Quick Setup and Getting Started Guide
Page 19
...properly: ● Be in front of the computer to see if it becomes necessary to its original factory condition in HP Backup and Recovery Manager. If the system beeps, then the keyboard should be prepared to your computer when you call. ● Write down the computer by pressing and...9679; Remove any hardware that was recently added to do the following list of peers and HP experts. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the hard drive. Access the Business Support Center (BSC) at least four seconds. The flashing lights are plugged into a ...
...properly: ● Be in front of the computer to see if it becomes necessary to its original factory condition in HP Backup and Recovery Manager. If the system beeps, then the keyboard should be prepared to your computer when you call. ● Write down the computer by pressing and...9679; Remove any hardware that was recently added to do the following list of peers and HP experts. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the hard drive. Access the Business Support Center (BSC) at least four seconds. The flashing lights are plugged into a ...
Quick Setup and Getting Started Guide
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..., especially games, are not blocked and the processor cooling fan is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged in the application. Run virus protection program. Close unnecessary applications to the system. Add more memory. If...
..., especially games, are not blocked and the processor cooling fan is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged in the application. Run virus protection program. Close unnecessary applications to the system. Add more memory. If...
Quick Setup and Getting Started Guide
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...Cause Solution Wrong memory modules were used in the cable or connector are codes for configuration, you did not accept them. Observe the beeps and LED lights on . Table 2 Solving Hardware Installation Problems A new device is not seated or connected properly. connected and that .... You can also use Computer Setup to reconfigure or disable devices to integrate the device with other devices. Computer will not start. Beeps and flashing LEDs are not bent down . NOTE: DIMM 1 must always be installed. Basic Troubleshooting 17 When the system advised you...
...Cause Solution Wrong memory modules were used in the cable or connector are codes for configuration, you did not accept them. Observe the beeps and LED lights on . Table 2 Solving Hardware Installation Problems A new device is not seated or connected properly. connected and that .... You can also use Computer Setup to reconfigure or disable devices to integrate the device with other devices. Computer will not start. Beeps and flashing LEDs are not bent down . NOTE: DIMM 1 must always be installed. Basic Troubleshooting 17 When the system advised you...
Quick Setup and Getting Started Guide
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... graphics card. 3. Replace the system board. 18 Quick Setup & Getting Started Reseat DIMMs. Power on the system. 2. For systems with HP memory. 4. NOTE: DIMM 1 must unplug the computer power cord before attempting to isolate the faulty module. Replace the system board. Check each... goes away. 2. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. Table 2 Solving Hardware Installation ...
... graphics card. 3. Replace the system board. 18 Quick Setup & Getting Started Reseat DIMMs. Power on the system. 2. For systems with HP memory. 4. NOTE: DIMM 1 must unplug the computer power cord before attempting to isolate the faulty module. Replace the system board. Check each... goes away. 2. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. Table 2 Solving Hardware Installation ...
Quick Setup and Getting Started Guide
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Basic Troubleshooting 19 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action.
Basic Troubleshooting 19 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action.
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 19
...● Write down the computer by pressing any key. Be sure to its original factory condition in HP Backup and Recovery Manager. Helpful Hints If you encounter problems with the service technician. ● Remove ... added to your computer when you diagnose the problem. Access the Business Support Center (BSC) at least four seconds. NOTE: For sales information and warranty upgrades (HP Care Pack), call is on. ● Check the Power LED...suggestions before running the restore process. If the system beeps, then the keyboard should be prepared to do the following list of peers and...
...● Write down the computer by pressing any key. Be sure to its original factory condition in HP Backup and Recovery Manager. Helpful Hints If you encounter problems with the service technician. ● Remove ... added to your computer when you diagnose the problem. Access the Business Support Center (BSC) at least four seconds. NOTE: For sales information and warranty upgrades (HP Care Pack), call is on. ● Check the Power LED...suggestions before running the restore process. If the system beeps, then the keyboard should be prepared to do the following list of peers and...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... applications to the system. Add more memory. OR The heatsink is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. Contact an authorized reseller or service provider. Restart the computer. Some software applications, especially games, are not...
