HP Printers - Supported Citrix Presentation Server environments
Page 13
... network ports are directly attached The UPD, outside of the UPD when used for autocreated printers, it cannot communicate with at autocreation. But the HP UPD cannot determine user settings of the driver installed on the server and mapped for autocreated session printers, configured by communicating directly with the Windows print driver installed on the client, the UPD PCL driver defaults to color, no extra trays, no device-specific paper handling, etc. The autocreated printers using...
... network ports are directly attached The UPD, outside of the UPD when used for autocreated printers, it cannot communicate with at autocreation. But the HP UPD cannot determine user settings of the driver installed on the server and mapped for autocreated session printers, configured by communicating directly with the Windows print driver installed on the client, the UPD PCL driver defaults to color, no extra trays, no device-specific paper handling, etc. The autocreated printers using...
HP Printers - Supported Citrix Presentation Server environments
Page 24
... Inkjet, Designjet, Deskjet, and ink-based All-in . If an HP printer is connected to see if your printer is created when logging onto a Terminal Server. However, HP and Citrix do test print drivers and printers in MetaFrame 1.8 Service Pack 4. Supported printing features All printing features of this white paper to a client with a USB DOT4 port, then no longer functional. Microsoft issues HP printer with DOT4 port on the host machine by HP? Microsoft has...
... Inkjet, Designjet, Deskjet, and ink-based All-in . If an HP printer is connected to see if your printer is created when logging onto a Terminal Server. However, HP and Citrix do test print drivers and printers in MetaFrame 1.8 Service Pack 4. Supported printing features All printing features of this white paper to a client with a USB DOT4 port, then no longer functional. Microsoft issues HP printer with DOT4 port on the host machine by HP? Microsoft has...
HP Printers - Supported Citrix Presentation Server environments
Page 27
Network print servers Description Network print servers (not running Citrix XenApp™ Server) are servers with network print server and HP printers and drivers No issues were discovered when testing the Citrix XenApp™ Server Import Network Server feature using a parallel cable, USB or installed by creating a TCP/IP port and connecting to the server farm. Drivers for multiple users. The network print server was performed on the feature. Policies override similar settings configured farm-wide at the server level or on test methodology - Printer policies are used for domain...
Network print servers Description Network print servers (not running Citrix XenApp™ Server) are servers with network print server and HP printers and drivers No issues were discovered when testing the Citrix XenApp™ Server Import Network Server feature using a parallel cable, USB or installed by creating a TCP/IP port and connecting to the server farm. Drivers for multiple users. The network print server was performed on the feature. Policies override similar settings configured farm-wide at the server level or on test methodology - Printer policies are used for domain...
HP Printers - Supported Citrix Presentation Server environments
Page 31
... connected to the XenApp™ server farm, which verified that the client could print successfully to the client system using the HP LaserJet/Business Inkjet/Deskjet printers listed above. Printer model tested HP Deskjet 5440 HP LaserJet 3200 HP Designjet 4000 PostScript Driver version tested HP Deskjet 5400 Series (60.51.645.0) HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209) HP Designjet 4000ps PS3 (61.71.362.31) Known issues with printer management properties and printers...
... connected to the XenApp™ server farm, which verified that the client could print successfully to the client system using the HP LaserJet/Business Inkjet/Deskjet printers listed above. Printer model tested HP Deskjet 5440 HP LaserJet 3200 HP Designjet 4000 PostScript Driver version tested HP Deskjet 5400 Series (60.51.645.0) HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209) HP Designjet 4000ps PS3 (61.71.362.31) Known issues with printer management properties and printers...
HP Printers - Supported Citrix Presentation Server environments
Page 34
... using the wizard to install drivers on all servers where Citrix XenApp™ Server clients need to it. Drivers for multiple domain users. Printer model tested HP Color LaserJet 3800 Driver version tested HP Color LaserJet 3800 PS (61.071.661.41) & HP Color LaserJet 3800 PCL6 (61.071.661.41) 34 Printer model tested HP LaserJet 3200 Driver version tested HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209) HP Designjet 4000 PostScript HP Designjet 4000ps PS3 (61.71.362.31) Known issues with...
... using the wizard to install drivers on all servers where Citrix XenApp™ Server clients need to it. Drivers for multiple domain users. Printer model tested HP Color LaserJet 3800 Driver version tested HP Color LaserJet 3800 PS (61.071.661.41) & HP Color LaserJet 3800 PCL6 (61.071.661.41) 34 Printer model tested HP LaserJet 3200 Driver version tested HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209) HP Designjet 4000 PostScript HP Designjet 4000ps PS3 (61.71.362.31) Known issues with...
