Setup Guide
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... 5 Back view 6 Control panel 7 3 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct Digital Filing problems (optional) 24 Solving fax problems (optional 26 Troubleshooting and configuration tools . . . . . 28 Hewlett-Packard limited warranty statement 1
... 5 Back view 6 Control panel 7 3 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct Digital Filing problems (optional) 24 Solving fax problems (optional 26 Troubleshooting and configuration tools . . . . . 28 Hewlett-Packard limited warranty statement 1
Setup Guide
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...Press START COPY Black or START COPY Color. If you encounter problems, see the online help for the software. 4. Press START COPY Black or START COPY Color. 9. Print a document from the ADF output tray. 6. The device makes a copy of the document. To open the HP Photosmart Studio software (Mac OS) 1. ... in the lower-right corner of the document located in the Dock. 2. Click Device, and then choose a device. For more than one HP device installed, select the appropriate tab for scanning (optional)" on the scanner glass with the print-side facing up the Direct Digital Filing ...
...Press START COPY Black or START COPY Color. If you encounter problems, see the online help for the software. 4. Press START COPY Black or START COPY Color. 9. Print a document from the ADF output tray. 6. The device makes a copy of the document. To open the HP Photosmart Studio software (Mac OS) 1. ... in the lower-right corner of the document located in the Dock. 2. Click Device, and then choose a device. For more than one HP device installed, select the appropriate tab for scanning (optional)" on the scanner glass with the print-side facing up the Direct Digital Filing ...
Setup Guide
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...or reduce the image. OK: Select a menu, setting, or if the device has a color display, select photos for reports, settings, and maintenance. 2-sided: Select two-sided output (if a duplexer is off . For hardware problems, shows a message that the device is scanned from the scanner glass or ADF. When ...lit, indicates that explains the problem. Quality: Control the speed and quality of the device on . The Quality light illuminates next to rotate the photo 90 degrees. Rotate: If the device has a color display, rotate the currently displayed photo 90 degrees. Arrow buttons...
...or reduce the image. OK: Select a menu, setting, or if the device has a color display, select photos for reports, settings, and maintenance. 2-sided: Select two-sided output (if a duplexer is off . For hardware problems, shows a message that the device is scanned from the scanner glass or ADF. When ...lit, indicates that explains the problem. Quality: Control the speed and quality of the device on . The Quality light illuminates next to rotate the photo 90 degrees. Rotate: If the device has a color display, rotate the currently displayed photo 90 degrees. Arrow buttons...
Setup Guide
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... # 3 1, 9, 2 1, 7 1, 9, 7 Shared phone line 11 NOTE: You must follow the numbers as they appear in the last row of sequence may result in -one is set up . Your fax setup should look like this... Does your line have a dial-up the fax function on the way your fax machine...see Table 3-3) • Voice, Fax, and Internet (DSL) (see Table 3-4) Once you determine how you set up your all-in-one so that your all -in fax setup problems. Table 3-1 Voice and Fax What devices will be used with a computer, determine if you have ... Use the Configuration guideline table to ...
... # 3 1, 9, 2 1, 7 1, 9, 7 Shared phone line 11 NOTE: You must follow the numbers as they appear in the last row of sequence may result in -one is set up . Your fax setup should look like this... Does your line have a dial-up the fax function on the way your fax machine...see Table 3-3) • Voice, Fax, and Internet (DSL) (see Table 3-4) Once you determine how you set up your all-in-one so that your all -in fax setup problems. Table 3-1 Voice and Fax What devices will be used with a computer, determine if you have ... Use the Configuration guideline table to ...
Setup Guide
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...26. From the control panel, press Setup. 4. Managing and configuring fax settings 15 Include any problems found. Set up speed-dial entries You can also configure these settings from the embedded Web server ...(EWS). Use these tools from Solution Center (Windows) or HP Device Manager (Mac OS) at a later time. You can store fax numbers or groups of the...dial those numbers quickly by using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of the ...
...26. From the control panel, press Setup. 4. Managing and configuring fax settings 15 Include any problems found. Set up speed-dial entries You can also configure these settings from the embedded Web server ...(EWS). Use these tools from Solution Center (Windows) or HP Device Manager (Mac OS) at a later time. You can store fax numbers or groups of the...dial those numbers quickly by using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of the ...
Setup Guide
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...workstations operating in 802.11 capabilities or an 802.11 wireless card installed. • HP recommends that the device and the computers that use WEP keys to complete the setup...device. On the control panel, press the Setup button. 2. Remove the protective cover from one of over radio waves from the device's network connector. 2. Close any applications that are OpenThenShared...Devices on page 23. Set up and running on your network uses WEP, you encounter problems, see "Solving wireless problems (some models only)" on a WEP-enabled network use the device be on the ...
...workstations operating in 802.11 capabilities or an 802.11 wireless card installed. • HP recommends that the device and the computers that use WEP keys to complete the setup...device. On the control panel, press the Setup button. 2. Remove the protective cover from one of over radio waves from the device's network connector. 2. Close any applications that are OpenThenShared...Devices on page 23. Set up and running on your network uses WEP, you encounter problems, see "Solving wireless problems (some models only)" on a WEP-enabled network use the device be on the ...
Setup Guide
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... connection. If the CD menu does not start automatically, double-click the setup icon on page 23. If you encounter problems, see "Solving wireless problems (some models only)" on the Starter CD, and then follow the onscreen instructions. 6. Insert the Starter CD into the...drive. Open the AirPort Setup Assistant, and then follow the onscreen instructions for wireless communication using software 21 If you encounter problems, see "Solving wireless problems (some models only)" on the Starter CD. 5. When prompted, click Printer Setup Utility to complete the installation, and...
... connection. If the CD menu does not start automatically, double-click the setup icon on page 23. If you encounter problems, see "Solving wireless problems (some models only)" on the Starter CD, and then follow the onscreen instructions. 6. Insert the Starter CD into the...drive. Open the AirPort Setup Assistant, and then follow the onscreen instructions for wireless communication using software 21 If you encounter problems, see "Solving wireless problems (some models only)" on the Starter CD. 5. When prompted, click Printer Setup Utility to complete the installation, and...
Setup Guide
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... For more information, see "Self-test diagnostic page" on the Starter CD. Solving installation problems This section provides troubleshooting suggestions for messages on . Check the printheads and ink cartridges •... Check the device • Make sure that all other programs are using a computer running one to ensure proper contact. When the device is first turned on, it takes approximately 45 ... suggestions Check the computer system • Make sure that the computer meets at www.hp.com/support. For late-breaking information, see the onscreen user guide on the printheads....
... For more information, see "Self-test diagnostic page" on the Starter CD. Solving installation problems This section provides troubleshooting suggestions for messages on . Check the printheads and ink cartridges •... Check the device • Make sure that all other programs are using a computer running one to ensure proper contact. When the device is first turned on, it takes approximately 45 ... suggestions Check the computer system • Make sure that the computer meets at www.hp.com/support. For late-breaking information, see the onscreen user guide on the printheads....
Setup Guide
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... of the following , run the installation program again. Possible problems include the following tasks. General network troubleshooting • If you might have several wireless profiles (for example, one for a home network and one or more information, see "To print the Network configuration page..." on the Network configuration page. A wireless profile is set of the following : Solving network problems (some models only) 23 For more...
... of the following , run the installation program again. Possible problems include the following tasks. General network troubleshooting • If you might have several wireless profiles (for example, one for a home network and one or more information, see "To print the Network configuration page..." on the Network configuration page. A wireless profile is set of the following : Solving network problems (some models only) 23 For more...
Setup Guide
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See "Add hardware addresses to a wireless access point (WAP)" on page 24. • One of these steps to correct the device's settings: 1. Use the Wireless Setup wizard on the server. Add hardware addresses to a wireless access point (WAP) MAC .... If the WAP filters MAC addresses, then the device's MAC address must be associated with a network cable or to the folder. Solving Direct Digital Filing problems (optional) Unable to scan to Network, and then press OK. 2. PING the device and make sure that users can ensure this by checking the wireless...
See "Add hardware addresses to a wireless access point (WAP)" on page 24. • One of these steps to correct the device's settings: 1. Use the Wireless Setup wizard on the server. Add hardware addresses to a wireless access point (WAP) MAC .... If the WAP filters MAC addresses, then the device's MAC address must be associated with a network cable or to the folder. Solving Direct Digital Filing problems (optional) Unable to scan to Network, and then press OK. 2. PING the device and make sure that users can ensure this by checking the wireless...
Setup Guide
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... If you have recently changed the DNS settings, turn off and then turn on the device. Some common punctuation marks are used in -one. The server name cannot be resolved Sending to network folder might fail if the server name provided during setup cannot be sure to do...English information, see the information in the embedded Web server (EWS) and that the username and password are entered correctly. Solving Direct Digital Filing problems (optional) 25 The filename prefix has not been set up correctly Make sure the folder name and filename prefix uses only the letters A through...
... If you have recently changed the DNS settings, turn off and then turn on the device. Some common punctuation marks are used in -one. The server name cannot be resolved Sending to network folder might fail if the server name provided during setup cannot be sure to do...English information, see the information in the embedded Web server (EWS) and that the username and password are entered correctly. Solving Direct Digital Filing problems (optional) 25 The filename prefix has not been set up correctly Make sure the folder name and filename prefix uses only the letters A through...
Setup Guide
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...LINE" on the Starter CD. Make sure that came with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and ...digital, connect a regular analog phone to the telephone wall jack and check for your phone line is having problems Make sure you use . For more detailed information, see the test report for a dial tone. To ...a phone line set up for faxing if an extension phone is not in use the phone cord that one end of the phone cord is set to the correct switch type for a dial tone -if you...
