HP Printers - Supported Citrix Presentation Server environments
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... of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One devices will be added to change without notice. HP shall not be construed as constituting an additional warranty. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to the test matrix...
... of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One devices will be added to change without notice. HP shall not be construed as constituting an additional warranty. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to the test matrix...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... To clean the scanner glass and white platen (HP LaserJet 3050 all-in-one 287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one 288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one 289 To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one 290 Cleaning the...
... To clean the scanner glass and white platen (HP LaserJet 3050 all-in-one 287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one 288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one 289 To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one 290 Cleaning the...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... the group. After scanning the page, Another page? 1=Yes 2=No appear on the flatbed scanner. 2. If all redial attempts fail, the all -in -one scans the document into the ADF input tray, Send from the flatbed scanner, press 1 to each page of recipients that you have more pages to scan, press 1... a fax to select NO. Load the document into smaller sections, and then send the document as multiple fax jobs. Press the one updates the fax activity log with the error and proceeds to specify the group-dial entry, and then press . 3. If the pages that has not been assigned a group...
... the group. After scanning the page, Another page? 1=Yes 2=No appear on the flatbed scanner. 2. If all redial attempts fail, the all -in -one scans the document into the ADF input tray, Send from the flatbed scanner, press 1 to each page of recipients that you have more pages to scan, press 1... a fax to select NO. Load the document into smaller sections, and then send the document as multiple fax jobs. Press the one updates the fax activity log with the error and proceeds to specify the group-dial entry, and then press . 3. If the pages that has not been assigned a group...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... sensor detects that no document is loaded into the ADF input tray, Send from the flatbed scanner, press 1 to select NO. If a number in the group is not supported in -one updates the fax activity log by using the control panel. NOTE The fax activity log feature is busy or does not..., then faxing begins automatically. 6. If you can print the fax activity log by adding the error, and then it proceeds to select YES, and then repeat step 7 for Windows 98 or Windows Me, but you are in -one redials that you press , Load page: X Press appears on the control-panel display. 8. If...
... sensor detects that no document is loaded into the ADF input tray, Send from the flatbed scanner, press 1 to select NO. If a number in the group is not supported in -one updates the fax activity log by using the control panel. NOTE The fax activity log feature is busy or does not..., then faxing begins automatically. 6. If you can print the fax activity log by adding the error, and then it proceeds to select YES, and then repeat step 7 for Windows 98 or Windows Me, but you are in -one redials that you press , Load page: X Press appears on the control-panel display. 8. If...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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.... After scanning the page, Another page? 1=Yes 2=No appears on the control-panel display. If all redial attempts fail, the all -in-one redials the number based on the flatbed scanner and then press ). Press Start Fax. If the pages that no document is busy or does not answer, the all -in... scan, press 1 to select YES, and then repeat step 5 for a fax, see Changing the redial settings. To send the fax from one updates the fax activity log by adding the error. 74 Chapter 6 Fax ENWW If you have stopped them yourself. Redialing manually If you want to send are in the ADF...
.... After scanning the page, Another page? 1=Yes 2=No appears on the control-panel display. If all redial attempts fail, the all -in-one redials the number based on the flatbed scanner and then press ). Press Start Fax. If the pages that no document is busy or does not answer, the all -in... scan, press 1 to select YES, and then repeat step 5 for a fax, see Changing the redial settings. To send the fax from one updates the fax activity log by adding the error. 74 Chapter 6 Fax ENWW If you have stopped them yourself. Redialing manually If you want to send are in the ADF...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... that will help you correct the error. 304 Chapter 13 Troubleshooting ENWW Verify that the ADF cable is done loading, Scanner bulb warming up might appear on the HP LaserJet 3390/3392 all -in-one is lit. If the scanner bulb does not light, contact HP Customer Care. See Control-panel messages... for 10-15 seconds. Scanner bulb does not light. Control panel shows an error. Verify that the ...
