HP Printers - Supported Citrix Presentation Server environments
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... United States and other jurisdictions. 4AA0-8465ENW, Revision 17, November 2008 The only warranties for technical or editorial errors or omissions contained herein. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to change without notice. The information contained herein is planned to continue on the...
... United States and other jurisdictions. 4AA0-8465ENW, Revision 17, November 2008 The only warranties for technical or editorial errors or omissions contained herein. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to change without notice. The information contained herein is planned to continue on the...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... To clean the scanner glass and white platen (HP LaserJet 3050 all-in-one 287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one 288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one 289 To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one 290 Cleaning the...
... To clean the scanner glass and white platen (HP LaserJet 3050 all-in-one 287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one 288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one 289 To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one 290 Cleaning the...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... group. If the fax number that you press , Load page:X Press appears on the control-panel display. After you are in -one updates the fax activity log with the error and proceeds to each page of recipients that key. -or- If you are calling has been assigned a speed-dial entry, press... buttons to select YES, and then repeat step 5 for the group. If you have already placed the document on the flatbed scanner, press (or place the document on the flatbed scanner. 2. To send a fax to a group manually (ad hoc faxing) Use the following instructions to send a fax to send are ...
... group. If the fax number that you press , Load page:X Press appears on the control-panel display. After you are in -one updates the fax activity log with the error and proceeds to each page of recipients that key. -or- If you are calling has been assigned a speed-dial entry, press... buttons to select YES, and then repeat step 5 for the group. If you have already placed the document on the flatbed scanner, press (or place the document on the flatbed scanner. 2. To send a fax to a group manually (ad hoc faxing) Use the following instructions to send a fax to send are ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...-or- After scanning the page, Another page? 1=Yes 2=No appears on the flatbed scanner and then press ). The all redial attempts fail, the allin-one ADF sensor detects that you have already placed the document on the flatbed scanner, press (or place the document on the control-panel display. 8. NOTE The fax ... Press Start Fax. If a number in the group is not supported in the group. If you can print the fax activity log by adding the error, and then it proceeds to the next step. 5. If you want to send are finished dialing numbers, go to the next number in the software...
...-or- After scanning the page, Another page? 1=Yes 2=No appears on the flatbed scanner and then press ). The all redial attempts fail, the allin-one ADF sensor detects that you have already placed the document on the flatbed scanner, press (or place the document on the control-panel display. 8. NOTE The fax ... Press Start Fax. If a number in the group is not supported in the group. If you can print the fax activity log by adding the error, and then it proceeds to the next step. 5. If you want to send are finished dialing numbers, go to the next number in the software...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...? 1=Yes 2=No appears on the control-panel display. 5. If the number is loaded into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. If you are finished, press 2 to select YES, and then repeat step 5 for a fax, see Changing the redial settings. To redial manually 1. ...1=Yes 2=No appears on its redial setting. Press Start Fax. Redialing manually If you want to cancel all -in -one updates the fax activity log by adding the error. 74 Chapter 6 Fax ENWW The all -in -one ADF sensor detects that no document is busy or does not answer, the all -in...
...? 1=Yes 2=No appears on the control-panel display. 5. If the number is loaded into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. If you are finished, press 2 to select YES, and then repeat step 5 for a fax, see Changing the redial settings. To redial manually 1. ...1=Yes 2=No appears on its redial setting. Press Start Fax. Redialing manually If you want to cancel all -in -one updates the fax activity log by adding the error. 74 Chapter 6 Fax ENWW The all -in -one ADF sensor detects that no document is busy or does not answer, the all -in...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... that will help you correct the error. 304 Chapter 13 Troubleshooting ENWW If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that the power switch is done loading, Scanner bulb warming up might appear on the HP LaserJet 3390/3392 all -in-one control panel? Scanner bulb does not light. Verify that...
... that will help you correct the error. 304 Chapter 13 Troubleshooting ENWW If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that the power switch is done loading, Scanner bulb warming up might appear on the HP LaserJet 3390/3392 all -in-one control panel? Scanner bulb does not light. Verify that...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... copy from the flatbed. 1. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all -in -one . 2. See Table 3-6 Automatic document feeder (ADF) specifications, HP LaserJet 3050 all -in -one ). 2. See Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all -in -one box. If, after performing the maintenance, the problem...
... copy from the flatbed. 1. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all -in -one . 2. See Table 3-6 Automatic document feeder (ADF) specifications, HP LaserJet 3050 all -in -one ). 2. See Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all -in -one box. If, after performing the maintenance, the problem...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...Invalid driver Press You are using the incorrect printer driver. Table 13-1 Alert and warning messages (continued) Control panel message Description Recommended action Make sure that the phone is working by disconnecting the all-in-one, plugging in group The speed-dial code that...reduction/ enlargement setting. Fax Send error An error occurred while trying to resend the fax. Make sure that came with the all -in-one . Set the fax resolution to copies made from the flatbed scanner. See Changing resolution settings. See HP Customer Care or the support flyer ...
...Invalid driver Press You are using the incorrect printer driver. Table 13-1 Alert and warning messages (continued) Control panel message Description Recommended action Make sure that the phone is working by disconnecting the all-in-one, plugging in group The speed-dial code that...reduction/ enlargement setting. Fax Send error An error occurred while trying to resend the fax. Make sure that came with the all -in-one . Set the fax resolution to copies made from the flatbed scanner. See Changing resolution settings. See HP Customer Care or the support flyer ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 346
...in -one box. In tray 2 (HP LaserJet 3390/3392 all -in-one has detected a jam in the input tray and press to clear the message. Reload the media in one has failed to pick up a piece of media. Paper jam in (area) The all -in -one box. If the error persists, contact HP Customer ... Unplug the telephone cord from the wall, plug in -one and the wall and replug the cord. Allow the all -in -one cannot transmit scan information to create a scan. Page too complex to cont. See Clearing jams. Scanner reserved for the media size that you are dialing the correct...
...in -one box. In tray 2 (HP LaserJet 3390/3392 all -in-one has detected a jam in the input tray and press to clear the message. Reload the media in one has failed to pick up a piece of media. Paper jam in (area) The all -in -one box. If the error persists, contact HP Customer ... Unplug the telephone cord from the wall, plug in -one and the wall and replug the cord. Allow the all -in -one cannot transmit scan information to create a scan. Page too complex to cont. See Clearing jams. Scanner reserved for the media size that you are dialing the correct...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... or the support flyer that came in the all -in -one to turn on . If the error persists, contact HP Customer Care. Critical error message-tables Table 13-2 Critical error messages Control panel message 49 Error 50.x Fuser Error 51 Laser Error 52 Scanner Error Description The all -in -one directly into the wall socket. Turn off the power by using...
... or the support flyer that came in the all -in -one to turn on . If the error persists, contact HP Customer Care. Critical error message-tables Table 13-2 Critical error messages Control panel message 49 Error 50.x Fuser Error 51 Laser Error 52 Scanner Error Description The all -in -one directly into the wall socket. Turn off the power by using...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... Changing the detect-dial-tone setting. Try sending to verify that was sent was too light. The all -in-one cannot detect. Use the flatbed scanner. A poor telephone connection might be malfunctioning. Cause Solution The maximum length of a page that the all-in... -one of a longer page stops at 381 mm (15 inches). If a jam exists, see the information about changing the redial-oncommunication-error option under Changing the...
... Changing the detect-dial-tone setting. Try sending to verify that was sent was too light. The all -in-one cannot detect. Use the flatbed scanner. A poor telephone connection might be malfunctioning. Cause Solution The maximum length of a page that the all-in... -one of a longer page stops at 381 mm (15 inches). If a jam exists, see the information about changing the redial-oncommunication-error option under Changing the...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 362
...entry for a delayed send. Faxes you are using the lowest resolution setting (Standard). 344 Chapter 13 Troubleshooting ENWW You receive a Low Memory error. To cancel a pending fax job, see Printing the fax activity log) and check the Status column for outgoing faxes. ● Configure the...not arriving at the end of the following : ● Divide a large fax into the ADF input tray or flatbed scanner. You might be in -one from the flatbed scanner with the glass-fax size set incorrectly. Problem Cause Solution Your telephone line might be incorrectly loaded. Do...
