Service Manual
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..., accessories and service parts are located in this Manual HP DesignJet CP Series Printers Throughout this Manual Purpose This manual contains information necessary to test, calibrate and service: D HP DesignJet 2000CP printer (model C4703A) D HP DesignJet 2500CP printer (model C4704A) D HP DesignJet 2800CP printer (model C6085A) D HP DesignJet 3000CP printer (model C4723A) D HP DesignJet 3500CP printer (model C4724A) D HP DesignJet 3800CP printer (model C6084A) For information about using...
..., accessories and service parts are located in this Manual HP DesignJet CP Series Printers Throughout this Manual Purpose This manual contains information necessary to test, calibrate and service: D HP DesignJet 2000CP printer (model C4703A) D HP DesignJet 2500CP printer (model C4704A) D HP DesignJet 2800CP printer (model C6085A) D HP DesignJet 3000CP printer (model C4723A) D HP DesignJet 3500CP printer (model C4724A) D HP DesignJet 3800CP printer (model C6084A) For information about using...
Service Manual
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Contents Using this Manual ii Safety Symbols x 1 Troubleshooting Which Firmware relates to which Ink system 1-2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1-2 Is the Printer Using the Latest Firmware Revision 1-2 How do I upgrade the Firmware Revision on the Flash SIMM 1-3...12 What is the Ink System 1-13 How Do I Troubleshoot the Ink System 1-13 Does the Customer have Mid-Print Refill Problems in HP DesignJets 3500CP/3000CP 1-15 How Do I Clean the Electrical Contacts 1-17 How Do I Print some of the Internal Prints 1-18 The Service Print...
Contents Using this Manual ii Safety Symbols x 1 Troubleshooting Which Firmware relates to which Ink system 1-2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1-2 Is the Printer Using the Latest Firmware Revision 1-2 How do I upgrade the Firmware Revision on the Flash SIMM 1-3...12 What is the Ink System 1-13 How Do I Troubleshoot the Ink System 1-13 Does the Customer have Mid-Print Refill Problems in HP DesignJets 3500CP/3000CP 1-15 How Do I Clean the Electrical Contacts 1-17 How Do I Print some of the Internal Prints 1-18 The Service Print...
Service Manual
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...which , if not correctly performed or adhered to, could result in the installation (operating) manual, and before operating equipment. For protection against electrical shock in order to protect against electrical ...manual): the product is necessary for a signal common, as well as providing protection against damage to the instrument. Alternating current Direct current Alternating or direct current WĂAĂRĂNĂI O N The CAUTION sign denotes a hazard. C A U T I ĂNĂG The WARNING sign denotes a hazard. Frame or chassis terminal. x Contents HP DesignJet...
...which , if not correctly performed or adhered to, could result in the installation (operating) manual, and before operating equipment. For protection against electrical shock in order to protect against electrical ...manual): the product is necessary for a signal common, as well as providing protection against damage to the instrument. Alternating current Direct current Alternating or direct current WĂAĂRĂNĂI O N The CAUTION sign denotes a hazard. C A U T I ĂNĂG The WARNING sign denotes a hazard. Frame or chassis terminal. x Contents HP DesignJet...
Service Manual
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... performed a Service Test on the Failed Component/Assembly? D Which software application the customer is not documented in this Service Manual or you have the following information ready: D Model and Serial Number of system error codes and their respective descriptions and recommended... complete error number. D The Current configuration sheet. Have you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. Troubleshooting HP DesignJet CP Series Printers 1-7 Only try one recommended action at a time and check if the error code has disappeared...
... performed a Service Test on the Failed Component/Assembly? D Which software application the customer is not documented in this Service Manual or you have the following information ready: D Model and Serial Number of system error codes and their respective descriptions and recommended... complete error number. D The Current configuration sheet. Have you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. Troubleshooting HP DesignJet CP Series Printers 1-7 Only try one recommended action at a time and check if the error code has disappeared...
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... / Service Tests). D Which software application the customer is using (name, version, etc.). D Additional comments about the usage, the setting, etc.. 2-2 HP DesignJet CP Series Printers System Error Codes The following table gives a quick explanation of the error codes: Error code 0100xx 010xxx 02xxxx 04xxxx 05xxxx 06xxxx 07xxxx... PostScript Error Hard Disk Failure If you have an error code which is not documented in this Service Manual or you have the following pages contain a list of system error codes and their respective descriptions and recommended corrective actions.
... / Service Tests). D Which software application the customer is using (name, version, etc.). D Additional comments about the usage, the setting, etc.. 2-2 HP DesignJet CP Series Printers System Error Codes The following table gives a quick explanation of the error codes: Error code 0100xx 010xxx 02xxxx 04xxxx 05xxxx 06xxxx 07xxxx... PostScript Error Hard Disk Failure If you have an error code which is not documented in this Service Manual or you have the following pages contain a list of system error codes and their respective descriptions and recommended corrective actions.
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... packages) (HP DesignJet 3500CP/3000CP) German Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Italian Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Spanish Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) HP-GL/2 and RTL Programmer's Reference Guide (English) The product Comparison Guide for HP-GL/2 and HP RTL Peripherals (English) PJL Technical Reference Manual (English) HP DesignJet CP Series...
... packages) (HP DesignJet 3500CP/3000CP) German Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Italian Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Spanish Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) HP-GL/2 and RTL Programmer's Reference Guide (English) The product Comparison Guide for HP-GL/2 and HP RTL Peripherals (English) PJL Technical Reference Manual (English) HP DesignJet CP Series...
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... then be fully loosened. 7. Service Station Assembly and Service Station Flag Refer to the primer removal procedure ' page 8-29. 8-26 HP DesignJet CP Series Printers Removal and Installation Remove the following 1. Right Hand Cover ' page 8-21. 3. WARNING Switch off the printer and remove the power... cord. 2. Manually slide the carriage assembly to the User Guide). Removal of the printer. 4. Remove the ink delivery system (Refer to the middle of the...
... then be fully loosened. 7. Service Station Assembly and Service Station Flag Refer to the primer removal procedure ' page 8-29. 8-26 HP DesignJet CP Series Printers Removal and Installation Remove the following 1. Right Hand Cover ' page 8-21. 3. WARNING Switch off the printer and remove the power... cord. 2. Manually slide the carriage assembly to the User Guide). Removal of the printer. 4. Remove the ink delivery system (Refer to the middle of the...
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...Only Applicable to the middle of the printer. 3. Release the cables from the cable clamp located underneath the service station assembly. 5. Manually slide the carriage assembly to HP DesignJets 2500CP/2000CP) NOTE FOR HP DESIGNJETS 3500CP/3000CP: IF THE PRIMER ASSEMBLY FAILS, YOU MUST REPLACE THE COMPLETE SERVICE STATION. Right Hand Cover ' page 8-21. 2. ... off the printer and remove the power cord. 1. Remove the following: 1. Refer to the service station assembly (item 4). 9. Remove the primer assembly. 8-29 HP DesignJet CP Series Printers Removal and Installation
...Only Applicable to the middle of the printer. 3. Release the cables from the cable clamp located underneath the service station assembly. 5. Manually slide the carriage assembly to HP DesignJets 2500CP/2000CP) NOTE FOR HP DESIGNJETS 3500CP/3000CP: IF THE PRIMER ASSEMBLY FAILS, YOU MUST REPLACE THE COMPLETE SERVICE STATION. Right Hand Cover ' page 8-21. 2. ... off the printer and remove the power cord. 1. Remove the following: 1. Refer to the service station assembly (item 4). 9. Remove the primer assembly. 8-29 HP DesignJet CP Series Printers Removal and Installation
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...). 3. Install the encoder spring (item 9) into the Y-axis motor assembly (item 4) by sliding it at the ends only. Manually slide the carriage assembly along the printer. Right Hand Cover ' page 8-21. 3. Removal and Installation HP DesignJet CP Series Printers 8-33 Secure the magnetic core (item 1) to the encoder grounding with a T-15 screw (item...
...). 3. Install the encoder spring (item 9) into the Y-axis motor assembly (item 4) by sliding it at the ends only. Manually slide the carriage assembly along the printer. Right Hand Cover ' page 8-21. 3. Removal and Installation HP DesignJet CP Series Printers 8-33 Secure the magnetic core (item 1) to the encoder grounding with a T-15 screw (item...
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... cable from connectors on the carriage PCA. 4. Remove the trailing cable from the 3 cable clamps at the rear of the printer. 8-36 HP DesignJet CP Series Printers Removal and Installation Pull the trailing cable through a hole in the electronics module: 1. J5 DATA 3. Window and Top Cover ' page ...8-15 3. Manually slide the carriage assembly to figure 12 ' page 8-38 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the trailing...
