User Guide
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... from your skin and clothing 82 11 Shop for ink supplies...83 12 Troubleshooting View the Readme file...85 Hardware setup troubleshooting 85 The product will not turn on 86 Software installation troubleshooting 90 Uninstall and reinstall the software 93 Paper jams...94 Information on paper...Printouts seem blurry or fuzzy 111 Printouts are slanted or skewed 112 Ink streaks on the back of the paper 113 Print troubleshooting...114 Envelopes print incorrectly 114 Borderless printing produces unexpected results 115 The product is not responding 116 The product prints meaningless characters...
... from your skin and clothing 82 11 Shop for ink supplies...83 12 Troubleshooting View the Readme file...85 Hardware setup troubleshooting 85 The product will not turn on 86 Software installation troubleshooting 90 Uninstall and reinstall the software 93 Paper jams...94 Information on paper...Printouts seem blurry or fuzzy 111 Printouts are slanted or skewed 112 Ink streaks on the back of the paper 113 Print troubleshooting...114 Envelopes print incorrectly 114 Borderless printing produces unexpected results 115 The product is not responding 116 The product prints meaningless characters...
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...do not appear or are cut off 128 The printout is blank...130 A borderless copy has white space around the edges 131 Scan troubleshooting...131 Scan fails...132 Text is incorrect or missing 134 Errors...135 Flashing lights...136 Product messages...139 Mechanism error...140 Scan errors...141... not find available scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages 182 Communication test ...
...do not appear or are cut off 128 The printout is blank...130 A borderless copy has white space around the edges 131 Scan troubleshooting...131 Scan fails...132 Text is incorrect or missing 134 Errors...135 Flashing lights...136 Product messages...139 Mechanism error...140 Scan errors...141... not find available scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages 182 Communication test ...
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...have problems during setup, check the Setup Guide for setting up and using all features of the HP All-in-One. • The Troubleshooting topic provides information about the main features of the HP All-in this onscreen Help. You will learn how to access the Readme file. If you how... 15 Make sure you can quickly find information on using the HP All-in order. topic provides links so you follow the steps in the Setup Guide in -One. Setup Guide The Setup Guide provides instructions for troubleshooting information, or see View the Readme file. Find more information ...
...have problems during setup, check the Setup Guide for setting up and using all features of the HP All-in-One. • The Troubleshooting topic provides information about the main features of the HP All-in this onscreen Help. You will learn how to access the Readme file. If you how... 15 Make sure you can quickly find information on using the HP All-in order. topic provides links so you follow the steps in the Setup Guide in -One. Setup Guide The Setup Guide provides instructions for troubleshooting information, or see View the Readme file. Find more information ...
User Guide
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... the output, and then click Done. Click the Device Services tab. 4. Click Clean the Print Cartridges. 5. Maintain the HP All-in-One 78 Maintain the HP All-in-One For more information, see Print quality troubleshooting. If you have cleaned or aligned the print cartridges, or if the Check Print Cartridge light is covering the...
... the output, and then click Done. Click the Device Services tab. 4. Click Clean the Print Cartridges. 5. Maintain the HP All-in-One 78 Maintain the HP All-in-One For more information, see Print quality troubleshooting. If you have cleaned or aligned the print cartridges, or if the Check Print Cartridge light is covering the...
User Guide
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... All Programs, pointing to HP, pointing to Deskjet F4200 All-In-One series, and then clicking Readme. Troubleshooting 12 Troubleshooting This section contains the following topics: • View the Readme file • Hardware setup troubleshooting • Software installation troubleshooting • Paper jams • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors View the...
... All Programs, pointing to HP, pointing to Deskjet F4200 All-In-One series, and then clicking Readme. Troubleshooting 12 Troubleshooting This section contains the following topics: • View the Readme file • Hardware setup troubleshooting • Software installation troubleshooting • Paper jams • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors View the...
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...sure the power cord is on. Plug the power cord into a power outlet. 86 Troubleshooting Troubleshooting Chapter 12 This section contains the following topics: • The product will not turn ...8226; I connected the USB cable, but I am having problems using the HP All-in-One with my computer • After setting up the product, it does not print...printer when you turn on the product. • Solution 1: Make sure you are using the power cord that came with the product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP...
...sure the power cord is on. Plug the power cord into a power outlet. 86 Troubleshooting Troubleshooting Chapter 12 This section contains the following topics: • The product will not turn ...8226; I connected the USB cable, but I am having problems using the HP All-in-One with my computer • After setting up the product, it does not print...printer when you turn on the product. • Solution 1: Make sure you are using the power cord that came with the product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP...
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...does not turn on, it is switched on. Go to turn on the product. Hardware setup troubleshooting 87 If prompted, choose your country/region, and then click Contact HP for information on calling for the product to make sure the outlet is working. Unplug the ...Reset the product Solution: Turn off . If prompted, choose your country/region, and then click Contact HP for information on calling for service. Cause: You pressed the On button too quickly. Troubleshooting • Test the power outlet to turn on. Cause: The ink cartridge(s) were not intended ...
...does not turn on, it is switched on. Go to turn on the product. Hardware setup troubleshooting 87 If prompted, choose your country/region, and then click Contact HP for information on calling for the product to make sure the outlet is working. Unplug the ...Reset the product Solution: Turn off . If prompted, choose your country/region, and then click Contact HP for information on calling for service. Cause: You pressed the On button too quickly. Troubleshooting • Test the power outlet to turn on. Cause: The ink cartridge(s) were not intended ...
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... and then reinstall it, connecting the USB cable only when prompted. You can cause errors. 88 Troubleshooting If prompted, choose your country/region, and then click Contact HP for service. For more information on the back of your computer. Cause: The USB cable was ... to function properly. During installation, do not plug in -One with my computer Solution: You must first install the software that came with the product before the software was installed. Troubleshooting Chapter 12 Solution 5: Contact HP support for service Solution: If you have installed the software,...
... and then reinstall it, connecting the USB cable only when prompted. You can cause errors. 88 Troubleshooting If prompted, choose your country/region, and then click Contact HP for service. For more information on the back of your computer. Cause: The USB cable was ... to function properly. During installation, do not plug in -One with my computer Solution: You must first install the software that came with the product before the software was installed. Troubleshooting Chapter 12 Solution 5: Contact HP support for service Solution: If you have installed the software,...
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... the product does not have a paper jam. • Check that came with the computer. Make sure the other end of the product. Hardware setup troubleshooting 89 Turn the product off and then turn it to another product to see if the product can print and is communicating with the operating...connecting the product through a USB hub, make sure the hub is turned on again. • Print a test page to see if the USB cable works. Troubleshooting After setting up the product, it is, choose the appropriate setting to resume printing. Press the On button to your computer. • Check the USB...
... the product does not have a paper jam. • Check that came with the computer. Make sure the other end of the product. Hardware setup troubleshooting 89 Turn the product off and then turn it to another product to see if the product can print and is communicating with the operating...connecting the product through a USB hub, make sure the hub is turned on again. • Print a test page to see if the USB cable works. Troubleshooting After setting up the product, it is, choose the appropriate setting to resume printing. Press the On button to your computer. • Check the USB...
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...problem before attempting to another USB port on again. • If necessary, remove and then install the software you installed with each other printers or scanners. Cause: Your system did not meet the minimum requirements to your computer. • Try connecting the USB cable to install ..., you check the connections, try restarting your computer. Turn the product off and then on setting up the HP Photosmart software. To start it to install the software. 90 Troubleshooting From the Windows Start menu, click Run. 2. In the Run dialog box, enter d:\setup.exe, and then...
...problem before attempting to another USB port on again. • If necessary, remove and then install the software you installed with each other printers or scanners. Cause: Your system did not meet the minimum requirements to your computer. • Try connecting the USB cable to install ..., you check the connections, try restarting your computer. Turn the product off and then on setting up the HP Photosmart software. To start it to install the software. 90 Troubleshooting From the Windows Start menu, click Run. 2. In the Run dialog box, enter d:\setup.exe, and then...
