Setup Guide
Page 9
... hub. USB Troubleshooting www.hp.com/support Problem: (Windows) The Microsoft Add Hardware screen appears. Remove, and then re-insert the green HP All-in -One series • 9 Do not plug the USB cable into the computer. Action: Cancel all screens. Action: Cancel all screens. Refer to section A. HP Photosmart C6300 All-in -One CD. Refer to...
... hub. USB Troubleshooting www.hp.com/support Problem: (Windows) The Microsoft Add Hardware screen appears. Remove, and then re-insert the green HP All-in -One series • 9 Do not plug the USB cable into the computer. Action: Cancel all screens. Action: Cancel all screens. Refer to section A. HP Photosmart C6300 All-in -One CD. Refer to...
Setup Guide
Page 15
... incorrectly. Problem: While you install the HP All-in -One cannot connect to be weak. Network Troubleshooting www.hp.com/support Problem: After you run the Wireless Setup Wizard from the HP All-in-One control panel, the HP All-in -One software, you see the error message Invalid... run the Wireless Setup Wizard. Make sure your HP All-in -One installation. • Your wireless router may be power cycled. For a wired Ethernet connection, check all cable connections between your network name is unique. HP Photosmart C6300 All-in -One, the router, and your network name is unique...
... incorrectly. Problem: While you install the HP All-in -One cannot connect to be weak. Network Troubleshooting www.hp.com/support Problem: After you run the Wireless Setup Wizard from the HP All-in-One control panel, the HP All-in -One software, you see the error message Invalid... run the Wireless Setup Wizard. Make sure your HP All-in -One installation. • Your wireless router may be power cycled. For a wired Ethernet connection, check all cable connections between your network name is unique. HP Photosmart C6300 All-in -One, the router, and your network name is unique...
Basic Guide
Page 3
... computers on a network 12 Change the HP All-in-One from a USB connection to a network connection 12 Configure your firewall to work with HP products 13 Advanced firewall information 14 Manage your network settings 14 2 HP All-in-One overview The HP All-in-One at a glance 16 Control panel features......17 Find more information...18 Load paper...19 Avoid paper jams...21 Print a photo on photo paper...22 Scan an image...23 Make a copy...23 Replace the ink cartridges...24 3 Troubleshooting and support Uninstall...
... computers on a network 12 Change the HP All-in-One from a USB connection to a network connection 12 Configure your firewall to work with HP products 13 Advanced firewall information 14 Manage your network settings 14 2 HP All-in-One overview The HP All-in-One at a glance 16 Control panel features......17 Find more information...18 Load paper...19 Avoid paper jams...21 Print a photo on photo paper...22 Scan an image...23 Make a copy...23 Replace the ink cartridges...24 3 Troubleshooting and support Uninstall...
Basic Guide
Page 5
... or hub with an Ethernet connection. Connect the HP All-in-One to the network To connect the HP All-in -One on a wired (Ethernet) network 3 To connect the product to a wired network. Remove the yellow plug from the back of wires in -One supports both 10 Mbps and 100 Mbps Ethernet networks. Network... setup Although standard Ethernet cables look similar to standard telephone cables, they are purchasing, or have all of the product. To set up the HP All-in -One to the network, use the Ethernet...
... or hub with an Ethernet connection. Connect the HP All-in-One to the network To connect the HP All-in -One on a wired (Ethernet) network 3 To connect the product to a wired network. Remove the yellow plug from the back of wires in -One supports both 10 Mbps and 100 Mbps Ethernet networks. Network... setup Although standard Ethernet cables look similar to standard telephone cables, they are purchasing, or have all of the product. To set up the HP All-in -One to the network, use the Ethernet...
Basic Guide
Page 6
For optimal performance and security in -One uses an internal networking component that supports a wireless network. Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network The HP All-in your Ethernet router or switch. 4. When network elements are connected through a wireless router or access ...network elements. Chapter 1 2. Once you use a wireless router or access point (802.11) to the Ethernet port on your wireless network, HP recommends you have connected the product to an available port on the back of the Ethernet cable to the network, install the software.
