User's Guide
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... Front view...5 Control panel...6 Back view...7 2 Installing the accessories Installing the duplex unit...10 Installing tray 2...11 3 Using the printer Selecting print media...14 Tips for selecting and using print media 14 Understanding specifications for supported media 15 Understanding supported sizes 15 Understanding... custom-sized media (Windows 26 To print on special or custom-sized media (Mac OS 26 4 Maintaining and troubleshooting Replacing the ink cartridges...30 Maintaining the printheads...31 To check printhead health...31 To print the print quality diagnostic page 31 ENWW iii
... Front view...5 Control panel...6 Back view...7 2 Installing the accessories Installing the duplex unit...10 Installing tray 2...11 3 Using the printer Selecting print media...14 Tips for selecting and using print media 14 Understanding specifications for supported media 15 Understanding supported sizes 15 Understanding... custom-sized media (Windows 26 To print on special or custom-sized media (Mac OS 26 4 Maintaining and troubleshooting Replacing the ink cartridges...30 Maintaining the printheads...31 To check printhead health...31 To print the print quality diagnostic page 31 ENWW iii
User's Guide
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Understanding the printer parts Front view 1 Control panel 2 Output tray 3 Paper guides 4 Tray 1 5 Tray 2 (HP Officejet Pro K550dtn/K550dtwn) 6 Ink cartridge cover 7 Ink cartridges 8 Printheads 9 Printhead latch 10 Top cover ENWW Understanding the printer parts 5
Understanding the printer parts Front view 1 Control panel 2 Output tray 3 Paper guides 4 Tray 1 5 Tray 2 (HP Officejet Pro K550dtn/K550dtwn) 6 Ink cartridge cover 7 Ink cartridges 8 Printheads 9 Printhead latch 10 Top cover ENWW Understanding the printer parts 5
User's Guide
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Control panel For more information about interpreting control-panel lights, see Printer lights reference. 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights 6 Chapter 1 Getting started ENWW
Control panel For more information about interpreting control-panel lights, see Printer lights reference. 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights 6 Chapter 1 Getting started ENWW
User's Guide
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4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
User's Guide
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... which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Align the cartridge with your thumb and forefinger and pulling it between your printer, see Supplies. Replacing the ink cartridges You can also print the configuration page to ensure proper contact. 5. NOTE After removing a cartridge from the Toolbox (Windows), the HP Printer Utility...
... which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Align the cartridge with your thumb and forefinger and pulling it between your printer, see Supplies. Replacing the ink cartridges You can also print the configuration page to ensure proper contact. 5. NOTE After removing a cartridge from the Toolbox (Windows), the HP Printer Utility...
User's Guide
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... ● Media is loaded correctly in the tray and is not jammed in the printer. ● Printheads and ink cartridges are removed from each one to a functioning alternating current (AC) power outlet, and ...are closed. ● Rear access panel (HP Officejet Pro K550) or duplex unit (HP Officejet Pro K550dtn/K550dtwn) is set as the current or default printer. For Mac OS, set the printer as the default in the ready state. ... not blinking. For Windows, set the printer as the default in their correct color-coded slots. Close programs that you have removed the orange protective caps...
... ● Media is loaded correctly in the tray and is not jammed in the printer. ● Printheads and ink cartridges are removed from each one to a functioning alternating current (AC) power outlet, and ...are closed. ● Rear access panel (HP Officejet Pro K550) or duplex unit (HP Officejet Pro K550dtn/K550dtwn) is set as the current or default printer. For Mac OS, set the printer as the default in the ready state. ... not blinking. For Windows, set the printer as the default in their correct color-coded slots. Close programs that you have removed the orange protective caps...
User's Guide
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...printer driver for empty ink cartridges ▲ Check the printer lights to minimize the effects of media loaded in the printer... page settings in the printer driver match the page ...cartridge might be empty. Move the printer away from the source of the printer...tray. The Toolbox (Windows), HP Printer Utility (Mac OS), and... interference ▲ If the printer is connected using wireless communication ...feet) long to see which cartridge is low (see Interpreting control...See Replacing the ink cartridges. Placement of the...Check the printer software settings ▲ The printer prints slower...
...printer driver for empty ink cartridges ▲ Check the printer lights to minimize the effects of media loaded in the printer... page settings in the printer driver match the page ...cartridge might be empty. Move the printer away from the source of the printer...tray. The Toolbox (Windows), HP Printer Utility (Mac OS), and... interference ▲ If the printer is connected using wireless communication ...feet) long to see which cartridge is low (see Interpreting control...See Replacing the ink cartridges. Placement of the...Check the printer software settings ▲ The printer prints slower...
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See Replacing the ink cartridges. Make sure the media used meets HP specifications, and try printing a backup copy of your document, if available. 44 Chapter 4 Maintaining and troubleshooting ENWW Check the type of media loaded in the printer driver that contains the media that are low on a clean sheet ...the type of white paper. Meaningless characters print If an interruption occurs to a job that is on the printer without connecting the cable, and delete any ink cartridges that you can sometimes cause slight distortions to the ready state, cancel all jobs and wait again. If ...