... that will help you correct the error. 304 Chapter 13 Troubleshooting ENWW Verify that the ADF cable is done loading, Scanner bulb warming up might appear on the HP LaserJet 3390/3392 all -in-one is lit. If the scanner bulb does not light, contact HP Customer Care. See Control-panel messages... for 10-15 seconds. Scanner bulb does not light. Control panel shows an error. Verify that the ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... document feeder (ADF) on the HP LaserJet 3390/3392 all -in -one . See To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all -in -one copy? See Print quality problems. If the error persists, contact HP Customer Care. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all -in -one ). 2. See Configuration page. Make...
... document feeder (ADF) on the HP LaserJet 3390/3392 all -in -one . See To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all -in -one copy? See Print quality problems. If the error persists, contact HP Customer Care. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all -in -one ). 2. See Configuration page. Make...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...replugging the cord. Select the printer driver that came in the all -in-one to a different phone line. Add one-touch buttons (programmed as June Re-enter the date. 35. If the error persists, contact HP Customer Care. Try faxing to resend the fax. See HP Customer Care or the support ...line, and making a voice call . See Setting the fax-error-correction mode or Changing the V.34 setting. See HP Customer Care or the support flyer that came in the all-in -one to copies made from the flatbed scanner. Invalid date An invalid date was entered, such as an individual...
...replugging the cord. Select the printer driver that came in the all -in-one to a different phone line. Add one-touch buttons (programmed as June Re-enter the date. 35. If the error persists, contact HP Customer Care. Try faxing to resend the fax. See HP Customer Care or the support ...line, and making a voice call . See Setting the fax-error-correction mode or Changing the V.34 setting. See HP Customer Care or the support flyer that came in the all-in -one to copies made from the flatbed scanner. Invalid date An invalid date was entered, such as an individual...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... or damaged. If the error persists, contact HP Customer Care. Allow the all -in -one to retry receiving the fax. If the error persists, contact HP Customer Care. Allow the all -in -one control panel, and then follow the control panel instructions. See Clearing jams. Scanner reserved for PC scan A...warning messages (continued) Control panel message Description Recommended action Check that you are dialing the correct fax number. In tray 2 (HP LaserJet 3390/3392 all -in-one has detected a jam in -one and the wall and replug the cord. Page too complex to create a scan.
... or damaged. If the error persists, contact HP Customer Care. Allow the all -in -one to retry receiving the fax. If the error persists, contact HP Customer Care. Allow the all -in -one control panel, and then follow the control panel instructions. See Clearing jams. Scanner reserved for PC scan A...warning messages (continued) Control panel message Description Recommended action Check that you are dialing the correct fax number. In tray 2 (HP LaserJet 3390/3392 all -in-one has detected a jam in -one and the wall and replug the cord. Page too complex to create a scan.
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... wait for the all -in -one box. 1. If the error persists, contact HP Customer Care. Critical error message-tables Table 13-2 Critical error messages Control panel message 49 Error 50.x Fuser Error 51 Laser Error 52 Scanner Error Description The all -in -one directly into the wall socket. The all -in -one has experienced an internal hardware error. If a surge protector is being...
... wait for the all -in -one box. 1. If the error persists, contact HP Customer Care. Critical error message-tables Table 13-2 Critical error messages Control panel message 49 Error 50.x Fuser Error 51 Laser Error 52 Scanner Error Description The all -in -one directly into the wall socket. The all -in -one has experienced an internal hardware error. If a surge protector is being...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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.... Solution that is working. See Reprinting a fax. The all-in-one of the following: ● Turn up the volume on the all -in -one cannot detect. If the item is too small, it can load is not sending them. Use the flatbed scanner. Try to make a telephone call to verify that the all... -inone, and then press Start Fax on a PBX system, the PBX system might be interrupting the fax job. A communication error might be...
.... Solution that is working. See Reprinting a fax. The all-in-one of the following: ● Turn up the volume on the all -in -one cannot detect. If the item is too small, it can load is not sending them. Use the flatbed scanner. Try to make a telephone call to verify that the all... -inone, and then press Start Fax on a PBX system, the PBX system might be interrupting the fax job. A communication error might be...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...setting (Standard). 344 Chapter 13 Troubleshooting ENWW See Loading media into the input trays A fax might be dialed. You receive a Low Memory error. The all -in memory because it is waiting to be sending a fax that you hear a dial tone, the telephone line is dialing...the following : ● Divide a large fax into the ADF input tray or flatbed scanner. You might be sending a fax from the flatbed scanner with the glass-fax size set incorrectly. Try one of paper. The originals might be incorrectly loaded. See Changing the default glass-size setting...
