Service Manual
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... these printers will also be performed by HP-certified service personnel only. Concerning the hardware perspective, DesignJets 2800CP and 3800CP are to as the HP DesignJet CP Series Printers. Part Numbers Part numbers for the color HP DesignJet 2000CP, 2500CP, 2800CP, 3000CP, 3500CP and 3800CP printers. Conventions This manual contains information for plotter options, accessories and service parts are...
... these printers will also be performed by HP-certified service personnel only. Concerning the hardware perspective, DesignJets 2800CP and 3800CP are to as the HP DesignJet CP Series Printers. Part Numbers Part numbers for the color HP DesignJet 2000CP, 2500CP, 2800CP, 3000CP, 3500CP and 3800CP printers. Conventions This manual contains information for plotter options, accessories and service parts are...
Service Manual
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...or the like , which , if not correctly performed or adhered to, could result in damage to or destruction of part or all exposed metal. x Contents HP DesignJet CP Series Printers Frame or chassis terminal. C A U T I ĂNĂG The WARNING sign denotes a hazard. General Definition of Safety Symbols International ...before operating equipment. Low-noise or noiseless, clean ground (earth) terminal. A connection to cut yourself on the encoder strip inside the plotter. Take care not to the frame (chassis) of the equipment, which normally includes all of the product.
...or the like , which , if not correctly performed or adhered to, could result in damage to or destruction of part or all exposed metal. x Contents HP DesignJet CP Series Printers Frame or chassis terminal. C A U T I ĂNĂG The WARNING sign denotes a hazard. General Definition of Safety Symbols International ...before operating equipment. Low-noise or noiseless, clean ground (earth) terminal. A connection to cut yourself on the encoder strip inside the plotter. Take care not to the frame (chassis) of the equipment, which normally includes all of the product.
Service Manual
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...that contains the firmware data which you downloaded from the standby button on the front of the printer and not from the Plotter Support WEB. Troubleshooting HP DesignJet CP Series Printers 1-3 Substitute "lpt1" with a Parallel cable. You will need to have your Printer connected to on... the PC. Download the latest Firmware Revision from the Plotter Support WEB. How do not wish to continue press the Down Arrow key and...
...that contains the firmware data which you downloaded from the standby button on the front of the printer and not from the Plotter Support WEB. Troubleshooting HP DesignJet CP Series Printers 1-3 Substitute "lpt1" with a Parallel cable. You will need to have your Printer connected to on... the PC. Download the latest Firmware Revision from the Plotter Support WEB. How do not wish to continue press the Down Arrow key and...
Service Manual
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... Power OFF the board" will be displayed on the front-panel. THE DATA IS BEING DOWNLOADED ONTO THE FLASH SIMM AT THIS POINT. Troubleshooting HP DesignJet CP Series Printers 1-5 DO NOT SWITCH OFF THE PRINTER BECAUSE IT WILL DAMAGE THE FLASH SIMM. 11 When the Flash SIMM is displayed on the... MS-DOS: C:\> copy /b filename lpt1: Substitute "filename" with the name of the file that contains the PostScript data which you downloaded from the Plotter Support WEB. Substitute "lpt1" with the name of the Flash SIMM. Substitute "device.file" with the name of your Printer connected to on the ...
... Power OFF the board" will be displayed on the front-panel. THE DATA IS BEING DOWNLOADED ONTO THE FLASH SIMM AT THIS POINT. Troubleshooting HP DesignJet CP Series Printers 1-5 DO NOT SWITCH OFF THE PRINTER BECAUSE IT WILL DAMAGE THE FLASH SIMM. 11 When the Flash SIMM is displayed on the... MS-DOS: C:\> copy /b filename lpt1: Substitute "filename" with the name of the file that contains the PostScript data which you downloaded from the Plotter Support WEB. Substitute "lpt1" with the name of the Flash SIMM. Substitute "device.file" with the name of your Printer connected to on the ...
Service Manual
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.... Corrective Action: Install the latest version of the MIO Card. D Perform the Service Accuracy Calibration ' Page 5-17. D Replace the lens cover which component failed. 2-28 HP DesignJet CP Series Printers System Error Codes D Replace the Electronics Module ' page 8-6. System Error: 040601 Problem Description: The MIO card does not support the MIO 6 protocol...
