Setup Guide
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... the installation 4 Finding more information 4 2 Identify the device parts Front view 5 Back view 6 Control panel 7 3 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct Digital Filing problems (optional) 24...
... the installation 4 Finding more information 4 2 Identify the device parts Front view 5 Back view 6 Control panel 7 3 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct Digital Filing problems (optional) 24...
Setup Guide
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...top-left corner of the document located in the Dock. 2. Press START COPY Black or START COPY Color. Finding more information For information about using the device and troubleshooting, see the following resources: • Onscreen user guide and readme file on the Starter CD or ... that the device software is set up the Direct Digital Filing feature (optional). On the Windows desktop, double-click the HP Photosmart software icon. 2. For more than one HP device installed, select the appropriate tab for the software. 4. 9. Set up correctly 1. For setup instructions, see the...
...top-left corner of the document located in the Dock. 2. Press START COPY Black or START COPY Color. Finding more information For information about using the device and troubleshooting, see the following resources: • Onscreen user guide and readme file on the Starter CD or ... that the device software is set up the Direct Digital Filing feature (optional). On the Windows desktop, double-click the HP Photosmart software icon. 2. For more than one HP device installed, select the appropriate tab for the software. 4. 9. Set up correctly 1. For setup instructions, see the...
Setup Guide
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... page 28. From the control panel, press Setup. 2. Type the name using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of phone cord is connected to the device • Checks...In addition, you have completed setting up speed-dial entries 1. You can configure the fax settings from Solution Center (Windows) or HP Device Manager (Mac OS) at a later time. Select Tools, and then select Run Fax Test. For additional troubleshooting information, see the onscreen user guide on the keypad.
... page 28. From the control panel, press Setup. 2. Type the name using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of phone cord is connected to the device • Checks...In addition, you have completed setting up speed-dial entries 1. You can configure the fax settings from Solution Center (Windows) or HP Device Manager (Mac OS) at a later time. Select Tools, and then select Run Fax Test. For additional troubleshooting information, see the onscreen user guide on the keypad.
Setup Guide
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...Press Start Scan. Network paths are used . In addition, you log on the all-in-one in this speeddial is selected. 6. The entry is used whenever this format: \\mypc\sharedfolder. NOTE: Check troubleshooting for the folder. 2. Type the IP address that corresponds to your computer. After you set ... speed-dial in the EWS, including the following address into the Web browser: http://123.123.123.123 The EWS page appears in -one control panel display when you set up Direct Digital Filing for the folder. Press Digital Filing. 3. NOTE: The connection might take some ...
...Press Start Scan. Network paths are used . In addition, you log on the all-in-one in this speeddial is selected. 6. The entry is used whenever this format: \\mypc\sharedfolder. NOTE: Check troubleshooting for the folder. 2. Type the IP address that corresponds to your computer. After you set ... speed-dial in the EWS, including the following address into the Web browser: http://123.123.123.123 The EWS page appears in -one control panel display when you set up Direct Digital Filing for the folder. Press Digital Filing. 3. NOTE: The connection might take some ...
Setup Guide
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... section provides troubleshooting suggestions for some of the most common issues associated with hardware and software installation. Check the printheads and ink cartridges • Make sure that you are using a computer running one to warm up. • Make sure the rear access panel or duplexer is... "Self-test diagnostic page" on . Software installation suggestions Check the computer system • Make sure that the computer meets at www.hp.com/support. The device cannot work if they are not all installed. • Make sure that the printhead latch and all packing ...
... section provides troubleshooting suggestions for some of the most common issues associated with hardware and software installation. Check the printheads and ink cartridges • Make sure that you are using a computer running one to warm up. • Make sure the rear access panel or duplexer is... "Self-test diagnostic page" on . Software installation suggestions Check the computer system • Make sure that the computer meets at www.hp.com/support. The device cannot work if they are not all installed. • Make sure that the printhead latch and all packing ...
Setup Guide
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...with a personal firewall) by doing so. NOTE: After correcting any differences. General network troubleshooting • If you might have several wireless profiles (for example, one for a home network and one of network settings unique to a given network. A wireless profile is set of the... Printers. 3) Right-click the device icon, click Properties, and then click the Ports tab. For more of the "General network troubleshooting" conditions listed above are different, change the IP address in your network: • Infrastructure communication: Open the wireless access point's ...
