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...) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... printer driver using Add Printer 41 Configure the device (Mac OS 41 To install the software for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...
...) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... printer driver using Add Printer 41 Configure the device (Mac OS 41 To install the software for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...
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...ejects the paper 59 Poor print quality and unexpected printouts 59 Poor quality printouts ...59 Meaningless characters print 60 Ink is smearing ...60 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing ...panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
...ejects the paper 59 Poor print quality and unexpected printouts 59 Poor quality printouts ...59 Meaningless characters print 60 Ink is smearing ...60 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing ...panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
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Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
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...reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/accessibility. The software also supports ...Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. Understand the device parts • Front view • Control panel • Back view Front view 1 Control panel 2 Output tray 3 Tray 1 4 Length/width guides 5 Tray 2 (available with some models) 6 Ink cartridge door 7 Ink cartridges...
...reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/accessibility. The software also supports ...Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. Understand the device parts • Front view • Control panel • Back view Front view 1 Control panel 2 Output tray 3 Tray 1 4 Length/width guides 5 Tray 2 (available with some models) 6 Ink cartridge door 7 Ink cartridges...
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Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
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... panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Use this tool... Reset the administrator password and network settings: Press and hold (Configuration Page button), press (Resume button) three times, and release (Configuration Page button). Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel...
... panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Use this tool... Reset the administrator password and network settings: Press and hold (Configuration Page button), press (Resume button) three times, and release (Configuration Page button). Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel...
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...for each cartridge. Printer Information: Provides a link to the device, and then click Display Printer Toolbox. For more information, see HP Instant Support and myPrintMileage. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health...from the Starter CD by Phone: Shows telephone numbers that you can call to online ordering of the installed ink cartridges. NOTE: The ink levels shown are not available for the device online. • Order by selecting the full installation option if...
...for each cartridge. Printer Information: Provides a link to the device, and then click Display Printer Toolbox. For more information, see HP Instant Support and myPrintMileage. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health...from the Starter CD by Phone: Shows telephone numbers that you can call to online ordering of the installed ink cartridges. NOTE: The ink levels shown are not available for the device online. • Order by selecting the full installation option if...
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...-HP network peripherals. To open the Network Printer Setup Utility 1. Printer Settings panel • Trays Configuration: Set the default media type and size for network connectivity. Also allows you through aligning the printheads. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge...
...-HP network peripherals. To open the Network Printer Setup Utility 1. Printer Settings panel • Trays Configuration: Set the default media type and size for network connectivity. Also allows you through aligning the printheads. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge...
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... used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis, such as the duplexer. Understand the self-test diagnostic page 35 to view current device information, ink cartridge status, and printhead health status; NOTE: Do not... bookmark the Web pages that HP provides to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage....
... used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis, such as the duplexer. Understand the self-test diagnostic page 35 to view current device information, ink cartridge status, and printhead health status; NOTE: Do not... bookmark the Web pages that HP provides to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage....
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... Printer Information: Shows device information (such as gauges) and the part numbers and expiration dates of pages printed from the trays and accessories. 2. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is. 4. Ink Cartridge... Status: Shows the estimated ink levels (represented in graphical form as the product name, model number, serial number, and firmware version number), the ...
... Printer Information: Shows device information (such as gauges) and the part numbers and expiration dates of pages printed from the trays and accessories. 2. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is. 4. Ink Cartridge... Status: Shows the estimated ink levels (represented in graphical form as the product name, model number, serial number, and firmware version number), the ...
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... For information about using these tools, see Understand the self-test diagnostic page). You can find the ink cartridge number in the ink cartridge status section. For more information see www.hp.com/go/inkusage. • On the self-test diagnostic page (see Understand the self-test diagnostic ... and ink flowing smoothly. To obtain a list of the embedded Web server (see Understand the self-test diagnostic page. You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility,...
... For information about using these tools, see Understand the self-test diagnostic page). You can find the ink cartridge number in the ink cartridge status section. For more information see www.hp.com/go/inkusage. • On the self-test diagnostic page (see Understand the self-test diagnostic ... and ink flowing smoothly. To obtain a list of the embedded Web server (see Understand the self-test diagnostic page. You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility,...
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..., see To print the print quality diagnostic page. 46 Maintain and troubleshoot To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Close the ink cartridge cover. Remove the new ink cartridge from the device for long periods of printouts deteriorates, complete the relevant steps based on the...
..., see To print the print quality diagnostic page. 46 Maintain and troubleshoot To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Close the ink cartridge cover. Remove the new ink cartridge from the device for long periods of printouts deteriorates, complete the relevant steps based on the...