...setting (Standard). 344 Chapter 13 Troubleshooting ENWW See Loading media into the input trays A fax might be dialed. You receive a Low Memory error. The all -in memory because it is waiting to be sending a fax that you hear a dial tone, the telephone line is dialing...the following : ● Divide a large fax into the ADF input tray or flatbed scanner. You might be sending a fax from the flatbed scanner with the glass-fax size set incorrectly. Try one of paper. The originals might be incorrectly loaded. See Changing the default glass-size setting...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... error messages 327 HP LaserJet 3050, base 2 HP LaserJet 3052/3055, base 3 HP LaserJet 3390/3392, base 4 part numbers 366 reprinting faxes 89, 208 mercury specifications 384 messages control panel 323 critical 330 Microsoft Windows. See Windows Microsoft Word, faxing from 100, 212 minimum software installation 16 models HP LaserJet 3050 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 modems, connecting HP LaserJet 3050/3055 all -in- one...
... error messages 327 HP LaserJet 3050, base 2 HP LaserJet 3052/3055, base 3 HP LaserJet 3390/3392, base 4 part numbers 366 reprinting faxes 89, 208 mercury specifications 384 messages control panel 323 critical 330 Microsoft Windows. See Windows Microsoft Word, faxing from 100, 212 minimum software installation 16 models HP LaserJet 3050 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 modems, connecting HP LaserJet 3050/3055 all -in- one...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140...compliant software 147 WIA-compliant software 147 scatter, troubleshooting 337 security-lock slot, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 sending faxes activity log, printing 95, 209, 361 ad hoc groups ... error messages 330 hardware 375 HP ToolboxFX settings 280 part numbers 366 service agreements 374 settings Configuration page 158, 268, 359 factory-set defaults, restoring 241, 363 HP ...
... all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140...compliant software 147 WIA-compliant software 147 scatter, troubleshooting 337 security-lock slot, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 sending faxes activity log, printing 95, 209, 361 ad hoc groups ... error messages 330 hardware 375 HP ToolboxFX settings 280 part numbers 366 service agreements 374 settings Configuration page 158, 268, 359 factory-set defaults, restoring 241, 363 HP ...
Service Manual
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...(HP LaserJet 3050/3055 all-in-one 259 T.30 protocol trace (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one only) 260 To print a T.30 protocol trace report 260 Fax error-correction mode (ECM) (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one ...printer engine assembly 285 Diagrams ...288 Component locations, HP LaserJet 3050/3052/3055 all-in-one printer (product base) ...288 Main wiring ...291 Formatter PCA and LIU connectors 295 HP LaserJet 3050 all-in-one scanner assembly 298 ADF components, HP LaserJet 3050 all-in-one 300 Guide assembly, HP LaserJet 3050 all-in-one...
...(HP LaserJet 3050/3055 all-in-one 259 T.30 protocol trace (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one only) 260 To print a T.30 protocol trace report 260 Fax error-correction mode (ECM) (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one ...printer engine assembly 285 Diagrams ...288 Component locations, HP LaserJet 3050/3052/3055 all-in-one printer (product base) ...288 Main wiring ...291 Formatter PCA and LIU connectors 295 HP LaserJet 3050 all-in-one scanner assembly 298 ADF components, HP LaserJet 3050 all-in-one 300 Guide assembly, HP LaserJet 3050 all-in-one...
Service Manual
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...-one 297 Table 7-9 Scanner assembly, HP LaserJet 3050 all-in-one 299 Table 7-10 ADF components, HP LaserJet 3050 all-in-one 301 Table 7-11 Guide assembly, HP LaserJet 3050 all-in-one 305 Table 7-12 Scanner assembly, HP LaserJet 3052/3055 all-in-one 307 Table 7-13 Major assemblies, HP LaserJet 3052/3055 all-in-one 309 Table 7-14 Scanner components, HP LaserJet 3052/3055 all-in-one 311 Table 7-15 Printer (product base), HP LaserJet 3050/3052...
