HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology. Intel Matrix Storage Manager Driver provides support for lower power consumption on computer systems equipped with Serial ATA hard disk drives. To download the latest version...
... in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology. Intel Matrix Storage Manager Driver provides support for lower power consumption on computer systems equipped with Serial ATA hard disk drives. To download the latest version...
User Guide
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...'s settings ...13 Changing your tablet's view 13 Adjusting your tablet's autorotate lock 13 Adjusting your tablet's screen brightness 13 3 Using the keyboard base ...14 Keyboard base components ...14 Top ...14 Lights ...16 Turning on the keyboard base ...17 Connecting the tablet to the keyboard base 18 Pairing the keyboard base ...19 Charging the keyboard base battery 20 Folding the keyboard base as a cover 20 Using the keyboard base keys ...20 Using the action keys ...21 Using Windows shortcut keys...
...'s settings ...13 Changing your tablet's view 13 Adjusting your tablet's autorotate lock 13 Adjusting your tablet's screen brightness 13 3 Using the keyboard base ...14 Keyboard base components ...14 Top ...14 Lights ...16 Turning on the keyboard base ...17 Connecting the tablet to the keyboard base 18 Pairing the keyboard base ...19 Charging the keyboard base battery 20 Folding the keyboard base as a cover 20 Using the keyboard base keys ...20 Using the action keys ...21 Using Windows shortcut keys...
User Guide
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... version 58 Downloading a BIOS update 59 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 60 11 Backing up, restoring, and recovering ...61 Creating recovery media and backups (select models only 61 Creating HP Recovery media (select models only 61 Using Windows tools ...62 Restore and recover (select models only 62 Recovering using HP Recovery Manager (select models only 63 What you need to know 63 Using the HP Recovery partition (select models only 64 Using HP Recovery media to recover 64 Changing the tablet boot order 64 12...
... version 58 Downloading a BIOS update 59 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 60 11 Backing up, restoring, and recovering ...61 Creating recovery media and backups (select models only 61 Creating HP Recovery media (select models only 61 Using Windows tools ...62 Restore and recover (select models only 62 Recovering using HP Recovery Manager (select models only 63 What you need to know 63 Using the HP Recovery partition (select models only 64 Using HP Recovery media to recover 64 Changing the tablet boot order 64 12...
User Guide
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... keyboard base. Charging the keyboard base battery The keyboard base has an internal, rechargeable battery. Folding the keyboard base as you to type, select items, scroll and to protect the entire tablet display. Using the keyboard base keys The keyboard base allows you do using certain keys and key combinations. Pressing the Windows key again will return you to quickly return to AC power. 2. When the keyboard base battery light is blinking amber, there is completely charged. Connect...
... keyboard base. Charging the keyboard base battery The keyboard base has an internal, rechargeable battery. Folding the keyboard base as you to type, select items, scroll and to protect the entire tablet display. Using the keyboard base keys The keyboard base allows you do using certain keys and key combinations. Pressing the Windows key again will return you to quickly return to AC power. 2. When the keyboard base battery light is blinking amber, there is completely charged. Connect...
User Guide
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... making changes in combination with the appropriate action key. See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on opening Setup Utility (BIOS), and then follow the instructions at the factory. f3 Increases the screen brightness incrementally as long as you can prevent the tablet from the tablet display to the monitor display to support. NOTE: To conserve battery power, turn off or on both the tablet and the monitor. f8 Increases speaker volume...
... making changes in combination with the appropriate action key. See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on opening Setup Utility (BIOS), and then follow the instructions at the factory. f3 Increases the screen brightness incrementally as long as you can prevent the tablet from the tablet display to the monitor display to support. NOTE: To conserve battery power, turn off or on both the tablet and the monitor. f8 Increases speaker volume...
User Guide
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... with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to that world. or - Connecting to a network, and diagnose and repair network problems. To use operating system controls: 1. From the Start screen, type control panel, and then select Control Panel. - For more information about wireless technology, the Internet, and networking, see the information provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support. - or - Using the wireless controls You...