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...printheads are removed. • The device can be left in the Printers folder. For more information. • Pause Printing is not jammed in the device. • Printheads and ink cartridges are firmly connected to initialize it as a resealable plastic bag. For... appear on for more information, see Control- Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can print a self-test diagnostic page. For voltage requirements, see Solve paper-feed problems. • Power light...
...printheads are removed. • The device can be left in the Printers folder. For more information. • Pause Printing is not jammed in the device. • Printheads and ink cartridges are firmly connected to initialize it as a resealable plastic bag. For... appear on for more information, see Control- Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can print a self-test diagnostic page. For voltage requirements, see Solve paper-feed problems. • Power light...
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...printing black text and a blank page prints, the black cartridge might be empty. Evaluate any problem areas, and perform the recommended actions. Turn off the device after removing the printhead Remove the printhead. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page ... the page is properly closed. If you select the correct print quality settings in the printer driver for empty ink cartridges Check the control panel or the embedded Web server (see which cartridge is facing up and not in the device driver. Check the printhead • Make sure...
...printing black text and a blank page prints, the black cartridge might be empty. Evaluate any problem areas, and perform the recommended actions. Turn off the device after removing the printhead Remove the printhead. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page ... the page is properly closed. If you select the correct print quality settings in the printer driver for empty ink cartridges Check the control panel or the embedded Web server (see which cartridge is facing up and not in the device driver. Check the printhead • Make sure...
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...Device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may have loaded. For more information, see To print the print quality diagnostic page. Make sure the media meets HP specifications, and try to printouts. Poor print quality and unexpected ...printouts 59 For more information, see Replace the ink cartridges. For more information, see Understand specifications for supported media. • ...
...Device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may have loaded. For more information, see To print the print quality diagnostic page. Make sure the media meets HP specifications, and try to printouts. Poor print quality and unexpected ...printouts 59 For more information, see Replace the ink cartridges. For more information, see Understand specifications for supported media. • ...
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... To print the print quality diagnostic page. Check the printheads Print the print quality diagnostic page on a clean sheet of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to check for use of white paper. For ...the placement of white paper. Refilling processes and the use with . For more infromation, see HP supplies and accessories. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. Colors do not line up properly Check the printheads Print...
... To print the print quality diagnostic page. Check the printheads Print the print quality diagnostic page on a clean sheet of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to check for use of white paper. For ...the placement of white paper. Refilling processes and the use with . For more infromation, see HP supplies and accessories. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. Colors do not line up properly Check the printheads Print...
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... at the MSDOS prompt: C:\Ping 123.123.123.123 If a reply appears, the IP address is correct. Check the printheads and ink cartridges • Make sure that all packing tape and material have been removed from outside and inside the device. • Make sure that...the device IP address • To check the IP address of the printheads and ink cartridges are firmly installed in good working power outlet. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network...
... at the MSDOS prompt: C:\Ping 123.123.123.123 If a reply appears, the IP address is correct. Check the printheads and ink cartridges • Make sure that all packing tape and material have been removed from outside and inside the device. • Make sure that...the device IP address • To check the IP address of the printheads and ink cartridges are firmly installed in good working power outlet. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network...
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... For more information, visit the HP Web site (www.hp.com/support) for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page...
... For more information, visit the HP Web site (www.hp.com/support) for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page...
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...: Device services or repairs required as a result of using this cartridge is on . Damage that results to the printer from using expired ink cartridges will not be covered under the warranty. One or more of the ink cartridges have expired. All lights except the Power light go off. Explanation... on , and one or more of the printhead lights blink. The Power light is not covered under warranty. • Replace the indicated ink cartridge. • If you choose to print. • If the error persists after installing the indicated printhead, see Device does not accept printhead...
...: Device services or repairs required as a result of using this cartridge is on . Damage that results to the printer from using expired ink cartridges will not be covered under the warranty. One or more of the ink cartridges have expired. All lights except the Power light go off. Explanation... on , and one or more of the printhead lights blink. The Power light is not covered under warranty. • Replace the indicated ink cartridge. • If you choose to print. • If the error persists after installing the indicated printhead, see Device does not accept printhead...
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...• If the error persists, replace the indicated ink cartridge. One or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. For ordering information,... control-panel lights 73 Remove and reinsert the printhead if necessary. For more of the ink cartridge lights blink. The Power light is properly installed, and then try to print. (continued...action The Power light and one or more of the ink cartridges are out of the printhead lights blink. Replace the indicated ink cartridge. One or more of the printheads are faulty or ...
...• If the error persists, replace the indicated ink cartridge. One or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. For ordering information,... control-panel lights 73 Remove and reinsert the printhead if necessary. For more of the ink cartridge lights blink. The Power light is properly installed, and then try to print. (continued...action The Power light and one or more of the ink cartridges are out of the printhead lights blink. Replace the indicated ink cartridge. One or more of the printheads are faulty or ...