HP Printers - Supported Citrix Presentation Server environments
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... for HP products and services are set forth in the United States and other jurisdictions. 4AA0-8465ENW, Revision 17, November 2008 in the express warranty statements accompanying such products and services. The only warranties for technical or editorial errors or ... Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to the test matrix. registered trademarks of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One devices will be...
... for HP products and services are set forth in the United States and other jurisdictions. 4AA0-8465ENW, Revision 17, November 2008 in the express warranty statements accompanying such products and services. The only warranties for technical or editorial errors or ... Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to the test matrix. registered trademarks of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One devices will be...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... To clean the scanner glass and white platen (HP LaserJet 3050 all-in-one 287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one 288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one 289 To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one 290 Cleaning the...
... To clean the scanner glass and white platen (HP LaserJet 3050 all-in-one 287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one 288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one 289 To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one 290 Cleaning the...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... or does not answer, the all-in the group is loaded into the ADF input tray, Send from the flatbed scanner, press 1 to select YES, and then press . If a number in -one -touch key, press that you press , Load page:X Press appears on the control-panel display. 6. Press . 4. The all -in the... sends the fax to each page of recipients that you are finished, press 2 to select NO. Press the one updates the fax activity log with the error and proceeds to the next number in -one -touch key for each number specified. If the pages that has not been assigned a group-dial entry: 1. ...
... or does not answer, the all-in the group is loaded into the ADF input tray, Send from the flatbed scanner, press 1 to select YES, and then press . If a number in -one -touch key, press that you press , Load page:X Press appears on the control-panel display. 6. Press . 4. The all -in the... sends the fax to each page of recipients that you are finished, press 2 to select NO. Press the one updates the fax activity log with the error and proceeds to the next number in -one -touch key for each number specified. If the pages that has not been assigned a group-dial entry: 1. ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...are finished, press 2 to the next number in -one updates the fax activity log by using the control panel. For instructions, see Printing the fax activity log. 72 Chapter 6 Fax ENWW To send the fax from glass? 1=Yes 2=No appears on the flatbed scanner and then press ). -or- If you have ...or Windows Me, but you want to send are in -one ADF sensor detects that you can print the fax activity log by adding the error, and then it proceeds to select NO. After you have already placed the document on the flatbed scanner, press (or place the document on the control-panel...
...are finished, press 2 to the next number in -one updates the fax activity log by using the control panel. For instructions, see Printing the fax activity log. 72 Chapter 6 Fax ENWW To send the fax from glass? 1=Yes 2=No appears on the flatbed scanner and then press ). -or- If you have ...or Windows Me, but you want to send are in -one ADF sensor detects that you can print the fax activity log by adding the error, and then it proceeds to select NO. After you have already placed the document on the flatbed scanner, press (or place the document on the control-panel...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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Otherwise, the recipient might get the fax twice: once from the manual redial attempt and once from the flatbed scanner, press 1 to select YES, and then press . Press Start Fax. If you have more pages to scan, press 1 to select YES, and then repeat step 5 ... you are finished, press 2 to resend the same document that no document is busy or does not answer, the all -in -one updates the fax activity log by adding the error. 74 Chapter 6 Fax ENWW Load the document into the ADF input tray, Send from glass? 1=Yes 2=No appears on the control...
Otherwise, the recipient might get the fax twice: once from the manual redial attempt and once from the flatbed scanner, press 1 to select YES, and then press . Press Start Fax. If you have more pages to scan, press 1 to select YES, and then repeat step 5 ... you are finished, press 2 to resend the same document that no document is busy or does not answer, the all -in -one updates the fax activity log by adding the error. 74 Chapter 6 Fax ENWW Load the document into the ADF input tray, Send from glass? 1=Yes 2=No appears on the control...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...feeder (ADF) on . 3. If the error persists, contact HP Customer Care. Step number 1 2 3 Verification step Possible problems Solutions Is the power on the HP LaserJet 3390/3392 all-in -one. Verify that the scanner bulb is installed correctly. (See HP ToolboxFX.) Follow the instructions on for a ... the Getting Started Guide. 2. Verify that the power switch is connected correctly to the scanner. Do information pages print? An error message appears on the HP LaserJet 3390/3392 all-in-one are in . 2. For more information, see that the fuser shipping locks have been ...