Service Manual
Page 4
... service parts are located in this manual are basically DesignJets 2000CP and 3000CP (respectively) connected with an external Fiery RIP. Throughout this Manual, these printers, refer to the topic you can find information related to the corresponding user and quick-reference guides. ii Using this Manual HP DesignJet CP Series Printers Therefore, all information applicable to the DesignJets 2000CP/3000CP will be referred to DesignJets 2800CP/3800CP. A small arrow ' is used...
... service parts are located in this manual are basically DesignJets 2000CP and 3000CP (respectively) connected with an external Fiery RIP. Throughout this Manual, these printers, refer to the topic you can find information related to the corresponding user and quick-reference guides. ii Using this Manual HP DesignJet CP Series Printers Therefore, all information applicable to the DesignJets 2000CP/3000CP will be referred to DesignJets 2800CP/3800CP. A small arrow ' is used...
Service Manual
Page 5
... which Ink system 1-2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1-2 Is the Printer Using the Latest Firmware Revision 1-2 How do I upgrade the Firmware Revision on the Flash SIMM 1-3 How do I upgrade the PostScript Revision on the Flash SIMM 1-4 How can I Copy Firmware Data from One Flash SIMM to a Second Flash SIMM 1-6 What Can I do when a System Error Code Appears on the Front-Panel Display 1-7 Have...
... which Ink system 1-2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1-2 Is the Printer Using the Latest Firmware Revision 1-2 How do I upgrade the Firmware Revision on the Flash SIMM 1-3 How do I upgrade the PostScript Revision on the Flash SIMM 1-4 How can I Copy Firmware Data from One Flash SIMM to a Second Flash SIMM 1-6 What Can I do when a System Error Code Appears on the Front-Panel Display 1-7 Have...
Service Manual
Page 37
... HP Support Office. D The Service Print (Utilities / Service Tests). System Error Codes System error codes are hexa-decimal based numbers generally caused by you? D The complete error number. D Additional comments about the usage, the setting, etc.. 2-2 HP DesignJet CP Series Printers System Error Codes D Which firmware revision the printer is using . D Which software application the customer is using (name, version, etc.). D Is the problem reproducible by internal system errors. D The Current configuration sheet. The following information ready: D Model and Serial...
... HP Support Office. D The Service Print (Utilities / Service Tests). System Error Codes System error codes are hexa-decimal based numbers generally caused by you? D The complete error number. D Additional comments about the usage, the setting, etc.. 2-2 HP DesignJet CP Series Printers System Error Codes D Which firmware revision the printer is using . D Which software application the customer is using (name, version, etc.). D Is the problem reproducible by internal system errors. D The Current configuration sheet. The following information ready: D Model and Serial...
Service Manual
Page 52
... performed. D service print (Utilities / Service Tests). Corrective Action: Replace the Electronics Module ' page 8-6. D additional comments about the usage, the setting, etc.. D plot file where the error has occurred. If the error code remains after installing the latest Flash SIMM then report the error to the HP Response Center or the nearest HP Support Office, stating the following information: D Model and Serial Number of the Flash SIMM ' page 1-3. Replace the Electronics Module ' page 8-6. System Error Codes HP DesignJet CP Series Printers 2-17
... performed. D service print (Utilities / Service Tests). Corrective Action: Replace the Electronics Module ' page 8-6. D additional comments about the usage, the setting, etc.. D plot file where the error has occurred. If the error code remains after installing the latest Flash SIMM then report the error to the HP Response Center or the nearest HP Support Office, stating the following information: D Model and Serial Number of the Flash SIMM ' page 1-3. Replace the Electronics Module ' page 8-6. System Error Codes HP DesignJet CP Series Printers 2-17
Service Manual
Page 65
... ' page 1-3. D service print (Utilities / Service Tests). Corrective Action: Upgrade the Firmware. Corrective Action: Calibrate the Line Sensor ' page 5-10. Corrective action: Make sure you have the latest version of the Flash SIMM (firmware) installed or upgrade the firmware revision of the printer. If the error code remains after replacing Carriage Assembly. D plot file where the error has occurred. D the complete error number (07xxxx XXXXXXXX). D additional comments about the usage, the setting, etc.. 2-30 HP DesignJet CP Series Printers...
... ' page 1-3. D service print (Utilities / Service Tests). Corrective Action: Upgrade the Firmware. Corrective Action: Calibrate the Line Sensor ' page 5-10. Corrective action: Make sure you have the latest version of the Flash SIMM (firmware) installed or upgrade the firmware revision of the printer. If the error code remains after replacing Carriage Assembly. D plot file where the error has occurred. D the complete error number (07xxxx XXXXXXXX). D additional comments about the usage, the setting, etc.. 2-30 HP DesignJet CP Series Printers...
