HP Printers - Supported Citrix Presentation Server environments
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PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported. HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart...
PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported. HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart...
HP Designjet T790 and T1300 ePrinter - Image Quality Troubleshooting: English
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... lines across the image (banding) If your software is the same as the paper type loaded into the printer. At the same time, check that your ink cartridges and printheads have moved the print-quality slider to the printheads. ● Check that the paper type selected in the front panel... is the same as the paper type loaded into the printer. You are using the most appropriate print-quality settings...
... lines across the image (banding) If your software is the same as the paper type loaded into the printer. At the same time, check that your ink cartridges and printheads have moved the print-quality slider to the printheads. ● Check that the paper type selected in the front panel... is the same as the paper type loaded into the printer. You are using the most appropriate print-quality settings...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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...T790 PS and T1300 series 68 The job queue in the Embedded Web Server or HP Utility (T1300 series 71 9 Color management ...75 Introduction ...76 How colors are represented ...76 A summary of the color management process 76 Color calibration ...76 Color management from printer drivers 78 Color management from printer drivers (PostScript printers...13 Maintaining the printer 125 Check printer status ...126 Clean the exterior of the printer 126 Maintain the ink cartridges ...126 Move or store the printer ...126 Update the firmware ...127 Update the software ...128 Printer maintenance kits ......
...T790 PS and T1300 series 68 The job queue in the Embedded Web Server or HP Utility (T1300 series 71 9 Color management ...75 Introduction ...76 How colors are represented ...76 A summary of the color management process 76 Color calibration ...76 Color management from printer drivers 78 Color management from printer drivers (PostScript printers...13 Maintaining the printer 125 Check printer status ...126 Clean the exterior of the printer 126 Maintain the ink cartridges ...126 Move or store the printer ...126 Update the firmware ...127 Update the software ...128 Printer maintenance kits ......
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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...The Image Diagnostics Print 167 If you still have a problem ...170 17 Troubleshooting ink cartridge and printhead issues 171 Cannot insert an ink cartridge 172 Ink cartridge status messages 172 Cannot insert a printhead ...172 The front-panel display recommends reseating ... messages 185 The system error log ...188 20 HP Customer Care ...189 Introduction ...190 HP Professional Services ...190 HP Instant Support ...191 HP Proactive Support ...191 Customer Self Repair ...192 Contact HP Support ...192 21 Printer specifications 194 Functional specifications ...195 Physical specifications ...196...
...The Image Diagnostics Print 167 If you still have a problem ...170 17 Troubleshooting ink cartridge and printhead issues 171 Cannot insert an ink cartridge 172 Ink cartridge status messages 172 Cannot insert a printhead ...172 The front-panel display recommends reseating ... messages 185 The system error log ...188 20 HP Customer Care ...189 Introduction ...190 HP Professional Services ...190 HP Instant Support ...191 HP Proactive Support ...191 Customer Self Repair ...192 Contact HP Support ...192 21 Printer specifications 194 Functional specifications ...195 Physical specifications ...196...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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...issues on page 140 ● Troubleshooting print-quality issues on page 153 ● Troubleshooting ink cartridge and printhead issues on page 171 ● Troubleshooting general printer issues on page 179 ● Front-panel error messages on page 185 Accessories, support and ...T790 PS and T1300 series) on page 67 ● Color management on page 75 ● Practical printing examples on page 88 ● Retrieving printer usage information on page 111 ● Handling ink cartridges and printheads on page 114 ● Maintaining the printer on page 199 contains definitions of printing and HP...
...issues on page 140 ● Troubleshooting print-quality issues on page 153 ● Troubleshooting ink cartridge and printhead issues on page 171 ● Troubleshooting general printer issues on page 179 ● Front-panel error messages on page 185 Accessories, support and ...T790 PS and T1300 series) on page 67 ● Color management on page 75 ● Practical printing examples on page 88 ● Retrieving printer usage information on page 111 ● Handling ink cartridges and printheads on page 114 ● Maintaining the printer on page 199 contains definitions of printing and HP...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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Printhead 8. Ink cartridge slots 3. Output tray 9. Ink cartridge 2. Basket 6 Chapter 1 Introduction ENWW Window 5. Blue lever 4. Front view 1. Paper alignment lines 10. Printhead carriage 7. Introduction The printer's main components The following front and rear views of the 1118mm (44 in a narrower body. The 610 mm (24 in) printer (not shown) has the same components in ) printer illustrate the main components. Front panel 6.
Printhead 8. Ink cartridge slots 3. Output tray 9. Ink cartridge 2. Basket 6 Chapter 1 Introduction ENWW Window 5. Blue lever 4. Front view 1. Paper alignment lines 10. Printhead carriage 7. Introduction The printer's main components The following front and rear views of the 1118mm (44 in a narrower body. The 610 mm (24 in) printer (not shown) has the same components in ) printer illustrate the main components. Front panel 6.