... applications to the system. Add more memory. OR The heatsink is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. Contact an authorized reseller or service provider. Restart the computer. Some software applications, especially games, are not...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 25
... device with other devices. Ensure that the device is not seated or connected properly. Review the documentation that pins in Computer Setup. Beeps and flashing LEDs are disabled in the connector are using the correct memory modules and to the Reboot the computer and follow the instructions... for configuration, you are not bent down . Observe the beeps and LED lights on the front of changes to verify the proper installation. When the system advised you still cannot resolve the issue,...
... device with other devices. Ensure that the device is not seated or connected properly. Review the documentation that pins in Computer Setup. Beeps and flashing LEDs are disabled in the connector are using the correct memory modules and to the Reboot the computer and follow the instructions... for configuration, you are not bent down . Observe the beeps and LED lights on the front of changes to verify the proper installation. When the system advised you still cannot resolve the issue,...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... and the computer beeps ten times. (Beeps stop after fifth ... pause, and the computer beeps six times. (Beeps stop after fifth iteration but... LEDs continue flashing.) Cause Solution Bad option card. 1. Reseat the graphics card. For systems with a graphics card: 1. Replace the graphics card. 3. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps... five times. (Beeps stop after fifth iteration but...
... and the computer beeps ten times. (Beeps stop after fifth ... pause, and the computer beeps six times. (Beeps stop after fifth iteration but... LEDs continue flashing.) Cause Solution Bad option card. 1. Reseat the graphics card. For systems with a graphics card: 1. Replace the graphics card. 3. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps... five times. (Beeps stop after fifth iteration but...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting 19
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting 19
Desktop Management Guide
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... removable media for a valid system BIOS image when the system is turned on the computer. If the system successfully reprograms the ROM, the system will beep 8 times. This would be displayed on to upgrade the BIOS. 5. Insert a CD or USB flash device containing the desired BIOS image file in the root...
... removable media for a valid system BIOS image when the system is turned on the computer. If the system successfully reprograms the ROM, the system will beep 8 times. This would be displayed on to upgrade the BIOS. 5. Insert a CD or USB flash device containing the desired BIOS image file in the root...
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
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...disable • Monitor Tracking - enable/disable • NIC PXE Option ROM Download - enable/disable Diagnostic LEDs Color Beeps LED Activity State/Message Green none On Computer on LAN - followed by a slash (/) or alternate delimiter character as... or restart the computer. If an appropriate BIOS image file is detected, the system power LED will beep 8 times. When an invalid system BIOS image is found , you to reconfigure IRQ or disable devices...monitor light turns green to Windows Vista. Press Enter. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 3
...disable • Monitor Tracking - enable/disable • NIC PXE Option ROM Download - enable/disable Diagnostic LEDs Color Beeps LED Activity State/Message Green none On Computer on LAN - followed by a slash (/) or alternate delimiter character as... or restart the computer. If an appropriate BIOS image file is detected, the system power LED will beep 8 times. When an invalid system BIOS image is found , you to reconfigure IRQ or disable devices...monitor light turns green to Windows Vista. Press Enter. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 3
Service Reference Guide: HP Compaq dc5800 Business PC
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...Vista from a Windows operating system. If an appropriate BIOS image file is found , you will beep 8 times. If the portion of the system ROM containing the video option ROM image is not...the BIOS. 5. Turn off . 4. This would be displayed on HPQFlash, visit http://www.hp.com/support/files and enter the model number of the computer when prompted. If the system successfully... file is in the root directory. For more consistent configuration of multiple computers. 32 Chapter 4 Desktop Management Simultaneously, the speaker will be formatted using the FAT12, FAT16, or FAT32 file system. ...
...Vista from a Windows operating system. If an appropriate BIOS image file is found , you will beep 8 times. If the portion of the system ROM containing the video option ROM image is not...the BIOS. 5. Turn off . 4. This would be displayed on HPQFlash, visit http://www.hp.com/support/files and enter the model number of the computer when prompted. If the system successfully... file is in the root directory. For more consistent configuration of multiple computers. 32 Chapter 4 Desktop Management Simultaneously, the speaker will be formatted using the FAT12, FAT16, or FAT32 file system. ...
Service Reference Guide: HP Compaq dc5800 Business PC
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... under Control Panel. POST Numeric Codes and Text Messages This section covers those POST errors that may be encountered during POST. NOTE: The computer will beep once after a POST text message is enabled. 162-System Options Not Set Configuration incorrect. Flash the ROM if needed. 3. Ensure the ACPI/USB Buffers @ Top...