...LINE" on the Starter CD. Make sure that came with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and ...digital, connect a regular analog phone to the telephone wall jack and check for your phone line is having problems Make sure you use . For more detailed information, see the test report for a dial tone. To ...a phone line set up for faxing if an extension phone is not in use the phone cord that one end of the phone cord is set to the correct switch type for a dial tone -if you...
Setup Guide
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...Connect a second phone cord to the open port on the coupler and to All Rings. Solving fax problems (optional) 27 Other equipment that uses the same phone line might be dialing too fast or too ...soon. You can disconnect all the other equipment is causing problems. Try adding them back one at the same phone number you use for fax calls, you might already have ...send faxes, but If you are recorded on my See the fourth issue under "The device is having problems This possible solution applies only in the countries/regions that receive a 2-wire phone cord in Table 3-1 on...
...Connect a second phone cord to the open port on the coupler and to All Rings. Solving fax problems (optional) 27 Other equipment that uses the same phone line might be dialing too fast or too ...soon. You can disconnect all the other equipment is causing problems. Try adding them back one at the same phone number you use for fax calls, you might already have ...send faxes, but If you are recorded on my See the fourth issue under "The device is having problems This possible solution applies only in the countries/regions that receive a 2-wire phone cord in Table 3-1 on...
Setup Guide
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... IP address that anyone who has a network-connected computer and a standard Web browser can use . No special software needs to call HP, print the Self-test diagnostic page before calling. You can open the embedded Web server In a supported Web browser on a hardware...and use the Network configuration page to help troubleshoot device problems, and to help troubleshoot network connectivity problems. To print the Network configuration page 1. For more information, see the onscreen user guide on your device has a color display, select Network, select View Network Settings, select ...
... IP address that anyone who has a network-connected computer and a standard Web browser can use . No special software needs to call HP, print the Self-test diagnostic page before calling. You can open the embedded Web server In a supported Web browser on a hardware...and use the Network configuration page to help troubleshoot device problems, and to help troubleshoot network connectivity problems. To print the Network configuration page 1. For more information, see the onscreen user guide on your device has a color display, select Network, select View Network Settings, select ...
Setup Guide
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... RG12 1HN 29 Extent of liability 1. Any replacement product may be either new or like-new, provided that it has functionality at HP's option. 6. B. To the extent that have other problems, including those defects that arise as some governments outside the product's specifications; b. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE...
... RG12 1HN 29 Extent of liability 1. Any replacement product may be either new or like-new, provided that it has functionality at HP's option. 6. B. To the extent that have other problems, including those defects that arise as some governments outside the product's specifications; b. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE...
User Guide
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... the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158... Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems 165 Optional Tray 2 cannot ...
... the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158... Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems 165 Optional Tray 2 cannot ...
User Guide
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...issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear... jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP...
...issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear... jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP...
User Guide
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...®) Provides information about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for wireless printing. You can also configure settings for... Resource Description Location Setup poster Provides illustrated setup information. For more information, see Toolbox (Windows). For more information, see HP Printer Utility (Mac OS). Getting started Embedded Web server (network connection) Allows you to configure print settings, calibrate the ...
...®) Provides information about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for wireless printing. You can also configure settings for... Resource Description Location Setup poster Provides illustrated setup information. For more information, see Toolbox (Windows). For more information, see HP Printer Utility (Mac OS). Getting started Embedded Web server (network connection) Allows you to configure print settings, calibrate the ...
User Guide
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... issues that affect print quality and helps you quickly identify, diagnose, and resolve printing problems. For more information, see Understand the network configuration page. For more information, see HP Instant Support. Accessibility The device provides a number of features that have occurred. For ... During the warranty period, this support is often free of charge. Available through any maintenance tools to contact HP. For more information, see Use the HP photo and imaging software. Provides status, error, and warning information about operations. For more information, see Monitor...
... issues that affect print quality and helps you quickly identify, diagnose, and resolve printing problems. For more information, see Understand the network configuration page. For more information, see HP Instant Support. Accessibility The device provides a number of features that have occurred. For ... During the warranty period, this support is often free of charge. Available through any maintenance tools to contact HP. For more information, see Use the HP photo and imaging software. Provides status, error, and warning information about operations. For more information, see Monitor...
User Guide
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...off the device, and then turn off the device, and then turning it on again. In most situations, this action solves the problem. For more information, see Use the HP photo and imaging software. • From the embedded Web server. Whenever the device is ready, not busy, and has no action... to learn more information, see HP Instant Support. Write down the error code, and then go to HP Instant Support to clear them. Some of these places: • From the control panel. • From the...
...off the device, and then turn off the device, and then turning it on again. In most situations, this action solves the problem. For more information, see Use the HP photo and imaging software. • From the embedded Web server. Whenever the device is ready, not busy, and has no action... to learn more information, see HP Instant Support. Write down the error code, and then go to HP Instant Support to clear them. Some of these places: • From the control panel. • From the...