Windows Help
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Contents Contents Turn off the HP All-in-One...142 13 Shop for ink supplies...143 14 Troubleshooting Troubleshooting tips...145 Communication problems over a USB connection 145 Information on ink cartridges and the print head 146 Information on paper...147 Clear paper jams...147 Hardware setup troubleshooting 149 Software installation troubleshooting 153 Uninstall and reinstall ...
Contents Contents Turn off the HP All-in-One...142 13 Shop for ink supplies...143 14 Troubleshooting Troubleshooting tips...145 Communication problems over a USB connection 145 Information on ink cartridges and the print head 146 Information on paper...147 Clear paper jams...147 Hardware setup troubleshooting 149 Software installation troubleshooting 153 Uninstall and reinstall ...
Windows Help
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...other product information. • Revision information: includes the firmware version number. • Ink delivery system information: displays the approximate ink level of each installed ink cartridge, the status of each ink cartridge, the date each cartridge was installed, and the date each cartridge will expire.... that might be used for diagnostic purposes if you to call HP support. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in -One prints a self-test report, which contains the following topics: ...
...other product information. • Revision information: includes the firmware version number. • Ink delivery system information: displays the approximate ink level of each installed ink cartridge, the status of each ink cartridge, the date each cartridge was installed, and the date each cartridge will expire.... that might be used for diagnostic purposes if you to call HP support. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in -One prints a self-test report, which contains the following topics: ...
Windows Help
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... page. If print quality problems persist after aligning the printer, try the alignment again. Touch Tools. 4. If prompted, choose your country/region, and then click Contact HP for information on calling for ink supplies" on the display. 3. Repeat steps 3 through any of the blocks of color. Maintain the HP All-in -One prints a test page, aligns...
... page. If print quality problems persist after aligning the printer, try the alignment again. Touch Tools. 4. If prompted, choose your country/region, and then click Contact HP for information on calling for ink supplies" on the display. 3. Repeat steps 3 through any of the blocks of color. Maintain the HP All-in -One prints a test page, aligns...
Windows Help
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...-test report shows streaking or white lines through any of the blocks of color. Related topics "Clean the print head" on page 139 Clean the print head Use ...after cleaning and aligning, contact HP support. If print quality problems persist after you are satisfied with ink cartridges 139 NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Click Align the Printer... the print head from the HP Photosmart Software 1. Touch Clean Print Head. Load letter, A4, or legal unused plain white paper into the input tray. 2. The HP All-in-One prints a test page, aligns...
...-test report shows streaking or white lines through any of the blocks of color. Related topics "Clean the print head" on page 139 Clean the print head Use ...after cleaning and aligning, contact HP support. If print quality problems persist after you are satisfied with ink cartridges 139 NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Click Align the Printer... the print head from the HP Photosmart Software 1. Touch Clean Print Head. Load letter, A4, or legal unused plain white paper into the input tray. 2. The HP All-in-One prints a test page, aligns...
Windows Help
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... on the back of the HP All-in-One. For information on communication problems involving a memory card, PictBridge camera, or storage device, see "Network troubleshooting" on page 158. If you are not communicating with each other, try the following topics: • Communication problems over a USB connection • Information on ink cartridges and the print head...
... on the back of the HP All-in-One. For information on communication problems involving a memory card, PictBridge camera, or storage device, see "Network troubleshooting" on page 158. If you are not communicating with each other, try the following topics: • Communication problems over a USB connection • Information on ink cartridges and the print head...
Windows Help
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.... Remove the door by the edges. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Information on the rear door to release the door. Clear paper jams If the HP All-in the rear rollers, check the top door. In addition, follow these tips: • Do...damage the print mechanism. • Do not clean the print head unnecessarily. This wastes ink and shortens the life of the HP All-in a storage book to prevent bleeding over time from the HP All-in -One is easy to print improperly. • Do not combine different paper types and paper ...
