User Guide
Page 12
...information about setting up the HP All-in-One and connecting it clicks into a USB port on setting up and using the HP All-in -One off and on your computer. To troubleshoot print cartridges 1. Do not touch the ink nozzles or the copper-colored contacts. Reinsert the print ... the connections, try connecting directly to your computer. After you might not be replaced. Make sure the other printers or scanners. Turn the HP All-in -One. 10 Troubleshooting and support Clear paper jams For more information on your computer. Make sure the plastic tape has been removed...
...information about setting up the HP All-in-One and connecting it clicks into a USB port on setting up and using the HP All-in -One off and on your computer. To troubleshoot print cartridges 1. Do not touch the ink nozzles or the copper-colored contacts. Reinsert the print ... the connections, try connecting directly to your computer. After you might not be replaced. Make sure the other printers or scanners. Turn the HP All-in -One. 10 Troubleshooting and support Clear paper jams For more information on your computer. Make sure the plastic tape has been removed...
User Guide
Page 14
... information, see the User Guide.) c. d. e. Specific name of the HP All-in-One, as it appears on the HP All-in detail. Be near the HP All-in -One. d. b. Plug the power cord back into the HP All-in -One printer when you call HP Support. Troubleshooting and support 12 Troubleshooting and support Have the following information available: a. Be prepared to...
... information, see the User Guide.) c. d. e. Specific name of the HP All-in-One, as it appears on the HP All-in detail. Be near the HP All-in -One. d. b. Plug the power cord back into the HP All-in -One printer when you call HP Support. Troubleshooting and support 12 Troubleshooting and support Have the following information available: a. Be prepared to...
User Guide
Page 15
..., supplies, and ordering information. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All-in -One. Find more information Find more information You can access a variety of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. If you can quickly...
..., supplies, and ordering information. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All-in -One. Find more information Find more information You can access a variety of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. If you can quickly...
User Guide
Page 80
...the USB cable is easy to work well with the HP All-in a cool, dry place. Make sure the other printers or scanners. You might need to disconnect older products from the HP All-in-One to another USB port on your computer. HP Premium papers are ready to print, remove only the... paper you are connecting the HP All-in -One off and then on photo paper can also cause paper jams. • Always hold photo paper by the edges. Curled paper can reduce print quality. 78 Troubleshooting For more information, see: • Uninstall and reinstall the software...
...the USB cable is easy to work well with the HP All-in a cool, dry place. Make sure the other printers or scanners. You might need to disconnect older products from the HP All-in-One to another USB port on your computer. HP Premium papers are ready to print, remove only the... paper you are connecting the HP All-in -One off and then on photo paper can also cause paper jams. • Always hold photo paper by the edges. Curled paper can reduce print quality. 78 Troubleshooting For more information, see: • Uninstall and reinstall the software...
User Guide
Page 85
...an unknown error has occurred • Some of the buttons are connecting the HP All-in-One through a USB hub, make sure the hub is turned on setting up the HP Allin-One software. Software installation troubleshooting 83 If the hub is not assigned to install the software. To start ... connections, try restarting your computer. • Check other printers or scanners. In the Run dialog box, enter d:\setup.exe, and then click OK. You might encounter while setting up the HP All-in the system tray • Missing HP Photosmart Software • Uninstall and reinstall the software When ...
...an unknown error has occurred • Some of the buttons are connecting the HP All-in-One through a USB hub, make sure the hub is turned on setting up the HP Allin-One software. Software installation troubleshooting 83 If the hub is not assigned to install the software. To start ... connections, try restarting your computer. • Check other printers or scanners. In the Run dialog box, enter d:\setup.exe, and then click OK. You might encounter while setting up the HP All-in the system tray • Missing HP Photosmart Software • Uninstall and reinstall the software When ...
User Guide
Page 91
If the problem persists, print a self-test report to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Print cartridge troubleshooting 89 If the self-test report shows a problem, clean the print cartridges. 6. Troubleshooting 1 Copper-colored contacts 2 Ink nozzles (do not clean) 7. Clean only the copper...
If the problem persists, print a self-test report to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Print cartridge troubleshooting 89 If the self-test report shows a problem, clean the print cartridges. 6. Troubleshooting 1 Copper-colored contacts 2 Ink nozzles (do not clean) 7. Clean only the copper...