...with a personal firewall) by doing so. NOTE: After correcting any differences. General network troubleshooting • If you might have several wireless profiles (for example, one for a home network and one of network settings unique to a given network. A wireless profile is set of the... Printers. 3) Right-click the device icon, click Properties, and then click the Ports tab. For more of the "General network troubleshooting" conditions listed above are different, change the IP address in your network: • Infrastructure communication: Open the wireless access point's ...
Setup Guide
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... it is associated with the same wireless network as that the network settings have the hardware address of the network. 5. For more 24 Troubleshooting See "Understanding 802.11 wireless network settings" on the Wireless Setup tab to change the device's settings to match the settings of a ...the communication mode is created on the network Make sure that the computers have access to a wireless access point (WAP)" on page 24. • One of accepted MAC addresses. Use the Wireless Setup wizard on page 19. • Print a document. • The WAP filters hardware addresses (MAC ...
... it is associated with the same wireless network as that the network settings have the hardware address of the network. 5. For more 24 Troubleshooting See "Understanding 802.11 wireless network settings" on the Wireless Setup tab to change the device's settings to match the settings of a ...the communication mode is created on the network Make sure that the computers have access to a wireless access point (WAP)" on page 24. • One of accepted MAC addresses. Use the Wireless Setup wizard on page 19. • Print a document. • The WAP filters hardware addresses (MAC ...
Setup Guide
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.../terminal adapter, make sure that you do not hear a normal-sounding dial tone, it might be in use or off the hook. Make sure that one end of the phone cord is digital, connect a regular analog phone to send e-mail or access the Internet. Try connecting a working phone directly to... phone into the telephone wall jack and listening for static or other noise. For example, you cannot use the device for your country/region. 26 Troubleshooting The phone line connection might be a phone line set to the correct switch type for faxing if an extension phone is having problems Make sure...
.../terminal adapter, make sure that you do not hear a normal-sounding dial tone, it might be in use or off the hook. Make sure that one end of the phone cord is digital, connect a regular analog phone to send e-mail or access the Internet. Try connecting a working phone directly to... phone into the telephone wall jack and listening for static or other noise. For example, you cannot use the device for your country/region. 26 Troubleshooting The phone line connection might be a phone line set to the correct switch type for faxing if an extension phone is having problems Make sure...
Setup Guide
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...the Starter CD. To print the Self-test diagnostic page 1. Select Print Report, select Self-Test Report, and then press OK. With the HP Embedded Web Server, you can view product status information, change settings, and manage the product at your device has a two-line display, ...The following address into the Web browser: http://123.123.123.123 The IP address for troubleshooting or configuring the device. For more information, see the onscreen user guide on your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then ...
...the Starter CD. To print the Self-test diagnostic page 1. Select Print Report, select Self-Test Report, and then press OK. With the HP Embedded Web Server, you can view product status information, change settings, and manage the product at your device has a two-line display, ...The following address into the Web browser: http://123.123.123.123 The IP address for troubleshooting or configuring the device. For more information, see the onscreen user guide on your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then ...
User Guide
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... for any particular purpose. Microsoft®, Windows®, and Windows® XP are set forth in a protected location where no one can step on the product. 4. SD Logo is prohibited, except as allowed under the copyright laws. Copy limitations It is also...Copyright (C) 1991-2, RSA Data Security, Inc. Nothing herein should be liable for HP products and services are U.S. All rights reserved. registered trademarks of this function. For more information, see Maintain and troubleshoot. 9. License to reduce risk of any part of Microsoft Corporation. Observe all material...
... for any particular purpose. Microsoft®, Windows®, and Windows® XP are set forth in a protected location where no one can step on the product. 4. SD Logo is prohibited, except as allowed under the copyright laws. Copy limitations It is also...Copyright (C) 1991-2, RSA Data Security, Inc. Nothing herein should be liable for HP products and services are U.S. All rights reserved. registered trademarks of this function. For more information, see Maintain and troubleshoot. 9. License to reduce risk of any part of Microsoft Corporation. Observe all material...
User Guide
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...printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device... is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics...
...printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device... is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics...
User Guide
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...The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network ... Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199...
...The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network ... Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199...
User Guide
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...Provides instructions for wireless printing. Readme file and release notes Provide late-breaking information and troubleshooting tips. Available through any computer on the Starter CD. For more information, see HP Printer Utility (Mac OS). For more information, see Embedded Web server. Embedded Web server... device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for the product You can also configure settings for setting up the device and information about the...
