Wireless Getting Started Guide
Page 3
...) communication 3 Step 1: Obtain required information and equipment 3 Step 2: Install software for your HP Officejet/Officejet Pro device 4 Step 3: Test the connection 4 Solving wireless (802.11) problems 5 Basic troubleshooting 5 Advanced troubleshooting 6 Change the connection method 9 Change from a USB connection 9 Change from an Ethernet connection 9 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection...
...) communication 3 Step 1: Obtain required information and equipment 3 Step 2: Install software for your HP Officejet/Officejet Pro device 4 Step 3: Test the connection 4 Solving wireless (802.11) problems 5 Basic troubleshooting 5 Advanced troubleshooting 6 Change the connection method 9 Change from a USB connection 9 Change from an Ethernet connection 9 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection...
Wireless Getting Started Guide
Page 4
....11) communication Your HP Officejet/Officejet Pro device can help retrieve this information for some systems. If the Wireless Network Assistant is also available online at (www.hp.com/support.) NOTE: Other methods of communication supported by the software. Before you install the software. For ...connection" on your network. For more information, see "About wireless communication" on your computer after you can connect the HP Officejet/ Officejet Pro device directly to an existing wireless network. You will also need to use wireless communication, you must have the network...
....11) communication Your HP Officejet/Officejet Pro device can help retrieve this information for some systems. If the Wireless Network Assistant is also available online at (www.hp.com/support.) NOTE: Other methods of communication supported by the software. Before you install the software. For ...connection" on your network. For more information, see "About wireless communication" on your computer after you can connect the HP Officejet/ Officejet Pro device directly to an existing wireless network. You will also need to use wireless communication, you must have the network...
Wireless Getting Started Guide
Page 5
...wireless (802.11) problems" on the computer. 1. The installation program installs the software and creates a wireless connection. NOTE: If the firewall software on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. Selecting this option allows the ...software to any messages during the installation, select the "always permit/allow" option in the...
...wireless (802.11) problems" on the computer. 1. The installation program installs the software and creates a wireless connection. NOTE: If the firewall software on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. Selecting this option allows the ...software to any messages during the installation, select the "always permit/allow" option in the...
Wireless Getting Started Guide
Page 6
...the Wireless Network Test For wireless networking issues, run the software installation program again. b. b. Select Print Report, and then select Wireless Test. Mac OS Open the HP Device Manager, located in the Dock. (HP Device Manager is turned on If the blue light near the wireless... network. If you are using your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in-One series a. Restart components of the wireless network Turn off the power and then turning it back on...
...the Wireless Network Test For wireless networking issues, run the software installation program again. b. b. Select Print Report, and then select Wireless Test. Mac OS Open the HP Device Manager, located in the Dock. (HP Device Manager is turned on If the blue light near the wireless... network. If you are using your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in-One series a. Restart components of the wireless network Turn off the power and then turning it back on...
Wireless Getting Started Guide
Page 8
... Print Network Settings, select Configuration Page, and then press OK. On the HP device's control All-in -One series panel, press the Setup ( ) button. B. Check to see "Configure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to see "Configure your network setup was shown on the Network Configuration... 3. Select Print Report, and then select Wireless Test. If you still encounter problems after you can access the EWS, try to a network, you install the software. b. If you are sure both have active connections to access the EWS again.
... Print Network Settings, select Configuration Page, and then press OK. On the HP device's control All-in -One series panel, press the Setup ( ) button. B. Check to see "Configure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to see "Configure your network setup was shown on the Network Configuration... 3. Select Print Report, and then select Wireless Test. If you still encounter problems after you can access the EWS, try to a network, you install the software. b. If you are sure both have active connections to access the EWS again.
Wireless Getting Started Guide
Page 9
... Print & Fax. 2. Make sure the wireless version of the HP Officejet/Officejet Pro device is connected wirelessly has Standard TCP/IP Port as the default printer driver (Windows only) If you install the software again, the installer might be interfering. The version of the printer driver in your ... of the printer driver is set up your computer to work with a checkmark. Solving wireless (802.11) problems 8 Do one icon in the list with HP devices" on your firewall might be interfering. Click Start, point to Settings, and then click Printers or Printers and Faxes....
... Print & Fax. 2. Make sure the wireless version of the HP Officejet/Officejet Pro device is connected wirelessly has Standard TCP/IP Port as the default printer driver (Windows only) If you install the software again, the installer might be interfering. The version of the printer driver in your ... of the printer driver is set up your computer to work with a checkmark. Solving wireless (802.11) problems 8 Do one icon in the list with HP devices" on your firewall might be interfering. Click Start, point to Settings, and then click Printers or Printers and Faxes....
Wireless Getting Started Guide
Page 10
... tab, and then click Wireless (802.11) in -One series panel, press the Setup ( ) button. Follow the onscreen instructions to change to configure the network settings. b. After you want. HP Officejet a. Change the connection method If you have installed the software and connected your computer after you install the software. 2. Select Tools, select Wireless Menu...
... tab, and then click Wireless (802.11) in -One series panel, press the Setup ( ) button. Follow the onscreen instructions to change to configure the network settings. b. After you want. HP Officejet a. Change the connection method If you have installed the software and connected your computer after you install the software. 2. Select Tools, select Wireless Menu...
Wireless Getting Started Guide
Page 11
...hpqtra08.exe, located in C:\program files\HP\digital imaging\bin • hpqthb08.exe, located in order to cause interference even after configuring the firewall as : • Printer not found . Follow the instructions in "Install software for your HP Officejet/Officejet Pro device" on how to configure the... firewall port settings and how to add HP files to trust computers on the local subnet (sometimes called the "scope" or ...
...hpqtra08.exe, located in C:\program files\HP\digital imaging\bin • hpqthb08.exe, located in order to cause interference even after configuring the firewall as : • Printer not found . Follow the instructions in "Install software for your HP Officejet/Officejet Pro device" on how to configure the... firewall port settings and how to add HP files to trust computers on the local subnet (sometimes called the "scope" or ...
Wireless Getting Started Guide
Page 12
..., 427 • TCP port: 139 Scanning • UDP port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Add hardware addresses to a wireless router MAC filtering is a security feature in which a wireless ...of devices that are used by your firewall configuration. Locate the MAC address for the following ports are also used for the HP Officejet/ Officejet Pro device. Incoming ports (UDP) are destination ports on the computer while outgoing ports (TCP) are destination ports on your...
..., 427 • TCP port: 139 Scanning • UDP port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Add hardware addresses to a wireless router MAC filtering is a security feature in which a wireless ...of devices that are used by your firewall configuration. Locate the MAC address for the following ports are also used for the HP Officejet/ Officejet Pro device. Incoming ports (UDP) are destination ports on the computer while outgoing ports (TCP) are destination ports on your...
Wireless Getting Started Guide
Page 13
... (SSID). If you use of the network might have the HP software installed can be reset to the HP device without the use the default network name, your HP Officejet/Officejet Pro device and a computer without requiring a direct line of sight between the devices. Security The HP Officejet/Officejet Pro supports WEP, WPA, and WPA2 security methods. For more...
... (SSID). If you use of the network might have the HP software installed can be reset to the HP device without the use the default network name, your HP Officejet/Officejet Pro device and a computer without requiring a direct line of sight between the devices. Security The HP Officejet/Officejet Pro supports WEP, WPA, and WPA2 security methods. For more...
Fax Getting Started Guide
Page 3
... Saudi Arabia Taiwan Venezuela Set up the fax, connect the HP Officejet/Officejet Pro device and install the software. If you are unsure which kind of telephone system you have (serial or parallel), check with your HP Officejet/ Officejet Pro device, see the electronic user guide available on your...-type phone systems In a parallel-type phone system, you are using the "2-EXT" port on the back of the HP Officejet/ Officejet Pro device. NOTE: Install the software to your telephone company. Step 1: Identify the type of phone system you are able to connect shared telephone ...