For optimal performance and security in -One uses an internal networking component that supports a wireless network. Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network The HP All-in your Ethernet router or switch. 4. When network elements are connected through a wireless router or access ...network elements. Chapter 1 2. Once you use a wireless router or access point (802.11) to the Ethernet port on your wireless network, HP recommends you have connected the product to an available port on the back of the Ethernet cable to the network, install the software.
Basic Guide
Page 7
... Network flexibility • Better performance • Shared Broadband Internet access To set up the HP All-in -One to the wireless "Connect to your wireless router or access point to find out if it supports using SecureEasySetup and for an integrated wireless WLAN 802.11 network" on page 5 Next, ...connect the HP All-in -One on page 5 Finally, install the software. Connect to an integrated wireless WLAN 802...
... Network flexibility • Better performance • Shared Broadband Internet access To set up the HP All-in -One to the wireless "Connect to your wireless router or access point to find out if it supports using SecureEasySetup and for an integrated wireless WLAN 802.11 network" on page 5 Next, ...connect the HP All-in -One on page 5 Finally, install the software. Connect to an integrated wireless WLAN 802...
Basic Guide
Page 18
The HP All-in-One at a glance HP All-in-One overview Label Description 1 Color graphics display (also referred to as the display) 2 Control panel 3 Memory card slots and Photo light 4 Front USB port 5 Output tray 6 Paper tray extender (also... easily accomplish tasks such as provides information for contacting HP support and ordering supplies. You can access many HP All-in -One overview The onscreen Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP All-in -One to as the input tray) 8 Photo tray 9 Ink ...
The HP All-in-One at a glance HP All-in-One overview Label Description 1 Color graphics display (also referred to as the display) 2 Control panel 3 Memory card slots and Photo light 4 Front USB port 5 Output tray 6 Paper tray extender (also... easily accomplish tasks such as provides information for contacting HP support and ordering supplies. You can access many HP All-in -One overview The onscreen Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP All-in -One to as the input tray) 8 Photo tray 9 Ink ...
Basic Guide
Page 20
... features that the printer is available. Print Photos: Prints the photos selected on your HP All-in-One and installing software. The product automatically corrects red-eye coloring in all the photos in -One overview Depending on the topic you can select a topic to the current screen. 18... and Description Attention light: Indicates a problem occurred. If no photos are only available using the HP All-in the last section of the Start Here guide, or see "Troubleshooting and support" on features of power is inserted. To completely remove power, turn off , a minimal amount...
... features that the printer is available. Print Photos: Prints the photos selected on your HP All-in-One and installing software. The product automatically corrects red-eye coloring in all the photos in -One overview Depending on the topic you can select a topic to the current screen. 18... and Description Attention light: Indicates a problem occurred. If no photos are only available using the HP All-in the last section of the Start Here guide, or see "Troubleshooting and support" on features of power is inserted. To completely remove power, turn off , a minimal amount...
Basic Guide
Page 21
...onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C6300 All-in -One series. Next, click the main menu and select Photosmart C6300 All-in -One series > Help. • Macintosh: Open the HP Device Manager and click the ? HP Web site If you have Internet access, you can load different ...the print side down. HP All-in the open position. 2. icon. For more information, see the onscreen Help. This Web site offers technical support, drivers, supplies, and ordering information. To load full-size paper 1. Raise and hold the output tray in -One overview Load paper 19 ...
...onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C6300 All-in -One series. Next, click the main menu and select Photosmart C6300 All-in -One series > Help. • Macintosh: Open the HP Device Manager and click the ? HP Web site If you have Internet access, you can load different ...the print side down. HP All-in the open position. 2. icon. For more information, see the onscreen Help. This Web site offers technical support, drivers, supplies, and ordering information. To load full-size paper 1. Raise and hold the output tray in -One overview Load paper 19 ...
Basic Guide
Page 29
... To verify that came with the product. Troubleshooting and support Uninstall and reinstall the software 27 Many issues are caused when the HP All-in-One is properly installed, double-click the HP Solution Center icon on the desktop. Restart your computer... the software (if you have already installed it). 3. 3 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. On the Windows taskbar, click...
... To verify that came with the product. Troubleshooting and support Uninstall and reinstall the software 27 Many issues are caused when the HP All-in-One is properly installed, double-click the HP Solution Center icon on the desktop. Restart your computer... the software (if you have already installed it). 3. 3 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. On the Windows taskbar, click...