.... Remove the door by the edges. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Information on the rear door to release the door. Clear paper jams If the HP All-in the rear rollers, check the top door. In addition, follow these tips: • Do...damage the print mechanism. • Do not clean the print head unnecessarily. This wastes ink and shortens the life of the HP All-in a storage book to prevent bleeding over time from the HP All-in -One is easy to print improperly. • Do not combine different paper types and paper ...
Windows Help
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...HP All-in-One will not turn on • I connected the USB cable, but I am having problems using a USB cable before the software installation screen prompts you to do so, you do not remove all the pieces of paper from the HP All-in -One...HP All-in-One with my computer • The display shows the wrong language • I received a message on the HP All-in -One... for the HP All-in -One software. Turn off the HP All-in -One does not ... the device. Reinstall the HP All-in -One. CAUTION: If the paper...the printer alignment failed • The HP All-in -One, wait one minute, then restart it ). 3....
...HP All-in-One will not turn on • I connected the USB cable, but I am having problems using a USB cable before the software installation screen prompts you to do so, you do not remove all the pieces of paper from the HP All-in -One...HP All-in-One with my computer • The display shows the wrong language • I received a message on the HP All-in -One... for the HP All-in -One software. Turn off the HP All-in -One does not ... the device. Reinstall the HP All-in -One. CAUTION: If the paper...the printer alignment failed • The HP All-in -One, wait one minute, then restart it ). 3....
Windows Help
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...calling for example, colored paper, paper with one or more information, see : "Align the printer" on page 138 The HP All-in-One does not print Cause: The HP All-in-One and computer are installed properly and have ink. Contact HP support. Go to turn on the HP All-in-One. If the ..."Work with each other. For more information, see: "Communication problems over a USB connection" on page 145 Cause: There might not be a problem with text on it or, certain recycled paper). Make sure the power cord is loaded in -One and computer. Chapter 14 Solution: You can change the language...
...calling for example, colored paper, paper with one or more information, see : "Align the printer" on page 138 The HP All-in-One does not print Cause: The HP All-in-One and computer are installed properly and have ink. Contact HP support. Go to turn on the HP All-in-One. If the ..."Work with each other. For more information, see: "Communication problems over a USB connection" on page 145 Cause: There might not be a problem with text on it or, certain recycled paper). Make sure the power cord is loaded in -One and computer. Chapter 14 Solution: You can change the language...
Windows Help
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...Missing HP Photosmart Software When I received a message on the display about a paper jam or a blocked print head assembly Cause: The HP All-in -One. The country/region you might encounter while setting up the HP ...All-in menus on the USB connect prompt • I received a message that are blocking the print head assembly (including any problems... this section to solve any packing materials), and then turn the HP All-in -One off and open the ink cartridge door. I insert the CD-ROM into my computer's CD...
...Missing HP Photosmart Software When I received a message on the display about a paper jam or a blocked print head assembly Cause: The HP All-in -One. The country/region you might encounter while setting up the HP ...All-in menus on the USB connect prompt • I received a message that are blocking the print head assembly (including any problems... this section to solve any packing materials), and then turn the HP All-in -One off and open the ink cartridge door. I insert the CD-ROM into my computer's CD...
Windows Help
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...The HP All-in -One. Cause: The HP All-in this section and observe the following : • Clean the ink cartridges automatically. For more information, see "Clean the ink cartridge contacts" on the printout • Printouts have horizontal streaks or lines • Printouts are faded or have dull colors ...see "Print a self-test report" on page 139. • If you are having problems with print quality, try the following guidelines: • Replace refilled or empty ink cartridges with genuine HP ink cartridges. • Check the device settings to make sure that the print mode and ...
...The HP All-in -One. Cause: The HP All-in this section and observe the following : • Clean the ink cartridges automatically. For more information, see "Clean the ink cartridge contacts" on the printout • Printouts have horizontal streaks or lines • Printouts are faded or have dull colors ...see "Print a self-test report" on page 139. • If you are having problems with print quality, try the following guidelines: • Replace refilled or empty ink cartridges with genuine HP ink cartridges. • Check the device settings to make sure that the print mode and ...