...entry for a delayed send. Faxes you are using the lowest resolution setting (Standard). 344 Chapter 13 Troubleshooting ENWW You receive a Low Memory error. To cancel a pending fax job, see Printing the fax activity log) and check the Status column for outgoing faxes. ● Configure the...not arriving at the end of the following : ● Divide a large fax into the ADF input tray or flatbed scanner. You might be in -one from the flatbed scanner with the glass-fax size set incorrectly. Problem Cause Solution Your telephone line might be incorrectly loaded. Do...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 422
... supplies and accessories 366, 374 originals, loading ADF 38 flatbed scanner 38 output bins jams, clearing 258, 315 locating on HP LaserJet 3050 7 locating on /off switch, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 HP LaserJet 3390/3392 12 one-touch keys, fax deleting 83, 214 deleting all 85, 219...on HP LaserJet 3052/3055 11 locating on HP LaserJet 3390/3392 13 setting up 154 Network Settings tab, HP ToolboxFX 281 New Zealand telecom statements 389 noise specifications 380 non-HP print cartridges 285 number of , printing 97, 361 programming 81, 83 online help documentation 243 printer ...
... supplies and accessories 366, 374 originals, loading ADF 38 flatbed scanner 38 output bins jams, clearing 258, 315 locating on HP LaserJet 3050 7 locating on /off switch, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 HP LaserJet 3390/3392 12 one-touch keys, fax deleting 83, 214 deleting all 85, 219...on HP LaserJet 3052/3055 11 locating on HP LaserJet 3390/3392 13 setting up 154 Network Settings tab, HP ToolboxFX 281 New Zealand telecom statements 389 noise specifications 380 non-HP print cartridges 285 number of , printing 97, 361 programming 81, 83 online help documentation 243 printer ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 425
... all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140...compliant software 147 WIA-compliant software 147 scatter, troubleshooting 337 security-lock slot, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 sending faxes activity log, printing 95, 209, 361 ad hoc groups ... error messages 330 hardware 375 HP ToolboxFX settings 280 part numbers 366 service agreements 374 settings Configuration page 158, 268, 359 factory-set defaults, restoring 241, 363 HP ...
... all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140...compliant software 147 WIA-compliant software 147 scatter, troubleshooting 337 security-lock slot, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 sending faxes activity log, printing 95, 209, 361 ad hoc groups ... error messages 330 hardware 375 HP ToolboxFX settings 280 part numbers 366 service agreements 374 settings Configuration page 158, 268, 359 factory-set defaults, restoring 241, 363 HP ...
Service Manual
Page 11
...(HP LaserJet 3050/3055 all-in-one 259 T.30 protocol trace (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one only) 260 To print a T.30 protocol trace report 260 Fax error-correction mode (ECM) (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one ...printer engine assembly 285 Diagrams ...288 Component locations, HP LaserJet 3050/3052/3055 all-in-one printer (product base) ...288 Main wiring ...291 Formatter PCA and LIU connectors 295 HP LaserJet 3050 all-in-one scanner assembly 298 ADF components, HP LaserJet 3050 all-in-one 300 Guide assembly, HP LaserJet 3050 all-in-one...
...(HP LaserJet 3050/3055 all-in-one 259 T.30 protocol trace (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one only) 260 To print a T.30 protocol trace report 260 Fax error-correction mode (ECM) (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one ...printer engine assembly 285 Diagrams ...288 Component locations, HP LaserJet 3050/3052/3055 all-in-one printer (product base) ...288 Main wiring ...291 Formatter PCA and LIU connectors 295 HP LaserJet 3050 all-in-one scanner assembly 298 ADF components, HP LaserJet 3050 all-in-one 300 Guide assembly, HP LaserJet 3050 all-in-one...
Service Manual
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...-one 297 Table 7-9 Scanner assembly, HP LaserJet 3050 all-in-one 299 Table 7-10 ADF components, HP LaserJet 3050 all-in-one 301 Table 7-11 Guide assembly, HP LaserJet 3050 all-in-one 305 Table 7-12 Scanner assembly, HP LaserJet 3052/3055 all-in-one 307 Table 7-13 Major assemblies, HP LaserJet 3052/3055 all-in-one 309 Table 7-14 Scanner components, HP LaserJet 3052/3055 all-in-one 311 Table 7-15 Printer (product base), HP LaserJet 3050/3052...
