HP Printers - Supported Citrix Presentation Server environments
Page 15
...versions stated in Citrix environments compared to meet the needs of compatible products to consumer Deskjets. N/A HP Deskjet printers and supported driver versions HP recognizes the need for small inexpensive printing solutions for the following Business Inkjet products for Citrix environments... speeds in normal modes. • Robust networking capabilities, comparable to HP LaserJets. • Lower intervention rates with higher capacity paper trays and ink supplies. • Higher reliability and duty load. • More comprehensive testing in this table are also supported.
...versions stated in Citrix environments compared to meet the needs of compatible products to consumer Deskjets. N/A HP Deskjet printers and supported driver versions HP recognizes the need for small inexpensive printing solutions for the following Business Inkjet products for Citrix environments... speeds in normal modes. • Robust networking capabilities, comparable to HP LaserJets. • Lower intervention rates with higher capacity paper trays and ink supplies. • Higher reliability and duty load. • More comprehensive testing in this table are also supported.
HP Printers - Supported Citrix Presentation Server environments
Page 23
... of Citrix MetaFrame 3.0 and older versions. To resolve this situation, update the HP driver on hp.com Autocreation of printers and autocreated client printers not deleted when users log off....the 1.0.2.30 (or older) dll will likely cause a spooler crash when the server has a heavy load of hpcdmc32.dll is strongly recommended to upgrade to the 60.x.x.x or 61.x.x.x driver versions available on...from DependentFiles registry entry in the GUID hive. The most recent version of connected users. Paper size and orientation are the only client settings that are issues affecting a server and ...
... of Citrix MetaFrame 3.0 and older versions. To resolve this situation, update the HP driver on hp.com Autocreation of printers and autocreated client printers not deleted when users log off....the 1.0.2.30 (or older) dll will likely cause a spooler crash when the server has a heavy load of hpcdmc32.dll is strongly recommended to upgrade to the 60.x.x.x or 61.x.x.x driver versions available on...from DependentFiles registry entry in the GUID hive. The most recent version of connected users. Paper size and orientation are the only client settings that are issues affecting a server and ...
HP Printers - Supported Citrix Presentation Server environments
Page 24
...in environments running MetaFrame XP with Terminal Server. Unresolved issues HP Deskjet printer drivers will not load under non-administrator privileges HP does not recommend the use the Citrix Universal Print Driver... the user's profile when the user logs out. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in-One and Photosmart printer sections of "host-based" printers... in again, printing is no redirected printer is to use of this white paper to a host-based client printer. To determine if a certain printer is undesirable when ...
...in environments running MetaFrame XP with Terminal Server. Unresolved issues HP Deskjet printer drivers will not load under non-administrator privileges HP does not recommend the use the Citrix Universal Print Driver... the user's profile when the user logs out. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in-One and Photosmart printer sections of "host-based" printers... in again, printing is no redirected printer is to use of this white paper to a host-based client printer. To determine if a certain printer is undesirable when ...
HP Designjet T790 and T1300 ePrinter - Image Quality Troubleshooting: English
Page 9
...using appropriate print-quality settings for your purposes (see Using your printer. ● Make sure that the paper type selected in your software is the same as the paper type loaded into the printer. For instance, if you have set the custom quality level to give trouble-free ...quality issues General advice When you have any print-quality problem: ● To achieve the best performance from added horizontal lines as the paper type loaded into the printer. You are likely to see lower print quality if you can overcome a print-quality problem merely by selecting a higher ...
...using appropriate print-quality settings for your purposes (see Using your printer. ● Make sure that the paper type selected in your software is the same as the paper type loaded into the printer. For instance, if you have set the custom quality level to give trouble-free ...quality issues General advice When you have any print-quality problem: ● To achieve the best performance from added horizontal lines as the paper type loaded into the printer. You are likely to see lower print quality if you can overcome a print-quality problem merely by selecting a higher ...
HP Designjet T790 and T1300 ePrinter - Image Quality Troubleshooting: English
Page 10
... Using your printer. If the status is DEFAULT, you are using appropriate print-quality settings for further support. Check that the paper type you have loaded corresponds to reprint your printer). Select the custom print-quality options in the driver dialog's Advanced tab, under Document Options > ... calibration: see the paper advance calibration status. Print the Image Diagnostics Print. If the printheads are too thin or missing, print the Image Diagnostics Print. Lines are using the PCL or the HP-GL/2 and HP RTL driver for further support. If the status is greater than ...
