Windows Help
Page 18
...in this onscreen Help. topic provides links so you might not be found in -One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on using the HP All-in-One. This Web site offers technical support, drivers, supplies, and ordering information. Install ...help and support from the HP Web site. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. Onscreen Help The onscreen Help provides detailed instructions on page 145 in -One. If you create, share...
...in this onscreen Help. topic provides links so you might not be found in -One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on using the HP All-in-One. This Web site offers technical support, drivers, supplies, and ordering information. Install ...help and support from the HP Web site. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. Onscreen Help The onscreen Help provides detailed instructions on page 145 in -One. If you create, share...
Windows Help
Page 154
... Software installation troubleshooting Use this section to solve any objects that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I received a message on the display about a paper jam or a blocked print head assembly Cause: The HP All-in -One on...
... Software installation troubleshooting Use this section to solve any objects that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I received a message on the display about a paper jam or a blocked print head assembly Cause: The HP All-in -One on...
Windows Help
Page 156
... error is unknown. Software installation troubleshooting 155 Troubleshooting Do not simply delete the HP All-in-One application files from a Windows computer, method 1 1. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart C8100 All-in -One from your installation is incomplete, or...you connected the USB cable to the computer before prompted by clicking Start, pointing to Programs or All Programs, HP, Photosmart C8100 All-in-One series, and then clicking Product Registration. Uninstall and reinstall the software If your computer. For more information, ...
... error is unknown. Software installation troubleshooting 155 Troubleshooting Do not simply delete the HP All-in-One application files from a Windows computer, method 1 1. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart C8100 All-in -One from your installation is incomplete, or...you connected the USB cable to the computer before prompted by clicking Start, pointing to Programs or All Programs, HP, Photosmart C8100 All-in-One series, and then clicking Product Registration. Uninstall and reinstall the software If your computer. For more information, ...
Windows Help
Page 157
... that you might have reinstalled the software. 156 Troubleshooting Troubleshooting Press the On button to your computer until after you disconnect the HP All-in -One CD-ROM into your computer. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove...
... that you might have reinstalled the software. 156 Troubleshooting Troubleshooting Press the On button to your computer until after you disconnect the HP All-in -One CD-ROM into your computer. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove...
Windows Help
Page 158
... installation troubleshooting 157 Troubleshooting Follow the onscreen instructions and the instructions provided in -One. Solution: Install the HP Photosmart Software that came with the HP All-in -One is turned off and then on . If it is securely plugged into your computer. To install the HP Photosmart Software 1. Insert the HP All-in -One is not installed. Missing HP Photosmart Software Cause: The HP Photosmart...
... installation troubleshooting 157 Troubleshooting Follow the onscreen instructions and the instructions provided in -One. Solution: Install the HP Photosmart Software that came with the HP All-in -One is turned off and then on . If it is securely plugged into your computer. To install the HP Photosmart Software 1. Insert the HP All-in -One is not installed. Missing HP Photosmart Software Cause: The HP Photosmart...
Windows Help
Page 175
...off . Solution: The printer driver status might have changed . Click Status. If it is not lit, the HP All-in-One is still in the queue. 174 Troubleshooting Make sure the power cord is not properly connected to the computer, communication errors can occur. Press the On ... or stop printing, change the status to ready. To check the printer driver status 1. In the HP Photosmart Software, click Status. Solution: Turn the HP All-in -One experienced an error. Troubleshooting If the connections are secure, and nothing has printed several minutes after you sent a print job to...
...off . Solution: The printer driver status might have changed . Click Status. If it is not lit, the HP All-in-One is still in the queue. 174 Troubleshooting Make sure the power cord is not properly connected to the computer, communication errors can occur. Press the On ... or stop printing, change the status to ready. To check the printer driver status 1. In the HP Photosmart Software, click Status. Solution: Turn the HP All-in -One experienced an error. Troubleshooting If the connections are secure, and nothing has printed several minutes after you sent a print job to...
Windows Help
Page 177
... below. Chapter 14 Cause: The computer is not properly connected to the computer, communication errors can occur. In the HP Photosmart Software, click Status. Solution: Load paper in -One is not communicating with my computer" on page 147 Cause: The print head assembly has stalled. For more information, ...bottom of paper. Solution: Turn the HP All-in-One off, remove any packing materials), and then turn the HP All-in -One. Because of the way the paper feeds through the HP All-in -One, check the status of your document first. Troubleshooting If the connections are secure, and nothing...
