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...) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... printer driver using Add Printer 41 Configure the device (Mac OS 41 To install the software for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...
...) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... printer driver using Add Printer 41 Configure the device (Mac OS 41 To install the software for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...
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... characters print 60 Ink is smearing ...60 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up...panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
... characters print 60 Ink is smearing ...60 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up...panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
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Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
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... device doors, buttons, paper trays, and paper guides can be operated by users with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Mobility For users with mobility impairments, the device software functions can be executed through... keyboard commands. For accessibility information for the Mac OS, visit the Apple Web site at www.hp.com/accessibility. The software also supports Windows accessibility ...
... device doors, buttons, paper trays, and paper guides can be operated by users with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Mobility For users with mobility impairments, the device software functions can be executed through... keyboard commands. For accessibility information for the Mac OS, visit the Apple Web site at www.hp.com/accessibility. The software also supports Windows accessibility ...
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Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
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... HP Printer Utility (Mac OS) to view information about administering the device and modifying settings. Administer the device This section provides information about replacement ink cartridges and expirations dates. Click the Cartridge Details button to obtain the following ... NOTE: The ink levels...the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press (Configuration Page button). • Printer status information: Click the Information tab, and then click an...
... HP Printer Utility (Mac OS) to view information about administering the device and modifying settings. Administer the device This section provides information about replacement ink cartridges and expirations dates. Click the Cartridge Details button to obtain the following ... NOTE: The ink levels...the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press (Configuration Page button). • Printer status information: Click the Information tab, and then click an...
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... health Use device management tools 31 Toolbox tabs The Toolbox contains the following tabs. For more information, see HP Instant Support and myPrintMileage. Printer Information: Provides a link to online ordering of the installed ink cartridges. Actual ink volumes may vary. • Shop Online: Provides access to a Web site from the Starter CD by selecting the...
... health Use device management tools 31 Toolbox tabs The Toolbox contains the following tabs. For more information, see HP Instant Support and myPrintMileage. Printer Information: Provides a link to online ordering of the installed ink cartridges. Actual ink volumes may vary. • Shop Online: Provides access to a Web site from the Starter CD by selecting the...
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... settings such as network location name and wireless mode, and wired settings such as the self-test diagnostic page. • HP Support: Gain access to configure network settings for a tray, and set the language used to print reports such as TCP/...connectivity. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. To open the Network Printer Setup Utility 1.
... settings such as network location name and wireless mode, and wired settings such as the self-test diagnostic page. • HP Support: Gain access to configure network settings for a tray, and set the language used to print reports such as TCP/...connectivity. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. To open the Network Printer Setup Utility 1.
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To use more black or color ink, and the estimated number of pages you can print with the remaining amount of ink you have the following: • Internet connection • Device connected On the myPrintMileage Web site, you can see the print analysis, such as ...to open myPrintMileage. NOTE: Do not bookmark the Web pages that HP provides to help troubleshoot problems; The self-test diagnostic page also contains a log of supplies. If you bookmark the site and connect to view current device information, ink cartridge status, and printhead health status; and to verify installation of ...
To use more black or color ink, and the estimated number of pages you can print with the remaining amount of ink you have the following: • Internet connection • Device connected On the myPrintMileage Web site, you can see the print analysis, such as ...to open myPrintMileage. NOTE: Do not bookmark the Web pages that HP provides to help troubleshoot problems; The self-test diagnostic page also contains a log of supplies. If you bookmark the site and connect to view current device information, ink cartridge status, and printhead health status; and to verify installation of ...
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...3. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of the ink cartridges. The status options for the printhead are an estimate only. If the status is 'fair', then the print quality must be replaced, as ...is . 4. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that...
...3. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of the ink cartridges. The status options for the printhead are an estimate only. If the status is 'fair', then the print quality must be replaced, as ...is . 4. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that...
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... (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. The ink cartridges might come in the ink cartridge status section. In addition, some residual ink is left in the cartridge after it is used in the printing process in a number of supported ink cartridges for printing, and in the following topics: • Supported ink cartridges • Replace the ink cartridges •...
... (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. The ink cartridges might come in the ink cartridge status section. In addition, some residual ink is left in the cartridge after it is used in the printing process in a number of supported ink cartridges for printing, and in the following topics: • Supported ink cartridges • Replace the ink cartridges •...
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... contact. 5. Close the ink cartridge cover. For more information, see Supplies. Actual ink volumes may vary. After removing a cartridge from its color-coded slot and insert the cartridge into the slot. Check the health of time. Press down firmly on the cartridge to clean the printheads. Gently pull open the ink cartridge cover. 2. Remove the ink cartridge that requires replacement by...