... cable from connectors on the carriage PCA. 4. Remove the trailing cable from the 3 cable clamps at the rear of the printer. 8-36 HP DesignJet CP Series Printers Removal and Installation Pull the trailing cable through a hole in the electronics module: 1. J5 DATA 3. Window and Top Cover ' page ...8-15 3. Manually slide the carriage assembly to figure 12 ' page 8-38 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the trailing...
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... tensioner holder (item 2). Window and Top Cover ' page 8-15. 2. If the tensioner wedge clip will not click into place. Removal and Installation HP DesignJet CP Series Printers 8-39 Remove the carriage assembly ' page 8-42 7. Remove the following: 1. Remove the Y-axis belt pulley (item 6) located in... the Y-axis tensioner holder. 5. Remove the Y-axis belt by a new Y-axis belt. 6. To release the tension on the Y-axis belt (item 3), manually squeeze the spring (item 1) using the tensioner wedge clip (item 4) until you hear it from the Y-axis motor pulley (item 5). 4. Y-Axis Belt ...
... tensioner holder (item 2). Window and Top Cover ' page 8-15. 2. If the tensioner wedge clip will not click into place. Removal and Installation HP DesignJet CP Series Printers 8-39 Remove the carriage assembly ' page 8-42 7. Remove the following: 1. Remove the Y-axis belt pulley (item 6) located in... the Y-axis tensioner holder. 5. Remove the Y-axis belt by a new Y-axis belt. 6. To release the tension on the Y-axis belt (item 3), manually squeeze the spring (item 1) using the tensioner wedge clip (item 4) until you hear it from the Y-axis motor pulley (item 5). 4. Y-Axis Belt ...
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... three T-20 screws (item 2) securing the elevator assembly to the left hand side chassis, it towards you. 8-52 HP DesignJet CP Series Printers Removal and Installation Remove the following: 1. This can be necessary to manually raise the elevator assembly. Left Hand Cover ' page 8-18. Remove the top half of the elevator assembly. 4. Remove...
... three T-20 screws (item 2) securing the elevator assembly to the left hand side chassis, it towards you. 8-52 HP DesignJet CP Series Printers Removal and Installation Remove the following: 1. This can be necessary to manually raise the elevator assembly. Left Hand Cover ' page 8-18. Remove the top half of the elevator assembly. 4. Remove...
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Manually move the drive roller around. 5. Lifting up the bail assembly (item 1), push both the plastic arms at the end of the bail arm first and ... (item 2) by installing the left side first, then install the bail assembly into the bail assembly (item 1). 2. Perform D11 Bail Service Test ' page 4-25 8-58 HP DesignJet CP Series Printers Removal and Installation Install the star wheel assemblies (item 2) by pushing the retaining clips into holes in the left side of the...
Manually move the drive roller around. 5. Lifting up the bail assembly (item 1), push both the plastic arms at the end of the bail arm first and ... (item 2) by installing the left side first, then install the bail assembly into the bail assembly (item 1). 2. Perform D11 Bail Service Test ' page 4-25 8-58 HP DesignJet CP Series Printers Removal and Installation Install the star wheel assemblies (item 2) by pushing the retaining clips into holes in the left side of the...
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...9) to the right side of the overdrive shaft by releasing it out on the left end of the printer. 3. Remove the following : 1. Manually slide the carriage assembly to the left hand side chassis. 11. Remove the clutch (item 4) and washers (item 5) on the right, then...the left and right hand side chassis. 8. Remove the shoulder screw (item 6) securing the cluster gear (item 7) to the right. Removal and Installation HP DesignJet CP Series Printers 8-69 Remove the roller support bracket. 6. Bail Arm Assembly ' page 8-58 5. Cutter Assembly ' page 8-48 2. Remove the ...
...9) to the right side of the overdrive shaft by releasing it out on the left end of the printer. 3. Remove the following : 1. Manually slide the carriage assembly to the left hand side chassis. 11. Remove the clutch (item 4) and washers (item 5) on the right, then...the left and right hand side chassis. 8. Remove the shoulder screw (item 6) securing the cluster gear (item 7) to the right. Removal and Installation HP DesignJet CP Series Printers 8-69 Remove the roller support bracket. 6. Bail Arm Assembly ' page 8-58 5. Cutter Assembly ' page 8-48 2. Remove the ...