Service Manual
Page 66
... PostScript Error. D service print (Utilities / Service Tests). D additional comments about the usage, the setting, etc.. D the complete error number. HP DesignJet 2500CP/3500CP only System Error: Problem Description: Corrective Action: 080001 Hard Disk Drive installed without PostScript. Install the PostScript SIMM in the 2nd slot from the left in the Electronics Module. System Error Codes HP DesignJet CP Series Printers 2-31 Make sure you have the latest version of the Flash SIMM (firmware) installed or upgrade the firmware...
... PostScript Error. D service print (Utilities / Service Tests). D additional comments about the usage, the setting, etc.. D the complete error number. HP DesignJet 2500CP/3500CP only System Error: Problem Description: Corrective Action: 080001 Hard Disk Drive installed without PostScript. Install the PostScript SIMM in the 2nd slot from the left in the Electronics Module. System Error Codes HP DesignJet CP Series Printers 2-31 Make sure you have the latest version of the Flash SIMM (firmware) installed or upgrade the firmware...
Service Manual
Page 76
... key to clear the message from the computer to check the ink systems. 3-8 HP DesignJet CP Series Printers User Messages The flashing squares indicate which ink systems need checking. Press ↓ to continue, to the printer stopped prematurely (for a printhead check. Message Explanation and Action Media too small for calibration→ The media you want to continue. MIO error Communication break MIO error handshake The flow of different ink system types (for printhead alignment or a printhead check is not...
... key to clear the message from the computer to check the ink systems. 3-8 HP DesignJet CP Series Printers User Messages The flashing squares indicate which ink systems need checking. Press ↓ to continue, to the printer stopped prematurely (for a printhead check. Message Explanation and Action Media too small for calibration→ The media you want to continue. MIO error Communication break MIO error handshake The flow of different ink system types (for printhead alignment or a printhead check is not...
Service Manual
Page 78
... usual image print quality. 3-10 HP DesignJet CP Series Printers User Messages Printhead alignment error JJ-J→ or Printhead alignment error → The printhead alignment procedure has failed, or the printer has detected a fault that is loaded is not related to be affected. If you may still be displayed. If you press ↓ again to continue, you use sheet media that is not wide enough for the check to specific printheads, for the calibration to load new media...
... usual image print quality. 3-10 HP DesignJet CP Series Printers User Messages Printhead alignment error JJ-J→ or Printhead alignment error → The printhead alignment procedure has failed, or the printer has detected a fault that is loaded is not related to be affected. If you may still be displayed. If you press ↓ again to continue, you use sheet media that is not wide enough for the check to specific printheads, for the calibration to load new media...
Service Manual
Page 79
... printer carriage are using colored media. This can damage the printhead. The printheads indicated by flashing squares, have detected an unusual electrical or thermal signal from the printhead. You should be displayed if: D You are dirty and need to buy a new ink system to fail, for example, a problem with care. Press the ↓ key to function because of a problem that may still be displayed. User Messages HP DesignJet CP Series Printers...
... printer carriage are using colored media. This can damage the printhead. The printheads indicated by flashing squares, have detected an unusual electrical or thermal signal from the printhead. You should be displayed if: D You are dirty and need to buy a new ink system to fail, for example, a problem with care. Press the ↓ key to function because of a problem that may still be displayed. User Messages HP DesignJet CP Series Printers...
Service Manual
Page 144
D Dry time: Set to "Best" (in the printer and in troubleshooting the problem: 1 Problem reproduction D Reproduce the problem that the customer is installed. from the Plotter Support Web Page. D Perform the Printhead Check calibration (details ' page 5-14). 5 Media D Make sure that the Customer used when faced with the Image Quality problem ' page 6-5. D Print Mode: Set to "Automatic". D Printhead Alignment: Select Image Quality / Printhead Service / Align Now from the front-panel. 3 Hardware check list Firmware Revision D Check if the latest version of the Flash SIMM. 4 ...
D Dry time: Set to "Best" (in the printer and in troubleshooting the problem: 1 Problem reproduction D Reproduce the problem that the customer is installed. from the Plotter Support Web Page. D Perform the Printhead Check calibration (details ' page 5-14). 5 Media D Make sure that the Customer used when faced with the Image Quality problem ' page 6-5. D Print Mode: Set to "Automatic". D Printhead Alignment: Select Image Quality / Printhead Service / Align Now from the front-panel. 3 Hardware check list Firmware Revision D Check if the latest version of the Flash SIMM. 4 ...
Service Manual
Page 146
.... D Number of media type. D Print masks. D Print direction (bidirectional). User input to a unique combination of the following : D Choice of swaths per swath. D The type of printer used. D Smart Area Fill (SAF). D The model of driver (HP or Non-HP) 6-4 HP DesignJet CP Series Printers Image Quality A print mode specifies how to interpret and put on media a set of bitmap planes, each of print-quality setting (fast, normal, best). D Swath height (swath width). D Carriage speed. D Multiple dotting (K). Print Modes...
