HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 15
... (HP LaserJet 3050 all-in-one 287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one 288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one 289 To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one 290 Cleaning the paper path...293 To clean the paper path from HP...
... (HP LaserJet 3050 all-in-one 287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one 288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one 289 To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one 290 Cleaning the paper path...293 To clean the paper path from HP...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 323
... Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all -in -one . If, after performing the maintenance, the problem persists, see Copy problems. ENWW Troubleshooting checklist 305 Poor print quality. See HP Customer Care or the support flyer that the media in -one paper path. meets ADF specifications. Poor...
... Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all -in -one . If, after performing the maintenance, the problem persists, see Copy problems. ENWW Troubleshooting checklist 305 Poor print quality. See HP Customer Care or the support flyer that the media in -one paper path. meets ADF specifications. Poor...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 346
...persists, contact HP Customer Care. In tray 2 (HP LaserJet 3390/3392 all-in-one), verify that you are using the all-in -one control panel, and then follow the control panel instructions. Allow the all-in -one answered the incoming call . Clear the jam from both the allin-one to retry ...the job. If the error persists, contact HP Customer Care. Plug the all-in -one phone cord into the input tray. No paper pickup to continue the job. Reload the media in -one to a computer. Scanning error Cannot connect The all-in -one cannot transmit scan information to create a scan...
...persists, contact HP Customer Care. In tray 2 (HP LaserJet 3390/3392 all-in-one), verify that you are using the all-in -one control panel, and then follow the control panel instructions. Allow the all-in -one answered the incoming call . Clear the jam from both the allin-one to retry ...the job. If the error persists, contact HP Customer Care. Plug the all-in -one phone cord into the input tray. No paper pickup to continue the job. Reload the media in -one to a computer. Scanning error Cannot connect The all-in -one cannot transmit scan information to create a scan...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... the media input tray. Try printing on the allin-one is not in -one box. See HP Customer Care or the support flyer that the sealing tape has been completely removed from a faulty paper lot. Adjust the paper-length adjustment control to print the job. ● Verify...the print cartridge. The document might be pulling media correctly. The paper-length adjustment control in tray 2 or optional tray 3 (HP LaserJet 3390/3392 all -in -one might be overloaded. More than the media size. The pickup roller might not be incorrectly adjusted. The media guides might contain ...
... the media input tray. Try printing on the allin-one is not in -one box. See HP Customer Care or the support flyer that the sealing tape has been completely removed from a faulty paper lot. Adjust the paper-length adjustment control to print the job. ● Verify...the print cartridge. The document might be pulling media correctly. The paper-length adjustment control in tray 2 or optional tray 3 (HP LaserJet 3390/3392 all -in -one might be overloaded. More than the media size. The pickup roller might not be incorrectly adjusted. The media guides might contain ...
Service Manual
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Main motor ...190 Fuser ...192 Paper-pickup assembly 194 6 Troubleshooting Troubleshooting process ...196 Troubleshooting checklist 196 Control-panel messages ...199 Alert and warning messages 199 Alert and warning message tables 199 ...224 Print image-quality solutions 224 Scan/copy image-quality problems 232 Scan/copy image-quality solutions 232 ADF problems ...239 Fax troubleshooting (HP LaserJet 3050/3055 all-in-one 240 General fax troubleshooting 240 Fax receive troubleshooting 242 Fax send troubleshooting 244 DSL problems ...245 PABX line problems 245 Control-panel-display...
Main motor ...190 Fuser ...192 Paper-pickup assembly 194 6 Troubleshooting Troubleshooting process ...196 Troubleshooting checklist 196 Control-panel messages ...199 Alert and warning messages 199 Alert and warning message tables 199 ...224 Print image-quality solutions 224 Scan/copy image-quality problems 232 Scan/copy image-quality solutions 232 ADF problems ...239 Fax troubleshooting (HP LaserJet 3050/3055 all-in-one 240 General fax troubleshooting 240 Fax receive troubleshooting 242 Fax send troubleshooting 244 DSL problems ...245 PABX line problems 245 Control-panel-display...
Service Manual
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... 5-141 Removing the fuser assembly (2 of 2 193 Figure 5-142 Removing the paper-pickup assembly 194 Figure 6-1 Print-cartridge high-voltage contacts 249 Figure 6-2 High-voltage ...HP LaserJet 3050 all-in-one 298 Figure 7-12 ADF components, HP LaserJet 3050 all-in-one 300 Figure 7-13 Guide assembly, HP LaserJet 3050 all-in-one 304 Figure 7-14 Scanner assembly, HP LaserJet 3052/3055 all-in-one 306 Figure 7-15 Major assemblies, HP LaserJet 3052/3055 all-in-one 308 Figure 7-16 Scanner components, HP LaserJet 3052/3055 all-in-one 310 Figure 7-17 Printer (product base), HP LaserJet 3050/3052...