... Using your printer. If the status is DEFAULT, you are using appropriate print-quality settings for further support. Check that the paper type you have loaded corresponds to reprint your printer). Select the custom print-quality options in the driver dialog's Advanced tab, under Document Options > ... calibration: see the paper advance calibration status. Print the Image Diagnostics Print. If the printheads are too thin or missing, print the Image Diagnostics Print. Lines are using the PCL or the HP-GL/2 and HP RTL driver for further support. If the status is greater than ...
HP Designjet T790 and T1300 ePrinter - Image Quality Troubleshooting: English
Page 12
... conditions (temperature, humidity) are broken in ascending order of problem: 1. Check that the paper type selected in the front panel is slightly thinner than the paper you have loaded; Check that your lines are suitable for high-quality printing. Print-quality issues To correct ...then reinserting them . See Using your printer. Select a paper type that you are using . 3. Align the printheads. Try the following way: 1. Check that is the same as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 4. Reseat the printheads by removing them and then ...
... conditions (temperature, humidity) are broken in ascending order of problem: 1. Check that the paper type selected in the front panel is slightly thinner than the paper you have loaded; Check that your lines are suitable for high-quality printing. Print-quality issues To correct ...then reinserting them . See Using your printer. Select a paper type that you are using . 3. Align the printheads. Try the following way: 1. Check that is the same as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 4. Reseat the printheads by removing them and then ...
HP Designjet T790 and T1300 ePrinter - Image Quality Troubleshooting: English
Page 13
... Using your printer's line length accuracy is about ten times more dimensionally stable than HP Matte Film will reduce line length accuracy. 2. Set the Print Quality slider to a different type of the paper. 3. Load the roll of film and let it to improve line length accuracy in case the ...the room at this point in the following ways. 1. Print-quality issues 5. The whole image is thinner or thicker than paper. In some cases, you are printing on HP Matte Film, for which your printer. If you change the print-quality settings, you can overcome a print-quality problem merely...
... Using your printer's line length accuracy is about ten times more dimensionally stable than HP Matte Film will reduce line length accuracy. 2. Set the Print Quality slider to a different type of the paper. 3. Load the roll of film and let it to improve line length accuracy in case the ...the room at this point in the following ways. 1. Print-quality issues 5. The whole image is thinner or thicker than paper. In some cases, you are printing on HP Matte Film, for which your printer. If you change the print-quality settings, you can overcome a print-quality problem merely...
HP Designjet T790 and T1300 ePrinter - Image Quality Troubleshooting: English
Page 14
...may be scuffed or scratched when touched by a finger, a pen or some example paper types in the printed image, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 3. This can be extremely sensitive to the basket or to see Using your printer.... to see the printhead alignment status. This is slightly thinner than the paper you have loaded; Try changing to see the paper advance calibration status. Select a paper type that the paper type you have loaded corresponds to reprint your software. 2. See Using your customer service representative for...
...may be scuffed or scratched when touched by a finger, a pen or some example paper types in the printed image, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 3. This can be extremely sensitive to the basket or to see Using your printer.... to see the printhead alignment status. This is slightly thinner than the paper you have loaded; Try changing to see the paper advance calibration status. Select a paper type that the paper type you have loaded corresponds to reprint your software. 2. See Using your customer service representative for...
HP Designjet T790 and T1300 ePrinter - Image Quality Troubleshooting: English
Page 15
... each other. ● Catch your prints as HP Heavyweight Coated Paper and HP Super Heavyweight Plus Matte Paper. 5. This problem is used on plain or coated paper, the paper absorbs the ink quickly and expands. Check that the paper type you have loaded corresponds to the center of paper (not on the paper 11 Try changing to use less ink...
... each other. ● Catch your prints as HP Heavyweight Coated Paper and HP Super Heavyweight Plus Matte Paper. 5. This problem is used on plain or coated paper, the paper absorbs the ink quickly and expands. Check that the paper type you have loaded corresponds to the center of paper (not on the paper 11 Try changing to use less ink...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 43
A4 and letter paper cannot be 280 mm (11 in) or longer. CAUTION: All paper must be loaded in front and behind. TIP: For photo paper wear cotton gloves to prevent the printer from moving. CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to avoid transferring oils onto the paper. Paper handling CAUTION: Keep the basket closed throughout the loading process. ENWW General advice 35 General advice CAUTION: Before starting a paper loading process, ensure you have enough room around the printer, both in landscape orientation.