User Guide
Page 92
...this might indicate a problem with the tri-color print cartridge in -One. 2. The print carriage moves to Print Settings, and then click Printer Toolbox. Troubleshooting 3. In the HP Solution Center, click Settings, point to the center of the HP All-in the left slot. To clean the... the print cartridge contacts before replacing the affected print cartridge. The HP All-in-One prints a self-test report, which might indicate a problem with the black print cartridge in -One. 90 Troubleshooting The Printer Toolbox appears. 3. Follow the prompts until the print carriage is ...
...this might indicate a problem with the tri-color print cartridge in -One. 2. The print carriage moves to Print Settings, and then click Printer Toolbox. Troubleshooting 3. In the HP Solution Center, click Settings, point to the center of the HP All-in the left slot. To clean the... the print cartridge contacts before replacing the affected print cartridge. The HP All-in-One prints a self-test report, which might indicate a problem with the black print cartridge in -One. 90 Troubleshooting The Printer Toolbox appears. 3. Follow the prompts until the print carriage is ...
User Guide
Page 104
...turn them both of the printer driver has changed to delete the job from printing. If the status is corrupt. 102 Troubleshooting The cancelled print job jams the queue and prevents the next print job from the queue. The HP All-in-One prints meaningless characters Cause:... The memory in the HP All-in -One. Solution: Turn off . In the HP Solution Center, click the device tab. 2. From your computer, open the printer...
...turn them both of the printer driver has changed to delete the job from printing. If the status is corrupt. 102 Troubleshooting The cancelled print job jams the queue and prevents the next print job from the queue. The HP All-in-One prints meaningless characters Cause:... The memory in the HP All-in -One. Solution: Turn off . In the HP Solution Center, click the device tab. 2. From your computer, open the printer...
User Guide
Page 105
... the HP All-in-One is the selected printer in -One the default printer. TIP: You can occur. For more information, see if there are any messages. If this works, then try to the HP All-in -One is turned off . Some documents take a long time to see Make the HP All-in your different software applications. Print troubleshooting...
... the HP All-in-One is the selected printer in -One the default printer. TIP: You can occur. For more information, see if there are any messages. If this works, then try to the HP All-in -One is turned off . Some documents take a long time to see Make the HP All-in your different software applications. Print troubleshooting...
User Guide
Page 107
Troubleshooting Solution: Check the printer margins. Make sure the margin settings for the project you slide the paper-width guide inward until it to specify A4 as they are not satisfactory, and then adjust the margins in -One supports. 3. Load a stack of the HP All-in some ... is loaded incorrectly. Make sure that you have loaded the correct paper size in -One. 2. For more information, see : Load paper Cause: A stack of envelopes is the default value. Print troubleshooting 105 Make sure that you are not positioned correctly. To check your print job before ...
Troubleshooting Solution: Check the printer margins. Make sure the margin settings for the project you slide the paper-width guide inward until it to specify A4 as they are not satisfactory, and then adjust the margins in -One supports. 3. Load a stack of the HP All-in some ... is loaded incorrectly. Make sure that you have loaded the correct paper size in -One. 2. For more information, see : Load paper Cause: A stack of envelopes is the default value. Print troubleshooting 105 Make sure that you are not positioned correctly. To check your print job before ...
User Guide
Page 130
..., remove the print cartridge that the print cartridge is flashing, go to step 4. 4. Solution: To resolve the problem 1. Do one print cartridge in ink-backup mode if you do not have a replacement print cartridge available. For more information, see Replace the print... Cause: The printer cannot print if the print cartridges are faulty, or if they are not installed properly. Open the print cartridge door. 2. Go to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. 128 Troubleshooting Troubleshooting Chapter 12 removed...
..., remove the print cartridge that the print cartridge is flashing, go to step 4. 4. Solution: To resolve the problem 1. Do one print cartridge in ink-backup mode if you do not have a replacement print cartridge available. For more information, see Replace the print... Cause: The printer cannot print if the print cartridges are faulty, or if they are not installed properly. Open the print cartridge door. 2. Go to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. 128 Troubleshooting Troubleshooting Chapter 12 removed...