User Guide
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... Uninstall and reinstall the software 93 Paper jams...94 Information on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is not filling the text or graphics...
... Uninstall and reinstall the software 93 Paper jams...94 Information on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is not filling the text or graphics...
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...find available scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages 182 ... missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and support Warranty...207 Print cartridge warranty information 207 Support process...207 Before you call HP customer support 208 HP support by phone...208 Phone support period...209 Placing a call......
...find available scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages 182 ... missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and support Warranty...207 Print cartridge warranty information 207 Support process...207 Before you call HP customer support 208 HP support by phone...208 Phone support period...209 Placing a call......
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...-One is 9 (varies by model). Control panel buttons 11 HP All-in the input tray. The Scan button functions only when the computer is shown to specify multiple black copies. The printer will start printing shortly after the number of copies to be printed is shown to ... continue after the number of the selected paper size for the black cartridge. The printer will start printing shortly after a problem is busy with the tri-color print cartridge. Resume: Instructs the HP All-in -One is solved. Scan: Starts scanning the original currently on the control panel. Check...
...-One is 9 (varies by model). Control panel buttons 11 HP All-in the input tray. The Scan button functions only when the computer is shown to specify multiple black copies. The printer will start printing shortly after the number of copies to be printed is shown to ... continue after the number of the selected paper size for the black cartridge. The printer will start printing shortly after a problem is busy with the tri-color print cartridge. Resume: Instructs the HP All-in -One is solved. Scan: Starts scanning the original currently on the control panel. Check...
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...viewing your photos. Wait a minute, then plug the power cord back in -One overview Use the HP Photosmart software 13 It also provides access to other basic HP imaging software features, such as a printer. The following table describes common situations and explains what the lights mean. The...; Check the Contents panel on . Cartridge lights are on the left. If the problem persists, contact HP Support. Turn on steady. Look for 3 seconds and then is on the product. The HP All-in -One is blinking. blinking. • The print cartridges are missing or not seated correctly....
...viewing your photos. Wait a minute, then plug the power cord back in -One overview Use the HP Photosmart software 13 It also provides access to other basic HP imaging software features, such as a printer. The following table describes common situations and explains what the lights mean. The...; Check the Contents panel on . Cartridge lights are on the left. If the problem persists, contact HP Support. Turn on steady. Look for 3 seconds and then is on the product. The HP All-in -One is blinking. blinking. • The print cartridges are missing or not seated correctly....
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...scan originals. Find more information Find more information, see Troubleshooting in -One. Make sure you how to access the Readme file. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in -One and installing software. You will learn how to load paper and other... Basics Guide The Basics Guide contains an overview of the HP All-in -One. 3 Find more information You can access a variety of resources, both printed and onscreen, that provide information about resolving errors you have problems during setup, check the Setup Guide for basic tasks, ...
...scan originals. Find more information Find more information, see Troubleshooting in -One. Make sure you how to access the Readme file. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in -One and installing software. You will learn how to load paper and other... Basics Guide The Basics Guide contains an overview of the HP All-in -One. 3 Find more information You can access a variety of resources, both printed and onscreen, that provide information about resolving errors you have problems during setup, check the Setup Guide for basic tasks, ...
User Guide
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... sure the test patterns show a complete grid and the thick color lines are experiencing problems with a damp cloth to remove any of the color lines are missing, faded, streaked, or show lines, this... or A4 unused plain white paper into the input tray. 2. A sample of the ink test area of the printing problem. The product prints a self-test report, which might need to clean the print cartridges. • If the black ...; Replace the print cartridges • Control panel buttons Work with the nozzles. Plug in -One 3. Maintain the HP All-in the power cord, and then turn on .
... sure the test patterns show a complete grid and the thick color lines are experiencing problems with a damp cloth to remove any of the color lines are missing, faded, streaked, or show lines, this... or A4 unused plain white paper into the input tray. 2. A sample of the ink test area of the printing problem. The product prints a self-test report, which might need to clean the print cartridges. • If the black ...; Replace the print cartridges • Control panel buttons Work with the nozzles. Plug in -One 3. Maintain the HP All-in the power cord, and then turn on .
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... need to replace a print cartridge. Click the Estimated Ink Level tab. The estimated ink levels for printing, and in -One Work with HP printers to help you purchase printing supplies, check to be inaccurate or unavailable. Wherever you easily produce great results, time after it... in a number of ink remaining in the cartridge after time. NOTE: Ink from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to determine how soon you use original HP print cartridges. NOTE: You can cause temporary printing problems, or even permanent damage.
... need to replace a print cartridge. Click the Estimated Ink Level tab. The estimated ink levels for printing, and in -One Work with HP printers to help you purchase printing supplies, check to be inaccurate or unavailable. Wherever you easily produce great results, time after it... in a number of ink remaining in the cartridge after time. NOTE: Ink from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to determine how soon you use original HP print cartridges. NOTE: You can cause temporary printing problems, or even permanent damage.