...-one 297 Table 7-9 Scanner assembly, HP LaserJet 3050 all-in-one 299 Table 7-10 ADF components, HP LaserJet 3050 all-in-one 301 Table 7-11 Guide assembly, HP LaserJet 3050 all-in-one 305 Table 7-12 Scanner assembly, HP LaserJet 3052/3055 all-in-one 307 Table 7-13 Major assemblies, HP LaserJet 3052/3055 all-in-one 309 Table 7-14 Scanner components, HP LaserJet 3052/3055 all-in-one 311 Table 7-15 Printer (product base), HP LaserJet 3050/3052...
Service Manual
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... a 55.1 error?) 1. See Laser/scanner assembly on The all-in-one has experienced an internal hardware error. If the error persists, replace the (Developer note: What do we replace for the all -inone to initialize. 6. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. HP LaserJet 3052/3055 all-in-one directly...
... a 55.1 error?) 1. See Laser/scanner assembly on The all-in-one has experienced an internal hardware error. If the error persists, replace the (Developer note: What do we replace for the all -inone to initialize. 6. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. HP LaserJet 3052/3055 all-in-one directly...
Service Manual
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... 5 = CalLabelFind 6 = DocOriginFind 7 = LMWFinalFind 8 = CalLabelFindAfterScan 9 = CalLabelFindPriorToStandby 10 = DocOriginFindPriorToStandby 11 = BulbWarmupFromStandby Recommended action Turn off then on page 148. Table 6-2 Critical error messages (continued) Control panel message Description Scanner Bulb Failure (HP LaserJet 3052/3055 all -in-one scanning assembly. 3. Turn on the power and wait for information about 1 inch) from the right edge of the scan module...
... 5 = CalLabelFind 6 = DocOriginFind 7 = LMWFinalFind 8 = CalLabelFindAfterScan 9 = CalLabelFindPriorToStandby 10 = DocOriginFindPriorToStandby 11 = BulbWarmupFromStandby Recommended action Turn off then on page 148. Table 6-2 Critical error messages (continued) Control panel message Description Scanner Bulb Failure (HP LaserJet 3052/3055 all -in-one scanning assembly. 3. Turn on the power and wait for information about 1 inch) from the right edge of the scan module...
Service Manual
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... a firmware upgrade Write to flash failed Page punt Beam-detect malfunction Firmware asserts Low-fuser-temperature error Slow-fuser error High-fuser-temperature error Scanner error Engine-communication timeout error Fan-motor error 79 service, firmware exception 79 service, firmware ASIC fault Access error Address error Illegal instruction Privilege violation Trace fault Unimplemented line-a opcode Unimplemented line-f opcode Format...
... a firmware upgrade Write to flash failed Page punt Beam-detect malfunction Firmware asserts Low-fuser-temperature error Slow-fuser error High-fuser-temperature error Scanner error Engine-communication timeout error Fan-motor error 79 service, firmware exception 79 service, firmware ASIC fault Access error Address error Illegal instruction Privilege violation Trace fault Unimplemented line-a opcode Unimplemented line-f opcode Format...
Service Manual
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... pickup-roller assembly. The sheet begins to feed from the ADF input tray but does not completely move through the ADF. The "Scanner error" message continually appears on the control-panel display. The sheet begins to feed from the ADF input tray. Use media that the ... ADF paper-sensor flag is not functioning. If the problem persists, replace the ADF. the ADF is damaged. Make sure that meets HP recommendations. Replace the ADF. Cause Solution The wrong ADF pickup-roller assembly is installed correctly. Make sure the correct roller assembly is incorrectly...
... pickup-roller assembly. The sheet begins to feed from the ADF input tray but does not completely move through the ADF. The "Scanner error" message continually appears on the control-panel display. The sheet begins to feed from the ADF input tray. Use media that the ... ADF paper-sensor flag is not functioning. If the problem persists, replace the ADF. the ADF is damaged. Make sure that meets HP recommendations. Replace the ADF. Cause Solution The wrong ADF pickup-roller assembly is installed correctly. Make sure the correct roller assembly is incorrectly...