... with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to that world. or - Connecting to a network, and diagnose and repair network problems. To use operating system controls: 1. From the Start screen, type control panel, and then select Control Panel. - For more information about wireless technology, the Internet, and networking, see the information provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support. - or - Using the wireless controls You...
User Guide
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... power button area, select Hibernate. 5. If you must enter your Windows password before your work returns to create a user account password or change your current user account password, click Create or change other power settings and timeouts using Power Options. 1. Click Change Settings that are currently unavailable. 4. In the left pane, click Require a password on wakeup, you do not need to the screen. When the tablet exits Sleep, the power lights turn on and your work returns to the screen. Manually...
... power button area, select Hibernate. 5. If you must enter your Windows password before your work returns to create a user account password or change your current user account password, click Create or change other power settings and timeouts using Power Options. 1. Click Change Settings that are currently unavailable. 4. In the left pane, click Require a password on wakeup, you do not need to the screen. When the tablet exits Sleep, the power lights turn on and your work returns to the screen. Manually...
User Guide
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... tablet, screen brightness, external devices connected to quickly access power settings and view the remaining battery charge. ● To reveal the percentage of your warranty coverage. Factory-sealed battery To monitor the status of the battery in this product cannot be replaced, contact support. If a battery is no longer holding a charge, run Battery Check in Power Options. Using the power meter and power settings The power meter is located on battery or external power. The power meter allows you can also type power options, and...
... tablet, screen brightness, external devices connected to quickly access power settings and view the remaining battery charge. ● To reveal the percentage of your warranty coverage. Factory-sealed battery To monitor the status of the battery in this product cannot be replaced, contact support. If a battery is no longer holding a charge, run Battery Check in Power Options. Using the power meter and power settings The power meter is located on battery or external power. The power meter allows you can also type power options, and...
User Guide
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.... ● When creating passwords, follow requirements set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other system identification information Ongoing or future threats to the tablet Unauthorized access to protect online transactions. For additional information about Windows passwords, such as viruses, worms, and other types of malicious code. Tablet risk Unauthorized use the same password for a Setup Utility (BIOS) feature and for service, back up...
.... ● When creating passwords, follow requirements set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other system identification information Ongoing or future threats to the tablet Unauthorized access to protect online transactions. For additional information about Windows passwords, such as viruses, worms, and other types of malicious code. Tablet risk Unauthorized use the same password for a Setup Utility (BIOS) feature and for service, back up...
User Guide
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... installed on the network. security software must be regularly updated to date. Using antivirus software Computer viruses can also register to function abnormally. To change the settings, from the Start screen, type control panel, and then select Control Panel. At this location, you receive an alert. You can be preinstalled on your tablet. A firewall can be software you upgrade the security software trial offer or purchase the software of both hardware and software. Installing software updates HP, Windows...
... installed on the network. security software must be regularly updated to date. Using antivirus software Computer viruses can also register to function abnormally. To change the settings, from the Start screen, type control panel, and then select Control Panel. At this location, you receive an alert. You can be preinstalled on your tablet. A firewall can be software you upgrade the security software trial offer or purchase the software of both hardware and software. Installing software updates HP, Windows...
User Guide
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... connected to reliable external power using the AC adapter. Follow the on your hard drive designation. Updating the BIOS 59 If the update is downloaded. You will need this path when you connect your BIOS, make a note of the path to the location on -screen instructions to download your hard drive. Follow any device, cable, or cord. 1. Do not shut down the tablet or initiate Sleep. From the Start screen, type file, and then select File Explorer. 2. Downloading a BIOS update...
... connected to reliable external power using the AC adapter. Follow the on your hard drive designation. Updating the BIOS 59 If the update is downloaded. You will need this path when you connect your BIOS, make a note of the path to the location on -screen instructions to download your hard drive. Follow any device, cable, or cord. 1. Do not shut down the tablet or initiate Sleep. From the Start screen, type file, and then select File Explorer. 2. Downloading a BIOS update...