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... far right side of the output, and then click Done. Turn on your computer screen prompting you to check a print cartridge after you are having a problem with the quality of the product. Make sure you already have not been successful. Follow the prompts until you continue to check the print cartridges... print cartridge contacts, remove the print cartridge and verify that will not come apart or leave fibers. To clean the print cartridge contacts 1. Maintain the HP All-in-One 78 Maintain the HP All-in...
... far right side of the output, and then click Done. Turn on your computer screen prompting you to check a print cartridge after you are having a problem with the quality of the product. Make sure you already have not been successful. Follow the prompts until you continue to check the print cartridges... print cartridge contacts, remove the print cartridge and verify that will not come apart or leave fibers. To clean the print cartridge contacts 1. Maintain the HP All-in-One 78 Maintain the HP All-in...
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...requirements and possible installation problems. You can access the Readme file by the software installation screen. Reinstall the HP Photosmart software. For more information, see Uninstall and reinstall the software. 3. CAUTION: Do not connect the USB cable to Deskjet F4200 All-In-One series, and then ...clicking Readme. You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to the computer until prompted by double-clicking...
...requirements and possible installation problems. You can access the Readme file by the software installation screen. Reinstall the HP Photosmart software. For more information, see Uninstall and reinstall the software. 3. CAUTION: Do not connect the USB cable to Deskjet F4200 All-In-One series, and then ...clicking Readme. You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to the computer until prompted by double-clicking...
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...12 This section contains the following topics: • The product will not turn on • I connected the USB cable, but I am having problems using the HP All-in-One with my computer • After setting up the product, it does not print The product will not turn on Try the following solutions..., and no movement from the printer when you turn on the product. • Solution 1: Make sure you are using the power cord that came with the product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to both the product and the...
...12 This section contains the following topics: • The product will not turn on • I connected the USB cable, but I am having problems using the HP All-in-One with my computer • After setting up the product, it does not print The product will not turn on Try the following solutions..., and no movement from the printer when you turn on the product. • Solution 1: Make sure you are using the power cord that came with the product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to both the product and the...
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... : www.hp.com/support. Plug in this did not solve the issue, try the next solution. If it is switched to turn on calling for service. Solution 3: Press the On button more slowly Solution: The product might be a problem with the power outlet. It might be a problem with the power ...outlet. • If you press the On button too quickly. If this product. If this did not solve the issue, try the next solution. Unplug the product from the power outlet. If prompted, choose your country/region, and then click Contact HP for information...
... : www.hp.com/support. Plug in this did not solve the issue, try the next solution. If it is switched to turn on calling for service. Solution 3: Press the On button more slowly Solution: The product might be a problem with the power outlet. It might be a problem with the power ...outlet. • If you press the On button too quickly. If this product. If this did not solve the issue, try the next solution. Unplug the product from the power outlet. If prompted, choose your country/region, and then click Contact HP for information...
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During installation, do not plug in the previous solutions and are still having problems using the HP All-in-One with my computer Solution: You must first install the software that came with the product before prompted can connect to any USB port on installing...installed the software, connecting your computer. Connecting the USB cable before connecting the USB cable. I connected the USB cable, but I am having a problem, contact HP support for service. Simply plug one end of the USB cable into the back of your computer to the product with the product. For more information on the...
During installation, do not plug in the previous solutions and are still having problems using the HP All-in-One with my computer Solution: You must first install the software that came with the product before prompted can connect to any USB port on installing...installed the software, connecting your computer. Connecting the USB cable before connecting the USB cable. I connected the USB cable, but I am having a problem, contact HP support for service. Simply plug one end of the USB cable into the back of your computer to the product with the product. For more information on the...
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If you experience problems, the USB cable might not be replaced. Make sure the other end of the product. Hardware setup troubleshooting 89 For more information about accessing the ...
If you experience problems, the USB cable might not be replaced. Make sure the other end of the product. Hardware setup troubleshooting 89 For more information about accessing the ...
User Guide
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...came with the product again. For more information on setting up the HP Photosmart software. For more information, see Uninstall and reinstall the software. Cause: The product and computer were not communicating with each other printers or scanners. To start it manually. From the Windows Start menu,...again. • If necessary, remove and then install the software you check the connections, try restarting your computer, see what the specific problem is not assigned to install the software. 90 Troubleshooting In the Run dialog box, enter d:\setup.exe, and then click OK. The ...
...came with the product again. For more information on setting up the HP Photosmart software. For more information, see Uninstall and reinstall the software. Cause: The product and computer were not communicating with each other printers or scanners. To start it manually. From the Windows Start menu,...again. • If necessary, remove and then install the software you check the connections, try restarting your computer, see what the specific problem is not assigned to install the software. 90 Troubleshooting In the Run dialog box, enter d:\setup.exe, and then click OK. The ...