... Saudi Arabia Taiwan Venezuela Set up the fax, connect the HP Officejet/Officejet Pro device and install the software. If you are unsure which kind of telephone system you have (serial or parallel), check with your HP Officejet/ Officejet Pro device, see the electronic user guide available on your...-type phone systems In a parallel-type phone system, you are using the "2-EXT" port on the back of the HP Officejet/ Officejet Pro device. NOTE: Install the software to your telephone company. Step 1: Identify the type of phone system you are able to connect shared telephone ...
Fax Getting Started Guide
Page 4
... separate phone line for fax calls. For information on setting up the fax If you plug in person to respond in the HP Officejet/Officejet Pro device. Austria Belgium (Dutch) Belgium (French) Denmark Finland France Germany Ireland Italy Norway Netherlands Portugal Spain Sweden Switzerland (French...wall plug attached to change the Auto Answer setting, see the electronic user guide available on the computer after installing the software. 4 Set up the HP Officejet/Officejet Pro device for your country/ region. NOTE: In some countries/regions that you use for faxing. Instead,...
... separate phone line for fax calls. For information on setting up the fax If you plug in person to respond in the HP Officejet/Officejet Pro device. Austria Belgium (Dutch) Belgium (French) Denmark Finland France Germany Ireland Italy Norway Netherlands Portugal Spain Sweden Switzerland (French...wall plug attached to change the Auto Answer setting, see the electronic user guide available on the computer after installing the software. 4 Set up the HP Officejet/Officejet Pro device for your country/ region. NOTE: In some countries/regions that you use for faxing. Instead,...
Fax Getting Started Guide
Page 5
...modem, or caller ID box, or if you have connected the HP Officejet/Officejet Pro device to the pattern that came with the device you are connecting the HP Officejet/Officejet Pro device directly to a computer, install the HP Officejet/ Officejet Pro device software, and then run the Fax Setup Wizard (...Windows) or HP Device Manager (Mac OS). For more information about PBX and...
...modem, or caller ID box, or if you have connected the HP Officejet/Officejet Pro device to the pattern that came with the device you are connecting the HP Officejet/Officejet Pro device directly to a computer, install the HP Officejet/ Officejet Pro device software, and then run the Fax Setup Wizard (...Windows) or HP Device Manager (Mac OS). For more information about PBX and...
Fax Getting Started Guide
Page 6
... 8. If the HP Officejet/Officejet Pro device has one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to fix the problem and rerun the test. NOTE: If your HP Officejet/Officejet Pro device is loaded in the report to verify the settings are installed, and that the... the numeric keypad, and then press OK. • To delete one -touch speed-dial buttons on the computer after installing the software. Step 4: Test fax setup Test your fax setup to check the status of the HP Officejet/Officejet Pro device and to make sure it is plugged into the correct ...
... 8. If the HP Officejet/Officejet Pro device has one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to fix the problem and rerun the test. NOTE: If your HP Officejet/Officejet Pro device is loaded in the report to verify the settings are installed, and that the... the numeric keypad, and then press OK. • To delete one -touch speed-dial buttons on the computer after installing the software. Step 4: Test fax setup Test your fax setup to check the status of the HP Officejet/Officejet Pro device and to make sure it is plugged into the correct ...
Fax Getting Started Guide
Page 7
...and-white faxes to PC Setup Wizard. NOTE: You can turn off Fax to PC from the HP Officejet/Officejet Pro device control panel, or from the Fax to the computer, it prints color faxes 3. For more information, see the onscreen User Guide available after you that a fax has ...sent to the PC 1. Open the Solution Center, available on the computer 4. Save a fax to the HP Officejet/Officejet Pro device 2. You select the folder on your computer. NOTE: You must install the software before setting up Fax to PC. Incoming faxes are saved. Follow the onscreen instructions to set...