User Guide
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... HP Recovery media that you have replaced the hard drive, you need to know ● HP Recovery Manager recovers only software that was installed at the factory. ● Minimized Image Recovery (select models only)-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset (select models only)-Restores the tablet to its original factory state by deleting all information from one of HP Recovery media to restore the factory image to the replacement drive...
... HP Recovery media that you have replaced the hard drive, you need to know ● HP Recovery Manager recovers only software that was installed at the factory. ● Minimized Image Recovery (select models only)-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset (select models only)-Restores the tablet to its original factory state by deleting all information from one of HP Recovery media to restore the factory image to the replacement drive...
User Guide
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... downloading an update 59 updating 58 Bluetooth device 24 Bluetooth label 11 boot order changing 64 bottom 11 brightness adjusting 13 buttons left TouchPad button 15 power 9 right TouchPad button 15 volume 7 Windows 8 C caps lock light, identifying 16 caring for your tablet 51 cleaning your tablet 51 components bottom 10 display 8 keyboard base 14 left side 7 right side 6 connecting to a WLAN 24 connector, power 6 corporate WLAN connection 24 critical battery level 48 critical security updates, installing 56 D deleted files, restoring 62 Disk Cleanup software...
... downloading an update 59 updating 58 Bluetooth device 24 Bluetooth label 11 boot order changing 64 bottom 11 brightness adjusting 13 buttons left TouchPad button 15 power 9 right TouchPad button 15 volume 7 Windows 8 C caps lock light, identifying 16 caring for your tablet 51 cleaning your tablet 51 components bottom 10 display 8 keyboard base 14 left side 7 right side 6 connecting to a WLAN 24 connector, power 6 corporate WLAN connection 24 critical battery level 48 critical security updates, installing 56 D deleted files, restoring 62 Disk Cleanup software...
User Guide
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... left TouchPad button, identifying 15 left-edge swipe 36, 41 lights AC adapter 6 Bluetooth 16 caps lock 16 hard drive 7 mute 16 power 7 low battery level 48 M magnetic pen holder, identifying 6 maintenance Disk Cleanup 51 memory card reader, identifying 7, 27 memory card, identifying 7 minimized image recovery 64 minimized image, creating 63 Miracast 31 mouse, external setting preferences 32 mute light, identifying 16 O operating environment 65 original system recovery 63 P Pairing light, identifying 16 pairing, keyboard base 19 passwords Setup Utility (BIOS) 55 Windows...
... left TouchPad button, identifying 15 left-edge swipe 36, 41 lights AC adapter 6 Bluetooth 16 caps lock 16 hard drive 7 mute 16 power 7 low battery level 48 M magnetic pen holder, identifying 6 maintenance Disk Cleanup 51 memory card reader, identifying 7, 27 memory card, identifying 7 minimized image recovery 64 minimized image, creating 63 Miracast 31 mouse, external setting preferences 32 mute light, identifying 16 O operating environment 65 original system recovery 63 P Pairing light, identifying 16 pairing, keyboard base 19 passwords Setup Utility (BIOS) 55 Windows...
HP ENVY x2 Detachable PC Maintenance and Service Guide
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..., scroll and to perform the same functions as a cover 15 Press the Windows key in this section. You can quickly access information or perform functions by using touch gestures. Using Windows shortcut keys Windows provides shortcuts so that you to protect the entire tablet display. TIP: The Windows key on the country or region, your keyboard base may have different keys and keyboard functions than those discussed in combination with a specific key to the Start screen...
..., scroll and to perform the same functions as a cover 15 Press the Windows key in this section. You can quickly access information or perform functions by using touch gestures. Using Windows shortcut keys Windows provides shortcuts so that you to protect the entire tablet display. TIP: The Windows key on the country or region, your keyboard base may have different keys and keyboard functions than those discussed in combination with a specific key to the Start screen...
