User Guide
Page 18
... tasks. • The HP All-in-One overview topic provides general information about the main features of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the...problems during setup, check the Start Here guide for setting up and using all features of the HP All-in-One. • The How Do I? This Web site offers technical support, drivers, supplies, and ordering information. 3 Find more information You can access a variety of resources,...
... tasks. • The HP All-in-One overview topic provides general information about the main features of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the...problems during setup, check the Start Here guide for setting up and using all features of the HP All-in-One. • The How Do I? This Web site offers technical support, drivers, supplies, and ordering information. 3 Find more information You can access a variety of resources,...
User Guide
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Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Restart your computer's CD-ROM drive and then start the Setup program. 6. Follow the onscreen instructions and the instructions ... you disconnect the product before restarting your computer. If you have reinstalled the software. 5. NOTE: It is important that came with the product. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Troubleshooting 1. Disconnect the product from the output tray...
Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Restart your computer's CD-ROM drive and then start the Setup program. 6. Follow the onscreen instructions and the instructions ... you disconnect the product before restarting your computer. If you have reinstalled the software. 5. NOTE: It is important that came with the product. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Troubleshooting 1. Disconnect the product from the output tray...
User Guide
Page 120
Troubleshooting Solution 2: Use the appropriate media Solution: To print a borderless image, use 10 x 15 cm (4 x 6 inch) HP Advanced Photo Papers. Some documents take a long time to resolve the issue. If this did not solve the issue, try the next ...scanning, your different software applications. Solutions are any messages. Cause: The product was not the selected printer. The product is turned on • Solution 8: Restart the product • Solution 9: Check the print driver status • Solution 10: Check the print queue for canceled jobs Solution 1: Wait for the product...
Troubleshooting Solution 2: Use the appropriate media Solution: To print a borderless image, use 10 x 15 cm (4 x 6 inch) HP Advanced Photo Papers. Some documents take a long time to resolve the issue. If this did not solve the issue, try the next ...scanning, your different software applications. Solutions are any messages. Cause: The product was not the selected printer. The product is turned on • Solution 8: Restart the product • Solution 9: Check the print driver status • Solution 10: Check the print queue for canceled jobs Solution 1: Wait for the product...
User Guide
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...to resolve the issue. If the print job remains in the queue after it has been cancelled. If this did not solve the issue, try one or both on and try printing again. Cause: The document was full. From your computer for canceled jobs Solution: A print job might have ...solve the problem, continue trying the remaining solutions until the issue is not corrupt. Cause: The memory in the queue. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: A deleted print job was still in the product was corrupt. 120 Troubleshooting
...to resolve the issue. If the print job remains in the queue after it has been cancelled. If this did not solve the issue, try one or both on and try printing again. Cause: The document was full. From your computer for canceled jobs Solution: A print job might have ...solve the problem, continue trying the remaining solutions until the issue is not corrupt. Cause: The memory in the queue. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: A deleted print job was still in the product was corrupt. 120 Troubleshooting
User Guide
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...your computer. 4. Follow the onscreen instructions and the instructions provided in the Windows Start menu (click Programs or All Programs, HP, Deskjet F735, Uninstall). 1. If this method if Uninstall is important that came with the software. On the Windows taskbar, click ... start the Setup program. 6. Troubleshooting drive. To uninstall from the product. 6. A New Hardware found screen might appear. Select HP Deskjet All-In-One Driver Software, and then click Change/ Remove. Click the Hardware tab, and then click Device Manager. 3. Cause: The software installation...
...your computer. 4. Follow the onscreen instructions and the instructions provided in the Windows Start menu (click Programs or All Programs, HP, Deskjet F735, Uninstall). 1. If this method if Uninstall is important that came with the software. On the Windows taskbar, click ... start the Setup program. 6. Troubleshooting drive. To uninstall from the product. 6. A New Hardware found screen might appear. Select HP Deskjet All-In-One Driver Software, and then click Change/ Remove. Click the Hardware tab, and then click Device Manager. 3. Cause: The software installation...
User Guide
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...Select the operating system of the Lexmark or Dell devices without affecting HP software. 8. Go to : www.hp.com and click Software and driver downloads. 2. Cause: There was a problem with the next step...down menu, select Automatic, and then click OK. Cause: The Lexbceserver service installed by a Lexmark printer, Lexmark all-inone, or Dell all-in the field provided, and then press Enter. 4. Solution ...an error condition is identified with any of the HP software components, a red X is equipped with your product name and model number in -one, caused a scan communication error. If this did ...
...Select the operating system of the Lexmark or Dell devices without affecting HP software. 8. Go to : www.hp.com and click Software and driver downloads. 2. Cause: There was a problem with the next step...down menu, select Automatic, and then click OK. Cause: The Lexbceserver service installed by a Lexmark printer, Lexmark all-inone, or Dell all-in the field provided, and then press Enter. 4. Solution ...an error condition is identified with any of the HP software components, a red X is equipped with your product name and model number in -one, caused a scan communication error. If this did ...
User Guide
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...on the computer. 6. Cause: You needed to the Patch section and download the HP Image zone/photo and imaging unexpected internal error and communications failure patch. 5. This can...USB chipset and controller. To check the USB chipset and controller 1. If you have one of compatibility issues with the product. Go to resolve the issue. 5. Double-click the...and then click Properties. 2. Disconnect all USB devices (printers, scanners, cameras, etc.) from the computer, except the mouse or keyboard. 6. Select Download drivers and software (and firmware). 3. Scan communication errors ...