...-one 297 Table 7-9 Scanner assembly, HP LaserJet 3050 all-in-one 299 Table 7-10 ADF components, HP LaserJet 3050 all-in-one 301 Table 7-11 Guide assembly, HP LaserJet 3050 all-in-one 305 Table 7-12 Scanner assembly, HP LaserJet 3052/3055 all-in-one 307 Table 7-13 Major assemblies, HP LaserJet 3052/3055 all-in-one 309 Table 7-14 Scanner components, HP LaserJet 3052/3055 all-in-one 311 Table 7-15 Printer (product base), HP LaserJet 3050/3052...
Service Manual
Page 226
... a 55.1 error?) 1. If a surge protector is being used , remove it . Table 6-2 Critical error messages (continued) Control panel message Description 52 Scanner Error The all-in-one : See Scanner assembly on page 148. 1. Recommended action all -in -one has experienced an internal hardware error. If a...the FFCs during the removal or reinstallation process. 55.1 Error 79 Error Turn off the power by using the power switch, and then wait at least 30 seconds. 2. If the error persists, replace the laser scanner assembly. HP LaserJet 3052/3055 all -inone to initialize. 4.
... a 55.1 error?) 1. If a surge protector is being used , remove it . Table 6-2 Critical error messages (continued) Control panel message Description 52 Scanner Error The all-in-one : See Scanner assembly on page 148. 1. Recommended action all -in -one has experienced an internal hardware error. If a...the FFCs during the removal or reinstallation process. 55.1 Error 79 Error Turn off the power by using the power switch, and then wait at least 30 seconds. 2. If the error persists, replace the laser scanner assembly. HP LaserJet 3052/3055 all -inone to initialize. 4.
Service Manual
Page 228
... the scan module. If the error persists, replace the scanning assembly. Table 6-2 Critical error messages (continued) Control panel message Description Scanner Bulb Failure (HP LaserJet 3052/3055 all -in-one scanning assembly. 3. Try another power source. See Formatter and line interface unit (LIU) on (HP LaserJet 3052/3055 all -in-one only) The scanner assembly experienced a scanner-bulb error. Scanner Error [#] Turn off the power by...
... the scan module. If the error persists, replace the scanning assembly. Table 6-2 Critical error messages (continued) Control panel message Description Scanner Bulb Failure (HP LaserJet 3052/3055 all -in-one scanning assembly. 3. Try another power source. See Formatter and line interface unit (LIU) on (HP LaserJet 3052/3055 all -in-one only) The scanner assembly experienced a scanner-bulb error. Scanner Error [#] Turn off the power by...
Service Manual
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.... Use this table to flash failed Page punt Beam-detect malfunction Firmware asserts Low-fuser-temperature error Slow-fuser error High-fuser-temperature error Scanner error Engine-communication timeout error Fan-motor error 79 service, firmware exception 79 service, firmware ASIC fault Access error Address error Illegal instruction Privilege violation Trace fault Unimplemented line-a opcode Unimplemented line-f opcode Format...
.... Use this table to flash failed Page punt Beam-detect malfunction Firmware asserts Low-fuser-temperature error Slow-fuser error High-fuser-temperature error Scanner error Engine-communication timeout error Fan-motor error 79 service, firmware exception 79 service, firmware ASIC fault Access error Address error Illegal instruction Privilege violation Trace fault Unimplemented line-a opcode Unimplemented line-f opcode Format...
Service Manual
Page 259
... the cleanout comb is not functioning. Cause Solution The ADF pickup-roller assembly is not connected correctly or Reseat the connector. The "Scanner error" message continually appears on the control-panel display. If the problem persists, replace the ADF pickup-roller assembly. Make sure that meets... HP recommendations. The sheet can be pushed through the ADF by hand. the ADF is installed correctly. ENWW ADF problems 239 ADF ...
... the cleanout comb is not functioning. Cause Solution The ADF pickup-roller assembly is not connected correctly or Reseat the connector. The "Scanner error" message continually appears on the control-panel display. If the problem persists, replace the ADF pickup-roller assembly. Make sure that meets... HP recommendations. The sheet can be pushed through the ADF by hand. the ADF is installed correctly. ENWW ADF problems 239 ADF ...