Basic Guide
Page 29
...download the software from your computer. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Uninstall the software (if you have the installation CD, you no longer have already installed it . 5. Select HP Photosmart All-In-One... Driver Software, and then click Change/Remove. Disconnect the product from the computer. 2. Insert the product CD-ROM into your computer. To verify that came with the HP Allin-One. Disconnect the USB cable from your...
...download the software from your computer. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Uninstall the software (if you have the installation CD, you no longer have already installed it . 5. Select HP Photosmart All-In-One... Driver Software, and then click Change/Remove. Disconnect the product from the computer. 2. Insert the product CD-ROM into your computer. To verify that came with the HP Allin-One. Disconnect the USB cable from your...
User Guide
Page 213
...Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12:... Chapter 14 NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting" on page 139 for more troubleshooting information. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. If the product still does not work, then go to the next solution. ...
...Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12:... Chapter 14 NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting" on page 139 for more troubleshooting information. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. If the product still does not work, then go to the next solution. ...