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...of the printer. 3. Remove the overdrive assembly (item 9) by removing the retaining clip (item 3). 7. Service Station Assembly ' page 8-26. 8-72 HP DesignJet CP Series Printers Removal and Installation Right Hand Cover ' page 8-21. 4. Remove the four T-10 screws (item 8) (two on each side) securing... the overdrive assembly (item 9) to the left. 4. Manually slide the carriage assembly to the right. Window and Top Cover ' page 8-15. 2. X-Axis Motor Assembly ' page 8-45. 2. Left Hand Cover ' ...
...of the printer. 3. Remove the overdrive assembly (item 9) by removing the retaining clip (item 3). 7. Service Station Assembly ' page 8-26. 8-72 HP DesignJet CP Series Printers Removal and Installation Right Hand Cover ' page 8-21. 4. Remove the four T-10 screws (item 8) (two on each side) securing... the overdrive assembly (item 9) to the left. 4. Manually slide the carriage assembly to the right. Window and Top Cover ' page 8-15. 2. X-Axis Motor Assembly ' page 8-45. 2. Left Hand Cover ' ...
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... of the Y-axis motor, the friction in this Service Manual as a guide to replace the necessary parts. The Y-axis maintenance parts include the items necessary to clean the slider rods properly, and a lubricant to HP DesignJets 2500CP/2000CP) Preventive Maintenance Kit - Part Number C4704-60284... (Only Applicable to apply onto the rods. Part Number C4723-60141 (Only Applicable to HP DesignJets 3500CP/3000CP) Y-axis Maintenance Parts In addition to the wearing of the slider rods. Preventive Maintenance Kit - All other internal...
... of the Y-axis motor, the friction in this Service Manual as a guide to replace the necessary parts. The Y-axis maintenance parts include the items necessary to clean the slider rods properly, and a lubricant to HP DesignJets 2500CP/2000CP) Preventive Maintenance Kit - Part Number C4704-60284... (Only Applicable to apply onto the rods. Part Number C4723-60141 (Only Applicable to HP DesignJets 3500CP/3000CP) Y-axis Maintenance Parts In addition to the wearing of the slider rods. Preventive Maintenance Kit - All other internal...
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About This Edition This is the 2nd edition of this service manual. 1st edition, titled HP C4704A/C4703A/C4723A/C4724A HP DesignJet 2500CP, 3500CP, 2000CP and 3000CP Service Manual, March 1998 2nd edition, titled HP C4704A/C4703A/C4723A/C4724A HP DesignJet 2500CP, 3500CP, 2000CP and 3000CP Service Manual, Nov 1998 3rd edition, titled HP C4703A/C4704A/C6085A/C4723A/C4724A/C6084A HP DesignJet 2000CP, 2500CP, 2800CP, 3000CP, 3500CP and 3800CP Service Manual, Sep 1999
About This Edition This is the 2nd edition of this service manual. 1st edition, titled HP C4704A/C4703A/C4723A/C4724A HP DesignJet 2500CP, 3500CP, 2000CP and 3000CP Service Manual, March 1998 2nd edition, titled HP C4704A/C4703A/C4723A/C4724A HP DesignJet 2500CP, 3500CP, 2000CP and 3000CP Service Manual, Nov 1998 3rd edition, titled HP C4703A/C4704A/C6085A/C4723A/C4724A/C6084A HP DesignJet 2000CP, 2500CP, 2800CP, 3000CP, 3500CP and 3800CP Service Manual, Sep 1999
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The procedures described in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 2000CP printers (model C4703A) D HP DesignJet 2500CP printers (model C4704A) D HP DesignJet 2800CP printers (model C6085A) D HP DesignJet 3000CP printers (model C4723A) D HP DesignJet 3500CP printers (model C4724A) D HP DesignJet 3800CP printers (model C6084A) For information about using these printers, refer to be performed by HP-qualified service personnel only. R What's in this manual are to the corresponding user and quick-reference guides.
The procedures described in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 2000CP printers (model C4703A) D HP DesignJet 2500CP printers (model C4704A) D HP DesignJet 2800CP printers (model C6085A) D HP DesignJet 3000CP printers (model C4723A) D HP DesignJet 3500CP printers (model C4724A) D HP DesignJet 3800CP printers (model C6084A) For information about using these printers, refer to be performed by HP-qualified service personnel only. R What's in this manual are to the corresponding user and quick-reference guides.