... below. Chapter 14 Cause: The computer is not properly connected to the computer, communication errors can occur. In the HP Photosmart Software, click Status. Solution: Load paper in -One is not communicating with my computer" on page 147 Cause: The print head assembly has stalled. For more information, ...bottom of paper. Solution: Turn the HP All-in-One off, remove any packing materials), and then turn the HP All-in -One. Because of the way the paper feeds through the HP All-in -One, check the status of your document first. Troubleshooting If the connections are secure, and nothing...
Windows Help
Page 182
... then push the card forward into the USB port on your Memory card and front USB port troubleshooting 181 Troubleshooting If you have inserted more than one memory card, remove one memory card at a time. To install the HP Photosmart Software 1. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with...
... then push the card forward into the USB port on your Memory card and front USB port troubleshooting 181 Troubleshooting If you have inserted more than one memory card, remove one memory card at a time. To install the HP Photosmart Software 1. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with...
Windows Help
Page 187
If the OCR language does not match the language in -One is not installed or is turned off 186 Troubleshooting Troubleshooting To install the OCR software, you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be incomprehensible. For more information, see: • "Clean... or missing Cause: The brightness is not properly connected to the computer through a USB cable. Cause: The HP All-in the original image. Copy troubleshooting Use this section to solve these copy problems: • Copies are too light or too dark • Nothing...
If the OCR language does not match the language in -One is not installed or is turned off 186 Troubleshooting Troubleshooting To install the OCR software, you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be incomprehensible. For more information, see: • "Clean... or missing Cause: The brightness is not properly connected to the computer through a USB cable. Cause: The HP All-in the original image. Copy troubleshooting Use this section to solve these copy problems: • Copies are too light or too dark • Nothing...
Windows Help
Page 194
... the memory card in the HP All-in -One, reattach the storage device to your digital camera as a last resort. Errors 193 Troubleshooting Solution: Check to see if you already transferred the files to your computer, try again. Otherwise, try transferring the files to your computer using the HP Photosmart Software. The copies might not...
... the memory card in the HP All-in -One, reattach the storage device to your digital camera as a last resort. Errors 193 Troubleshooting Solution: Check to see if you already transferred the files to your computer, try again. Otherwise, try transferring the files to your computer using the HP Photosmart Software. The copies might not...
Windows Help
Page 195
...card or attached storage device are corrupted. 194 Troubleshooting Troubleshooting Cause: The file system is a supported file type, the file might look correct, it is corrupted. Solution: Check the display for the HP All-in-One The HP All-in -One software did not recognize or support the file ...or storage device are damaged. File format not supported Cause: The HP All-in -One software recognizes the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF. If you are not using the HP Photosmart Software. Solution: Close some applications and try transferring the files ...
...card or attached storage device are corrupted. 194 Troubleshooting Troubleshooting Cause: The file system is a supported file type, the file might look correct, it is corrupted. Solution: Check the display for the HP All-in-One The HP All-in -One software did not recognize or support the file ...or storage device are damaged. File format not supported Cause: The HP All-in -One software recognizes the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF. If you are not using the HP Photosmart Software. Solution: Close some applications and try transferring the files ...
Windows Help
Page 231
One 179 230 See Embedded Web Server F factory defaults, restore 21 fast copy quality 125 fax ...H Hagaki, load 67 hardware address 49 hardware address (802.3 wired) 47 help menu 14 hostname 46, 53 HP Instant Share send a scan 118 HP Photosmart send images 101 I images crop 106 edit scanned 117 rotate 107 scan 113 send a scan 118 zoom 106 improper...124 text, enhance 129 too dark 187 too light 187 troubleshooting 186 country/region, set 19 crop borderless copy is wrong 189 fails 195 crop an original 128 crop photos 106 customer support HP Quick Exchange Service (Japan) 214 Korea 214 warranty 211, ...