Basic Guide
Page 30
...to both the product and the power adapter. If you have completed all of the steps provided in -One hardware. Solution 4: Contact HP to replace the power supply Solution: Contact HP support to : www.hp.com/support. Or, try the next solution. It might be a problem with the power cord provided. If prompted...1: Make sure you use with this section to solve any problems you might need assistance to enable the product or software to : www.hp.com/support. If it is switched on. Cause: The power supply was not being used with the power outlet. • If you press the ...
...to both the product and the power adapter. If you have completed all of the steps provided in -One hardware. Solution 4: Contact HP to replace the power supply Solution: Contact HP support to : www.hp.com/support. Or, try the next solution. It might be a problem with the power cord provided. If prompted...1: Make sure you use with this section to solve any problems you might need assistance to enable the product or software to : www.hp.com/support. If it is switched on. Cause: The power supply was not being used with the power outlet. • If you press the ...
Basic Guide
Page 31
...Solution 1: Press the On button to turn on the product. If this did not solve the issue, try the next solution. Troubleshooting and support Setup troubleshooting 29 During installation, do not plug in the input tray. Make sure the power cord is firmly connected to the default printer...Solution: Load paper in the USB cable until the issue is turned off. Solutions are installed properly and have installed the software, plug one or more information on . Cause: The product might have been turned on installing the software and connecting the USB cable, see the Start...
...Solution 1: Press the On button to turn on the product. If this did not solve the issue, try the next solution. Troubleshooting and support Setup troubleshooting 29 During installation, do not plug in the input tray. Make sure the power cord is firmly connected to the default printer...Solution: Load paper in the USB cable until the issue is turned off. Solutions are installed properly and have installed the software, plug one or more information on . Cause: The product might have been turned on installing the software and connecting the USB cable, see the Start...
Basic Guide
Page 32
... product control panel, do not solve the problem and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool ▲ In the Solution Center... Usually there are two indicator lights, one that is on . Chapter 3 Network troubleshooting If you are encountering issues using your HP All-in-One over a network, try reconnecting the Ethernet...select the Wireless Setup Wizard link. 3. Make sure that blinks. Troubleshooting and support 30 Troubleshooting and support If you to run the Wireless Setup Wizard from the product control panel. Make...
... product control panel, do not solve the problem and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool ▲ In the Solution Center... Usually there are two indicator lights, one that is on . Chapter 3 Network troubleshooting If you are encountering issues using your HP All-in-One over a network, try reconnecting the Ethernet...select the Wireless Setup Wizard link. 3. Make sure that blinks. Troubleshooting and support 30 Troubleshooting and support If you to run the Wireless Setup Wizard from the product control panel. Make...
Basic Guide
Page 33
... Connections, and then click View Network Status and Tasks. If you can help in -One is connected to your network If your computer, you continue to your computer is not ..., contact the person who set up a network. To check a wireless connection 1. Troubleshooting and support Network troubleshooting 31 Press the down arrow button until Print Network Configuration Page is connected to Connected....then select View/Details. To print the Network Configuration Page a. Make sure that the HP All-in setting up your network or the router manufacturer as your product is connected ...
... Connections, and then click View Network Status and Tasks. If you can help in -One is connected to your network If your computer, you continue to your computer is not ..., contact the person who set up a network. To check a wireless connection 1. Troubleshooting and support Network troubleshooting 31 Press the down arrow button until Print Network Configuration Page is connected to Connected....then select View/Details. To print the Network Configuration Page a. Make sure that the HP All-in setting up your network or the router manufacturer as your product is connected ...
Basic Guide
Page 34
... 4: Make sure the product is online and ready If you have the HP Photosmart Software installed, you can access the HP Photosmart C6300 All-in-One series home page, try to access the HP Photosmart C6300 All-in-One series home page again. If you might be blocking communication. Run the ...was successful. Step 3: Check to see "Configure your firewall to work with HP products" on your computer and then try using it to access the Embedded Web Server. Troubleshooting and support 32 Troubleshooting and support Chapter 3 Network Status URL • If the Network Status is Ready,...