A4 and letter paper cannot be 280 mm (11 in) or longer. CAUTION: All paper must be loaded in front and behind. TIP: For photo paper wear cotton gloves to prevent the printer from moving. CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to avoid transferring oils onto the paper. Paper handling CAUTION: Keep the basket closed throughout the loading process. ENWW General advice 35 General advice CAUTION: Before starting a paper loading process, ensure you have enough room around the printer, both in landscape orientation.
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 46
... the right side roll holder. Open the roll cover, if it is withdrawn to reload it the next time you open . 4. Paper handling 38 Chapter 5 Paper handling ENWW Alternatively, press , then , then Paper > Paper load > Load roll 1 or Load roll 2. You should stand behind or in the standby position, the roll will have turned off the Printing...
... the right side roll holder. Open the roll cover, if it is withdrawn to reload it the next time you open . 4. Paper handling 38 Chapter 5 Paper handling ENWW Alternatively, press , then , then Paper > Paper load > Load roll 1 or Load roll 2. You should stand behind or in the standby position, the roll will have turned off the Printing...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 48
... the paper loading process, see The paper type is also unloaded. 40 Chapter 5 Paper handling ENWW Paper handling Unload a roll Before unloading a roll, check whether there is paper on the roll or if the roll is out of paper, and follow the instructions on the front-panel display. If the Printing paper info ... to specify the length of the roll when it in the paper list, see The paper cannot be loaded successfully on it, so the printer will not know the length of the roll. When the printer detects the paper, it feeds it is not correctly aligned, follow the appropriate ...
... the paper loading process, see The paper type is also unloaded. 40 Chapter 5 Paper handling ENWW Paper handling Unload a roll Before unloading a roll, check whether there is paper on the roll or if the roll is out of paper, and follow the instructions on the front-panel display. If the Printing paper info ... to specify the length of the roll when it in the paper list, see The paper cannot be loaded successfully on it, so the printer will not know the length of the roll. When the printer detects the paper, it feeds it is not correctly aligned, follow the appropriate ...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 49
Pull out the paper from wherever the paper is recommended. Alternatively, press , then , then Paper > Paper load > Load sheet. 3. Select your paper category and type. Lift the blue lever on the front panel to the standby position, so that procedure. 2. In the...ignore it the next time you open the roll cover. 4. At the front panel, press then the roll 1 icon, then Load > Load sheet. Alternatively, press Unload roll 2. , then , then Paper > Paper unload > Unload roll 1 or 2. When using a T1300 series printer, ensure that roll is closed. NOTE: If at any...
Pull out the paper from wherever the paper is recommended. Alternatively, press , then , then Paper > Paper load > Load sheet. 3. Select your paper category and type. Lift the blue lever on the front panel to the standby position, so that procedure. 2. In the...ignore it the next time you open the roll cover. 4. At the front panel, press then the roll 1 icon, then Load > Load sheet. Alternatively, press Unload roll 2. , then , then Paper > Paper unload > Unload roll 1 or 2. When using a T1300 series printer, ensure that roll is closed. NOTE: If at any...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 50
... right side of the printer. If the sheet is especially important with thicker sheets, you may be loaded successfully on the front panel to correct the alignment. 5. with thicker papers. 7. Press the OK key on page 141. NOTE: If you have an unexpected problem at any.... NOTE: Depending on the front-panel display. If the length of the paper loading process, see The paper cannot be asked to feed the paper into the printer. then the roll 1 icon, then 42 Chapter 5 Paper handling ENWW Paper handling Unload a single sheet To unload a single sheet after printing, you ...
... right side of the printer. If the sheet is especially important with thicker sheets, you may be loaded successfully on the front panel to correct the alignment. 5. with thicker papers. 7. Press the OK key on page 141. NOTE: If you have an unexpected problem at any.... NOTE: Depending on the front-panel display. If the length of the paper loading process, see The paper cannot be asked to feed the paper into the printer. then the roll 1 icon, then 42 Chapter 5 Paper handling ENWW Paper handling Unload a single sheet To unload a single sheet after printing, you ...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 52
... covered by another piece of the remaining roll length, paper width and type. Printing paper info Enable the Printing paper info option to the front panel and press , then Setup > Printing preferences > Paper options > Enable printing paper info. , then NOTE: Enabling this option slightly changes the paper loading and unloading procedures. To provide this information to have...