See Replacing the ink cartridges. Make sure the media used meets HP specifications, and try printing a backup copy of your document, if available. 44 Chapter 4 Maintaining and troubleshooting ENWW Check the type of media loaded in the printer driver that contains the media that are low on a clean sheet ...the type of white paper. Meaningless characters print If an interruption occurs to a job that is on the printer without connecting the cable, and delete any ink cartridges that you can sometimes cause slight distortions to the ready state, cancel all jobs and wait again. If ...
User's Guide
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...reduce ink, or use with the printer. Check the ink cartridges ▲ If lines in the printer driver. ENWW Poor print quality and unexpected printouts 45 See Replacing the ink cartridges. However, note that decreasing ink saturation might have rich, blended colors can wrinkle or smear when printed using... to print at a faster rate, which is good for printing vivid color documents. Check the media type ▲ Some media types are not suitable for transparencies. This is especially true for use HP Premium Paper designed for printing drafts. Ink is smearing Check the print settings...
...reduce ink, or use with the printer. Check the ink cartridges ▲ If lines in the printer driver. ENWW Poor print quality and unexpected printouts 45 See Replacing the ink cartridges. However, note that decreasing ink saturation might have rich, blended colors can wrinkle or smear when printed using... to print at a faster rate, which is good for printing vivid color documents. Check the media type ▲ Some media types are not suitable for transparencies. This is especially true for use HP Premium Paper designed for printing drafts. Ink is smearing Check the print settings...
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... (see To print the print quality diagnostic page). HP does not guarantee or support refilled ink cartridges. Lines or dots are printing Check the print settings ▲ Make sure Print in Grayscale is not selected in the printer driver. Check the printheads ▲ Print the print... a clean sheet of white paper. Check the ink cartridges ▲ Make sure ink cartridges have not been tampered with. Printout shows bleeding colors Check the print settings ▲ Some media type settings (such as for gaps in the printer driver. Check the graphics placement ▲ Use the ...
... (see To print the print quality diagnostic page). HP does not guarantee or support refilled ink cartridges. Lines or dots are printing Check the print settings ▲ Make sure Print in Grayscale is not selected in the printer driver. Check the printheads ▲ Print the print... a clean sheet of white paper. Check the ink cartridges ▲ Make sure ink cartridges have not been tampered with. Printout shows bleeding colors Check the print settings ▲ Some media type settings (such as for gaps in the printer driver. Check the graphics placement ▲ Use the ...
User's Guide
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... power cable. ● Press (Power button). The printer is ready. ▲ No action is on. Interpreting control panel lights 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights For more information, visit HP website (www.hp.com/support/officejetprok550) for the latest troubleshooting...
... power cable. ● Press (Power button). The printer is ready. ▲ No action is on. Interpreting control panel lights 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights For more information, visit HP website (www.hp.com/support/officejetprok550) for the latest troubleshooting...
User's Guide
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...try to print. ● If the error persists, replace the ink cartridge indicated. 60 Chapter 5 Printer lights reference ENWW The Power light, and one or more of the ink cartridge lights blink. One or more of the ink cartridges have expired. The Power light, and one or more of the printhead...and must be covered under the warranty. One or more of the ink cartridges are out of the printheads are missing. ● Install the printhead indicated, and then try to the printer from using expired ink cartridges will not be replaced before you choose to print. ● If the...
...try to print. ● If the error persists, replace the ink cartridge indicated. 60 Chapter 5 Printer lights reference ENWW The Power light, and one or more of the ink cartridge lights blink. One or more of the ink cartridges have expired. The Power light, and one or more of the printhead...and must be covered under the warranty. One or more of the ink cartridges are out of the printheads are missing. ● Install the printhead indicated, and then try to the printer from using expired ink cartridges will not be replaced before you choose to print. ● If the...
User's Guide
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... on. Each of the ink cartridge lights are on ink and will need to set up the printer, the printer is receiving wireless information from the USB flash drive. One of the following processes is taking place: ● The printer is on. (HP Officejet Pro K550dtwn) All lights are on . See All printer lights are on . ENWW Interpreting...
... on. Each of the ink cartridge lights are on ink and will need to set up the printer, the printer is receiving wireless information from the USB flash drive. One of the following processes is taking place: ● The printer is on. (HP Officejet Pro K550dtwn) All lights are on . See All printer lights are on . ENWW Interpreting...
User's Guide
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... tool... ...to view information about replacement ink cartridges and expirations dates. ● Printer errors: Click the Printer Status tab, click Preferences, and then select one or more information. ● Printer status information: Click the Information tab, and ... ink cartridges and printheads. ENWW Managing the printer 67 Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) Obtain information about administering the printer and modifying settings. See Printer lights reference for monitoring the printer. Monitor the printer This ...
