Setup Guide
Page 33
... new or like-new, provided that it has functionality at HP's option. 6. However, if printer failure or damage is covered by HP; For software products, HP's limited warranty applies only to a failure to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be consistent with the customer. C. Extent of limited warranty...
... new or like-new, provided that it has functionality at HP's option. 6. However, if printer failure or damage is covered by HP; For software products, HP's limited warranty applies only to a failure to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be consistent with the customer. C. Extent of limited warranty...
User Guide
Page 15
...standard Web browser or through any maintenance tools to contact HP. www.hp.com/support www.hp.com Lists information to improve the print quality of pages printed from the trays and accessories • Ink levels • Printhead health status Provides network configuration ...quickly identify, diagnose, and resolve printing problems. For more information, see Control panel. For more information, see HP Instant Support. Provide the latest printer software, and product and support information. Available through the Toolbox (Windows). For more information, see Understand the ...
...standard Web browser or through any maintenance tools to contact HP. www.hp.com/support www.hp.com Lists information to improve the print quality of pages printed from the trays and accessories • Ink levels • Printhead health status Provides network configuration ...quickly identify, diagnose, and resolve printing problems. For more information, see Control panel. For more information, see HP Instant Support. Provide the latest printer software, and product and support information. Available through the Toolbox (Windows). For more information, see Understand the ...
User Guide
Page 52
.... Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one side of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60...105 g/ m2). Clearing this option might occur with watermarks and prepunched holes. See the graphics in the printer driver. • Do not print on both sides of a page, such as letterhead, preprinted paper...depending on both sides of the media, the device holds the media and pauses while the ink dries. Jams might result in unwanted page breaks. 7. Make sure the duplexer is dropped...
.... Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one side of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60...105 g/ m2). Clearing this option might occur with watermarks and prepunched holes. See the graphics in the printer driver. • Do not print on both sides of a page, such as letterhead, preprinted paper...depending on both sides of the media, the device holds the media and pauses while the ink dries. Jams might result in unwanted page breaks. 7. Make sure the duplexer is dropped...
User Guide
Page 91
... of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and ...device This section provides instructions for monitoring the device. Click the Cartridge Details button to obtain the following information.... Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to ... (continued) If you want to display...
... of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and ...device This section provides instructions for monitoring the device. Click the Cartridge Details button to obtain the following information.... Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to ... (continued) If you want to display...
User Guide
Page 92
... may vary. Administer the device This section provides information about replacement ink cartridges and expirations dates. Use this tool... NOTE: The ink levels shown are an estimate only. Chapter 9 (continued) Use this tool... HP Printer Utility (Mac OS) to do the following information.... Ink cartridge information: Open the Information and Support panel and click Supplies...
... may vary. Administer the device This section provides information about replacement ink cartridges and expirations dates. Use this tool... NOTE: The ink levels shown are an estimate only. Chapter 9 (continued) Use this tool... HP Printer Utility (Mac OS) to do the following information.... Ink cartridge information: Open the Information and Support panel and click Supplies...
User Guide
Page 95
...Support provides a number of supplies. To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to view product information and change ...The Toolbox provides maintenance information about the device, its ink supplies and usage, and a log of device events (such as HP Instant Support, myPrintMileage. NOTE: The Toolbox can use to Printer Model Name and then click Display Printer Toolbox. Shows network status and the network settings that ...
...Support provides a number of supplies. To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to view product information and change ...The Toolbox provides maintenance information about the device, its ink supplies and usage, and a log of device events (such as HP Instant Support, myPrintMileage. NOTE: The Toolbox can use to Printer Model Name and then click Display Printer Toolbox. Shows network status and the network settings that ...
User Guide
Page 96
...see Understand the self-test diagnostic page. • Align Printheads: Guides you to diagnose issues affecting the print quality of the device. Printer Information: Provides a link to a Web site from which you can call to set the tray lock and select a default tray (... • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you can order printing supplies for each cartridge. Actual ink volumes may vary. • Shop Online: Provides access to myPrintMileage and...