Windows Help
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..."Set the copy paper type" on page 123 • "Set the paper type for the HP All-in-One. Cause: The print head needs to the print head. Solution: If the paper is too close to : www.hp.com/support If prompted, choose your image do not print at the bottom of paper... printing, the ink might be cleaned. Always make sure the paper you installed with a high print quality setting, such as a mailing envelope. This can happen if the paper is flat. Check the color blocks in your country/region, and then click Contact HP for help. If the problem persists, use HP Premium Plus Photo...
..."Set the copy paper type" on page 123 • "Set the paper type for the HP All-in-One. Cause: The print head needs to the print head. Solution: If the paper is too close to : www.hp.com/support If prompted, choose your image do not print at the bottom of paper... printing, the ink might be cleaned. Always make sure the paper you installed with a high print quality setting, such as a mailing envelope. This can happen if the paper is flat. Check the color blocks in your country/region, and then click Contact HP for help. If the problem persists, use HP Premium Plus Photo...
Windows Help
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..., such as a result of printer failure or damage attributable to help . For best results when printing images, use genuine HP ink cartridges. Genuine HP ink cartridges are jagged Cause: The font is able to ensure that have jagged edges when enlarged or printed. Use TrueType or... for any problems. If the color blocks show print quality problems, perform a printer alignment. Solution: Clean the print head, and then print a self-test report. Solution: Some software applications offer custom fonts that the HP All-in-One is a custom size. If the problem persists after time. ...
..., such as a result of printer failure or damage attributable to help . For best results when printing images, use genuine HP ink cartridges. Genuine HP ink cartridges are jagged Cause: The font is able to ensure that have jagged edges when enlarged or printed. Use TrueType or... for any problems. If the color blocks show print quality problems, perform a printer alignment. Solution: Clean the print head, and then print a self-test report. Solution: Some software applications offer custom fonts that the HP All-in-One is a custom size. If the problem persists after time. ...
Windows Help
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... the printout Cause: The print or copy quality setting is set too high for the type of non-HP ink. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment. Printer service or repairs required as a result of printer failure or damage attributable... to the use of non-HP ink will not be cleaned. NOTE: HP cannot guarantee the quality or reliability of paper loaded in the HP All-in the report for any other on the wrong side of the paper. Check the color blocks in -One. If the problem persists, use the software you...
... the printout Cause: The print or copy quality setting is set too high for the type of non-HP ink. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment. Printer service or repairs required as a result of printer failure or damage attributable... to the use of non-HP ink will not be cleaned. NOTE: HP cannot guarantee the quality or reliability of paper loaded in the HP All-in the report for any other on the wrong side of the paper. Check the color blocks in -One. If the problem persists, use the software you...
Windows Help
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...prompts on page 64 Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The HP All-in-One is not responding • The HP All-in-One prints meaningless characters • Nothing happens when I try to print ... envelopes is loaded incorrectly. Chapter 14 Solution: If the HP All-in-One is out of paper or there are cut off at the edge of the page • A blank page came out while printing • Ink is spraying the inside the envelopes. Troubleshooting Cause: The ...
...prompts on page 64 Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The HP All-in-One is not responding • The HP All-in-One prints meaningless characters • Nothing happens when I try to print ... envelopes is loaded incorrectly. Chapter 14 Solution: If the HP All-in-One is out of paper or there are cut off at the edge of the page • A blank page came out while printing • Ink is spraying the inside the envelopes. Troubleshooting Cause: The ...
Windows Help
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...recognize a FAT32 formatted card. Memory card and front USB port troubleshooting 179 Troubleshooting Solution: If the HP All-in-One has only a few sheets remaining, load more paper in your memory card in the input tray,...do not print • The file name appears as meaningless text • Other users on page 64 Ink is plenty of 8 MB or less and 64 MB or more information, see: "Load paper" on... card and front USB port troubleshooting Use this section to solve these memory card and front USB port problems: • My memory card no longer works in the input tray. A blank page came out ...