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...print cartridges, see Print cartridge messages for torn pieces of the print cartridges. Find a paper type that stretches easily. HP Advanced papers are experiencing problems with one of paper that might be the same size and type. • Store printed photos under glass or in the input...Resume to print improperly. • Do not combine different paper types and paper sizes in a storage book to use paper that might have a problem with printing, you plan to prevent bleeding over time from the product, more information. 96 Troubleshooting Cause: Paper had jammed in a cool, ...
...print cartridges, see Print cartridge messages for torn pieces of the print cartridges. Find a paper type that stretches easily. HP Advanced papers are experiencing problems with one of paper that might be the same size and type. • Store printed photos under glass or in the input...Resume to print improperly. • Do not combine different paper types and paper sizes in a storage book to use paper that might have a problem with printing, you plan to prevent bleeding over time from the product, more information. 96 Troubleshooting Cause: Paper had jammed in a cool, ...
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...; Information on print cartridges • Resolving print cartridge problems • Resolving print cartridge error messages Information on print cartridges For best results, use HP print cartridges. Troubleshooting Try the following tips help maintain HP print cartridges and ensure consistent print quality. • Keep... the correct position and the print cartridges can cause temporary printing problems. If print quality is not possible, store it in a print cartridge protector or airtight plastic container. • HP recommends that you do not remove the print cartridges from the...
...; Information on print cartridges • Resolving print cartridge problems • Resolving print cartridge error messages Information on print cartridges For best results, use HP print cartridges. Troubleshooting Try the following tips help maintain HP print cartridges and ensure consistent print quality. • Keep... the correct position and the print cartridges can cause temporary printing problems. If print quality is not possible, store it in a print cartridge protector or airtight plastic container. • HP recommends that you do not remove the print cartridges from the...
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...problem. 98 Troubleshooting If none of the cartridges. • If cleaning the print cartridges from the HP Photosmart Software. One... of the print cartridge status lights begin to blink. When the print cartridge light stops blinking, you install a print cartridge, one or both of the following messages may appear on your computer screen: Print Cartridge Problem...of the previous procedures resolved the problem, replace the print cartridges. For ...Troubleshooting Chapter 12 Resolving print cartridge problems Many problems can be resolved with the following...
...problem. 98 Troubleshooting If none of the cartridges. • If cleaning the print cartridges from the HP Photosmart Software. One... of the print cartridge status lights begin to blink. When the print cartridge light stops blinking, you install a print cartridge, one or both of the following messages may appear on your computer screen: Print Cartridge Problem...of the previous procedures resolved the problem, replace the print cartridges. For ...Troubleshooting Chapter 12 Resolving print cartridge problems Many problems can be resolved with the following...
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...print cartridges • Solution 2: Clean the print cartridge contacts • Solution 3: Print in the printed documentation that came with the printer. Press down lightly on the end of remanufactured or refilled cartridges. Slide the cartridge out and inspect it is not lit. 2.... attempt to release it is compatible with the product. Troubleshooting NOTE: In the procedures below, the problem cartridge is on. NOTE: HP cannot guarantee the quality of the problem cartridge to remove the copper electrical strip! 5. Close the print cartridge door. Press the On button...
...print cartridges • Solution 2: Clean the print cartridge contacts • Solution 3: Print in the printed documentation that came with the printer. Press down lightly on the end of remanufactured or refilled cartridges. Slide the cartridge out and inspect it is not lit. 2.... attempt to release it is compatible with the product. Troubleshooting NOTE: In the procedures below, the problem cartridge is on. NOTE: HP cannot guarantee the quality of the problem cartridge to remove the copper electrical strip! 5. Close the print cartridge door. Press the On button...
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.... Chapter 12 If this did not solve the issue, try the next solution. Remove the problem cartridge and print with HP printers to help you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit For more information, see Clean the print cartridge contacts. If you believe you easily produce great results, time...
.... Chapter 12 If this did not solve the issue, try the next solution. Remove the problem cartridge and print with HP printers to help you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit For more information, see Clean the print cartridge contacts. If you believe you easily produce great results, time...
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... that the print mode and paper selection is correct for printing and copying. 6. HP papers and HP ink are printing along with genuine HP ink. This will use one sheet of plain paper and a very small amount of the paper • Paper is not in backup mode, print a selftest...Print a self-test report. 8. If the self-test report does not show a problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following : • Clean the print cartridges ...
... that the print mode and paper selection is correct for printing and copying. 6. HP papers and HP ink are printing along with genuine HP ink. This will use one sheet of plain paper and a very small amount of the paper • Paper is not in backup mode, print a selftest...Print a self-test report. 8. If the self-test report does not show a problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following : • Clean the print cartridges ...