...feeder (ADF) on . 3. If the error persists, contact HP Customer Care. Step number 1 2 3 Verification step Possible problems Solutions Is the power on the HP LaserJet 3390/3392 all-in -one. Verify that the scanner bulb is installed correctly. (See HP ToolboxFX.) Follow the instructions on for a ... the Getting Started Guide. 2. Verify that the power switch is connected correctly to the scanner. Do information pages print? An error message appears on the HP LaserJet 3390/3392 all-in-one are in . 2. For more information, see that the fuser shipping locks have been ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...scanner glass (HP LaserJet 3052/3055/3390/3392 all -in -one . If the ADF is damaged, replace the ADF. Make sure that came in the all -in -one ). 2. See Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all -in -one . Poor copy quality from the ADF. See Print quality problems. If the error persists, contact HP...the ADF. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all -in -one ) . 3. meets ADF specifications. Clean the ADF pick roller and ADF separation pad on the HP LaserJet 3052/3055/3390/3392 all -in -one . If the problem persists, ...
...scanner glass (HP LaserJet 3052/3055/3390/3392 all -in -one . If the ADF is damaged, replace the ADF. Make sure that came in the all -in -one ). 2. See Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all -in -one . Poor copy quality from the ADF. See Print quality problems. If the error persists, contact HP...the ADF. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all -in -one ) . 3. meets ADF specifications. Clean the ADF pick roller and ADF separation pad on the HP LaserJet 3052/3055/3390/3392 all -in -one . If the problem persists, ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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Make sure that you typed is programmed for a group. See HP Customer Care or the support flyer that came in the all -in-one. Invalid driver Press You are using the incorrect printer driver. Select the printer driver that is appropriate for a dial tone on flatbed only The copy..., contact HP Customer Care. Fax Send error An error occurred while trying to Standard instead of the default of Fine. Try resending the fax. Make sure that the phone is working by disconnecting the all-in-one, plugging in a telephone to copies made from the flatbed scanner. Adding a ...
Make sure that you typed is programmed for a group. See HP Customer Care or the support flyer that came in the all -in-one. Invalid driver Press You are using the incorrect printer driver. Select the printer driver that is appropriate for a dial tone on flatbed only The copy..., contact HP Customer Care. Fax Send error An error occurred while trying to Standard instead of the default of Fine. Try resending the fax. Make sure that the phone is working by disconnecting the all-in-one, plugging in a telephone to copies made from the flatbed scanner. Adding a ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...has finished, or cancel the scan from both the allin-one to a computer. See Clearing jams. Scanner reserved for the media size that a fax machine was inserted far enough into the input tray. Scanning error Cannot connect The all -in -one has failed to retry receiving the fax. Check that ... loose or damaged. In tray 2 (HP LaserJet 3390/3392 all -in the correct position for PC scan A computer is in -one box. See HP Customer Care or the support flyer that came in the all -in-one ), verify that came in the all -in -one could not print the current page because ...
...has finished, or cancel the scan from both the allin-one to a computer. See Clearing jams. Scanner reserved for the media size that a fax machine was inserted far enough into the input tray. Scanning error Cannot connect The all -in -one has failed to retry receiving the fax. Check that ... loose or damaged. In tray 2 (HP LaserJet 3390/3392 all -in the correct position for PC scan A computer is in -one box. See HP Customer Care or the support flyer that came in the all -in-one ), verify that came in the all -in -one could not print the current page because ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... that came in the all -in -one box. Plug the all -in -one might fix the problem. Critical error message-tables Table 13-2 Critical error messages Control panel message 49 Error 50.x Fuser Error 51 Laser Error 52 Scanner Error Description The all -in -one to initialize. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer...
... that came in the all -in -one box. Plug the all -in -one might fix the problem. Critical error message-tables Table 13-2 Critical error messages Control panel message 49 Error 50.x Fuser Error 51 Laser Error 52 Scanner Error Description The all -in -one to initialize. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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.... Faxing of faxing. If no jam exists and less than one is receiving faxes but is not sending them. If a jam exists, see the information about changing the redial-oncommunication-error option under Changing the redial settings). A poor telephone connection might... be malfunctioning. See Reprinting a fax. Problems sending faxes Problem The document stops feeding in -one minute has elapsed, wait a moment before pressing Cancel. Use the flatbed scanner. Try to...