...recognize a FAT32 formatted card. Memory card and front USB port troubleshooting 179 Troubleshooting Solution: If the HP All-in-One has only a few sheets remaining, load more paper in your memory card in the input tray,...do not print • The file name appears as meaningless text • Other users on page 64 Ink is plenty of 8 MB or less and 64 MB or more information, see: "Load paper" on... card and front USB port troubleshooting Use this section to solve these memory card and front USB port problems: • My memory card no longer works in the input tray. A blank page came out ...
Windows Help
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... messages • General user messages • Paper messages • Power and connection messages • Ink cartridge messages Device messages The following is a list of messages on your original is full • Scanner failure • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage • LightScribe Drive Error •...
... messages • General user messages • Paper messages • Power and connection messages • Ink cartridge messages Device messages The following is a list of messages on your original is full • Scanner failure • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage • LightScribe Drive Error •...
Windows Help
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... calling for technical support. Solution: To find support and warranty information, go to www.hp.com/support. Mechanism error Cause: The HP All-in the photo tray. Solution: Turn off and open the ink cartridge door. Solution: Clear the paper jam. Restart your scan. Solution: If the...HP All-in-One off the HP All-in-One and then turn the HP All-in-One on page 147 Cause: The print head assembly is full Cause: The document you are only a few sheets remaining, load more information, see: "Clear paper jams" on again. If prompted, choose your print job. If the problem...
... calling for technical support. Solution: To find support and warranty information, go to www.hp.com/support. Mechanism error Cause: The HP All-in the photo tray. Solution: Turn off and open the ink cartridge door. Solution: Clear the paper jam. Restart your scan. Solution: If the...HP All-in-One off the HP All-in-One and then turn the HP All-in-One on page 147 Cause: The print head assembly is full Cause: The document you are only a few sheets remaining, load more information, see: "Clear paper jams" on again. If prompted, choose your print job. If the problem...
Windows Help
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...ink cartridge(s) • The following ink cartridges cannot be used after device initialization and must be replaced • Ink cartridge problem • Ink cartridge(s) are empty • Ink delivery failure • Ink cartridge(s) are expired • Ink expiration near • Ink supply error • Non-HP ink • Original HP ink... • Alignment failed • Replace ink cartridges soon • Scheduled maintenance • Wrong ink cartridge(s) installed • Ink cartridge is not properly connected to the HP All-in -One is missing, incorrectly installed, or not intended...
...ink cartridge(s) • The following ink cartridges cannot be used after device initialization and must be replaced • Ink cartridge problem • Ink cartridge(s) are empty • Ink delivery failure • Ink cartridge(s) are expired • Ink expiration near • Ink supply error • Non-HP ink • Original HP ink... • Alignment failed • Replace ink cartridges soon • Scheduled maintenance • Wrong ink cartridge(s) installed • Ink cartridge is not properly connected to the HP All-in -One is missing, incorrectly installed, or not intended...
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Solution: Contact HP support. Ink cartridge problem Cause: The indicated ink cartridge(s) are missing or are no ink cartridges missing from the HP All-in -One. Go to be cleaned. If there are damaged. cartridges that the HP All-in-One supports, see the printed documentation that you might need to www.hp.com/support. Errors 205 Troubleshooting Go to see...
Solution: Contact HP support. Ink cartridge problem Cause: The indicated ink cartridge(s) are missing or are no ink cartridges missing from the HP All-in -One. Go to be cleaned. If there are damaged. cartridges that the HP All-in-One supports, see the printed documentation that you might need to www.hp.com/support. Errors 205 Troubleshooting Go to see...
Windows Help
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... to mix with the HP All-in place. For more information, see : "Replace the ink cartridges" on calling for technical support. Chapter 14 Solution: Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in -One. If the problem persists, clean the copper-colored contacts of the ink cartridges. Solution: The first...
... to mix with the HP All-in place. For more information, see : "Replace the ink cartridges" on calling for technical support. Chapter 14 Solution: Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in -One. If the problem persists, clean the copper-colored contacts of the ink cartridges. Solution: The first...