... 5-141 Removing the fuser assembly (2 of 2 193 Figure 5-142 Removing the paper-pickup assembly 194 Figure 6-1 Print-cartridge high-voltage contacts 249 Figure 6-2 High-voltage ...HP LaserJet 3050 all-in-one 298 Figure 7-12 ADF components, HP LaserJet 3050 all-in-one 300 Figure 7-13 Guide assembly, HP LaserJet 3050 all-in-one 304 Figure 7-14 Scanner assembly, HP LaserJet 3052/3055 all-in-one 306 Figure 7-15 Major assemblies, HP LaserJet 3052/3055 all-in-one 308 Figure 7-16 Scanner components, HP LaserJet 3052/3055 all-in-one 310 Figure 7-17 Printer (product base), HP LaserJet 3050/3052...
Service Manual
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... five groups: ● Engine control ● Formatter ● Image formation ● Laser/scanner ● Pickup and feed The following figure is a block diagram of the printer (product base): To external device (host computer, etc.) Output tray LASER/SCANNER UNIT Scanning mirror FORMATTER Laser ...SYSTEM Cleaning unit Primary charging roller Developing unit Photo sensitive drum Transfer charging roller Priority input tray Pickup control unit Main input tray PAPER PICKUP/FEED SYSTEM Figure 4-3 Printer (product base) functional block diagram 74 Chapter 4 Theory of operation ENWW
... five groups: ● Engine control ● Formatter ● Image formation ● Laser/scanner ● Pickup and feed The following figure is a block diagram of the printer (product base): To external device (host computer, etc.) Output tray LASER/SCANNER UNIT Scanning mirror FORMATTER Laser ...SYSTEM Cleaning unit Primary charging roller Developing unit Photo sensitive drum Transfer charging roller Priority input tray Pickup control unit Main input tray PAPER PICKUP/FEED SYSTEM Figure 4-3 Printer (product base) functional block diagram 74 Chapter 4 Theory of operation ENWW
Service Manual
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Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. 1. Use a #8 torx screwdriver to lose the two torx screws. NOTE Be careful not to remove two torx screws (callout 1) and remove the ADF separationpad assembly. Open the ADF cover and lift up the ADF pickup-roller assembly. 2. ADF separation pad CAUTION Avoid touching the flatbed glass or the ADF separation pad. Reuse the screws when installing a new separation pad. 1 Figure 5-61 Removing the ADF separation pad ENWW HP LaserJet 3052/3055 all-in-one 141
Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. 1. Use a #8 torx screwdriver to lose the two torx screws. NOTE Be careful not to remove two torx screws (callout 1) and remove the ADF separationpad assembly. Open the ADF cover and lift up the ADF pickup-roller assembly. 2. ADF separation pad CAUTION Avoid touching the flatbed glass or the ADF separation pad. Reuse the screws when installing a new separation pad. 1 Figure 5-61 Removing the ADF separation pad ENWW HP LaserJet 3052/3055 all-in-one 141
Service Manual
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Carefully remove the plastic ADF scanner-glass frame. Figure 5-69 Removing the ADF scanner glass (1 of 3) 146 Chapter 5 Removal and replacement ENWW Figure 5-70 Removing the ADF scanner glass (2 of 3) 2. Use a #10 torx screwdriver to remove one torx screw. ADF scanner glass CAUTION Avoid touching the flatbed glass or the ADF separation pad. Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. 1.
Carefully remove the plastic ADF scanner-glass frame. Figure 5-69 Removing the ADF scanner glass (1 of 3) 146 Chapter 5 Removal and replacement ENWW Figure 5-70 Removing the ADF scanner glass (2 of 3) 2. Use a #10 torx screwdriver to remove one torx screw. ADF scanner glass CAUTION Avoid touching the flatbed glass or the ADF separation pad. Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. 1.
Service Manual
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CAUTION Avoid touching the flatbed glass or the ADF separation pad. Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. 1 2 Figure 5-71 Removing the ADF scanner glass (3 of the all -in -one 147 Slide the black glass-locking lever toward the back of 3) ENWW HP LaserJet 3052/3055 all -in -one to release the glass, and then carefully remove the glass. 3.
CAUTION Avoid touching the flatbed glass or the ADF separation pad. Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. 1 2 Figure 5-71 Removing the ADF scanner glass (3 of the all -in -one 147 Slide the black glass-locking lever toward the back of 3) ENWW HP LaserJet 3052/3055 all -in -one to release the glass, and then carefully remove the glass. 3.
Service Manual
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...side of 13) 148 Chapter 5 Removal and replacement ENWW Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. NOTE It is not necessary to handle when it is removed. Figure 5-73 Removing the scanner assembly (2 of the cover. Remove... the ADF input tray. Remove one screw (callout 1). 1 Figure 5-72 Removing the scanner assembly (1 of 13) 3. Scanner assembly CAUTION Avoid touching the flatbed glass or the ADF separation...
...side of 13) 148 Chapter 5 Removal and replacement ENWW Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. NOTE It is not necessary to handle when it is removed. Figure 5-73 Removing the scanner assembly (2 of the cover. Remove... the ADF input tray. Remove one screw (callout 1). 1 Figure 5-72 Removing the scanner assembly (1 of 13) 3. Scanner assembly CAUTION Avoid touching the flatbed glass or the ADF separation...
Service Manual
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... assemblies: ● Scanner assembly. For the HP LaserJet 3052/3055 all -in -one , see Scanner assembly on page 118. See Print-cartridge door on page 165. ● Fuser. For the HP LaserJet 3050 all -in -one , see Scanner assembly on page 148. ● Left cover. See Front cover on page 192. 2. Paper-pickup assembly 1. See Fuser on page 172...
... assemblies: ● Scanner assembly. For the HP LaserJet 3052/3055 all -in -one , see Scanner assembly on page 118. See Print-cartridge door on page 165. ● Fuser. For the HP LaserJet 3050 all -in -one , see Scanner assembly on page 148. ● Left cover. See Front cover on page 192. 2. Paper-pickup assembly 1. See Fuser on page 172...
Service Manual
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...or press Cancel. The all-in-one telephone cord into the input tray. Replace the cable if necessary, and try the scan again. Table 6-1 Alert and warning messages (continued) Control panel message Event log error message No fax detected None No paper pickup Press [ ] None Page too ...complex Press [ ] none Paper jam in (area) 13.0000 Scanner reserved for PC scan None Scanning error Cannot connect Settings cleared None ...
...or press Cancel. The all-in-one telephone cord into the input tray. Replace the cable if necessary, and try the scan again. Table 6-1 Alert and warning messages (continued) Control panel message Event log error message No fax detected None No paper pickup Press [ ] None Page too ...complex Press [ ] none Paper jam in (area) 13.0000 Scanner reserved for PC scan None Scanning error Cannot connect Settings cleared None ...
Service Manual
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...that the media meets specifications detailed in the HP LaserJet Printer Family Print Media Guide. 1. Pages are producing hollow images. On the printer-driver Paper tab, under Type is loaded incorrectly. See Media input tray on page 163 or Paper-pickup assembly on page 34. Solution Try a different... media. Select the correct media through HP ToolboxFX. ENWW Print image-quality problems ...
...that the media meets specifications detailed in the HP LaserJet Printer Family Print Media Guide. 1. Pages are producing hollow images. On the printer-driver Paper tab, under Type is loaded incorrectly. See Media input tray on page 163 or Paper-pickup assembly on page 34. Solution Try a different... media. Select the correct media through HP ToolboxFX. ENWW Print image-quality problems ...
Service Manual
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... upside-down. Remove the print cartridge, remove the tape, and reinstall the print cartridge. See Media input tray on page 163 or Paper-pickup assembly on page 247. Cause Solution The product is not plugged in too moist or too rough). Pages are broken or missing. 232...problems can also be scanned facing down on the flatbed (HP LaserJet 3052/3055 all -in -one). See Functional checks on page 194. Check that the media guides are not USB cables. The print cartridge is loaded incorrectly. the HP LaserJet Printer Family Print Media Guide. Cause The media is out of ...
... upside-down. Remove the print cartridge, remove the tape, and reinstall the print cartridge. See Media input tray on page 163 or Paper-pickup assembly on page 247. Cause Solution The product is not plugged in too moist or too rough). Pages are broken or missing. 232...problems can also be scanned facing down on the flatbed (HP LaserJet 3052/3055 all -in -one). See Functional checks on page 194. Check that the media guides are not USB cables. The print cartridge is loaded incorrectly. the HP LaserJet Printer Family Print Media Guide. Cause The media is out of ...