.... Faxing of faxing. If no jam exists and less than one is receiving faxes but is not sending them. If a jam exists, see the information about changing the redial-oncommunication-error option under Changing the redial settings). A poor telephone connection might... be malfunctioning. See Reprinting a fax. Problems sending faxes Problem The document stops feeding in -one minute has elapsed, wait a moment before pressing Cancel. Use the flatbed scanner. Try to...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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..., such as a delayed fax, and then verify that the telephone line is working . You receive a Low Memory error. To stop the redials while the all -in -one automatically redials a fax number if the redial options are correctly loaded into the input trays A fax might be sending a fax from the ...of gray shading at the receiving fax machine. Print the fax activity log (see Changing the default light/dark (contrast) setting. Try one from the flatbed scanner with the glass-fax size set to receive faxes. You might be in memory because it is in the fax log. Faxes that ...
..., such as a delayed fax, and then verify that the telephone line is working . You receive a Low Memory error. To stop the redials while the all -in -one automatically redials a fax number if the redial options are correctly loaded into the input trays A fax might be sending a fax from the ...of gray shading at the receiving fax machine. Print the fax activity log (see Changing the default light/dark (contrast) setting. Try one from the flatbed scanner with the glass-fax size set to receive faxes. You might be in memory because it is in the fax log. Faxes that ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... flatbed scanner 38 output bins jams, clearing 258, 315 locating on HP LaserJet 3050 7 locating on 61, 203 specifications 33 tray selection 42 tray settings, changing defaults 44 troubleshooting 338 troubleshooting paper 28 types to avoid 27 wrinkled 337 memory Configuration page 269 deleting faxes 90 error messages 327 HP LaserJet 3050, base 2 HP LaserJet 3052/3055, base 3 HP LaserJet 3390...
... flatbed scanner 38 output bins jams, clearing 258, 315 locating on HP LaserJet 3050 7 locating on 61, 203 specifications 33 tray selection 42 tray settings, changing defaults 44 troubleshooting 338 troubleshooting paper 28 types to avoid 27 wrinkled 337 memory Configuration page 269 deleting faxes 90 error messages 327 HP LaserJet 3050, base 2 HP LaserJet 3052/3055, base 3 HP LaserJet 3390...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140...compliant software 147 WIA-compliant software 147 scatter, troubleshooting 337 security-lock slot, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 sending faxes activity log, printing 95, 209, 361 ad hoc groups ... error messages 330 hardware 375 HP ToolboxFX settings 280 part numbers 366 service agreements 374 settings Configuration page 158, 268, 359 factory-set defaults, restoring 241, 363 HP ...
... all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140...compliant software 147 WIA-compliant software 147 scatter, troubleshooting 337 security-lock slot, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 sending faxes activity log, printing 95, 209, 361 ad hoc groups ... error messages 330 hardware 375 HP ToolboxFX settings 280 part numbers 366 service agreements 374 settings Configuration page 158, 268, 359 factory-set defaults, restoring 241, 363 HP ...
Service Manual
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...(HP LaserJet 3050/3055 all-in-one 259 T.30 protocol trace (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one only) 260 To print a T.30 protocol trace report 260 Fax error-correction mode (ECM) (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one ...printer engine assembly 285 Diagrams ...288 Component locations, HP LaserJet 3050/3052/3055 all-in-one printer (product base) ...288 Main wiring ...291 Formatter PCA and LIU connectors 295 HP LaserJet 3050 all-in-one scanner assembly 298 ADF components, HP LaserJet 3050 all-in-one 300 Guide assembly, HP LaserJet 3050 all-in-one...
...(HP LaserJet 3050/3055 all-in-one 259 T.30 protocol trace (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one only) 260 To print a T.30 protocol trace report 260 Fax error-correction mode (ECM) (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one ...printer engine assembly 285 Diagrams ...288 Component locations, HP LaserJet 3050/3052/3055 all-in-one printer (product base) ...288 Main wiring ...291 Formatter PCA and LIU connectors 295 HP LaserJet 3050 all-in-one scanner assembly 298 ADF components, HP LaserJet 3050 all-in-one 300 Guide assembly, HP LaserJet 3050 all-in-one...