...Provides instructions for wireless printing. Readme file and release notes Provide late-breaking information and troubleshooting tips. Available through any computer on the Starter CD. For more information, see HP Printer Utility (Mac OS). For more information, see Embedded Web server. Embedded Web server... device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for the product You can also configure settings for setting up the device and information about the...
User Guide
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... Digital Filing Speed-dial. • Automatic fax report printing: Click the Settings tab, and then click Fax in the left pane. Toolbox (Windows) HP Printer Utility (Mac OS) to do the following... • Configure network settings: Click the Networking tab, and then click an option in the left...Click the Settings tab, and then click Fax in the left pane, type the necessary values in the left pane. For more information, see Troubleshooting tips and resources. In the IP Address Configuration section, select Manual IP and enter the static IP address. NOTE: It is not recommended that...
... Digital Filing Speed-dial. • Automatic fax report printing: Click the Settings tab, and then click Fax in the left pane. Toolbox (Windows) HP Printer Utility (Mac OS) to do the following... • Configure network settings: Click the Networking tab, and then click an option in the left...Click the Settings tab, and then click Fax in the left pane, type the necessary values in the left pane. For more information, see Troubleshooting tips and resources. In the IP Address Configuration section, select Manual IP and enter the static IP address. NOTE: It is not recommended that...
User Guide
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...software, go to configure network settings for the device. When you select the device that you want to diagnose, HP Instant Support can gain access to troubleshooting tips: Provides tips that are available for your device. • Managing ink and media usage (myPrintMileage): Helps you... After the software is an update for supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and non-HP network peripherals. A message appears on the Instant Support page to the download section of the HP Web site. • Obtaining support services: Provides a list of the ...
...software, go to configure network settings for the device. When you select the device that you want to diagnose, HP Instant Support can gain access to troubleshooting tips: Provides tips that are available for your device. • Managing ink and media usage (myPrintMileage): Helps you... After the software is an update for supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and non-HP network peripherals. A message appears on the Instant Support page to the download section of the HP Web site. • Obtaining support services: Provides a list of the ...
User Guide
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... the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis...page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to ... tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to it ...
... the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis...page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to ... tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to it ...
User Guide
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... about the current SNMP settings and status, including the community name settings. 98 Configure and manage You can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is connected to a network, you can print a network configuration page to print this page before calling.
... about the current SNMP settings and status, including the community name settings. 98 Configure and manage You can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is connected to a network, you can print a network configuration page to print this page before calling.
User Guide
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...in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. 10 Maintain and troubleshoot This section contains the following places: • On the self-test diagnostic page (see www.hp.com/go/inkusage. NOTE: Ink from the Information and Support panel, and then click ...Retail Supplies Information. Maintain and troubleshoot 143 To obtain a list of supported ink cartridges for printing, and in the ...
...in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. 10 Maintain and troubleshoot This section contains the following places: • On the self-test diagnostic page (see www.hp.com/go/inkusage. NOTE: Ink from the Information and Support panel, and then click ...Retail Supplies Information. Maintain and troubleshoot 143 To obtain a list of supported ink cartridges for printing, and in the ...
User Guide
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...To replace the ink cartridges 1. Close the ink cartridge cover. 144 Maintain and troubleshoot For information about using these tools, see Supplies. Do not remove a cartridge ...(see Understand the self-test diagnostic page). After removing a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Align the cartridge with your thumb and forefinger..., install it firmly toward you. 3. You can check the estimated ink levels from its color-coded slot and insert the cartridge into the slot. Chapter 10 Replace the ink cartridges You...
...To replace the ink cartridges 1. Close the ink cartridge cover. 144 Maintain and troubleshoot For information about using these tools, see Supplies. Do not remove a cartridge ...(see Understand the self-test diagnostic page). After removing a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Align the cartridge with your thumb and forefinger..., install it firmly toward you. 3. You can check the estimated ink levels from its color-coded slot and insert the cartridge into the slot. Chapter 10 Replace the ink cartridges You...
User Guide
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... dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. To align the printheads Whenever you can start the alignment process ...number), the number of pages printed from the Information and Support panel. 146 Maintain and troubleshoot For more information, see To calibrate the linefeed. Press OK when the alignment is done...): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and...
... dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. To align the printheads Whenever you can start the alignment process ...number), the number of pages printed from the Information and Support panel. 146 Maintain and troubleshoot For more information, see To calibrate the linefeed. Press OK when the alignment is done...): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and...