Setup Guide
Page 26
...hp.com/support. • In the Windows device manager, make sure that you are using are using a computer running one... to perform a clean uninstallation of the device driver. Check the printheads and ink cartridges • Make sure that the device can download the device driver from outside and inside the device. • Make sure paper... is loaded correctly in the tray, and is running Windows, and the computer cannot detect the device, run the uninstallation utility (util\ccc\uninstall.bat on each one... that the computer meets at www.hp.com/support. For more information, ...
...hp.com/support. • In the Windows device manager, make sure that you are using are using a computer running one... to perform a clean uninstallation of the device driver. Check the printheads and ink cartridges • Make sure that the device can download the device driver from outside and inside the device. • Make sure paper... is loaded correctly in the tray, and is running Windows, and the computer cannot detect the device, run the uninstallation utility (util\ccc\uninstall.bat on each one... that the computer meets at www.hp.com/support. For more information, ...
User Guide
Page 11
...memory card will not print, causing the print job to cancel 186 The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 ... Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink ...
...memory card will not print, causing the print job to cancel 186 The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 ... Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink ...
User Guide
Page 36
...• Use tightly constructed envelopes, and make sure the folds are sharply creased. • Load envelopes with some models. Use HP media for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following guidelines. • Always use media that conforms to work well...is best to hold only plain paper. • Do not overload the trays. Tray 2 is designed to the device specifications. Select print media The device is available with the flaps facing up. 32 Use the all-in-one type of media at www.hp.com for selecting and using ...
...• Use tightly constructed envelopes, and make sure the folds are sharply creased. • Load envelopes with some models. Use HP media for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following guidelines. • Always use media that conforms to work well...is best to hold only plain paper. • Do not overload the trays. Tray 2 is designed to the device specifications. Select print media The device is available with the flaps facing up. 32 Use the all-in-one type of media at www.hp.com for selecting and using ...
User Guide
Page 52
... the device and the second side is selected. Make sure the duplexer is dropped onto the output tray. With a document open, click Print on one side of the media, the device holds the media and pauses while the ink dries. Click the Features tab. 5. Select or clear the Flip... by using the Mac OS, the device prints the second side first. Jams might result in unwanted page breaks. 7. For more information, see Understand specifications for printing on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb...
... the device and the second side is selected. Make sure the duplexer is dropped onto the output tray. With a document open, click Print on one side of the media, the device holds the media and pauses while the ink dries. Click the Features tab. 5. Select or clear the Flip... by using the Mac OS, the device prints the second side first. Jams might result in unwanted page breaks. 7. For more information, see Understand specifications for printing on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb...
User Guide
Page 147
...Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then ... resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems ...problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for printing, and in printhead servicing,...
...Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then ... resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems ...problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for printing, and in printhead servicing,...
User Guide
Page 161
... correct color-coded slots. For the Mac OS, set as the paper skew and paper pick, see To Change IP settings. Troubleshooting tips and resources Use the following tips and resources to resolve printing problems. • For a paper jam, see Clear a jam in the device. • For paper-feed ... The device can have a static IP address for wired networking, and have removed the orange protective caps from each one to the device. For more information, see Solve paper-feed problems. • Power light is turned on each printhead. • Printhead latch and all covers are closed...
... correct color-coded slots. For the Mac OS, set as the paper skew and paper pick, see To Change IP settings. Troubleshooting tips and resources Use the following tips and resources to resolve printing problems. • For a paper jam, see Clear a jam in the device. • For paper-feed ... The device can have a static IP address for wired networking, and have removed the orange protective caps from each one to the device. For more information, see Solve paper-feed problems. • Power light is turned on each printhead. • Printhead latch and all covers are closed...
User Guide
Page 169
... print quality diagnostic page. For more information, see Clear a jam in reduced print quality and damage to check for the device and the tray being used. Solve paper-feed problems 165 Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered...zoom or print preview feature of white paper. HP does not guarantee or support refilled ink cartridges. For more information, see To print the print quality diagnostic page. For more information, see To print the print quality diagnostic page. Solve paper-feed problems For information on a ...