Service Manual
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Diagrams Component locations, HP LaserJet 3050/3052/3055 all-in-one printer (product base) 1 2 Figure 7-1 Major components 1 Fuser assembly 2 Paper-pickup assembly 288 Chapter 7 Parts and diagrams ENWW
Diagrams Component locations, HP LaserJet 3050/3052/3055 all-in-one printer (product base) 1 2 Figure 7-1 Major components 1 Fuser assembly 2 Paper-pickup assembly 288 Chapter 7 Parts and diagrams ENWW
Service Manual
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... paper path, cleaning 47 paper top sensor (PS801) 80, 82 paper-delivery sensor (PS803) 80, 82 paper-out sensor (PS201) 80, 82 paper-pickup assembly locating 288 removing 194 paper-present sensor, ADF 91 part numbers about 285 ADF components, HP LaserJet 3050 all-in-one 83 HP LaserJet 3052/3055 all-in- one 3 paper ADF feeding operations, HP LaserJet 3050 all-in-one 85 ADF feeding operations, HP LaserJet 3052...
... paper path, cleaning 47 paper top sensor (PS801) 80, 82 paper-delivery sensor (PS803) 80, 82 paper-out sensor (PS201) 80, 82 paper-pickup assembly locating 288 removing 194 paper-present sensor, ADF 91 part numbers about 285 ADF components, HP LaserJet 3050 all-in-one 83 HP LaserJet 3052/3055 all-in- one 3 paper ADF feeding operations, HP LaserJet 3050 all-in-one 85 ADF feeding operations, HP LaserJet 3052...
Service Manual
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... 320 laser/scanner assembly, replacing 189 main motor, replacing 190 operation sequence 68 paper-pickup assembly, replacing 194 part numbers 314 pickup roller, replacing 159 power supply, replacing 175 print-cartridge door, removing 169 rear...HP LaserJet 3050 all-in-one 292 wiring diagrams, HP LaserJet 3052/3055 all-in-one 294 Printer Command Language (PCL) 73 printer drivers accessing 15 help, Windows 14 Linux and UNIX 13 ordering 282 selecting 14 specifications 4 supported 13 printer engine assembly, replacing 285 Printer Job Language (PJL) 73, 258 printer pickup roller operations 80 printer...
... 320 laser/scanner assembly, replacing 189 main motor, replacing 190 operation sequence 68 paper-pickup assembly, replacing 194 part numbers 314 pickup roller, replacing 159 power supply, replacing 175 print-cartridge door, removing 169 rear...HP LaserJet 3050 all-in-one 292 wiring diagrams, HP LaserJet 3052/3055 all-in-one 294 Printer Command Language (PCL) 73 printer drivers accessing 15 help, Windows 14 Linux and UNIX 13 ordering 282 selecting 14 specifications 4 supported 13 printer engine assembly, replacing 285 Printer Job Language (PJL) 73, 258 printer pickup roller operations 80 printer...
Service Manual
Page 398
... 223 types of 103 paper-pickup assembly 194 parts 100 pickup roller, HP LaserJet 3050 all-in-one 130 power supply 175 print cartridge 158 print-cartridge door 169 printer parts 156 rear cover 170 scanner assembly, HP LaserJet 3050 all-in-one 118 scanner assembly, HP LaserJet 3052/3055 all-in-one 148 scanner side covers, HP LaserJet 3050 all-in-one 109 scanner support-frame...
... 223 types of 103 paper-pickup assembly 194 parts 100 pickup roller, HP LaserJet 3050 all-in-one 130 power supply 175 print cartridge 158 print-cartridge door 169 printer parts 156 rear cover 170 scanner assembly, HP LaserJet 3050 all-in-one 118 scanner assembly, HP LaserJet 3052/3055 all-in-one 148 scanner side covers, HP LaserJet 3050 all-in-one 109 scanner support-frame...
Service Manual
Page 399
... pickup 44 life expectancies 38 paper feeding operations 80 pickup, removing HP LaserJet 3050 all-in-one 130 printer printer pickup, replacing 159 transfer, part number 321 transfer, removing 165 rotation, drum 248 ruler, repetitive defect 278 S SCAN period scanner, HP LaserJet 3050 allin-one 65 scanner, HP LaserJet 3052/3055 all-in-one 67 scanner calibration 49 cleaning, HP LaserJet 3050 allin-one 40 cleaning, HP LaserJet 3052/3055 all-in-one...
... pickup 44 life expectancies 38 paper feeding operations 80 pickup, removing HP LaserJet 3050 all-in-one 130 printer printer pickup, replacing 159 transfer, part number 321 transfer, removing 165 rotation, drum 248 ruler, repetitive defect 278 S SCAN period scanner, HP LaserJet 3050 allin-one 65 scanner, HP LaserJet 3052/3055 all-in-one 67 scanner calibration 49 cleaning, HP LaserJet 3050 allin-one 40 cleaning, HP LaserJet 3052/3055 all-in-one...