.... D Number of media type. D Print masks. D Print direction (bidirectional). User input to a unique combination of the following : D Choice of swaths per swath. D The type of printer used. D Smart Area Fill (SAF). D The model of driver (HP or Non-HP) 6-4 HP DesignJet CP Series Printers Image Quality A print mode specifies how to interpret and put on media a set of bitmap planes, each of print-quality setting (fast, normal, best). D Swath height (swath width). D Carriage speed. D Multiple dotting (K). Print Modes...
Service Manual
Page 318
.... 9-6 HP DesignJet CP Series Printers Preventive Maintenance Once the maintenance advised message is done the Customer Engineer must reset the maintenance counter by entering the Service Tests Menu and performing the Reset Counters test ' page 4-33. Preventive Maintenance Kit - The Y-axis maintenance parts include the items necessary to clean the slider rods properly, and a lubricant to replace the necessary parts. Use the Removal and Installation Chapter of the printer. All other internal counters must be reset by entering the Service...
.... 9-6 HP DesignJet CP Series Printers Preventive Maintenance Once the maintenance advised message is done the Customer Engineer must reset the maintenance counter by entering the Service Tests Menu and performing the Reset Counters test ' page 4-33. Preventive Maintenance Kit - The Y-axis maintenance parts include the items necessary to clean the slider rods properly, and a lubricant to replace the necessary parts. Use the Removal and Installation Chapter of the printer. All other internal counters must be reset by entering the Service...
Service Manual
Page 330
... parallel port on the Control Panel when the message appears: "For software update or setup, press any key." Locate the printer interface cable (see g in the Test Failed screen gives you watch the Control Panel. To select a language different from the submenu. After the Fiery X2-W is operating correctly. Power off . Power on the back panel. 3. When the Info screen is installed. Setup options should be sending jobs to printers and servers on the Control Panel, use...
... parallel port on the Control Panel when the message appears: "For software update or setup, press any key." Locate the printer interface cable (see g in the Test Failed screen gives you watch the Control Panel. To select a language different from the submenu. After the Fiery X2-W is operating correctly. Power off . Power on the back panel. 3. When the Info screen is installed. Setup options should be sending jobs to printers and servers on the Control Panel, use...
Service Manual
Page 345
...;6 Color, 5Ć15 Entering, 5Ć5 Font Type Set, 5Ć19 Line Sensor, 5Ć9 Maintenance, 5Ć18 Printhead Alignment, 5Ć12 Printhead Check, 5Ć13 Refill, 5Ć8 Service Accuracy, 5Ć16 Service Station, 5Ć11 when required, 5Ć2 Service Print, 1Ć18 Service Station Interconnect Cable, 8Ć26, 8Ć27 Interconnect PCA, 8Ć26, 8Ć27 Motor Gear, 8Ć26 Noisy, 1Ć9 HP DesignJet CP Series Printers Service Calibration, 5Ć11 Service...
...;6 Color, 5Ć15 Entering, 5Ć5 Font Type Set, 5Ć19 Line Sensor, 5Ć9 Maintenance, 5Ć18 Printhead Alignment, 5Ć12 Printhead Check, 5Ć13 Refill, 5Ć8 Service Accuracy, 5Ć16 Service Station, 5Ć11 when required, 5Ć2 Service Print, 1Ć18 Service Station Interconnect Cable, 8Ć26, 8Ć27 Interconnect PCA, 8Ć26, 8Ć27 Motor Gear, 8Ć26 Noisy, 1Ć9 HP DesignJet CP Series Printers Service Calibration, 5Ć11 Service...
Service Manual
Page 348
The procedures described in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 2000CP printers (model C4703A) D HP DesignJet 2500CP printers (model C4704A) D HP DesignJet 2800CP printers (model C6085A) D HP DesignJet 3000CP printers (model C4723A) D HP DesignJet 3500CP printers (model C4724A) D HP DesignJet 3800CP printers (model C6084A) For information about using these printers, refer to be performed by HP-qualified service personnel only. R What's in this manual are to the corresponding user and quick-reference guides.
The procedures described in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 2000CP printers (model C4703A) D HP DesignJet 2500CP printers (model C4704A) D HP DesignJet 2800CP printers (model C6085A) D HP DesignJet 3000CP printers (model C4723A) D HP DesignJet 3500CP printers (model C4724A) D HP DesignJet 3800CP printers (model C6084A) For information about using these printers, refer to be performed by HP-qualified service personnel only. R What's in this manual are to the corresponding user and quick-reference guides.