One 179 230 See Embedded Web Server F factory defaults, restore 21 fast copy quality 125 fax ...H Hagaki, load 67 hardware address 49 hardware address (802.3 wired) 47 help menu 14 hostname 46, 53 HP Instant Share send a scan 118 HP Photosmart send images 101 I images crop 106 edit scanned 117 rotate 107 scan 113 send a scan 118 zoom 106 improper...124 text, enhance 129 too dark 187 too light 187 troubleshooting 186 country/region, set 19 crop borderless copy is wrong 189 fails 195 crop an original 128 crop photos 106 customer support HP Quick Exchange Service (Japan) 214 Korea 214 warranty 211, ...
Windows Help
Page 233
... 219 photos add a frame 106 add color effect 106 adjust brightness 106 crop 106 e-mail 101 edit scanned 117 flip horizontal 106 ink sprays 179 missing 193 print borderless 83 print on photo paper 83 remove red-eye 106 rotate 107 send using HP Photosmart 101 share 101 zoom 106 poor fax... iron-on transfers 90 labels 91 margins incorrect 177, 178 meaningless characters 175 multiple pages on one sheet 88 nothing happens 175 on photo paper 83 posters 92 preview 80 print options 76, 81 quality, troubleshoot 164, 165, 168, 170 reverse images 90 reversed page order 176 self-test report 131...
... 219 photos add a frame 106 add color effect 106 adjust brightness 106 crop 106 e-mail 101 edit scanned 117 flip horizontal 106 ink sprays 179 missing 193 print borderless 83 print on photo paper 83 remove red-eye 106 rotate 107 send using HP Photosmart 101 share 101 zoom 106 poor fax... iron-on transfers 90 labels 91 margins incorrect 177, 178 meaningless characters 175 multiple pages on one sheet 88 nothing happens 175 on photo paper 83 posters 92 preview 80 print options 76, 81 quality, troubleshoot 164, 165, 168, 170 reverse images 90 reversed page order 176 self-test report 131...
Windows Help
Page 234
...glass clean 133 scan to menu 13 security Bluetooth 52 network, WEP key 33, 36, 37, 39, 50, 51 troubleshoot 36 self-test report 131 send images using HP Photosmart Share scanned image 119 set print options 76, 81 settings country/region 19 language 19 network 40 restore defaults 42 setup menu... ink, fax 164 software application, print from 75 software installation reinstall 155 troubleshoot 153 uninstall 155 sound, adjust volume 20 speed copy 124 print 78 SSID troubleshoot 161 wireless setting 50 start copy black 11 start copy color 11 status, network 46 stop copy 130 print job 93 scan 119 Store...
...glass clean 133 scan to menu 13 security Bluetooth 52 network, WEP key 33, 36, 37, 39, 50, 51 troubleshoot 36 self-test report 131 send images using HP Photosmart Share scanned image 119 set print options 76, 81 settings country/region 19 language 19 network 40 restore defaults 42 setup menu... ink, fax 164 software application, print from 75 software installation reinstall 155 troubleshoot 153 uninstall 155 sound, adjust volume 20 speed copy 124 print 78 SSID troubleshoot 161 wireless setting 50 start copy black 11 start copy color 11 status, network 46 stop copy 130 print job 93 scan 119 Store...
Basics Guide
Page 4
...troubleshooting, as well as provides information for contacting HP support and ordering supplies. You can access many HP All-in-One functions directly from a memory card, burning and labeling CD/DVDs, scanning documents, or making a copy. The onscreen Help details the full range of features and functions, including use of the HP Photosmart... software that came with the HP All-in-One. The HP All-in-One at a glance HP All-in-One overview Label 1 2 3 4 5 6 7 Description Control panel Output tray...
...troubleshooting, as well as provides information for contacting HP support and ordering supplies. You can access many HP All-in-One functions directly from a memory card, burning and labeling CD/DVDs, scanning documents, or making a copy. The onscreen Help details the full range of features and functions, including use of the HP Photosmart... software that came with the HP All-in-One. The HP All-in-One at a glance HP All-in-One overview Label 1 2 3 4 5 6 7 Description Control panel Output tray...
Basics Guide
Page 31
... the inside back cover of this guide. This chapter also provides warranty and support information. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. This chapter also provides warranty and support information. 4 Troubleshooting and support Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics.
... the inside back cover of this guide. This chapter also provides warranty and support information. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. This chapter also provides warranty and support information. 4 Troubleshooting and support Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics.