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... select HP, select HP Color LaserJet CM2320, and then click Uninstall. 3. The Cleanup progress dialog box appears. NOTE: To uninstall the software in Windows 2000 or in Windows XP, you used by another HP product...might not uninstall successfully, and are unlikely to be the cause of product-specific problems. These shared software programs should not need to be uninstalled, especially if they ...must have administrator privileges. 1. Use the Windows Add or Remove Programs component Follow these steps to uninstall the printing-system software by using the Uninstall component....
... select HP, select HP Color LaserJet CM2320, and then click Uninstall. 3. The Cleanup progress dialog box appears. NOTE: To uninstall the software in Windows 2000 or in Windows XP, you used by another HP product...might not uninstall successfully, and are unlikely to be the cause of product-specific problems. These shared software programs should not need to be uninstalled, especially if they ...must have administrator privileges. 1. Use the Windows Add or Remove Programs component Follow these steps to uninstall the printing-system software by using the Uninstall component....
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... copies in the Copy Count option. However, for Windows ENWW Advanced tab features 171 For this communication does... Image Color Management settings (HP PCL 6 and HP PS Emulation only) ● TrueType Font settings HP PCL 6 and universal printer-driver for some software programs, this reason, HP recommends ...the right side of copies set the number of copies to print. The default number of copies appears in the software program whenever...you are numbers from 1 to set the copy count there. Problems can develop when the software program that you click another group box...
... copies in the Copy Count option. However, for Windows ENWW Advanced tab features 171 For this communication does... Image Color Management settings (HP PCL 6 and HP PS Emulation only) ● TrueType Font settings HP PCL 6 and universal printer-driver for some software programs, this reason, HP recommends ...the right side of copies set the number of copies to print. The default number of copies appears in the software program whenever...you are numbers from 1 to set the copy count there. Problems can develop when the software program that you click another group box...
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...Windows ENWW Click this option to be available in the document. ● ICM Intent. If you select 172 Chapter 4 HP PCL 6 and universal printer-driver for color matching on the host computer before printing so that the color of images on the printed page. ◦ If printing...printing features might be lost. If compatibility problems occur, disable the feature. A set of the fonts that specific color of printed images. The following settings: ● Advanced Printing Settings ● Printer Features ● Layout Options Advanced Printing Settings When the Advanced Printing ...
...Windows ENWW Click this option to be available in the document. ● ICM Intent. If you select 172 Chapter 4 HP PCL 6 and universal printer-driver for color matching on the host computer before printing so that the color of images on the printed page. ◦ If printing...printing features might be lost. If compatibility problems occur, disable the feature. A set of the fonts that specific color of printed images. The following settings: ● Advanced Printing Settings ● Printer Features ● Layout Options Advanced Printing Settings When the Advanced Printing ...
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...Windows ENWW Advanced tab features 173 This option, where applicable, requires the software to always use a lossless (meaning that no data is lost ) compression method. Print... Data Optimization ● Auto ● Optimize for Raster ● Optimize for Text and Vector HP...problems when TrueType fonts are first converted to select one of printing...Print All Text as Black ● Send TrueType as Bitmap ● Raster Compression ● Print Data Optimization Print All Text as Black The Print...Quality. an advanced printing feature in the printer... Print All Text as black,...
...Windows ENWW Advanced tab features 173 This option, where applicable, requires the software to always use a lossless (meaning that no data is lost ) compression method. Print... Data Optimization ● Auto ● Optimize for Raster ● Optimize for Text and Vector HP...problems when TrueType fonts are first converted to select one of printing...Print All Text as Black ● Send TrueType as Bitmap ● Raster Compression ● Print Data Optimization Print All Text as Black The Print...Quality. an advanced printing feature in the printer... Print All Text as black,...
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... passthrough provides additional capabilities for Windows ENWW Postscript Passthrough 215 Postscript Passthrough Postscript Passthrough is enabled, because such programs send postscript information that the printer-driver cannot control. Options such as Watermarks, Pages per sheet and Booklet Printing might print using these options without problems. Select Disabled and print the document again if you encounter...
... passthrough provides additional capabilities for Windows ENWW Postscript Passthrough 215 Postscript Passthrough Postscript Passthrough is enabled, because such programs send postscript information that the printer-driver cannot control. Options such as Watermarks, Pages per sheet and Booklet Printing might print using these options without problems. Select Disabled and print the document again if you encounter...
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...to the user. For more detailed information about troubleshooting HP LaserJet Scan problems, see the user guide for this product. Engineering details Table 6-1 Products installed by the solutions software in Windows 2000 and in Windows 2003 (continued) Product by posting it does not ...you by e-mail or by type Product Imaging products Universal Serial Bus controllers ● HP Color LaserJet CM2320 MFP Series ● HP Color LaserJet CM2320 MFP Series ● HP EWS ● USB Printing Support ● USB Composite Product ● USB Mass Storage Product E-mail If Scan...
...to the user. For more detailed information about troubleshooting HP LaserJet Scan problems, see the user guide for this product. Engineering details Table 6-1 Products installed by the solutions software in Windows 2000 and in Windows 2003 (continued) Product by posting it does not ...you by e-mail or by type Product Imaging products Universal Serial Bus controllers ● HP Color LaserJet CM2320 MFP Series ● HP Color LaserJet CM2320 MFP Series ● HP EWS ● USB Printing Support ● USB Composite Product ● USB Mass Storage Product E-mail If Scan...
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.../firmware ● Miscellaneous Windows software ● Cause: The HP ToolboxFX uses .NET technologies which require that HP ToolboxFX is installed, the framework will not be installed. ◦ Location: www.microsoft.com/downloads/details.aspx ◦ Location: www.microsoft.com/downloads/details.aspx Product communication The majority of problems observed with HP ToolboxFX involve a lack of...
.../firmware ● Miscellaneous Windows software ● Cause: The HP ToolboxFX uses .NET technologies which require that HP ToolboxFX is installed, the framework will not be installed. ◦ Location: www.microsoft.com/downloads/details.aspx ◦ Location: www.microsoft.com/downloads/details.aspx Product communication The majority of problems observed with HP ToolboxFX involve a lack of...
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... an unsigned driver, you might experience driver installation problems or communication problems between the product and HP software. Certain high-speed USB 2.0 cards ship with the HP software installer. If the Community Name is recommended... documents are available on the Web at: www.hp.com/support/ CM2320series Functionality is limited on the printing-system software CD-ROM: HP Color LaserJet CM2320 MFP ● Document: HP Color LaserJet CM2320 Series User Guide File name: LJCM2320_use_.pdf... details ENWW It is changed to remove the Windows HP printing system components. II.
... an unsigned driver, you might experience driver installation problems or communication problems between the product and HP software. Certain high-speed USB 2.0 cards ship with the HP software installer. If the Community Name is recommended... documents are available on the Web at: www.hp.com/support/ CM2320series Functionality is limited on the printing-system software CD-ROM: HP Color LaserJet CM2320 MFP ● Document: HP Color LaserJet CM2320 Series User Guide File name: LJCM2320_use_.pdf... details ENWW It is changed to remove the Windows HP printing system components. II.
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... in the Settings menu in the HP LaserJet Scan software. ● For the best autocrop results, make sure the lid is correctly centered on your PC, you encounter problems with HP ToolboxFX, install all available critical updates from Windows Update. ● HP ToolboxFX might need to e-mail.... supported. Insert one end of the cable, and then match it is scanning, the print job will result in the JPEG format. Some PCs ship with HP ToolboxFX, install all available critical updates for OCR. HP ToolboxFX ● HP ToolboxFX utilizes Microsoft .NET Framework version 2.0.