...and-white faxes to PC Setup Wizard. NOTE: You can turn off Fax to PC from the HP Officejet/Officejet Pro device control panel, or from the Fax to the computer, it prints color faxes 3. For more information, see the onscreen User Guide available after you that a fax has ...sent to the PC 1. Open the Solution Center, available on the computer 4. Save a fax to the HP Officejet/Officejet Pro device 2. You select the folder on your computer. NOTE: You must install the software before setting up Fax to PC. Incoming faxes are saved. Follow the onscreen instructions to set...
Fax Getting Started Guide
Page 8
Other equipment that one end of the phone cord is connected to the telephone wall jack, while the other end to port labeled "1-LINE" on the back of the ... solutions. Solve fax problems If you ran a fax test and the test failed, see the electronic user guide available on the computer after installing the software. Connect the HP Officejet/Officejet Pro device to send e-mail or access the Internet. You are using either a private branch exchange (PBX) or an integrated services digital network...
Other equipment that one end of the phone cord is connected to the telephone wall jack, while the other end to port labeled "1-LINE" on the back of the ... solutions. Solve fax problems If you ran a fax test and the test failed, see the electronic user guide available on the computer after installing the software. Connect the HP Officejet/Officejet Pro device to send e-mail or access the Internet. You are using either a private branch exchange (PBX) or an integrated services digital network...
User Guide
Page 3
... ENERGY STAR and the ENERGY STAR mark are no one can be damaged. 8. Install the product in the documentation that comes with disabilities. Acknowledgements Windows, Windows XP, and Windows Vista are color blind, colored buttons and tabs used in the express warranty statements ... the product. 4. Reproduction, adaptation, or translation of this product from fire or electric shock. 1. Unplug this product and HP's commitment to reduce risk of Microsoft Corporation. The software also supports Windows accessibility options such as screen readers, Braille readers, ...
... ENERGY STAR and the ENERGY STAR mark are no one can be damaged. 8. Install the product in the documentation that comes with disabilities. Acknowledgements Windows, Windows XP, and Windows Vista are color blind, colored buttons and tabs used in the express warranty statements ... the product. 4. Reproduction, adaptation, or translation of this product from fire or electric shock. 1. Unplug this product and HP's commitment to reduce risk of Microsoft Corporation. The software also supports Windows accessibility options such as screen readers, Braille readers, ...
User Guide
Page 8
... line with computer dial-up modem and voice mail 89 Serial-type fax setup ...91 Configure the device (Windows 92 Install the software before connecting the device (recommended 92 Connect the device before installing the software 93 Share the device on a locally shared network 93 Configure the device (Mac OS 94 To... install the software ...94 Share the device on a locally shared network 94 Uninstall and reinstall the software 95 8 Maintain and troubleshoot Work with ink cartridges ...98 ...
... line with computer dial-up modem and voice mail 89 Serial-type fax setup ...91 Configure the device (Windows 92 Install the software before connecting the device (recommended 92 Connect the device before installing the software 93 Share the device on a locally shared network 93 Configure the device (Mac OS 94 To... install the software ...94 Share the device on a locally shared network 94 Uninstall and reinstall the software 95 8 Maintain and troubleshoot Work with ink cartridges ...98 ...
User Guide
Page 9
... filling the text or graphics completely 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing from ... The fax test failed ...130 Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett...
... filling the text or graphics completely 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing from ... The fax test failed ...130 Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett...
User Guide
Page 11
... page • Device information: ◦ Product name ◦ Model number For more information, see Toolbox (Windows). The Toolbox is typically installed with the device software. The HP Printer Utility is typically installed with the device. Included on the Starter CD. For more information, see Understand the self-test report. ◦ Serial number ◦...
... page • Device information: ◦ Product name ◦ Model number For more information, see Toolbox (Windows). The Toolbox is typically installed with the device software. The HP Printer Utility is typically installed with the device. Included on the Starter CD. For more information, see Understand the self-test report. ◦ Serial number ◦...