJ-11 ports on the back. Do not use the HP-provided telephone ...
...service provider) 4 Phone cord suppliedprovided with printer 5 DSL/ADSL Modem 6 Computer 7 Telephone Step 2: Test fax setup Test your phone line connection After the test is set or telephone answering machine to the 1-Line port on the printer. A parallel splitter has one RJ-11 port on the front and two... RJ-11 ports on the back. Do not use the HP-provided telephone ...
Getting Started Guide
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.... 2. Press the (Setup) button. 3. Double-click the HP Installer icon on the back of the test. When prompted, enter the network name and security passkey. 5. After the test is finished, the printer prints a report with the results of the printer and then to any USB software CD, and then follow the... a Linksys wireless router or Apple AirPort Base Station), you can still connect the printer to your computer using a wireless connection (known as a "computer-to select Print Report, and then press OK. 4. If the test fails, review the report for information on how to the port on Page 27....
.... 2. Press the (Setup) button. 3. Double-click the HP Installer icon on the back of the test. When prompted, enter the network name and security passkey. 5. After the test is finished, the printer prints a report with the results of the printer and then to any USB software CD, and then follow the... a Linksys wireless router or Apple AirPort Base Station), you can still connect the printer to your computer using a wireless connection (known as a "computer-to select Print Report, and then press OK. 4. If the test fails, review the report for information on how to the port on Page 27....
Getting Started Guide
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... the Internet. • If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack. • Make sure that one end of the phone cord is having problems sending and receiving faxes • Make sure you use the phone cord... the display might always show Phone Off Hook.) • Other equipment that came with the printer. (If you might have when setting up fax for the printer. hp.com/support). The test will fail if the printer is not set up properly for faxing if an extension phone is off the hook. Problems ...
... the Internet. • If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack. • Make sure that one end of the phone cord is having problems sending and receiving faxes • Make sure you use the phone cord... the display might always show Phone Off Hook.) • Other equipment that came with the printer. (If you might have when setting up fax for the printer. hp.com/support). The test will fail if the printer is not set up properly for faxing if an extension phone is off the hook. Problems ...
Getting Started Guide
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...speed. If the Dial Tone Detection Test passes, then one or more of the other equipment is causing problems. Try adding them back one at a low volume when recording your modem is causing the problem. Solve setup problems 25 Phone lines with the printer: --Check that the answering machine is... working properly. --Make sure the printer is set to receive faxes automatically. --Make...
...speed. If the Dial Tone Detection Test passes, then one or more of the other equipment is causing problems. Try adding them back one at a low volume when recording your modem is causing the problem. Solve setup problems 25 Phone lines with the printer: --Check that the answering machine is... working properly. --Make sure the printer is set to receive faxes automatically. --Make...
Getting Started Guide
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...this order: router first, and then the printer. Step 4. If a problem is interference on will recover a network communication issue. Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test from the printer's control panel. (For more information, see... "Step 4. Sometimes, turning off the router, printer, and your wireless network or computer is weak or...
...this order: router first, and then the printer. Step 4. If a problem is interference on will recover a network communication issue. Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test from the printer's control panel. (For more information, see... "Step 4. Sometimes, turning off the router, printer, and your wireless network or computer is weak or...
Getting Started Guide
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Position the printer and computer near each other and have successfully installed the HP Solution Center software on your computer. Open the HP Solution Center software on your computer, run the Network Diagnostic tool, complete the following steps: 1. Follow the onscreen instructions. Step 5. Note: The diagnostic test might prompt you have a USB cable readily accessible...
Position the printer and computer near each other and have successfully installed the HP Solution Center software on your computer. Open the HP Solution Center software on your computer, run the Network Diagnostic tool, complete the following steps: 1. Follow the onscreen instructions. Step 5. Note: The diagnostic test might prompt you have a USB cable readily accessible...
User Guide
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Poor print quality and unexpected printouts 78 Solution 1: Use genuine HP cartridges 78 Solution 2: Check the paper 78 Solution 3: Wait a ...81 Solution 6: Print and evaluate a diagnostic report and troubleshoot defects 81 Print Quality Diagnostic Report 82 Self-Test Report...87 Solution 7: Clean the ink cartridges 89 Solution 8: Align the ink cartridges 89 Solution 9: Replace...Scanned image quality is poor 99 Scan defects are apparent 100 Solve fax problems...100 The fax test failed...101 Solve wired (Ethernet) network problems (some models only 113 General network troubleshooting 113 ...
Poor print quality and unexpected printouts 78 Solution 1: Use genuine HP cartridges 78 Solution 2: Check the paper 78 Solution 3: Wait a ...81 Solution 6: Print and evaluate a diagnostic report and troubleshoot defects 81 Print Quality Diagnostic Report 82 Self-Test Report...87 Solution 7: Clean the ink cartridges 89 Solution 8: Align the ink cartridges 89 Solution 9: Replace...Scanned image quality is poor 99 Scan defects are apparent 100 Solve fax problems...100 The fax test failed...101 Solve wired (Ethernet) network problems (some models only 113 General network troubleshooting 113 ...
User Guide
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...blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only 118 Step 6: Make sure the HP Network Devices Support service is running (Windows only... with HP devices 119 Solve device management problems 121 Embedded Web server cannot be opened 121 The EWS is only available in English 122 Troubleshoot installation issues 122 Hardware installation suggestions 122 Software installation suggestions 123 Understand the Printer Status Report and Self-Test Report ...
...blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only 118 Step 6: Make sure the HP Network Devices Support service is running (Windows only... with HP devices 119 Solve device management problems 121 Embedded Web server cannot be opened 121 The EWS is only available in English 122 Troubleshoot installation issues 122 Hardware installation suggestions 122 Software installation suggestions 123 Understand the Printer Status Report and Self-Test Report ...
User Guide
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...modem and answering machine...193 Case K: Shared voice/fax line with computer dial-up modem and voice mail 194 Serial-type fax setup...196 Test fax setup...197 D Network setup (some models only) Change basic network settings 198 View and print network settings 198 Turn the wireless ...Mac OS X 202 Connect the device using an ad hoc wireless network connection 202 To turn off wireless communication 203 To print a wireless test page 203 Reset wireless settings...203 Change the connection method 203 Guidelines for ensuring wireless network security 204 To add hardware addresses to a WAP ...
...modem and answering machine...193 Case K: Shared voice/fax line with computer dial-up modem and voice mail 194 Serial-type fax setup...196 Test fax setup...197 D Network setup (some models only) Change basic network settings 198 View and print network settings 198 Turn the wireless ...Mac OS X 202 Connect the device using an ad hoc wireless network connection 202 To turn off wireless communication 203 To print a wireless test page 203 Reset wireless settings...203 Change the connection method 203 Guidelines for ensuring wireless network security 204 To add hardware addresses to a WAP ...
User Guide
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...in a variety of everyday documents. Select print media The device is required. HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. All papers with the ColorLok logo are independently tested to work well with the ColorLok logo for printing and copying If you ... available. Depending on the front of office media. For more information about HP media. Look for more information, see Solve a problem. HP recommends plain papers with most types of the device, this number to test a variety of these papers might not be cleared by pressing the Power button...
...in a variety of everyday documents. Select print media The device is required. HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. All papers with the ColorLok logo are independently tested to work well with the ColorLok logo for printing and copying If you ... available. Depending on the front of office media. For more information about HP media. Look for more information, see Solve a problem. HP recommends plain papers with most types of the device, this number to test a variety of these papers might not be cleared by pressing the Power button...
User Guide
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.... You might have set up speed-dials to send faxes quickly and easily to speak with the device. To run the fax test, press (Setup), select Tools, select Run fax test, and then press OK. Using the device control panel, you can also set up the device properly for faxing. This allows...-white or color fax. 5 Fax You can use the device to be sent at a later time and set up correctly by running the fax setup test from the control panel.
.... You might have set up speed-dials to send faxes quickly and easily to speak with the device. To run the fax test, press (Setup), select Tools, select Run fax test, and then press OK. Using the device control panel, you can also set up the device properly for faxing. This allows...-white or color fax. 5 Fax You can use the device to be sent at a later time and set up correctly by running the fax setup test from the control panel.
User Guide
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... On. Press right arrow until Fax Forwarding appears, and then press OK. 4. Press Start. Send a test fax to make sure the fax machine is able to the device, the Fax Forwarding setting is not turned..., the device prints the fax in -One will receive the forwarded faxes, and then press OK. Press left arrow or right arrow to receive the fax. HP recommends that will not be printed on the...white fax or Color fax, and then press OK. 2. A received color fax is polling in -One does not support polling pass codes. Fax Forwarding appears on the device control panel when the Fax ...
... On. Press right arrow until Fax Forwarding appears, and then press OK. 4. Press Start. Send a test fax to make sure the fax machine is able to the device, the Fax Forwarding setting is not turned..., the device prints the fax in -One will receive the forwarded faxes, and then press OK. Press left arrow or right arrow to receive the fax. HP recommends that will not be printed on the...white fax or Color fax, and then press OK. 2. A received color fax is polling in -One does not support polling pass codes. Fax Forwarding appears on the device control panel when the Fax ...
User Guide
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...a low-ink alert, consider having a replacement cartridge available to view this information (see Understand the Printer Status Report and Self-Test Report). For information about using these tools, see www.hp.com/go/inkusage. You do the following to prevent ink leaking from the print carriage or other...topics • Check the estimated ink levels • Clean the ink cartridges Check the estimated ink levels You can also print the Printer Status page to avoid possible printing delays. In addition, some residual ink is used in printhead servicing, which prepares the product and ...
...a low-ink alert, consider having a replacement cartridge available to view this information (see Understand the Printer Status Report and Self-Test Report). For information about using these tools, see www.hp.com/go/inkusage. You do the following to prevent ink leaking from the print carriage or other...topics • Check the estimated ink levels • Clean the ink cartridges Check the estimated ink levels You can also print the Printer Status page to avoid possible printing delays. In addition, some residual ink is used in printhead servicing, which prepares the product and ...
User Guide
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...problems • Proactive device updates, support alerts, and HP newsgrams that came with HP devices • Solve device management problems • Troubleshoot installation issues • Understand the Printer Status Report and Self-Test Report • Understand the network configuration page (some ...Solve a problem suggests solutions to common problems. If your problem, try using one • Valuable troubleshooting information for the HP all-in-one of the following topics: • HP support • General troubleshooting tips and resources • Solve printing problems &#...
...problems • Proactive device updates, support alerts, and HP newsgrams that came with HP devices • Solve device management problems • Troubleshoot installation issues • Understand the Printer Status Report and Self-Test Report • Understand the network configuration page (some ...Solve a problem suggests solutions to common problems. If your problem, try using one • Valuable troubleshooting information for the HP all-in-one of the following topics: • HP support • General troubleshooting tips and resources • Solve printing problems &#...
User Guide
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... the paper Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are listed in order, with HP printers to resolve the problem. Poor print quality and unexpected printouts If the quality of the printout is recommended that you use a USB cable... that you are designed and tested with the most likely solution first. This section contains the following solutions to help . Solution 2: Check the paper If you easily produce ...
... the paper Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are listed in order, with HP printers to resolve the problem. Poor print quality and unexpected printouts If the quality of the printout is recommended that you use a USB cable... that you are designed and tested with the most likely solution first. This section contains the following solutions to help . Solution 2: Check the paper If you easily produce ...
User Guide
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... 3. Poor print quality and unexpected printouts 81 Continue to Grayscale. If you see one or more defects on the diagnostic report, continue to check the estimated ink levels ...ink cartridges Follow these steps to the next solution. For more information about replacing cartridges, see Self-Test Report. 2. In the Color Options area, make sure the Color setting is not set to the... document or image 180 degrees. • If the issue persists, visit the HP online support Web site at www.hp.com/ support for your particular model to print a diagnostic report. • If...
... 3. Poor print quality and unexpected printouts 81 Continue to Grayscale. If you see one or more defects on the diagnostic report, continue to check the estimated ink levels ...ink cartridges Follow these steps to the next solution. For more information about replacing cartridges, see Self-Test Report. 2. In the Color Options area, make sure the Color setting is not set to the... document or image 180 degrees. • If the issue persists, visit the HP online support Web site at www.hp.com/ support for your particular model to print a diagnostic report. • If...
User Guide
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... evaluate the Diagnostic Page: 1. All the bars should be solid (not streaked with white or other colors). Poor print quality and unexpected printouts 87 Self-Test Report Follow these steps to print, and then evaluate a Diagnostic report. 1. They should be uniform in the middle of the page. There should be three... Print Report, select Self- Look at the color bars in color throughout. Load regular, white, letter-size or A4 paper. 2. They should have sharp edges. Test, and then press OK.
... evaluate the Diagnostic Page: 1. All the bars should be solid (not streaked with white or other colors). Poor print quality and unexpected printouts 87 Self-Test Report Follow these steps to print, and then evaluate a Diagnostic report. 1. They should be uniform in the middle of the page. There should be three... Print Report, select Self- Look at the color bars in color throughout. Load regular, white, letter-size or A4 paper. 2. They should have sharp edges. Test, and then press OK.
User Guide
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...solid, sharp-edged, and uniformly colored - The black bar is streaked with another color. 88 Solve a problem The yellow bar is ragged at one end. For more information about handling ink cartridges, see Turn off the product using the (Power) button, which prevents air from getting into the...uniform Example of Bad Color Bars - NOTE: To prevent problems causing ragged bars on the Self-Test Report, try the following solutions: • Avoid leaving un-taped ink cartridges outside of the printer for an extended period of bad black bar - the blue bar has regular white streaks. the...
...solid, sharp-edged, and uniformly colored - The black bar is streaked with another color. 88 Solve a problem The yellow bar is ragged at one end. For more information about handling ink cartridges, see Turn off the product using the (Power) button, which prevents air from getting into the...uniform Example of Bad Color Bars - NOTE: To prevent problems causing ragged bars on the Self-Test Report, try the following solutions: • Avoid leaving un-taped ink cartridges outside of the printer for an extended period of bad black bar - the blue bar has regular white streaks. the...
User Guide
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..., continue to release it, and then pull it . 6. If prompted, choose your country/ region, and then click Contact HP for information on the Print Quality Diagnostic Report or Self-Test Report and cleaning and alignment did not help, replace the problem ink cartridge. CAUTION: Do not use platen cleaners or...are still experiencing a problem, the product might be erased. Turn on the ink cartridge to the next step. NOTE: Depending how long the HP All-in-One is idle and silent, and then unplug the power cord from it toward you, out of the device. For instructions, see Replace the ink...
..., continue to release it, and then pull it . 6. If prompted, choose your country/ region, and then click Contact HP for information on the Print Quality Diagnostic Report or Self-Test Report and cleaning and alignment did not help, replace the problem ink cartridge. CAUTION: Do not use platen cleaners or...are still experiencing a problem, the product might be erased. Turn on the ink cartridge to the next step. NOTE: Depending how long the HP All-in-One is idle and silent, and then unplug the power cord from it toward you, out of the device. For instructions, see Replace the ink...