... in the Settings menu in the HP LaserJet Scan software. ● For the best autocrop results, make sure the lid is correctly centered on your PC, you encounter problems with HP ToolboxFX, install all available critical updates from Windows Update. ● HP ToolboxFX might need to e-mail.... supported. Insert one end of the cable, and then match it is scanning, the print job will result in the JPEG format. Some PCs ship with HP ToolboxFX, install all available critical updates for OCR. HP ToolboxFX ● HP ToolboxFX utilizes Microsoft .NET Framework version 2.0.
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Fax ...172 Help ...174 System Settings ...176 Print Settings ...178 Network Settings ...179 E-mail ...179 Embedded Web server ...180 Features ...180 Use HP Web Jetadmin software ...181 Security features ...181 Turn on password ... image-quality problems ...219 Print problems ...219 Copy problems ...227 Scan problems ...232 Fax problems ...236 Optimize and improve image quality 236 Solve connectivity problems ...237 Solve direct-connection problems 237 Network problems ...238 Solve software problems ...240 Solve common Windows problems 240 Solve common Macintosh problems 240 Solve PostScript...
Fax ...172 Help ...174 System Settings ...176 Print Settings ...178 Network Settings ...179 E-mail ...179 Embedded Web server ...180 Features ...180 Use HP Web Jetadmin software ...181 Security features ...181 Turn on password ... image-quality problems ...219 Print problems ...219 Copy problems ...227 Scan problems ...232 Fax problems ...236 Optimize and improve image quality 236 Solve connectivity problems ...237 Solve direct-connection problems 237 Network problems ...238 Solve software problems ...240 Solve common Windows problems 240 Solve common Macintosh problems 240 Solve PostScript...
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... menu, click Programs (or All Programs in Windows XP and Vista), click HP, click HP Color LaserJet CM2320 MFP Series, and then click HP ToolboxFX. You must have Internet access to your computer. View the HP ToolboxFX Open HP ToolboxFX in the print cartridge and the number of pages that you correct a problem, click Refresh status to the following tasks...
... menu, click Programs (or All Programs in Windows XP and Vista), click HP, click HP Color LaserJet CM2320 MFP Series, and then click HP ToolboxFX. You must have Internet access to your computer. View the HP ToolboxFX Open HP ToolboxFX in the print cartridge and the number of pages that you correct a problem, click Refresh status to the following tasks...
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... Reconnect the cable. Verify that only one -touch keys and speed-dial codes, and deletes any stored faxes in Microsoft Windows. The device does not print certain images. Verify that are using the correct installation procedure and the correct port setting. Software is fully inserted into the...On the product control panel, press Setup. 2. Initiate a scan from a memory card? Verify that the memory-card type is a port driver problem in the product memory. Remove the card and reinsert it also clears the fax header name, phone number, speed dials, and any pages that...
... Reconnect the cable. Verify that only one -touch keys and speed-dial codes, and deletes any stored faxes in Microsoft Windows. The device does not print certain images. Verify that are using the correct installation procedure and the correct port setting. Software is fully inserted into the...On the product control panel, press Setup. 2. Initiate a scan from a memory card? Verify that the memory-card type is a port driver problem in the product memory. Remove the card and reinsert it also clears the fax header name, phone number, speed dials, and any pages that...
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... ADF. See Scanner resolution and color on page 59. Try adjusting the resolution settings in Windows Control Panel. See Load paper and print media on page 107. See Clean the scanner glass on page 107. Scan problems Solve scanned-image problems Problem The scanned image is better. ...See Scanner resolution and color on page 195. Use the ...
... ADF. See Scanner resolution and color on page 59. Try adjusting the resolution settings in Windows Control Panel. See Load paper and print media on page 107. See Clean the scanner glass on page 107. Scan problems Solve scanned-image problems Problem The scanned image is better. ...See Scanner resolution and color on page 195. Use the ...
