User's Guide
Page 6
To align the printheads...33 To calibrate the linefeed...33 To clean the printheads...33 To clean the printhead contacts manually 34 To replace the printheads...36 Calibrating the color...37 Troubleshooting tips and resources...38 General troubleshooting tips...39 Resolving printing problems...40 Printer shuts down unexpectedly 40 All printer lights are on...40 Printer is not responding (nothing...
To align the printheads...33 To calibrate the linefeed...33 To clean the printheads...33 To clean the printhead contacts manually 34 To replace the printheads...36 Calibrating the color...37 Troubleshooting tips and resources...38 General troubleshooting tips...39 Resolving printing problems...40 Printer shuts down unexpectedly 40 All printer lights are on...40 Printer is not responding (nothing...
User's Guide
Page 40
... connected, align the printheads. Click Print PQ (print quality) diagnostic page and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. ● HP Printer Utility (...Mac OS): Click Print PQ Diagnostic Page from the Information and Support panel. 1 Printer Information: Shows printer information (such as the product model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads.
... connected, align the printheads. Click Print PQ (print quality) diagnostic page and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. ● HP Printer Utility (...Mac OS): Click Print PQ Diagnostic Page from the Information and Support panel. 1 Printer Information: Shows printer information (such as the product model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads.
User's Guide
Page 41
... Linefeed and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Calibrate Linefeed and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Align from the drop-down list in the left pane, select Align printheads from the Information and Support panel. For Windows 2000, Windows XP, and...
... Linefeed and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Calibrate Linefeed and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Align from the drop-down list in the left pane, select Align printheads from the Information and Support panel. For Windows 2000, Windows XP, and...
User's Guide
Page 44
... the printer initializes the printheads and prints the alignment pages. the printhead which corresponds to ensure proper contact. 7. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to the blinking printhead light. 15 If one or both the printhead lights still blink, replace the printhead which printheads work with your printer, see...
... the printer initializes the printheads and prints the alignment pages. the printhead which corresponds to ensure proper contact. 7. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to the blinking printhead light. 15 If one or both the printhead lights still blink, replace the printhead which printheads work with your printer, see...
User's Guide
Page 48
... ▲ See General troubleshooting tips. Check the printhead initialization ▲ When printheads are installed or replaced, the printer automatically prints a few alignment pages to a functioning alternating current (AC) power outlet. otherwise, the printer software might not be printed. If the problem persists, visit HP website (www.hp.com/ support/officejetprok550) for voltage requirements. Until this , uninstall the...
... ▲ See General troubleshooting tips. Check the printhead initialization ▲ When printheads are installed or replaced, the printer automatically prints a few alignment pages to a functioning alternating current (AC) power outlet. otherwise, the printer software might not be printed. If the problem persists, visit HP website (www.hp.com/ support/officejetprok550) for voltage requirements. Until this , uninstall the...
User's Guide
Page 58
... and troubleshooting ENWW Problems installing software NOTE Visit HP website (www.hp.com/support/officejetprok550) for damage. Problems connecting to start the alignment process manually (see To align the printheads). This process takes about 8 minutes, and the alignment pages may be downloaded from www.hp.com/support/officejetprok550. If the printer does not print the pages, try to...
... and troubleshooting ENWW Problems installing software NOTE Visit HP website (www.hp.com/support/officejetprok550) for damage. Problems connecting to start the alignment process manually (see To align the printheads). This process takes about 8 minutes, and the alignment pages may be downloaded from www.hp.com/support/officejetprok550. If the printer does not print the pages, try to...
User's Guide
Page 79
...; Print Configuration Page: Allows you to perform color calibration to set the tray lock and select a default tray (if tray 2 is installed). Select hp, select Utilities, and then select HP Printer Selector. 4. ENWW Managing the printer 71 See Understanding the configuration page. ● Align Printheads: Guides you through aligning the printheads. See HP Instant Support. ● Print PQ (print quality...
...; Print Configuration Page: Allows you to perform color calibration to set the tray lock and select a default tray (if tray 2 is installed). Select hp, select Utilities, and then select HP Printer Selector. 4. ENWW Managing the printer 71 See Understanding the configuration page. ● Align Printheads: Guides you through aligning the printheads. See HP Instant Support. ● Print PQ (print quality...
User's Guide
Page 80
... select Printers. 3. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), monitoring status (including levels for network connectivity. This page contains information about the printer model and serial number. See To align the printheads. ● Calibrate Color: Allows you through aligning the printheads. You...
... select Printers. 3. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), monitoring status (including levels for network connectivity. This page contains information about the printer model and serial number. See To align the printheads. ● Calibrate Color: Allows you through aligning the printheads. You...
User's Guide
Page 135
... storage environment 112 printer driver changing settings 22 online help (Windows) 2 uninstalling 92 version 101 warranty 105 printer management problems troubleshooting 49 Printer Services tab Toolbox (Windows) 71 Printer Status tab Toolbox (Windows) 70 printhead latch illustration 5 printheads aligning 33 checking health...notes 2 resolution dots per inch (dpi) 112 S SecureEasySetup (SES) using 88 security managing 66 security while using HP Instant Support 73 processor specifications 110 purchasing online system requirements 96 Q quality. See customer support T temperature information 112 ...
... storage environment 112 printer driver changing settings 22 online help (Windows) 2 uninstalling 92 version 101 warranty 105 printer management problems troubleshooting 49 Printer Services tab Toolbox (Windows) 71 Printer Status tab Toolbox (Windows) 70 printhead latch illustration 5 printheads aligning 33 checking health...notes 2 resolution dots per inch (dpi) 112 S SecureEasySetup (SES) using 88 security managing 66 security while using HP Instant Support 73 processor specifications 110 purchasing online system requirements 96 Q quality. See customer support T temperature information 112 ...