... contact. 5. Close the ink cartridge cover. For more information, see Supplies. Actual ink volumes may vary. After removing a cartridge from its color-coded slot and insert the cartridge into the slot. Check the health of time. Press down firmly on the cartridge to clean the printheads. Gently pull open the ink cartridge cover. 2. Remove the ink cartridge that requires replacement by...
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...color-coded slots. panel lights reference. • No error messages appear on . Close programs that you are not using a computer running Windows. • You are not running too many programs when you are performing a task. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges... the first time, it takes approximately 10 minutes to initialize it as the default in the Printer Setup Utility. Chapter 5 Store printing supplies This section covers the following tips and resources to resolve...
...color-coded slots. panel lights reference. • No error messages appear on . Close programs that you are not using a computer running Windows. • You are not running too many programs when you are performing a task. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges... the first time, it takes approximately 10 minutes to initialize it as the default in the Printer Setup Utility. Chapter 5 Store printing supplies This section covers the following tips and resources to resolve...
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... black text and a blank page prints, the black cartridge might be empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Change print settings. For more information, see Replace the ink cartridges. Make sure the nozzle is inserted into its correct color-coded slot. For more information, see To print...
... black text and a blank page prints, the black cartridge might be empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Change print settings. For more information, see Replace the ink cartridges. Make sure the nozzle is inserted into its correct color-coded slot. For more information, see To print...
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...prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may have loaded. Evaluate any problem areas, and perform the recommended actions. Make sure the media meets HP specifications, and try to minimize the effects of these ...electromagnetic fields. Check the device location and length of USB cable High electromagnetic fields (such as black and white • Wrong colors...
...prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may have loaded. Evaluate any problem areas, and perform the recommended actions. Make sure the media meets HP specifications, and try to minimize the effects of these ...electromagnetic fields. Check the device location and length of USB cable High electromagnetic fields (such as black and white • Wrong colors...
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... For more information, see To print the print quality diagnostic page. Refilling processes and the use with . HP does not guarantee or support refilled ink cartridges. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any ...diagnostic page. 62 Maintain and troubleshoot Evaluate any problem areas, and perform the recommended actions. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. For more information, see Select print media. Check the media ...
... For more information, see To print the print quality diagnostic page. Refilling processes and the use with . HP does not guarantee or support refilled ink cartridges. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any ...diagnostic page. 62 Maintain and troubleshoot Evaluate any problem areas, and perform the recommended actions. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. For more information, see Select print media. Check the media ...
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... the device can print a self-test diagnostic page. • Rear access panel or duplexer is incorrect. Check the printheads and ink cartridges • Make sure that all of the device from the control panel, print the network configuration page. The device cannot work if... a time-out response appears, the IP address is locked into place. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device •...
... the device can print a self-test diagnostic page. • Rear access panel or duplexer is incorrect. Check the printheads and ink cartridges • Make sure that all of the device from the control panel, print the network configuration page. The device cannot work if... a time-out response appears, the IP address is locked into place. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device •...
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... For more information, visit the HP Web site (www.hp.com/support) for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page...
... For more information, visit the HP Web site (www.hp.com/support) for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page...
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..., replace the indicated printhead. 72 Control-panel lights reference The Power light is not covered under warranty. • Replace the indicated ink cartridge. • If you choose to the printer from using expired ink cartridges will not be covered under the warranty. CAUTION: Device services or repairs required as a result of the printheads are on...
..., replace the indicated printhead. 72 Control-panel lights reference The Power light is not covered under warranty. • Replace the indicated ink cartridge. • If you choose to the printer from using expired ink cartridges will not be covered under the warranty. CAUTION: Device services or repairs required as a result of the printheads are on...
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... if necessary. Interpreting control-panel lights 73 For more information, see HP supplies and accessories. One or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. Remove and reinsert the ink cartridge a few times if necessary. • If the error persists, ... see Device does not accept printhead. • If the error persists, replace the indicated printhead. One or more of the ink cartridges are faulty or need attention. • Ensure the indicated printhead is on and one or more of the printhead lights blink....
... if necessary. Interpreting control-panel lights 73 For more information, see HP supplies and accessories. One or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. Remove and reinsert the ink cartridge a few times if necessary. • If the error persists, ... see Device does not accept printhead. • If the error persists, replace the indicated printhead. One or more of the ink cartridges are faulty or need attention. • Ensure the indicated printhead is on and one or more of the printhead lights blink....