HP Designjet T790 and T1300 ePrinter - Image Quality Troubleshooting: English
Page 22
...job, in a bad state: Corrective action 1. If the problem still remains, replace any faulty printheads (see Using your printer). The printer normally notifies you when this is an example of the same printhead in case it . Print-quality issues And here is necessary, but it ... satisfactorily. 4. See Using your printer). 18 Chapter 2 Troubleshooting print-quality issues ENWW If the problem remains, consider cleaning your printheads manually (see Using your printer. 5. Then reprint the Image Diagnostics Print to see whether the problem has been solved. 2. Clean any...
...job, in a bad state: Corrective action 1. If the problem still remains, replace any faulty printheads (see Using your printer). The printer normally notifies you when this is an example of the same printhead in case it . Print-quality issues And here is necessary, but it ... satisfactorily. 4. See Using your printer). 18 Chapter 2 Troubleshooting print-quality issues ENWW If the problem remains, consider cleaning your printheads manually (see Using your printer. 5. Then reprint the Image Diagnostics Print to see whether the problem has been solved. 2. Clean any...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 7
... insert a printhead ...172 The front-panel display recommends reseating or replacing a printhead 172 Clean the printheads ...173 Clean the printhead drop detector 173 Align the printheads ...175 Printhead status messages ......177 18 Troubleshooting general printer issues 179 The printer will not start ...180 The printer does not print ...180 The printer seems slow ...181 Communication failures between computer and printer 181 Cannot access the HP...
... insert a printhead ...172 The front-panel display recommends reseating or replacing a printhead 172 Clean the printheads ...173 Clean the printhead drop detector 173 Align the printheads ...175 Printhead status messages ......177 18 Troubleshooting general printer issues 179 The printer will not start ...180 The printer does not print ...180 The printer seems slow ...181 Communication failures between computer and printer 181 Cannot access the HP...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 84
... color management process To get similar prints from any of the following circumstances: ● Whenever a printhead is replaced ● Whenever a new paper type is used by your particular environmental conditions. For all paper types.... ● The Photo Black ink provides pure blacks when printing on photo papers. ● Color emulation of other paper types, calibration should be repeated every now and then (see Color calibration on all other HP Designjet...
... color management process To get similar prints from any of the following circumstances: ● Whenever a printhead is replaced ● Whenever a new paper type is used by your particular environmental conditions. For all paper types.... ● The Photo Black ink provides pure blacks when printing on photo papers. ● Color emulation of other paper types, calibration should be repeated every now and then (see Color calibration on all other HP Designjet...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 85
...OS: select Paper Preset Management from the HP Color Center group, choose the paper to date. ● Disabled: this paper cannot be performed unattended after you want to stabilize. 3. It also calculates the maximum amount of date because a printhead has been replaced, and should be calibrated, press the ...that the colors have loaded paper of the following ways: ● From the HP Utility for Windows: select Color Center > Calibrate paper, and choose the paper to be calibrated. ● From the HP Utility for consistent color printing on the paper type, so that paper type. The...
...OS: select Paper Preset Management from the HP Color Center group, choose the paper to date. ● Disabled: this paper cannot be performed unattended after you want to stabilize. 3. It also calculates the maximum amount of date because a printhead has been replaced, and should be calibrated, press the ...that the colors have loaded paper of the following ways: ● From the HP Utility for Windows: select Color Center > Calibrate paper, and choose the paper to be calibrated. ● From the HP Utility for consistent color printing on the paper type, so that paper type. The...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 123
... pressed down) to prevent the printer from the HP Utility. CAUTION: Do not try to do so (see Ink cartridge status messages on the front panel, then . CAUTION: Make sure the printer wheels are connected to the printheads, which you want to replace it to remove an ink cartridge. ●... The ink cartridge is very low and you cancel it manually, it will resume printing when the empty cartridge has been replaced. Remove an ink cartridge There are two ...
... pressed down) to prevent the printer from the HP Utility. CAUTION: Do not try to do so (see Ink cartridge status messages on the front panel, then . CAUTION: Make sure the printer wheels are connected to the printheads, which you want to replace it to remove an ink cartridge. ●... The ink cartridge is very low and you cancel it manually, it will resume printing when the empty cartridge has been replaced. Remove an ink cartridge There are two ...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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..., the front-panel display asks you to open the window. 4. ENWW Remove a printhead 119 From the front panel, press , then , then Replace printheads. Alternatively, press , then , then Ink > Replace printheads. 2. The printer moves the carriage into the correct position. Ink and printheads CAUTION: Printhead replacement must be performed with the printer powered on the right side of the...
..., the front-panel display asks you to open the window. 4. ENWW Remove a printhead 119 From the front panel, press , then , then Replace printheads. Alternatively, press , then , then Ink > Replace printheads. 2. The printer moves the carriage into the correct position. Ink and printheads CAUTION: Printhead replacement must be performed with the printer powered on the right side of the...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... this case, you from the carriage. Remove the orange protective caps by pulling them down. 2. The printhead is to prevent you should replace the ink cartridge before inserting the new printhead. 1. Ink and printheads 10. Pull the blue handle upward until the printhead is empty, or nearly empty. The front-panel display identifies the missing...
... this case, you from the carriage. Remove the orange protective caps by pulling them down. 2. The printhead is to prevent you should replace the ink cartridge before inserting the new printhead. 1. Ink and printheads 10. Pull the blue handle upward until the printhead is empty, or nearly empty. The front-panel display identifies the missing...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... rest on the near side of the blue handle catches the wire loop on the carriage cover. 6. Ensure the end of the carriage. When all printheads are correctly inserted. NOTE: If the printer does not beep when you insert the printhead and the Replace message appears on the front-panel display, the...
... rest on the near side of the blue handle catches the wire loop on the carriage cover. 6. Ensure the end of the carriage. When all printheads are correctly inserted. NOTE: If the printer does not beep when you insert the printhead and the Replace message appears on the front-panel display, the...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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...status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the...Server, you see information about paper, ink levels, ink cartridges, and printheads. Move or store the printer If you regularly touch as part of normal...During the normal lifetime of the printer. Do not remove the ink cartridges or printheads. 2. Make sure that the printer is a current problem, you can press ...the printer and all current alerts. See also Handling ink cartridges and printheads on page 114. Make sure that you need to move or ...
...status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the...Server, you see information about paper, ink levels, ink cartridges, and printheads. Move or store the printer If you regularly touch as part of normal...During the normal lifetime of the printer. Do not remove the ink cartridges or printheads. 2. Make sure that the printer is a current problem, you can press ...the printer and all current alerts. See also Handling ink cartridges and printheads on page 114. Make sure that you need to move or ...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... takes just over a minute. In this case, you need to maintain the printheads. NOTE: A firmware update is available. Press Check now to replace the printheads with the built-in sleep mode, whenever possible, to change these settings. ENWW Update the firmware 127 Disconnect the printer's power cable. TIP: Because preparing ...
... takes just over a minute. In this case, you need to maintain the printheads. NOTE: A firmware update is available. Press Check now to replace the printheads with the built-in sleep mode, whenever possible, to change these settings. ENWW Update the firmware 127 Disconnect the printer's power cable. TIP: Because preparing ...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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If the automatic cutter is not advanced the proper distance between printhead passes, light or dark bands appear in the print and image grain may need to automatically cut the paper after the drying time has been ... printer cuts the paper after the drying time has been completed. The cutter does not cut well By default the printer is set to be replaced or reloaded. If the paper is disabled, use the Form feed and cut the paper on page 44. Paper issues 150 Chapter 15 Troubleshooting paper...
If the automatic cutter is not advanced the proper distance between printhead passes, light or dark bands appear in the print and image grain may need to automatically cut the paper after the drying time has been ... printer cuts the paper after the drying time has been completed. The cutter does not cut well By default the printer is set to be replaced or reloaded. If the paper is disabled, use the Form feed and cut the paper on page 44. Paper issues 150 Chapter 15 Troubleshooting paper...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 177
Clean any persistently faulty printheads (see Handling ink cartridges and printheads on page 114), or contact HP Support (see Contact HP Support on page 173). You could also try cleaning the printhead drop detector. If the problem remains, consider cleaning your current print job, in a bad state: Corrective...notifies you when this is an example of the same printhead in case it . If the problem still remains, replace any faulty printheads (see Clean the printheads on page 192). If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to see ...
Clean any persistently faulty printheads (see Handling ink cartridges and printheads on page 114), or contact HP Support (see Contact HP Support on page 173). You could also try cleaning the printhead drop detector. If the problem remains, consider cleaning your current print job, in a bad state: Corrective...notifies you when this is an example of the same printhead in case it . If the problem still remains, replace any faulty printheads (see Clean the printheads on page 192). If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to see ...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 179
Ink system issues 17 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages ENWW 171
Ink system issues 17 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages ENWW 171
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 180
... clean inside the ink cartridge slots. Check that the printhead is ready to replace the cartridge with the next step. 3. Check that you have the correct type of printhead (model number). 2. Remove the printhead, see Insert a printhead on . 2. Cannot insert a printhead 1. The front-panel display recommends reseating or replacing a printhead 1. Ink system issues Cannot insert an ink cartridge...
... clean inside the ink cartridge slots. Check that the printhead is ready to replace the cartridge with the next step. 3. Check that you have the correct type of printhead (model number). 2. Remove the printhead, see Insert a printhead on . 2. Cannot insert a printhead 1. The front-panel display recommends reseating or replacing a printhead 1. Ink system issues Cannot insert an ink cartridge...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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...color transitions and sharp edges in and switch on the printer. 9. ENWW Align the printheads 175 With a dry, lint-free cloth, wipe the surface of the drop detector to align the printheads. Power the printer on page 75; Remove any non-visible debris. you are experiencing ...problems with color accuracy, see Color management on at the front panel. 5. Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced. Close the window. 8. In cases where the paper has jammed or you may need to remove any debris...
...color transitions and sharp edges in and switch on the printer. 9. ENWW Align the printheads 175 With a dry, lint-free cloth, wipe the surface of the drop detector to align the printheads. Power the printer on page 75; Remove any non-visible debris. you are experiencing ...problems with color accuracy, see Color management on at the front panel. 5. Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced. Close the window. 8. In cases where the paper has jammed or you may need to remove any debris...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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...fails, a Scanning problems message appears on page 121. ● Replace: the printhead is not correctly installed in the scanning system needing repair; Therefore the printer is working printhead, see Clean the printheads on page 173 ● The alignment was not valid, repeat...completed successfully. The process takes about five minutes. Printhead status messages These are recommended to test the printheads individually to remove the printhead and then reinsert it is failing. or the printheads, although clean, may be replaced. 3. Ensure the window is satisfactory, the ...
...fails, a Scanning problems message appears on page 121. ● Replace: the printhead is not correctly installed in the scanning system needing repair; Therefore the printer is working printhead, see Clean the printheads on page 173 ● The alignment was not valid, repeat...completed successfully. The process takes about five minutes. Printhead status messages These are recommended to test the printheads individually to remove the printhead and then reinsert it is failing. or the printheads, although clean, may be replaced. 3. Ensure the window is satisfactory, the ...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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Ink system issues 178 Chapter 17 Troubleshooting ink cartridge and printhead issues ENWW ● Replacement incomplete: a printhead replacement process has not completed successfully, relaunch the replacement process and let it finish completely (it is not needed to change the printheads). ● Remove: the printhead is not a suitable type for use in printing.
Ink system issues 178 Chapter 17 Troubleshooting ink cartridge and printhead issues ENWW ● Replacement incomplete: a printhead replacement process has not completed successfully, relaunch the replacement process and let it finish completely (it is not needed to change the printheads). ● Remove: the printhead is not a suitable type for use in printing.
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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... color ready. See Handling ink cartridges and printheads on page 114. Insert the correct printhead. See Handling ink cartridges and printheads on page 114. Contact HP Support to solve the problem, contact HP Support. See Job queue management (T790 PS and T1300 series) on page 192. Replace the cartridge. See Contact HP Support on page 67. See Contact...
... color ready. See Handling ink cartridges and printheads on page 114. Insert the correct printhead. See Handling ink cartridges and printheads on page 114. Contact HP Support to solve the problem, contact HP Support. See Job queue management (T790 PS and T1300 series) on page 192. Replace the cartridge. See Contact HP Support on page 67. See Contact...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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.... See The front-panel display recommends reseating or replacing a printhead on page 114. Restart the printhead replacement process. If necessary, insert a new printhead. See Handling ink cartridges and printheads on page 172. 27:03 Printhead error. If necessary, insert a new cartridge. ... Paper loaded incorrectly: remove paper Paper mispositioned: remove paper Paper path error: incorrectly loaded Paper path error: misaligned Printhead replacement incomplete. If it fails again, restart the printer. Restart the printer. 27:14 Update your printer's firmware. Otherwise...
.... See The front-panel display recommends reseating or replacing a printhead on page 114. Restart the printhead replacement process. If necessary, insert a new printhead. See Handling ink cartridges and printheads on page 172. 27:03 Printhead error. If necessary, insert a new cartridge. ... Paper loaded incorrectly: remove paper Paper mispositioned: remove paper Paper path error: incorrectly loaded Paper path error: misaligned Printhead replacement incomplete. If it fails again, restart the printer. Restart the printer. 27:14 Update your printer's firmware. Otherwise...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
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...action 24 print connectivity config. 182 print diagnostic image 167 print quality 55 Printer utility software 182 printhead information 118 rendering intent 86 replace ink cartridges 115 replace printheads 119 reset paper advance 152 resize 59 RGB source profile 86 roll protection 65 roll switching options...specification 197 hard disk, external 136 HP Care Packs 191 HP Customer Care 190 HP Installation 191 HP Instant Support 191 HP Proactive Support 191 HP Start-Up Kit 191 HP Start-Up Kit DVD 2 HP Support 192 HP Utility access 30 cannot access 182 language 31 HP-GL/2 33 I image diagnostics ...
...action 24 print connectivity config. 182 print diagnostic image 167 print quality 55 Printer utility software 182 printhead information 118 rendering intent 86 replace ink cartridges 115 replace printheads 119 reset paper advance 152 resize 59 RGB source profile 86 roll protection 65 roll switching options...specification 197 hard disk, external 136 HP Care Packs 191 HP Customer Care 190 HP Installation 191 HP Instant Support 191 HP Proactive Support 191 HP Start-Up Kit 191 HP Start-Up Kit DVD 2 HP Support 192 HP Utility access 30 cannot access 182 language 31 HP-GL/2 33 I image diagnostics ...