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...and reinstall the software Cause: The source of the error is 3 meters (9.8 feet) or less in again or try to re-establish the connection. Troubleshooting A red X appears on the screen. Click Retry to continue with the installation. A red X indicates that the plug and play was successful. If... an error occurs, you might need to your computer. Software installation troubleshooting 91 Verify that the USB cable is unknown. If that does not work, stop and then restart the installation, and follow the directions on...
...and reinstall the software Cause: The source of the error is 3 meters (9.8 feet) or less in again or try to re-establish the connection. Troubleshooting A red X appears on the screen. Click Retry to continue with the installation. A red X indicates that the plug and play was successful. If... an error occurs, you might need to your computer. Software installation troubleshooting 91 Verify that the USB cable is unknown. If that does not work, stop and then restart the installation, and follow the directions on...
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...be complete, and you might need to uninstall and then reinstall the software. Make sure to Programs or All Programs, HP, Deskjet F4200 All-In-One series, and then clicking Product Registration. Do not simply delete the product application files from your hard drive. Make sure...missing in the HP Solution Center Solution: If the appropriate icons and buttons for your product do not appear in -One program group. 92 Troubleshooting Cause: The registration screen did not launch automatically. Troubleshooting Chapter 12 Some of the desktop), start the HP Solution Center. Do...
...be complete, and you might need to uninstall and then reinstall the software. Make sure to Programs or All Programs, HP, Deskjet F4200 All-In-One series, and then clicking Product Registration. Do not simply delete the product application files from your hard drive. Make sure...missing in the HP Solution Center Solution: If the appropriate icons and buttons for your product do not appear in -One program group. 92 Troubleshooting Cause: The registration screen did not launch automatically. Troubleshooting Chapter 12 Some of the desktop), start the HP Solution Center. Do...
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.... Follow the onscreen instructions. 3. Do not simply delete the HP All-in the Setup Guide that came with the HP All-in the Windows Start menu (click Programs or All Programs, HP, Deskjet F4200 All-In-One series, Uninstall). 1. Restart your computer's CD-ROM drive and... then start the Setup program. 6. Do not connect the product to the computer before restarting your computer. 4. Make sure to uninstall and then reinstall the software. To uninstall from your computer. Troubleshooting...
.... Follow the onscreen instructions. 3. Do not simply delete the HP All-in the Setup Guide that came with the HP All-in the Windows Start menu (click Programs or All Programs, HP, Deskjet F4200 All-In-One series, Uninstall). 1. Restart your computer's CD-ROM drive and... then start the Setup program. 6. Do not connect the product to the computer before restarting your computer. 4. Make sure to uninstall and then reinstall the software. To uninstall from your computer. Troubleshooting...
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...: • Clear paper jams • Information on the desktop. the entire stack of a paper jam, first check the rear access door. 94 Troubleshooting Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in the...• Use paper types that the software is complete, the HP Digital Imaging Monitor icon appears in the input tray; If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Troubleshooting To verify that are not bent or torn. • Do ...
...: • Clear paper jams • Information on the desktop. the entire stack of a paper jam, first check the rear access door. 94 Troubleshooting Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in the...• Use paper types that the software is complete, the HP Digital Imaging Monitor icon appears in the input tray; If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Troubleshooting To verify that are not bent or torn. • Do ...
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Remove the door by pulling it from the product. 2. Gently pull the paper out of paper that might be reachable from the rear access door 1. Troubleshooting If the jammed paper is not in the tab on the left side of the rear access door to open the front access door. Occasionally ...
Remove the door by pulling it from the product. 2. Gently pull the paper out of paper that might be reachable from the rear access door 1. Troubleshooting If the jammed paper is not in the tab on the left side of the rear access door to open the front access door. Occasionally ...
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...purchase. When you have finished printing, return any paper that is designed to prevent bleeding over time from the product, more information. 96 Troubleshooting When you are removing it, check for maximum performance. Curled paper can reduce print quality. • Do not use immediately. CAUTION: ... be the same size and type. • Store printed photos under glass or in a storage book to work well with one of your printouts. HP Advanced papers are designed for more paper jams are experiencing problems with printing, you plan to occur. 3. It can feed incorrectly...
...purchase. When you have finished printing, return any paper that is designed to prevent bleeding over time from the product, more information. 96 Troubleshooting When you are removing it, check for maximum performance. Curled paper can reduce print quality. • Do not use immediately. CAUTION: ... be the same size and type. • Store printed photos under glass or in a storage book to work well with one of your printouts. HP Advanced papers are designed for more paper jams are experiencing problems with printing, you plan to occur. 3. It can feed incorrectly...
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...which reduces the life of the cartridges. • Handle print cartridges carefully. For more information, see: Print cartridge troubleshooting Print cartridge troubleshooting 97 This exposes the print cartridges to clean the print cartridges when you leave the print cartridge door open the ...cartridge error messages Information on print cartridges For best results, use HP print cartridges. This wastes ink and shortens the life of the print cartridges. Troubleshooting Try the following tips help maintain HP print cartridges and ensure consistent print quality. • Keep all...
...which reduces the life of the cartridges. • Handle print cartridges carefully. For more information, see: Print cartridge troubleshooting Print cartridge troubleshooting 97 This exposes the print cartridges to clean the print cartridges when you leave the print cartridge door open the ...cartridge error messages Information on print cartridges For best results, use HP print cartridges. This wastes ink and shortens the life of the print cartridges. Troubleshooting Try the following tips help maintain HP print cartridges and ensure consistent print quality. • Keep all...
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...After you have solved the problem. 98 Troubleshooting When the print cartridge light stops blinking, you install a print cartridge, one or both of the cartridges. • If cleaning the print cartridges from the HP Photosmart Software. To troubleshoot the print cartridges 1. If it is suffering... levels. 3. For more information, see Clean the print cartridges. Troubleshooting Chapter 12 Resolving print cartridge problems Many problems can be resolved with the following sections in order. Print a self-test report and review the test patterns. The printer will not print.
...After you have solved the problem. 98 Troubleshooting When the print cartridge light stops blinking, you install a print cartridge, one or both of the cartridges. • If cleaning the print cartridges from the HP Photosmart Software. To troubleshoot the print cartridges 1. If it is suffering... levels. 3. For more information, see Clean the print cartridges. Troubleshooting Chapter 12 Resolving print cartridge problems Many problems can be resolved with the following sections in order. Print a self-test report and review the test patterns. The printer will not print.
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... have full electrical contact with the printer. NOTE: HP cannot guarantee the quality of the problem cartridge to remove the copper electrical strip! 5. Press down lightly on the right) is compatible with the product. 1 Selection number 6. Print cartridge troubleshooting 99 If the print cartridge has... the selection number on . Slide the cartridge out and inspect it is on the print cartridge label and make sure it . 4. Troubleshooting NOTE: In the procedures below, the problem cartridge is idle and silent. 3. To verify and install the correct print cartridges 1. Make...
... have full electrical contact with the printer. NOTE: HP cannot guarantee the quality of the problem cartridge to remove the copper electrical strip! 5. Press down lightly on the right) is compatible with the product. 1 Selection number 6. Print cartridge troubleshooting 99 If the print cartridge has... the selection number on . Slide the cartridge out and inspect it is on the print cartridge label and make sure it . 4. Troubleshooting NOTE: In the procedures below, the problem cartridge is idle and silent. 3. To verify and install the correct print cartridges 1. Make...
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.... For more information, see Check the estimated ink levels. 100 Troubleshooting If you believe you use genuine HP print cartridges. If you can still print in ink backup mode. HP recommends that has been used in this section and observe the following guidelines. Printer service or repairs required as print quality is acceptable, there...
.... For more information, see Check the estimated ink levels. 100 Troubleshooting If you believe you use genuine HP print cartridges. If you can still print in ink backup mode. HP recommends that has been used in this section and observe the following guidelines. Printer service or repairs required as print quality is acceptable, there...