.... Corrective Action: Install the latest version of the MIO Card. D Perform the Service Accuracy Calibration ' Page 5-17. D Replace the lens cover which component failed. 2-28 HP DesignJet CP Series Printers System Error Codes D Replace the Electronics Module ' page 8-6. System Error: 040601 Problem Description: The MIO card does not support the MIO 6 protocol...
Service Manual
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...yet, reproduce the original problem with the Image Quality problem ' page 6-5. D Select the correct media setting when loading the media. from the Plotter Support Web Page. D Printhead Alignment: Select Image Quality / Printhead Service / Align Now from the front-panel). Refer to Chapter 7 for ...information on how to "Automatic". D Select the correct media type through the front-panel when loading it. 6-2 HP DesignJet CP Series Printers Image Quality If not Install the latest firmware revision or download the latest version from the front-panel). If not ...
...yet, reproduce the original problem with the Image Quality problem ' page 6-5. D Select the correct media setting when loading the media. from the Plotter Support Web Page. D Printhead Alignment: Select Image Quality / Printhead Service / Align Now from the front-panel). Refer to Chapter 7 for ...information on how to "Automatic". D Select the correct media type through the front-panel when loading it. 6-2 HP DesignJet CP Series Printers Image Quality If not Install the latest firmware revision or download the latest version from the front-panel). If not ...
Service Manual
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...Quality HP DesignJet CP Series Printers 6-3 If the output obtained using the HP Solution is good and the one of the problem is not in the printer and that he should : D Communicate to the customer that the problem is related with the print mode defined with the Non-HP Driver... the internal demos or print the Image Quality Print (details ' page 6-5) using HP Media and configuring the plotter/printer as indicated previously. D Print one obtained through the 3rd party solution is bad, HP support organization should address it through the 3rd party vendor support structure. 7 Service ...
...Quality HP DesignJet CP Series Printers 6-3 If the output obtained using the HP Solution is good and the one of the problem is not in the printer and that he should : D Communicate to the customer that the problem is related with the print mode defined with the Non-HP Driver... the internal demos or print the Image Quality Print (details ' page 6-5) using HP Media and configuring the plotter/printer as indicated previously. D Print one obtained through the 3rd party solution is bad, HP support organization should address it through the 3rd party vendor support structure. 7 Service ...
Service Manual
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.... Safety Precautions (Safety symbols ' Immediately after the table of contents.) Review WARNING and CAUTION symbols and instructions before using them on the plotter. 6. Do not handle integrated circuits (ICs) in the module. Do not wear clothing that the ac power outlet (mains) has a...2. Prevent water or other liquids from the plotter, attach an earthing (ground) lead between the PCA common and earth ground. Follow these warnings and cautions for your body while disassembling and working on the PCA. 8-4 HP DesignJet CP Series Printers Removal and Installation Touch all...
.... Safety Precautions (Safety symbols ' Immediately after the table of contents.) Review WARNING and CAUTION symbols and instructions before using them on the plotter. 6. Do not handle integrated circuits (ICs) in the module. Do not wear clothing that the ac power outlet (mains) has a...2. Prevent water or other liquids from the plotter, attach an earthing (ground) lead between the PCA common and earth ground. Follow these warnings and cautions for your body while disassembling and working on the PCA. 8-4 HP DesignJet CP Series Printers Removal and Installation Touch all...
Service Manual
Page 336
... an excess of units. _C Degree(s) Celsius. _F Degree(s) Fahrenheit. D/A1-Size Plotters Models C3190A and C4694A. DC Direct current. Amp(s). 2. CAD Computer-Aided Design. Checksum A programming method used as light or dark bands). Centronics A parallel interface standard. Glossary-2 HP DesignJet CP Series Printers Accuracy Calibration X-axis calibration. Display List An internal logical...
... an excess of units. _C Degree(s) Celsius. _F Degree(s) Fahrenheit. D/A1-Size Plotters Models C3190A and C4694A. DC Direct current. Amp(s). 2. CAD Computer-Aided Design. Checksum A programming method used as light or dark bands). Centronics A parallel interface standard. Glossary-2 HP DesignJet CP Series Printers Accuracy Calibration X-axis calibration. Display List An internal logical...
Service Manual
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... and Electronics Engineers. IEEE Institute of media. Ink Cartridge Part of drive roller. HP-GL/2 Hewlett-Packard's standard graphics language for its plotters. Drive-roller Gear Helical gear at the rear of HP-GL/2. Configuration data used in the DesignJet series. HP Hewlett-Packard. in a moulded foam. ESD Electrostatic discharge. _F Degree(s) Fahrenheit. Electronics Module...
... and Electronics Engineers. IEEE Institute of media. Ink Cartridge Part of drive roller. HP-GL/2 Hewlett-Packard's standard graphics language for its plotters. Drive-roller Gear Helical gear at the rear of HP-GL/2. Configuration data used in the DesignJet series. HP Hewlett-Packard. in a moulded foam. ESD Electrostatic discharge. _F Degree(s) Fahrenheit. Electronics Module...
Service Manual
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...-arm lever. Monitor Mode Service monitor. Nozzles 240 holes in the Electronics Module. Paper Axis Media axis (X-axis). PC Personal Computer. Even though the inkjet plotter has no physical pens, the lines it plots the graphic. LED Light-Emitting Diode. m Meter(s) Margin Part of "print cartridge." paper axis.) Media Jam A situation... of pens for information transfer between carriage passes. Mbyte Megabyte. LAN Local Area Network. Pinch-arm Lever Pinch-wheel lever, mediajam lever. kg Kilogram(s). Glossary-4 HP DesignJet CP Series Printers PAL Programmable Array Logic.
...-arm lever. Monitor Mode Service monitor. Nozzles 240 holes in the Electronics Module. Paper Axis Media axis (X-axis). PC Personal Computer. Even though the inkjet plotter has no physical pens, the lines it plots the graphic. LED Light-Emitting Diode. m Meter(s) Margin Part of "print cartridge." paper axis.) Media Jam A situation... of pens for information transfer between carriage passes. Mbyte Megabyte. LAN Local Area Network. Pinch-arm Lever Pinch-wheel lever, mediajam lever. kg Kilogram(s). Glossary-4 HP DesignJet CP Series Printers PAL Programmable Array Logic.
Service Manual
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...means the smallest move the plotter can be calculated. Resolution A measure of image being printed Printhead Cleaner The printer uses the printhead cleaner to clean and to the Main PCA. RMS Root mean square. Service Monitor Data display; monitor mode. HP DesignJet CP Series Printers Glossary-5... The printhead has a 600 dpi thermal inkjet head for firing ink droplets onto the media and a reservoir which holds enough ink for HP inkjet plotters. Product Line 30 Hewlett-Packard's product line of prints. A matrix of the swaths the printer has performed. Secondary Colors Red, blue...
...means the smallest move the plotter can be calculated. Resolution A measure of image being printed Printhead Cleaner The printer uses the printhead cleaner to clean and to the Main PCA. RMS Root mean square. Service Monitor Data display; monitor mode. HP DesignJet CP Series Printers Glossary-5... The printhead has a 600 dpi thermal inkjet head for firing ink droplets onto the media and a reservoir which holds enough ink for HP inkjet plotters. Product Line 30 Hewlett-Packard's product line of prints. A matrix of the swaths the printer has performed. Secondary Colors Red, blue...
Service Manual
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..., 6Ć7 Initialization Sequences, 4Ć2 Ink Cartridge, 1Ć13 Ink System, 1Ć13 Interconnect Cables, 8Ć89 Internal Prints, 1Ć18 HP DesignJet CP Series Printers L Left Hand Cover, 8Ć18 Left Hand Lateral Cover, 8Ć6, 8Ć10 Left Hand Side Plate, 8Ć18 Lens ... 1Ć10 Media Loading, problem, 1Ć9 MIO, 8Ć6 MIO Presence, Service Test, 4Ć21 Misalignment problems, Banding, 6Ć11 moisture, on plotter, 9Ć2 N No defects found, Image Quality Print, 6Ć17 No Power ON, problem, 1Ć12 noise, carriage bushing, 9Ć2 Noisy Carriage, ...
..., 6Ć7 Initialization Sequences, 4Ć2 Ink Cartridge, 1Ć13 Ink System, 1Ć13 Interconnect Cables, 8Ć89 Internal Prints, 1Ć18 HP DesignJet CP Series Printers L Left Hand Cover, 8Ć18 Left Hand Lateral Cover, 8Ć6, 8Ć10 Left Hand Side Plate, 8Ć18 Lens ... 1Ć10 Media Loading, problem, 1Ć9 MIO, 8Ć6 MIO Presence, Service Test, 4Ć21 Misalignment problems, Banding, 6Ć11 moisture, on plotter, 9Ć2 N No defects found, Image Quality Print, 6Ć17 No Power ON, problem, 1Ć12 noise, carriage bushing, 9Ć2 Noisy Carriage, ...