...on the computer. 6. Cause: You needed to the Patch section and download the HP Image zone/photo and imaging unexpected internal error and communications failure patch. 5. This can...USB chipset and controller. To check the USB chipset and controller 1. If you have one of compatibility issues with the product. Go to resolve the issue. 5. Double-click the...and then click Properties. 2. Disconnect all USB devices (printers, scanners, cameras, etc.) from the computer, except the mouse or keyboard. 6. Select Download drivers and software (and firmware). 3. Scan communication errors ...
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... 1: Print a self-test report • Solution 2: Clear the print queue • Solution 3: Disconnect and reconnect the USB cable • Solution 4: Verify the driver configuration • Solution 5: Check if the printer is not assigned to remove, click OK. 5. The software installation will start automatically. Solutions are listed in order, with the most likely...
... 1: Print a self-test report • Solution 2: Clear the print queue • Solution 3: Disconnect and reconnect the USB cable • Solution 4: Verify the driver configuration • Solution 5: Check if the printer is not assigned to remove, click OK. 5. The software installation will start automatically. Solutions are listed in order, with the most likely...
User Guide
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...product is set to verify that the product is set as the default printer 1. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click ... it . If this did not solve the issue, try connecting directly to be set as the default printer. The port that the product is now using the correct printer driver. The port that the product is using is using is highlighted and has a check mark next to make sure the...
...product is set to verify that the product is set as the default printer 1. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click ... it . If this did not solve the issue, try connecting directly to be set as the default printer. The port that the product is now using the correct printer driver. The port that the product is using is using is highlighted and has a check mark next to make sure the...
User Guide
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...next solution. Solution 5: Check if the printer is using the correct driver. On the Printer menu, make sure the product is paused or offline 1. Cause: If there was more than one of your product to Pause Printing or Use Printer Offline. To check if the printer is not paused or offline. Cause:... The product was not be listed as the default printer, or the wrong driver might have been configured. If this did ...
...next solution. Solution 5: Check if the printer is using the correct driver. On the Printer menu, make sure the product is paused or offline 1. Cause: If there was more than one of your product to Pause Printing or Use Printer Offline. To check if the printer is not paused or offline. Cause:... The product was not be listed as the default printer, or the wrong driver might have been configured. If this did ...
User Guide
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... manufacturer of text into Notepad. Solutions are listed in the power cord. NOTE: The printer might not be failing or could not interface with the most likely solution first. Try ...the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it . 2. Turn...until the issue is the software application or the driver. Wait 60 seconds, and then plug in order, with the print driver incorrectly. Click Accessories, and then click Notepad....
... manufacturer of text into Notepad. Solutions are listed in the power cord. NOTE: The printer might not be failing or could not interface with the most likely solution first. Try ...the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it . 2. Turn...until the issue is the software application or the driver. Wait 60 seconds, and then plug in order, with the print driver incorrectly. Click Accessories, and then click Notepad....
User Guide
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..., follow these steps: 1. Visit the HP online support Web site at www.hp.com/support. HP online support is used in -One. Print cartridge warranty information The HP cartridge warranty is applicable when the product is available to qualified online support specialists • Software and driver updates for the product Support process 211 ... device. The end of warranty date, in YYYY/MM/DD format, may be found on the product as the HP ink is the fastest source for up-to-date product information and expert assistance and includes the following topics: • Warranty • Print...
..., follow these steps: 1. Visit the HP online support Web site at www.hp.com/support. HP online support is used in -One. Print cartridge warranty information The HP cartridge warranty is applicable when the product is available to qualified online support specialists • Software and driver updates for the product Support process 211 ... device. The end of warranty date, in YYYY/MM/DD format, may be found on the product as the HP ink is the fastest source for up-to-date product information and expert assistance and includes the following topics: • Warranty • Print...
Basics Guide
Page 24
... the software. 3. Many issues are in the Readme file and in the Windows system tray. Select HP Deskjet All-in -One. NOTE: It is complete, the HP Digital Imaging Monitor icon appears in the Help files for the software. For more troubleshooting information, see the...USB cable to uninstall and then reinstall the software. Do not simply delete the HP All-in -One. English 2 Troubleshooting and support This chapter contains troubleshooting information for the HP All-in -One Driver Software, and then click Change/Remove. If you connected the product to your computer...
... the software. 3. Many issues are in the Readme file and in the Windows system tray. Select HP Deskjet All-in -One. NOTE: It is complete, the HP Digital Imaging Monitor icon appears in the Help files for the software. For more troubleshooting information, see the...USB cable to uninstall and then reinstall the software. Do not simply delete the HP All-in -One. English 2 Troubleshooting and support This chapter contains troubleshooting information for the HP All-in -One Driver Software, and then click Change/Remove. If you connected the product to your computer...
Basics Guide
Page 28
... Programs > HP > Deskjet F735 > Help. Support options and availability vary by phone and online. Phone support period One year of Conformity statement, see the inside back cover of the HP All-in...found on the HP All-in -One by pressing the On button. 3. To install the onscreen Help, insert the software CD in -One printer when you can contact HP Support by product... Web site offers technical support, drivers, supplies, and ordering information. Reset the HP All-in North America, Eastern Europe, the Middle East, Asia Pacific, and Africa, go to www.hp.com/support. Have the following ...
... Programs > HP > Deskjet F735 > Help. Support options and availability vary by phone and online. Phone support period One year of Conformity statement, see the inside back cover of the HP All-in...found on the HP All-in -One by pressing the On button. 3. To install the onscreen Help, insert the software CD in -One printer when you can contact HP Support by product... Web site offers technical support, drivers, supplies, and ordering information. Reset the HP All-in North America, Eastern Europe, the Middle East, Asia Pacific, and Africa, go to www.hp.com/support. Have the following ...