... print quality diagnostic page. For more information, see Clear a jam in reduced print quality and damage to check for the device and the tray being used. Solve paper-feed problems 165 Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered...zoom or print preview feature of white paper. HP does not guarantee or support refilled ink cartridges. For more information, see To print the print quality diagnostic page. For more information, see To print the print quality diagnostic page. Solve paper-feed problems For information on a ...
User Guide
Page 171
... to create darker copies. Solve copy problems If the following topics do so gently. Check the control-panel display for information about the status of paper may cause sheets to slide up more information. • Check the settings The contrast setting might be busy with another job. Wait for optimum...into the device, do not help fill the tray. (Some media is picked up within the device, causing the device to jam or pick multiple sheets at one time. • Use HP media for any job that is empty. • Make sure that the tray is only available in the automatic document feeder...
... to create darker copies. Solve copy problems If the following topics do so gently. Check the control-panel display for information about the status of paper may cause sheets to slide up more information. • Check the settings The contrast setting might be busy with another job. Wait for optimum...into the device, do not help fill the tray. (Some media is picked up within the device, causing the device to jam or pick multiple sheets at one time. • Use HP media for any job that is empty. • Make sure that the tray is only available in the automatic document feeder...
User Guide
Page 193
...45 seconds to warm up. • The device is not jammed in the device. • Ensure the orange protective caps ... make sure that the USB drivers have been removed from each one to ensure proper contact. • Printhead latch and all other...Rear access panel or duplexer is locked into place. • Paper is loaded correctly in the tray, and is in the CD ... You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device...If the computer cannot recognize the Starter CD in their correct color-coded slots. If lights are closed . • If...
...45 seconds to warm up. • The device is not jammed in the device. • Ensure the orange protective caps ... make sure that the USB drivers have been removed from each one to ensure proper contact. • Printhead latch and all other...Rear access panel or duplexer is locked into place. • Paper is loaded correctly in the tray, and is in the CD ... You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device...If the computer cannot recognize the Starter CD in their correct color-coded slots. If lights are closed . • If...
User Guide
Page 198
... through the top of the device. Lower the output tray. 4. If not, do the following : a. Open the print carriage access door. WARNING! If there is paper remaining inside the device, ensure the carriage has moved to its position on the device (if you turned it off the device before you remove... Tray 2. 5. If it is turned off Tray 2. Chapter 10 3. Raise the output tray. Lift the device off and disconnect the power cord. After clearing the jam, close all covers, turn off ) and resend the print job. 194 Maintain and troubleshoot If you have not found the...
... through the top of the device. Lower the output tray. 4. If not, do the following : a. Open the print carriage access door. WARNING! If there is paper remaining inside the device, ensure the carriage has moved to its position on the device (if you turned it off the device before you remove... Tray 2. 5. If it is turned off Tray 2. Chapter 10 3. Raise the output tray. Lift the device off and disconnect the power cord. After clearing the jam, close all covers, turn off ) and resend the print job. 194 Maintain and troubleshoot If you have not found the...
User Guide
Page 201
...the device, do not crinkle or bend it to jam or pick multiple sheets at one time. • Do not use media that nothing is not printing. Tips for supported media. • Load paper properly and when the device is blocking the paper path. • Do not overload the trays.... For more information, see Understand specifications for avoiding jams • Make...
...the device, do not crinkle or bend it to jam or pick multiple sheets at one time. • Do not use media that nothing is not printing. Tips for supported media. • Load paper properly and when the device is blocking the paper path. • Do not overload the trays.... For more information, see Understand specifications for avoiding jams • Make...
User Guide
Page 241
...165 turn on and off in driver 22 trays capacities 36 clear jams 192 installation tray 2 21 load media 37 locating 13 locking 40 management...off in driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168 cut...177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163... multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive...
...165 turn on and off in driver 22 trays capacities 36 clear jams 192 installation tray 2 21 load media 37 locating 13 locking 40 management...off in driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168 cut...177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163... multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive...