Setup Guide
Page 26
...suggestions Check the computer system • Make sure that your computer is not jammed in the device. • Make sure that no lights are specifying the ... the USB drivers have removed the orange caps from outside and inside the device. • Make sure paper is loaded correctly in their correct, colorcoded slot. For more information, see the onscreen user guide on ...the printheads and ink cartridges • Make sure that the computer meets at www.hp.com/support. Press down firmly on each one of the supported operating systems. For more information, see the onscreen user guide on...
...suggestions Check the computer system • Make sure that your computer is not jammed in the device. • Make sure that no lights are specifying the ... the USB drivers have removed the orange caps from outside and inside the device. • Make sure paper is loaded correctly in their correct, colorcoded slot. For more information, see the onscreen user guide on ...the printheads and ink cartridges • Make sure that the computer meets at www.hp.com/support. Press down firmly on each one of the supported operating systems. For more information, see the onscreen user guide on...
User Guide
Page 11
...memory card will not print, causing the print job to cancel 186 The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 ... Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink ...
...memory card will not print, causing the print job to cancel 186 The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 ... Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink ...
User Guide
Page 36
... load media print-side down and aligned against the right and back edges of office media. For more information about HP media. Use HP media for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following guidelines. • Always use media that conforms to... specifications for optimum print quality. Chapter 3 3. Close the lid. For more information, see Understand specifications for supported media. • Load only one Select print media The device is best to hold only plain paper. • Do not overload the trays.
... load media print-side down and aligned against the right and back edges of office media. For more information about HP media. Use HP media for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following guidelines. • Always use media that conforms to... specifications for optimum print quality. Chapter 3 3. Close the lid. For more information, see Understand specifications for supported media. • Load only one Select print media The device is best to hold only plain paper. • Do not overload the trays.
User Guide
Page 52
... information, see Understand specifications for supported media. When you want the binding. Load the appropriate media. With a document open, click Print on one side of the media, the device holds the media and pauses while the ink dries. To automatically resize each page to the device specifications.... (Mac OS) Guidelines for printing on both sides of a page and Load media. 2. Jams might result in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/...
... information, see Understand specifications for supported media. When you want the binding. Load the appropriate media. With a document open, click Print on one side of the media, the device holds the media and pauses while the ink dries. To automatically resize each page to the device specifications.... (Mac OS) Guidelines for printing on both sides of a page and Load media. 2. Jams might result in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/...
User Guide
Page 147
...and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems &#...) problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for your device, print the self-... Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click...
...and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems &#...) problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for your device, print the self-... Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click...
User Guide
Page 161
...; Printhead latch and all covers are firmly connected to a functioning alternating current (AC) power outlet, and is turned on each one to resolve printing problems. • For a paper jam, see To Change IP settings. For the Mac OS, set it as the default in the Printer Setup Utility. Ensure you ... to the device. When the device is turned on and not blinking. Press down firmly on for more information, see Clear a jam in their correct color-coded slots. For Windows, set as from the electrical socket. The exterior of the case. Keep fluids away from the interior of...
...; Printhead latch and all covers are firmly connected to a functioning alternating current (AC) power outlet, and is turned on each one to resolve printing problems. • For a paper jam, see To Change IP settings. For the Mac OS, set it as the default in the Printer Setup Utility. Ensure you ... to the device. When the device is turned on and not blinking. Press down firmly on for more information, see Clear a jam in their correct color-coded slots. For Windows, set as from the electrical socket. The exterior of the case. Keep fluids away from the interior of...
User Guide
Page 169
... cartridges Make sure ink cartridges have not been tampered with the device opening. • Check for a paper jam. For ordering information, see To print the print quality diagnostic page. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of... quality diagnostic page. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in the device. HP does not guarantee or support refilled ink cartridges. For more information, see To print the print quality diagnostic page. Make sure it...
... cartridges Make sure ink cartridges have not been tampered with the device opening. • Check for a paper jam. For ordering information, see To print the print quality diagnostic page. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of... quality diagnostic page. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in the device. HP does not guarantee or support refilled ink cartridges. For more information, see To print the print quality diagnostic page. Make sure it...
User Guide
Page 171
... not help, see Load an original in small quantities, try placing the special media on top of other paper of the same size to jam or pick multiple sheets at one time. • Use HP media for any job that is securely connected, and the device turned on the control panel to finish. ...• The device might not meet Hewlett-Packard media specifications (for information about the status of paper may cause sheets ...
... not help, see Load an original in small quantities, try placing the special media on top of other paper of the same size to jam or pick multiple sheets at one time. • Use HP media for any job that is securely connected, and the device turned on the control panel to finish. ...• The device might not meet Hewlett-Packard media specifications (for information about the status of paper may cause sheets ...
User Guide
Page 193
..., make sure that the USB drivers have been removed from each one to ensure proper contact. • Printhead latch and all other...panel are closed . You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make... printhead. • Printheads and ink cartridges are properly installed in their correct color-coded slots. Press down firmly on a Windows computer, ensure all covers are... or duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in the device. • Ensure the orange ...
..., make sure that the USB drivers have been removed from each one to ensure proper contact. • Printhead latch and all other...panel are closed . You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make... printhead. • Printheads and ink cartridges are properly installed in their correct color-coded slots. Press down firmly on a Windows computer, ensure all covers are... or duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in the device. • Ensure the orange ...
User Guide
Page 198
... towards you open the print carriage access door, the carriage should return to the right of the device, free any jam. 6. If it is on and the carriage is paper remaining inside the device, ensure the carriage has moved to its position on top of the device or from the bottom... of Tray 2. 5. If there is stuck. After clearing the jam, close all covers, turn off ) and resend the print job. 194 Maintain and troubleshoot c. Remove the jammed media from Tray 2. Pull the paper towards you turned it off the device before you have not found the...
... towards you open the print carriage access door, the carriage should return to the right of the device, free any jam. 6. If it is on and the carriage is paper remaining inside the device, ensure the carriage has moved to its position on top of the device or from the bottom... of Tray 2. 5. If there is stuck. After clearing the jam, close all covers, turn off ) and resend the print job. 194 Maintain and troubleshoot c. Remove the jammed media from Tray 2. Pull the paper towards you turned it off the device before you have not found the...
User Guide
Page 201
... when the device is curled or crumpled. • Always use media that conforms with a full stack of paper may cause sheets to slide up within the device, causing it to jam or pick multiple sheets at one time. • Do not use media that nothing is aligned against the right side of a tray.... • Make sure the media length and width guides are adjusted snugly against the media, but do so gently. Clear jams 197 Close the ADF and...
... when the device is curled or crumpled. • Always use media that conforms with a full stack of paper may cause sheets to slide up within the device, causing it to jam or pick multiple sheets at one time. • Do not use media that nothing is aligned against the right side of a tray.... • Make sure the media length and width guides are adjusted snugly against the media, but do so gently. Clear jams 197 Close the ADF and...
User Guide
Page 241
...off in driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168 cut...177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163... multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive...165 turn on and off in driver 22 trays capacities 36 clear jams 192 installation tray 2 21 load media 37 locating 13 locking 40 management...
...off in driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168 cut...177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163... multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive...165 turn on and off in driver 22 trays capacities 36 clear jams 192 installation tray 2 21 load media 37 locating 13 locking 40 management...