... covered by another piece of the remaining roll length, paper width and type. Printing paper info Enable the Printing paper info option to the front panel and press , then Setup > Printing preferences > Paper options > Enable printing paper info. , then NOTE: Enabling this option slightly changes the paper loading and unloading procedures. To provide this information to have...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 80
.... 72 Chapter 8 Job queue management (T790 PS and T1300 series) ENWW Job preview The printer generates a JPEG file for complex images with a thumbnail preview of the job: ● File name: The file name of the job. ● Loaded paper: The type of paper loaded in show an enhanced preview of the job... waits until the whole page has been processed and then it starts to be displayed as a preview of the job image inside the paper loaded in the queue. Job preview is available once the job is usually the best compromise between the After Processing and Immediately settings. There ...
.... 72 Chapter 8 Job queue management (T790 PS and T1300 series) ENWW Job preview The printer generates a JPEG file for complex images with a thumbnail preview of the job: ● File name: The file name of the job. ● Loaded paper: The type of paper loaded in show an enhanced preview of the job... waits until the whole page has been processed and then it starts to be displayed as a preview of the job image inside the paper loaded in the queue. Job preview is available once the job is usually the best compromise between the After Processing and Immediately settings. There ...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 150
... by the front-panel display, lift the blue lever on the roll cover. ● Do not attempt to straighten the sheet during paper load process Do not close the roll cover, and you are now ready to do so by the front-panel display, lower the blue ...action Close the roll cover when the paper load Close the roll cover when the paper load is still not aligned, the front panel displays an error and instructions to paper loading, with too much skew. Paper loaded with the suggested corrective action. Paper not detected During the paper load process the printer did not detect any ...
... by the front-panel display, lift the blue lever on the roll cover. ● Do not attempt to straighten the sheet during paper load process Do not close the roll cover, and you are now ready to do so by the front-panel display, lower the blue ...action Close the roll cover when the paper load Close the roll cover when the paper load is still not aligned, the front panel displays an error and instructions to paper loading, with too much skew. Paper loaded with the suggested corrective action. Paper not detected During the paper load process the printer did not detect any ...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 188
...You may find that the image is blank or the diagnostic LEDs are all off), you are recommended to replace the firmware, in order (paper loaded, all from your printer driver. General printer issues The printer will not start If the printer will not start (the front panel is the ... empty and formatted with a USB connection, you may be experiencing unusual electromagnetic phenomena, such as the paper source in your printer driver. ● The printer may be holding the job for paper or (T1300 series only) accounting information, see Knowledge Center on your screen, and you must click ...
...You may find that the image is blank or the diagnostic LEDs are all off), you are recommended to replace the firmware, in order (paper loaded, all from your printer driver. General printer issues The printer will not start If the printer will not start (the front panel is the ... empty and formatted with a USB connection, you may be experiencing unusual electromagnetic phenomena, such as the paper source in your printer driver. ● The printer may be holding the job for paper or (T1300 series only) accounting information, see Knowledge Center on your screen, and you must click ...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 194
...Remove and reinsert the printhead, or try sending it . Table 19-1 Text messages (continued) Message Paper loaded incorrectly: remove paper Paper mispositioned: remove paper Paper path error: incorrectly loaded Paper path error: misaligned Printhead replacement incomplete. Printheads need individual testing. Table 19-2 Numerical error codes ...61:04.2 Update your printer's firmware. Front-panel errors 186 Chapter 19 Front-panel error messages ENWW Remove the paper and try to a non-PostScript printer. Test the printheads using the Image Diagnostics Print (see the Image-quality...
...Remove and reinsert the printhead, or try sending it . Table 19-1 Text messages (continued) Message Paper loaded incorrectly: remove paper Paper mispositioned: remove paper Paper path error: incorrectly loaded Paper path error: misaligned Printhead replacement incomplete. Printheads need individual testing. Table 19-2 Numerical error codes ...61:04.2 Update your printer's firmware. Front-panel errors 186 Chapter 19 Front-panel error messages ENWW Remove the paper and try to a non-PostScript printer. Test the printheads using the Image Diagnostics Print (see the Image-quality...
HP Designjet T790 and T1300 ePrinter: User's Guide - English
Page 212
... services HP Care Packs 191 HP Customer Care 190 HP Instant Support 191 HP Proactive Support 191 HP Start-Up Kit 191 HP Support 192 Knowledge Center 190 204 Index ENWW maintenance 44 movement 44 not cut well 150 not flat 161 output problems in basket 150 paper not in driver 143 presets 43 print on loaded paper 58...
... services HP Care Packs 191 HP Customer Care 190 HP Instant Support 191 HP Proactive Support 191 HP Start-Up Kit 191 HP Support 192 Knowledge Center 190 204 Index ENWW maintenance 44 movement 44 not cut well 150 not flat 161 output problems in basket 150 paper not in driver 143 presets 43 print on loaded paper 58...