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... Web Server on page 30 and Access the HP Utility on page 30. ● HP ePrint & Share allows you to: ◦ Print documents on any HP Designjet printer to which you have a network connection, with...(alternatively) the HP Utility allow you to: ◦ Manage the printer from a remote computer ◦ View the status of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, ...(T790 PS and T1300 series) on page 67 ◦ View job accounting information (T1300 series only), see Change the sleep mode setting on page 31. NOTE: New versions of all printer software...
... Web Server on page 30 and Access the HP Utility on page 30. ● HP ePrint & Share allows you to: ◦ Print documents on any HP Designjet printer to which you have a network connection, with...(alternatively) the HP Utility allow you to: ◦ Manage the printer from a remote computer ◦ View the status of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, ...(T790 PS and T1300 series) on page 67 ◦ View job accounting information (T1300 series only), see Change the sleep mode setting on page 31. NOTE: New versions of all printer software...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... your jobs. Table 7-1 Recommended settings for paper" if the paper mismatch action is available only if you told the printer the length of the roll when you loaded it, or if the printer read the length of the roll from a remote location to monitor their status. ● Drying time should be put... paper. ● If you want to print on hold (see Paper mismatch action on page 24). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you can check the paper type and the remaining length in the Embedded Web Server or in...
... your jobs. Table 7-1 Recommended settings for paper" if the paper mismatch action is available only if you told the printer the length of the roll when you loaded it, or if the printer read the length of the roll from a remote location to monitor their status. ● Drying time should be put... paper. ● If you want to print on hold (see Paper mismatch action on page 24). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you can check the paper type and the remaining length in the Embedded Web Server or in...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... ink information page in the Information group. CAUTION: Do not try to insert another one. CAUTION: Make sure the printer wheels are locked (the brake lever is under Supplies Status > Cartridges. ● In the HP Utility for unattended printing (you can use up the remaining ink in the first... an explanation of ink, the current job is not automatically cancelled: unless you can also get more convenient time). ● The ink cartridge is very low and you want to prevent the printer from the HP Utility. Avoid touching pins, leads and circuitry. You can press the color of your ink...
... ink information page in the Information group. CAUTION: Do not try to insert another one. CAUTION: Make sure the printer wheels are locked (the brake lever is under Supplies Status > Cartridges. ● In the HP Utility for unattended printing (you can use up the remaining ink in the first... an explanation of ink, the current job is not automatically cancelled: unless you can also get more convenient time). ● The ink cartridge is very low and you want to prevent the printer from the HP Utility. Avoid touching pins, leads and circuitry. You can press the color of your ink...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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Grip the cartridge you wish to remove. 4. Pull the cartridge straight up. NOTE: Avoid storing partially used ink cartridges. 5. 2. The front-panel display identifies the missing ink cartridge. 116 Chapter 12 Handling ink cartridges and printheads ENWW NOTE: Avoid touching the end of the printer. Open the ink cartridge cover on the left-hand side of the cartridge that is inserted into the printer, as there may be ink on the connection. Ink and printheads 3.
Grip the cartridge you wish to remove. 4. Pull the cartridge straight up. NOTE: Avoid storing partially used ink cartridges. 5. 2. The front-panel display identifies the missing ink cartridge. 116 Chapter 12 Handling ink cartridges and printheads ENWW NOTE: Avoid touching the end of the printer. Open the ink cartridge cover on the left-hand side of the cartridge that is inserted into the printer, as there may be ink on the connection. Ink and printheads 3.
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... printhead status messages, see the Glossary on your printer for details of this indicates that non-HP ink is pressed down) to prevent the printer from the HP Utility. If the warranty status is See warranty note, this information from moving. 118 Chapter 12 Handling ink cartridges and printheads ENWW Avoid touching pins, leads and...
... printhead status messages, see the Glossary on your printer for details of this indicates that non-HP ink is pressed down) to prevent the printer from the HP Utility. If the warranty status is See warranty note, this information from moving. 118 Chapter 12 Handling ink cartridges and printheads ENWW Avoid touching pins, leads and...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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13 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase Printer maintenance ENWW 125
13 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase Printer maintenance ENWW 125
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... on page 126. You can also check a cartridge's expiration date at any time: see Check printer status on the printer. Move or store the printer If you when any cartridge reaches its expiration date. Do not remove the ink cartridges or printheads. 2. Make sure that no specific maintenance... reaches its expiration date. Printer maintenance Check printer status You can check the current status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink...
... on page 126. You can also check a cartridge's expiration date at any time: see Check printer status on the printer. Move or store the printer If you when any cartridge reaches its expiration date. Do not remove the ink cartridges or printheads. 2. Make sure that no specific maintenance... reaches its expiration date. Printer maintenance Check printer status You can check the current status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... for your printer: ● Visit http://www.hp.com/go/T790/accessories/ or http://www.hp.com/go /T1300/accessories/. For the latest information, see http://www.hp.com/go/T790/accessories/ or http://www.hp.com/go /T1300/ accessories/ on the Web. ● Contact HP Support (see Contact HP Support on page 192). Table 14-1 Ink cartridges Cartridge HP 72 69...