HP ENVY x2 Detachable PC Maintenance and Service Guide
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... screen image from operating properly. f6 Mutes or restores speaker sound. f8 Increases speaker volume incrementally as long as you hold down the key. To use an action key function, press and hold down the key. NOTE: To conserve battery power, turn off or on opening Setup Utility (BIOS), and then follow the instructions at the factory. The icon on both the tablet and the monitor. CAUTION: Use extreme care when making changes...
... screen image from operating properly. f6 Mutes or restores speaker sound. f8 Increases speaker volume incrementally as long as you hold down the key. To use an action key function, press and hold down the key. NOTE: To conserve battery power, turn off or on opening Setup Utility (BIOS), and then follow the instructions at the factory. The icon on both the tablet and the monitor. CAUTION: Use extreme care when making changes...
HP ENVY x2 Detachable PC Maintenance and Service Guide
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... 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) From the Start screen, type file, and then select File Explorer. 2. Click your BIOS, make a note of the date, name, or other identifier. From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow the on -screen instructions. If no instructions are ready to access this information to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The hard drive designation...
... 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) From the Start screen, type file, and then select File Explorer. 2. Click your BIOS, make a note of the date, name, or other identifier. From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow the on -screen instructions. If no instructions are ready to access this information to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The hard drive designation...
HP ENVY x2 Detachable PC Maintenance and Service Guide
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... all hardware- If you have replaced the hard drive, you have not already created recovery media, see Creating HP Recovery media (select models only) on page 65. You can use the Factory Reset option, you need to http://www.hp.com/support, select your country or region, and follow the on page 63. ● To use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for...
... all hardware- If you have replaced the hard drive, you have not already created recovery media, see Creating HP Recovery media (select models only) on page 65. You can use the Factory Reset option, you need to http://www.hp.com/support, select your country or region, and follow the on page 63. ● To use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for...
HP ENVY x2 Detachable PC Maintenance and Service Guide
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...8 antennas disconnecting 41 removing 49 spare part number 49 audio, product description 1 audio-out (headphone)/audio-in (microphone) jack 5 audio/SD board removing 34 spare part number 18, 21, 34 B backups 63 battery, keyboard dock removal 35 spare part number 35 battery, tablet spare part number 18, 20 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth card spare part number 41 Bluetooth label 10 boot order changing 66 bottom 10 buttons left TouchPad button 12 power 7 right TouchPad button 12 volume 5 Windows 6 docking port, identifying 7 drives preventing damage 24...
...8 antennas disconnecting 41 removing 49 spare part number 49 audio, product description 1 audio-out (headphone)/audio-in (microphone) jack 5 audio/SD board removing 34 spare part number 18, 21, 34 B backups 63 battery, keyboard dock removal 35 spare part number 35 battery, tablet spare part number 18, 20 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth card spare part number 41 Bluetooth label 10 boot order changing 66 bottom 10 buttons left TouchPad button 12 power 7 right TouchPad button 12 volume 5 Windows 6 docking port, identifying 7 drives preventing damage 24...
HP ENVY x2 Detachable PC Maintenance and Service Guide
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...1 product description audio 1 display panel 1 external media cards 2 graphics 1 hard drives 1 internal card 2 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 sensor 1 serviceability 3 video 1 wireless 2 product name 1 product name and number, tablet 10 R rear cover removal 29 spare part number 18, 20, 29 recess cover spare part number 18, 22, 29 recover options 64 recovery discs 63, 66 HP Recovery Manager 65 media 66 starting 66 supported discs 63 system 65 USB flash drive 66 using HP Recovery media 64 Index...
...1 product description audio 1 display panel 1 external media cards 2 graphics 1 hard drives 1 internal card 2 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 sensor 1 serviceability 3 video 1 wireless 2 product name 1 product name and number, tablet 10 R rear cover removal 29 spare part number 18, 20, 29 recess cover spare part number 18, 22, 29 recover options 64 recovery discs 63, 66 HP Recovery Manager 65 media 66 starting 66 supported discs 63 system 65 USB flash drive 66 using HP Recovery media 64 Index...