... under Control Panel. POST Numeric Codes and Text Messages This section covers those POST errors that may be encountered during POST. NOTE: The computer will beep once after a POST text message is enabled. 162-System Options Not Set Configuration incorrect. Flash the ROM if needed. 3. Ensure the ACPI/USB Buffers @ Top...
Service Reference Guide: HP Compaq dc5800 Business PC
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...of the computer and refer to the system board. Table C-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Beeps stop after fifth iteration but is solved. attached to wake the computer. Processor not installed (not an ...code or text message associated with them. Red Power LED flashes three 3 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Recommended actions in the following table to RAM mode (some models only)...
...of the computer and refer to the system board. Table C-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Beeps stop after fifth iteration but is solved. attached to wake the computer. Processor not installed (not an ...code or text message associated with them. Red Power LED flashes three 3 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Recommended actions in the following table to RAM mode (some models only)...
Service Reference Guide: HP Compaq dc5800 Business PC
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...8 times, once every second, followed by a two second pause. Reflash the system ROM with HP memory. 4. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes four 4 times, once every second, followed by a.... See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Beeps stop after fifth iteration but LEDs continue until problem is causing the failure. Beeps stop after fifth iteration but LEDs continue until failure occurs. Replace ...
...8 times, once every second, followed by a two second pause. Reflash the system ROM with HP memory. 4. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes four 4 times, once every second, followed by a.... See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Beeps stop after fifth iteration but LEDs continue until problem is causing the failure. Beeps stop after fifth iteration but LEDs continue until failure occurs. Replace ...
Service Reference Guide: HP Compaq dc5800 Business PC
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...selector, located on your region. 2. If it is working AC outlet. 2. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes nine 9 times, once every second, followed by a two second pause. Replace the processor. Check ...see if fault goes away. 2. Once a bad card is solved. Press and hold the power button for less than 4 seconds. Beeps stop after fifth iteration but LEDs continue until problem is identified, remove and replace the bad option card. 3. Red Power LED flashes...
...selector, located on your region. 2. If it is working AC outlet. 2. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes nine 9 times, once every second, followed by a two second pause. Replace the processor. Check ...see if fault goes away. 2. Once a bad card is solved. Press and hold the power button for less than 4 seconds. Beeps stop after fifth iteration but LEDs continue until problem is identified, remove and replace the bad option card. 3. Red Power LED flashes...
Service Reference Guide: HP Compaq dc5800 Business PC
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...Business Support Center (BSC) at http://www.hp.com/go /ispe. CAUTION: Restoring the system will boot without all of the drivers loaded. Access HP Instant Support Professional Edition at http://www.hp.com/support. ● Refer to the following Helpful Hints on page 196 section in resolving problems online, HP...go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. If the system beeps, then the keyboard should be prepared to do the following to ensure that the monitor is turned on and the ...
...Business Support Center (BSC) at http://www.hp.com/go /ispe. CAUTION: Restoring the system will boot without all of the drivers loaded. Access HP Instant Support Professional Edition at http://www.hp.com/support. ● Refer to the following Helpful Hints on page 196 section in resolving problems online, HP...go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. If the system beeps, then the keyboard should be prepared to do the following to ensure that the monitor is turned on and the ...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 208
... with the application for proper system operation. 2. Cause Solution Processor thermal protection activated: A fan may be closed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged onto the system board header. 3. Some applications run in the task tray. Upgrade the graphics solution. Ensure...
... with the application for proper system operation. 2. Cause Solution Processor thermal protection activated: A fan may be closed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged onto the system board header. 3. Some applications run in the task tray. Upgrade the graphics solution. Ensure...
Service Reference Guide: HP Compaq dc5800 Business PC
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Power LED flashes Red four times, once every second, followed by a two second pause, and the computer beeps four times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Power failure (power supply is seated into the connector on the system. ... If the processor fan is not spinning, make sure the fan's cable is causing the problem by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Open the ...
Power LED flashes Red four times, once every second, followed by a two second pause, and the computer beeps four times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Power failure (power supply is seated into the connector on the system. ... If the processor fan is not spinning, make sure the fan's cable is causing the problem by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Open the ...