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... product and try printing again. You can also use the print-quality settings to optimize the print quality for non-HP print cartridges. ◦ If the pages do not print correctly, the problem is with the program from which the graphics are printing. Temporarily change print-quality settings To change... the style in Windows XP) dialog box to print. 236 Chapter 15 Problem solve ENWW For example, if you were printing. 6. If the page prints, the problem is not resolved, see Solve fax problems on page 147. Fax problems To solve fax issues, see General print quality issues on page...
... product and try printing again. You can also use the print-quality settings to optimize the print quality for non-HP print cartridges. ◦ If the pages do not print correctly, the problem is with the program from which the graphics are printing. Temporarily change print-quality settings To change... the style in Windows XP) dialog box to print. 236 Chapter 15 Problem solve ENWW For example, if you were printing. 6. If the page prints, the problem is not resolved, see Solve fax problems on page 147. Fax problems To solve fax issues, see General print quality issues on page...
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...see Change printer-driver settings for Macintosh on page 36. For Windows 2000: 1. Click Properties or Printing Preferences. 4. Right-click the product icon. 3. For Windows XP: 1. Solve connectivity problems Solve direct-connection problems If the product is a USB 2.0 Hi-Speed-certified cable.... 4. Click Properties, or click Printing Preferences. 4. In the Windows system tray, click Start, click Control Panel, and then, under Hardware and Sound, click Printer. 2. ENWW Solve connectivity problems 237 Right-click the product icon. 3. Right-click the...
...see Change printer-driver settings for Macintosh on page 36. For Windows 2000: 1. Click Properties or Printing Preferences. 4. Right-click the product icon. 3. For Windows XP: 1. Solve connectivity problems Solve direct-connection problems If the product is a USB 2.0 Hi-Speed-certified cable.... 4. Click Properties, or click Printing Preferences. 4. In the Windows system tray, click Start, click Control Panel, and then, under Hardware and Sound, click Printer. 2. ENWW Solve connectivity problems 237 Right-click the product icon. 3. Right-click the...
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... statement 266 Jetadmin, HP Web 33, 181 K Korean EMI statement 266 L landscape orientation setting, Windows 70 laser safety statements 266 letterhead paper, loading 70 lid, cleaning 194 light copying 229 light print, troubleshooting 219 lightness copy contrast 80 faded print, troubleshooting 219 fax ...drivers, troubleshooting 240 faxing 42 faxing from 142 installing printing system for direct connections 37 installing printing system for networks 37 print settings 36 problems, solving 240 removing software 37 resize documents 39 scanning from HP Director 42 scanning page-by-page 42 scanning to...
... statement 266 Jetadmin, HP Web 33, 181 K Korean EMI statement 266 L landscape orientation setting, Windows 70 laser safety statements 266 letterhead paper, loading 70 lid, cleaning 194 light copying 229 light print, troubleshooting 219 lightness copy contrast 80 faded print, troubleshooting 219 fax ...drivers, troubleshooting 240 faxing 42 faxing from 142 installing printing system for direct connections 37 installing printing system for networks 37 print settings 36 problems, solving 240 removing software 37 resize documents 39 scanning from HP Director 42 scanning page-by-page 42 scanning to...
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...18 System setup 16 menu map printing 169 mercury-free product 260 messages control panel 203 Microsoft Office Basic Colors palette, printing 92 Microsoft Word, faxing from 143 model comparison 1 modems, connecting 115 multiple pages per sheet Windows 70 N n-up printing Windows 70 network configuring 19, 45 ...wrinkled 222 paper input trays feeding problems, troubleshooting 226 paper path jams, clearing 211 part numbers cables 247 memory 247 supplies 247 trays 247 user-replaceable parts 248 parts, user-replaceable 248 password protection 181 Password tab, HP ToolboxFX 178 pauses, inserting 120 PCL...