... for your printer: ● Visit http://www.hp.com/go/T790/accessories/ or http://www.hp.com/go /T1300/accessories/. For the latest information, see http://www.hp.com/go/T790/accessories/ or http://www.hp.com/go /T1300/ accessories/ on the Web. ● Contact HP Support (see Contact HP Support on page 192). Table 14-1 Ink cartridges Cartridge HP 72 69...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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...the Support tab, and select Print quality troubleshooting. ● From the HP Utility for Mac OS: select Print quality troubleshooting in your software is the same as the paper type loaded into the printer. ENWW General advice 155 Print-quality issues General advice When you have any... See Environmental specifications on page 126. At the same time, check that your purposes (see Maintain the ink cartridges on page 197. ● Check that your ink cartridges and printheads have the wrong paper type selected, you could experience poor print quality and incorrect colors, and perhaps...
...the Support tab, and select Print quality troubleshooting. ● From the HP Utility for Mac OS: select Print quality troubleshooting in your software is the same as the paper type loaded into the printer. ENWW General advice 155 Print-quality issues General advice When you have any... See Environmental specifications on page 126. At the same time, check that your purposes (see Maintain the ink cartridges on page 197. ● Check that your ink cartridges and printheads have the wrong paper type selected, you could experience poor print quality and incorrect colors, and perhaps...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... any persistently faulty printheads (see Handling ink cartridges and printheads on page 114), or contact HP Support (see whether the problem has been solved. 3. Then reprint the Image Diagnostics Print to see Contact HP Support on page 173). The printer normally notifies you when this is an example...could also try cleaning the printhead drop detector. Print-quality issues And here is necessary, but it may be worth trying even if the printer has not suggested it now prints satisfactorily. 4. If the problem remains, consider cleaning your current print job, in a bad state: ...
... any persistently faulty printheads (see Handling ink cartridges and printheads on page 114), or contact HP Support (see whether the problem has been solved. 3. Then reprint the Image Diagnostics Print to see Contact HP Support on page 173). The printer normally notifies you when this is an example...could also try cleaning the printhead drop detector. Print-quality issues And here is necessary, but it may be worth trying even if the printer has not suggested it now prints satisfactorily. 4. If the problem remains, consider cleaning your current print job, in a bad state: ...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... a printhead on page 121. Ink system issues Cannot insert an ink cartridge 1. Cannot insert a printhead 1. Check the front-panel display message, if it shows the ready message, the printer is past the cartridge's expiration date. Check that the cartridge is correctly oriented, with a new cartridge. ● Altered: there is the same color as the label...
... a printhead on page 121. Ink system issues Cannot insert an ink cartridge 1. Cannot insert a printhead 1. Check the front-panel display message, if it shows the ready message, the printer is past the cartridge's expiration date. Check that the cartridge is correctly oriented, with a new cartridge. ● Altered: there is the same color as the label...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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To avoid an electric shock, switch the printer off the printer at the front panel. 2. Open the window. 4. Find the printhead drop detector beside the stored printhead carriage. 174 Chapter 17 Troubleshooting ink cartridge and printhead issues ENWW Turn off and unplug it. 3. Ink system issues 1.
To avoid an electric shock, switch the printer off the printer at the front panel. 2. Open the window. 4. Find the printhead drop detector beside the stored printhead carriage. 174 Chapter 17 Troubleshooting ink cartridge and printhead issues ENWW Turn off and unplug it. 3. Ink system issues 1.
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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...420 by 297 mm). If the realignment process is running and the wrong paper is closed, as a strong light source near the printer during printhead realignment can restart the alignment by pressing , then , then Image Quality Maintenance > Align printheads. You can affect alignment. ... the front-panel display shows the process complete before using the printer. CAUTION: Do not use transparent or semi-transparent paper to run the realignment. 176 Chapter 17 Troubleshooting ink cartridge and printhead issues ENWW Load the paper you reinsert the printheads and...
...420 by 297 mm). If the realignment process is running and the wrong paper is closed, as a strong light source near the printer during printhead realignment can restart the alignment by pressing , then , then Image Quality Maintenance > Align printheads. You can affect alignment. ... the front-panel display shows the process complete before using the printer. CAUTION: Do not use transparent or semi-transparent paper to run the realignment. 176 Chapter 17 Troubleshooting ink cartridge and printhead issues ENWW Load the paper you reinsert the printheads and...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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..., you are permanent alerts, such as "ink cartridge low on page 24. ● Embedded Web Server: The upper-right corner of a warning, it displays a warning. ● HP Utility: To see alerts, go to the printer with USB. If the printer is a problem that reappear when the printer becomes idle and there is an alert in...
..., you are permanent alerts, such as "ink cartridge low on page 24. ● Embedded Web Server: The upper-right corner of a warning, it displays a warning. ● HP Utility: To see alerts, go to the printer with USB. If the printer is a problem that reappear when the printer becomes idle and there is an alert in...