... tool... ...to view information about replacement ink cartridges and expirations dates. ● Printer errors: Click the Printer Status tab, click Preferences, and then select one or more information. ● Printer status information: Click the Information tab, and ... ink cartridges and printheads. ENWW Managing the printer 67 Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) Obtain information about administering the printer and modifying settings. See Printer lights reference for monitoring the printer. Monitor the printer This ...
User's Guide
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...as HP Instant Support, myPrintMileage, and online ordering of your choice. You can also add or customize a link to this guide for help in performing basic printing tasks and solving problems. NOTE The Toolbox can order printing supplies for the printer online. ● Cartridge Information:... Shows order numbers and expiration dates of installed printers that have been configured for more information. The link will appear on the client machine....
...as HP Instant Support, myPrintMileage, and online ordering of your choice. You can also add or customize a link to this guide for help in performing basic printing tasks and solving problems. NOTE The Toolbox can order printing supplies for the printer online. ● Cartridge Information:... Shows order numbers and expiration dates of installed printers that have been configured for more information. The link will appear on the client machine....
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... the print quality of a paper source. See Calibrating the color. ● Calibrate Linefeed: Allows you to perform linefeed calibration. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely...cartridges. ● Device Information: Displays information about the printer and the supplies. This page contains information about the printer model and serial number. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Select Library, and then select Printers. 3. See To calibrate the linefeed. ● HP...
... the print quality of a paper source. See Calibrating the color. ● Calibrate Linefeed: Allows you to perform linefeed calibration. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely...cartridges. ● Device Information: Displays information about the printer and the supplies. This page contains information about the printer model and serial number. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Select Library, and then select Printers. 3. See To calibrate the linefeed. ● HP...
User's Guide
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... the part numbers and expiration dates of pages printed from the trays and accessories. 2. If the status is connected to help troubleshoot printer problems; Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the product name, model number, serial number, and firmware version ...good, fair, and replace. this page shows the network settings for the printhead are installed (such as the printer will not function until it is often useful to call HP, it is 'replace', then the printhead should be monitored, but the printhead does not need to print ...
... the part numbers and expiration dates of pages printed from the trays and accessories. 2. If the status is connected to help troubleshoot printer problems; Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the product name, model number, serial number, and firmware version ...good, fair, and replace. this page shows the network settings for the printhead are installed (such as the printer will not function until it is often useful to call HP, it is 'replace', then the printhead should be monitored, but the printhead does not need to print ...
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... locate information on HP 88 ink cartridges. Choose your country/region, and then select Buy or Shopping. 98 Appendix A HP supplies and accessories ENWW HP 88 Black HP 88 Cyan HP 88 Magenta HP 88 Yellow HP 88L Black HP 88L Cyan HP 88L Magenta HP 88L Yellow C9385A ...C9386A C9387A C9388A C9396A C9391A C9392A C9393A Printheads HP 88 Black and Yellow HP 88 Magenta and Cyan C9381A C9382A HP media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP...
... locate information on HP 88 ink cartridges. Choose your country/region, and then select Buy or Shopping. 98 Appendix A HP supplies and accessories ENWW HP 88 Black HP 88 Cyan HP 88 Magenta HP 88 Yellow HP 88L Black HP 88L Cyan HP 88L Magenta HP 88L Yellow C9385A ...C9386A C9387A C9388A C9396A C9391A C9392A C9393A Printheads HP 88 Black and Yellow HP 88 Magenta and Cyan C9381A C9382A HP media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP...
User's Guide
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...-Packard limited warranty statement HP product Software Accessories Ink Cartridges Printheads Printer peripheral hardware (see www.hp.com/support/inkjet_warranty. If HP is unable to service the printer for the particular failure or damage. 5. Hewlett-Packard warrants to the use of a non-HP or refilled ink cartridge, HP will be uninterrupted or error free. 3. c. If HP receives, during the applicable...
...-Packard limited warranty statement HP product Software Accessories Ink Cartridges Printheads Printer peripheral hardware (see www.hp.com/support/inkjet_warranty. If HP is unable to service the printer for the particular failure or damage. 5. Hewlett-Packard warrants to the use of a non-HP or refilled ink cartridge, HP will be uninterrupted or error free. 3. c. If HP receives, during the applicable...
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...replacement provided that came in the box with ● Ink supply: it is detected, the printer will pause printing, you return a product? End of warranty date locations: Date format: YYYY/MM/DD HP Inkjet Supplies Expiration As ink ages, it can damage the printheads or other parts of the full...warranty? If you believe your ink supply or printhead is defective, you cannot return the product to www.hp.com/support/inkjet_warranty and select your product covered under the "Ink Cartridge Status" section on the configuration page. If expired ink is not past the "end of ink long ...
...replacement provided that came in the box with ● Ink supply: it is detected, the printer will pause printing, you return a product? End of warranty date locations: Date format: YYYY/MM/DD HP Inkjet Supplies Expiration As ink ages, it can damage the printheads or other parts of the full...warranty? If you believe your ink supply or printhead is defective, you cannot return the product to www.hp.com/support/inkjet_warranty and select your product covered under the "Ink Cartridge Status" section on the configuration page. If expired ink is not past the "end of ink long ...