... 4: Make sure the product is online and ready If you have the HP Photosmart Software installed, you can access the HP Photosmart C6300 All-in-One series home page, try to access the HP Photosmart C6300 All-in-One series home page again. If you might be blocking communication. Run the ...was successful. Step 3: Check to see "Configure your firewall to work with HP products" on your computer and then try using it to access the Embedded Web Server. Troubleshooting and support 32 Troubleshooting and support Chapter 3 Network Status URL • If the Network Status is Ready,...
Basic Guide
Page 35
... Windows Vista: Click Start, point to work , there might be interfering. Step 5: Make sure the HP Network Devices Support service is running To restart the HP Network Device Support service 1. If you continue to periodically perform this still does not work with your network or the router...Double-click Services and Applications, and then select Services. 3. Clear paper jams In case of services, right click HP Network Devices Support, and then select Restart. 4. Do one of the following, depending on the left side of the following , depending on your firewall to Control Panel, ...
... Windows Vista: Click Start, point to work , there might be interfering. Step 5: Make sure the HP Network Devices Support service is running To restart the HP Network Device Support service 1. If you continue to periodically perform this still does not work with your network or the router...Double-click Services and Applications, and then select Services. 3. Clear paper jams In case of services, right click HP Network Devices Support, and then select Restart. 4. Do one of the following, depending on the left side of the following , depending on your firewall to Control Panel, ...
Basic Guide
Page 36
... the product, the printhead assembly might be remaining inside back cover of this guide. 34 Troubleshooting and support Troubleshooting and support HP online support is the fastest source for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Check the documentation that are likely to -date product information and...
... the product, the printhead assembly might be remaining inside back cover of this guide. 34 Troubleshooting and support Troubleshooting and support HP online support is the fastest source for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Check the documentation that are likely to -date product information and...
Basic Guide
Page 37
...Help. Regulatory model identification number For regulatory identification purposes, your product is SDGOB-0824. For a complete listing of supported media sizes, see the onscreen Help. For additional regulatory and environmental information, including the Declaration of high electromagnetic fields...;C (-4 ºF to potential high electromagnetic fields Regulatory notices The HP All-in-One meets product requirements from the HP All-in-One may be confused with the marketing name (HP Photosmart C6300 All-in-One series, etc.) or product numbers (CDO20A, etc.). Regulatory notices ...
...Help. Regulatory model identification number For regulatory identification purposes, your product is SDGOB-0824. For a complete listing of supported media sizes, see the onscreen Help. For additional regulatory and environmental information, including the Declaration of high electromagnetic fields...;C (-4 ºF to potential high electromagnetic fields Regulatory notices The HP All-in-One meets product requirements from the HP All-in-One may be confused with the marketing name (HP Photosmart C6300 All-in-One series, etc.) or product numbers (CDO20A, etc.). Regulatory notices ...
Basic Guide
Page 39
www.hp.com/support $IULFD(QJOLVKVSHDNLQJ $IULTXHIUDQFRSKRQH $UJHQWLQD%XHQRV$LUHV $UJHQWLQD $XVWUDOLD $XVWUDOLDRXWRIZDUUDQW\ VWHUUHLFK %HOJL %HOJLTXH %UDVLO6DR3DXOR %UDVLO &DQDGD KS ...
www.hp.com/support $IULFD(QJOLVKVSHDNLQJ $IULTXHIUDQFRSKRQH $UJHQWLQD%XHQRV$LUHV $UJHQWLQD $XVWUDOLD $XVWUDOLDRXWRIZDUUDQW\ VWHUUHLFK %HOJL %HOJLTXH %UDVLO6DR3DXOR %UDVLO &DQDGD KS ...
User Guide
Page 8
... 306 HP Korea customer support 306 Prepare the HP All-in-One for shipment 307 Secure the ink system...307 Remove the control panel faceplate 307 Pack the HP All-in-One...308 16 Technical information Specifications...309 Environmental product stewardship program 310 Paper use...311 Plastics...311 Material safety data sheets 311 Recycling program...311 HP inkjet...
... 306 HP Korea customer support 306 Prepare the HP All-in-One for shipment 307 Secure the ink system...307 Remove the control panel faceplate 307 Pack the HP All-in-One...308 16 Technical information Specifications...309 Environmental product stewardship program 310 Paper use...311 Plastics...311 Material safety data sheets 311 Recycling program...311 HP inkjet...