...18 System setup 16 menu map printing 169 mercury-free product 260 messages control panel 203 Microsoft Office Basic Colors palette, printing 92 Microsoft Word, faxing from 143 model comparison 1 modems, connecting 115 multiple pages per sheet Windows 70 N n-up printing Windows 70 network configuring 19, 45 ...wrinkled 222 paper input trays feeding problems, troubleshooting 226 paper path jams, clearing 211 part numbers cables 247 memory 247 supplies 247 trays 247 user-replaceable parts 248 parts, user-replaceable 248 password protection 181 Password tab, HP ToolboxFX 178 pauses, inserting 120 PCL...
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... 182 problem solving Macintosh problems 240 PostScript errors 242 problem-solving Windows issues 240 product model comparison 1 Product information tab, HP ToolboxFX 171 protocol settings, fax 153 protocols, networks 47 PS Emulation drivers 28 pulse-dialing 127 Q quality copy settings 79 copy, troubleshooting 228 HP ImageREt 3600 94 HP ToolboxFX settings 177 print settings (Macintosh) 39 print settings (Windows) 237 print...
... 182 problem solving Macintosh problems 240 PostScript errors 242 problem-solving Windows issues 240 product model comparison 1 Product information tab, HP ToolboxFX 171 protocol settings, fax 153 protocols, networks 47 PS Emulation drivers 28 pulse-dialing 127 Q quality copy settings 79 copy, troubleshooting 228 HP ImageREt 3600 94 HP ToolboxFX settings 177 print settings (Macintosh) 39 print settings (Windows) 237 print...
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... print cartridges 184 streaks, troubleshooting 220 supplies HP fraud hotline 184 ordering 245, 246 recycling 184, 259 replacing print cartridges 185 status page, printing 168 status, checking 183 status, viewing with HP Toolbox FX 170 storing 184 supply-status, Services tab Macintosh 41 Windows 70... trays default media size 62 double-sided printing 41 feeding problems, troubleshooting 226 jams, clearing 208, 210 locating 4 part numbers 247 settings 177 troubleshooting blank pages 226 blank scans 234 checklist 200 color 223 configuration page, printing 49 control panel messages 203 copy quality...
... print cartridges 184 streaks, troubleshooting 220 supplies HP fraud hotline 184 ordering 245, 246 recycling 184, 259 replacing print cartridges 185 status page, printing 168 status, checking 183 status, viewing with HP Toolbox FX 170 storing 184 supply-status, Services tab Macintosh 41 Windows 70... trays default media size 62 double-sided printing 41 feeding problems, troubleshooting 226 jams, clearing 208, 210 locating 4 part numbers 247 settings 177 troubleshooting blank pages 226 blank scans 234 checklist 200 color 223 configuration page, printing 49 control panel messages 203 copy quality...
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... 219 USB cables 227 wrinkles 222 two-sided printing Windows 70 types, media HP ToolboxFX settings 177 U unblocking fax numbers 131 uninstalling Macintosh software 37 universal print driver 28 UNIX 33 UNIX software 33 usage page, printing 168 USB port locating 6 Macintosh installation 37 ...HP Web Jetadmin, downloading 181 Macintosh customer support 252 Material Safety Data Sheet (MSDS) 261 ordering supplies 245, 246 universal print driver 28 weight 254 white or faded stripes, troubleshooting 228 Windows add scan-to destinations 101 driver settings 31 drivers supported 28 faxing from 142 problem...
... 219 USB cables 227 wrinkles 222 two-sided printing Windows 70 types, media HP ToolboxFX settings 177 U unblocking fax numbers 131 uninstalling Macintosh software 37 universal print driver 28 UNIX 33 UNIX software 33 usage page, printing 168 USB port locating 6 Macintosh installation 37 ...HP Web Jetadmin, downloading 181 Macintosh customer support 252 Material Safety Data Sheet (MSDS) 261 ordering supplies 245, 246 universal print driver 28 weight 254 white or faded stripes, troubleshooting 228 Windows add scan-to destinations 101 driver settings 31 drivers supported 28 faxing from 142 problem...