...see Understand the self-test diagnostic page. • Align Printheads: Guides you to diagnose issues affecting the print quality of the device. Printer Information: Provides a link to a Web site from which you can call to set the tray lock and select a default tray (... • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you can order printing supplies for each cartridge. Actual ink volumes may vary. • Shop Online: Provides access to myPrintMileage and...
User Guide
Page 97
HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and ...select Computer from the Go menu. 2. Select Library, and then select Printers. 3. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to change network settings. To open the HP Printer Utility 1. Also allows you through cleaning the printheads. Select the device ...
HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and ...select Computer from the Go menu. 2. Select Library, and then select Printers. 3. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to change network settings. To open the HP Printer Utility 1. Also allows you through cleaning the printheads. Select the device ...
User Guide
Page 98
... access to information that you want to troubleshooting tips: Provides tips that are available for your device. • Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage. • Self diagnostic testing for the device. Select...the message to configure network settings for your device: Runs a diagnostic test of Web-based troubleshooting tools. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. After the software is an update for supplies), conducting remote diagnostics, and troubleshooting a wide variety...
... access to information that you want to troubleshooting tips: Provides tips that are available for your device. • Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage. • Self diagnostic testing for the device. Select...the message to configure network settings for your device: Runs a diagnostic test of Web-based troubleshooting tools. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. After the software is an update for supplies), conducting remote diagnostics, and troubleshooting a wide variety...
User Guide
Page 101
... monitored, but the printhead does not need to call HP, it is. 4. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of the ink cartridges. Printer Information: Shows device information (such as the duplexer), ...Test Report, and then press OK. • Toolbox (Windows): Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. If you need to print the self-test diagnostic page before calling. ...
... monitored, but the printhead does not need to call HP, it is. 4. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of the ink cartridges. Printer Information: Shows device information (such as the duplexer), ...Test Report, and then press OK. • Toolbox (Windows): Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. If you need to print the self-test diagnostic page before calling. ...
User Guide
Page 147
... are replacing. • Windows: From the Toolbox, if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used. For more information, see Understand the self...
... are replacing. • Windows: From the Toolbox, if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used. For more information, see Understand the self...
User Guide
Page 148
... out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. You can check the estimated ink levels from the device for long periods of time. After removing a cartridge from its package, install it firmly toward you. 3. Remove the ink cartridge that ... and forefinger and pulling it right away. Chapter 10 Replace the ink cartridges You can also print the self-test diagnostic page to ensure proper contact. 5. Do not remove a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. To replace ...
... out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. You can check the estimated ink levels from the device for long periods of time. After removing a cartridge from its package, install it firmly toward you. 3. Remove the ink cartridge that ... and forefinger and pulling it right away. Chapter 10 Replace the ink cartridges You can also print the self-test diagnostic page to ensure proper contact. 5. Do not remove a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. To replace ...
User Guide
Page 149
... Web server. If the status of white paper. For more information, see To replace the printheads. You can also view the ink level information, and the printhead health status on the following means to improve the print quality of printouts deteriorates, complete the relevant ...click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. To check printhead health Use one or more information, see To open the Toolbox. Check the health of white paper...
... Web server. If the status of white paper. For more information, see To replace the printheads. You can also view the ink level information, and the printhead health status on the following means to improve the print quality of printouts deteriorates, complete the relevant ...click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. To check printhead health Use one or more information, see To open the Toolbox. Check the health of white paper...
User Guide
Page 150
... manually. • Control panel: Press the Setup button, select Tools, select Align Printer, and then press OK. Press OK when the alignment is done to ensure the best... your printed pages indicates that the printheads are pointing, calibrate the linefeed. Chapter 10 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware...then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern ...
... manually. • Control panel: Press the Setup button, select Tools, select Align Printer, and then press OK. Press OK when the alignment is done to ensure the best... your printed pages indicates that the printheads are pointing, calibrate the linefeed. Chapter 10 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware...then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern ...
User Guide
Page 151
...Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. To clean the printhead contacts manually After the printheads are... installed, you might be damaged easily. To clean the printheads NOTE: Cleaning uses ink, so clean the printheads only when necessary. Electrical contacts contain sensitive electronic components that can be generated in the process. ...
...Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. To clean the printhead contacts manually After the printheads are... installed, you might be damaged easily. To clean the printheads NOTE: Cleaning uses ink, so clean the printheads only when necessary. Electrical contacts contain sensitive electronic components that can be generated in the process. ...
User Guide
Page 161
... Media is loaded correctly in the tray and is not jammed in the device. • Printheads and ink cartridges are not using a computer running Windows. • You are not running too many programs when you...the power and unplug the power cord from each one to a functioning alternating current (AC) power outlet, and is set as the default in the Printer Setup Utility. When the device is turned on ...for more information, see Clear a jam in their correct color-coded slots. For the Mac OS, set...
... Media is loaded correctly in the tray and is not jammed in the device. • Printheads and ink cartridges are not using a computer running Windows. • You are not running too many programs when you...the power and unplug the power cord from each one to a functioning alternating current (AC) power outlet, and is set as the default in the Printer Setup Utility. When the device is turned on ...for more information, see Clear a jam in their correct color-coded slots. For the Mac OS, set...
User Guide
Page 164
... removing the printhead, turn off the device, wait about ink levels. Clean the printhead Complete the printhead cleaning procedure. Chapter 10 Clean the printhead Complete the printhead cleaning procedure. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page ...(see Change print settings. For more information, see which cartridge is inserted into its correct color-coded slot. For more information, see Replace the ink cartridges. Check the printhead ...
... removing the printhead, turn off the device, wait about ink levels. Clean the printhead Complete the printhead cleaning procedure. Chapter 10 Clean the printhead Complete the printhead cleaning procedure. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page ...(see Change print settings. For more information, see which cartridge is inserted into its correct color-coded slot. For more information, see Replace the ink cartridges. Check the printhead ...
User Guide
Page 167
...turn on and not flashing, reconnect the cable. In the printer driver, select the Best print quality, and also increase the ink drying time and reduce the ink saturation using the Best print quality. Poor print quality and unexpected... the print driver that contains the media that have rich, blended colors can wrinkle or smear when printed using the ink volume under the advanced features (Windows) or ink features (Mac OS). Make sure the cable connections at both ends...your document, if available. If the device does not return to use HP Premium Paper designed for transparencies.
...turn on and not flashing, reconnect the cable. In the printer driver, select the Best print quality, and also increase the ink drying time and reduce the ink saturation using the Best print quality. Poor print quality and unexpected... the print driver that contains the media that have rich, blended colors can wrinkle or smear when printed using the ink volume under the advanced features (Windows) or ink features (Mac OS). Make sure the cable connections at both ends...your document, if available. If the device does not return to use HP Premium Paper designed for transparencies.
User Guide
Page 168
... When printing on special or customsized media (Windows). Check the printheads Print the print quality diagnostic page on a clean sheet of media, ink will dry more information, see Select print media. For more information, see To print the print quality diagnostic page. 164 Maintain and troubleshoot... print settings Make sure Print in Grayscale is not selected in the printer driver allows you to print at a faster rate, which is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver. Chapter 10 Check the media type Some types of white paper...
... When printing on special or customsized media (Windows). Check the printheads Print the print quality diagnostic page on a clean sheet of media, ink will dry more information, see Select print media. For more information, see To print the print quality diagnostic page. 164 Maintain and troubleshoot... print settings Make sure Print in Grayscale is not selected in the printer driver allows you to print at a faster rate, which is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver. Chapter 10 Check the media type Some types of white paper...
User Guide
Page 169
...print quality diagnostic page. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the ...device opening. • Check for the device and the tray being used. Check the graphics placement Use the zoom or print preview feature of your software to the device or printhead. Another paper-feed problem is occurring Media is not supported for the printer... paper. Solve paper-feed problems 165 HP does not guarantee or support refilled ink cartridges. For ordering information, see Clear...
...print quality diagnostic page. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the ...device opening. • Check for the device and the tray being used. Check the graphics placement Use the zoom or print preview feature of your software to the device or printhead. Another paper-feed problem is occurring Media is not supported for the printer... paper. Solve paper-feed problems 165 HP does not guarantee or support refilled ink cartridges. For ordering information, see Clear...