Service Manual
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...-one 297 Table 7-9 Scanner assembly, HP LaserJet 3050 all-in-one 299 Table 7-10 ADF components, HP LaserJet 3050 all-in-one 301 Table 7-11 Guide assembly, HP LaserJet 3050 all-in-one 305 Table 7-12 Scanner assembly, HP LaserJet 3052/3055 all-in-one 307 Table 7-13 Major assemblies, HP LaserJet 3052/3055 all-in-one 309 Table 7-14 Scanner components, HP LaserJet 3052/3055 all-in-one 311 Table 7-15 Printer (product base), HP LaserJet 3050/3052...
...-one 297 Table 7-9 Scanner assembly, HP LaserJet 3050 all-in-one 299 Table 7-10 ADF components, HP LaserJet 3050 all-in-one 301 Table 7-11 Guide assembly, HP LaserJet 3050 all-in-one 305 Table 7-12 Scanner assembly, HP LaserJet 3052/3055 all-in-one 307 Table 7-13 Major assemblies, HP LaserJet 3052/3055 all-in-one 309 Table 7-14 Scanner components, HP LaserJet 3052/3055 all-in-one 311 Table 7-15 Printer (product base), HP LaserJet 3050/3052...
Service Manual
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... the all-inone to initialize. 6. If the error persists, replace the laser scanner assembly. If a surge protector is being used , remove it . HP LaserJet 3052/3055 all-in -one: See Scanner assembly on the power and wait for a 55.1 error?) 1. Table 6-2 Critical error messages (continued) Control panel message Description 52 Scanner Error The all-in -one directly into the wall socket. 3. If...
... the all-inone to initialize. 6. If the error persists, replace the laser scanner assembly. If a surge protector is being used , remove it . HP LaserJet 3052/3055 all-in -one: See Scanner assembly on the power and wait for a 55.1 error?) 1. Table 6-2 Critical error messages (continued) Control panel message Description 52 Scanner Error The all-in -one directly into the wall socket. 3. If...
Service Manual
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... right edge of the scan module. If the error persists, lift the flatbed to initialize. See Scanner assembly on page 148. 1. Power cycle the all -in-one only) The scanner assembly experienced a scanner-bulb error. If the error persists, replace the formatter. Scanner Error [#] Turn off then on (HP LaserJet 3052/3055 all -in-one scanning assembly. 3. Use the following procedure to move...
... right edge of the scan module. If the error persists, lift the flatbed to initialize. See Scanner assembly on page 148. 1. Power cycle the all -in-one only) The scanner assembly experienced a scanner-bulb error. If the error persists, replace the formatter. Scanner Error [#] Turn off then on (HP LaserJet 3052/3055 all -in-one scanning assembly. 3. Use the following procedure to move...
Service Manual
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.... Use this table to flash failed Page punt Beam-detect malfunction Firmware asserts Low-fuser-temperature error Slow-fuser error High-fuser-temperature error Scanner error Engine-communication timeout error Fan-motor error 79 service, firmware exception 79 service, firmware ASIC fault Access error Address error Illegal instruction Privilege violation Trace fault Unimplemented line-a opcode Unimplemented line-f opcode Format...
.... Use this table to flash failed Page punt Beam-detect malfunction Firmware asserts Low-fuser-temperature error Slow-fuser error High-fuser-temperature error Scanner error Engine-communication timeout error Fan-motor error 79 service, firmware exception 79 service, firmware ASIC fault Access error Address error Illegal instruction Privilege violation Trace fault Unimplemented line-a opcode Unimplemented line-f opcode Format...
Service Manual
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... roller does not move through the ADF by hand. The sheet can not be pushed through the ADF. The sheet begins to -scanner connector is installed correctly. the ADF is not functioning. the ADF is not functioning. The ADF pickup-roller assembly is damaged or ... is damaged. The ADF pickup rollers are dirty. ENWW ADF problems 239 Replace the ADF. The "Scanner error" message continually appears on the control-panel display. Make sure that meets HP recommendations. If the problem persists, replace the ADF. See the user guide for media specifications. ADF ...
... roller does not move through the ADF by hand. The sheet can not be pushed through the ADF. The sheet begins to -scanner connector is installed correctly. the ADF is not functioning. the ADF is not functioning. The ADF pickup-roller assembly is damaged or ... is damaged. The ADF pickup rollers are dirty. ENWW ADF problems 239 Replace the ADF. The "Scanner error" message continually appears on the control-panel display. Make sure that meets HP recommendations. If the problem persists, replace the ADF. See the user guide for media specifications. ADF ...