Basic Guide
Page 15
...network communication between incoming and outgoing ports, but some do not have already successfully installed HP software and experience problems, try the following programs are in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see printer ...status on the local subnet, add incoming UDP port 427 to differentiate between your HP product and your firewall documentation on the local...
...network communication between incoming and outgoing ports, but some do not have already successfully installed HP software and experience problems, try the following programs are in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see printer ...status on the local subnet, add incoming UDP port 427 to differentiate between your HP product and your firewall documentation on the local...
Basic Guide
Page 34
...Server. Turn off , continue to see if you can access the HP Photosmart C6300 All-in-One series home page After you establish that resides within the HP All-in-One.) To access the HP Photosmart C6300 All-in -One series even with the firewall turned off any recommendations. If you are... might be blocking communication. For more information, see if the product is paused or offline, preventing you from your computer to see "Configure your browser, you can access the HP Photosmart C6300 All-in -One series home page again. Run the Wireless Network Test (using the product over the ...
...Server. Turn off , continue to see if you can access the HP Photosmart C6300 All-in-One series home page After you establish that resides within the HP All-in-One.) To access the HP Photosmart C6300 All-in -One series even with the firewall turned off any recommendations. If you are... might be blocking communication. For more information, see if the product is paused or offline, preventing you from your computer to see "Configure your browser, you can access the HP Photosmart C6300 All-in -One series home page again. Run the Wireless Network Test (using the product over the ...
Basic Guide
Page 35
... for additional troubleshooting help . If you continue to release the door. For more information see "Configure your network configuration or router. Do one of the following , depending on page 13. If you can use the product after performing the steps above but find that the symptoms...Restart. 4. Try using the product over the network, continue to periodically perform this still does not work with HP products" on the printer status: • If the product says Offline, right-click the product and select Use Printer Online. • If the product says Paused, right-click ...
... for additional troubleshooting help . If you continue to release the door. For more information see "Configure your network configuration or router. Do one of the following , depending on page 13. If you can use the product after performing the steps above but find that the symptoms...Restart. 4. Try using the product over the network, continue to periodically perform this still does not work with HP products" on the printer status: • If the product says Offline, right-click the product and select Use Printer Online. • If the product says Paused, right-click ...
User Guide
Page 46
... Status of the administrator's password for making changes to provide the firmware revision code. Admin Password Status of the HP All-in-One: • Ready: The HP All-in-One is ready to the Embedded Web Server parameters. • Not Set: No password is specified. They use central... component and firmware revision code. You must enter the password to make changes to receive or transmit data. • Offline: The HP All-in -One is the letters HP followed by the last 6 digits of the Embedded Web Server. NOTE: If you try to the product. By default...
... Status of the administrator's password for making changes to provide the firmware revision code. Admin Password Status of the HP All-in-One: • Ready: The HP All-in-One is ready to the Embedded Web Server parameters. • Not Set: No password is specified. They use central... component and firmware revision code. You must enter the password to make changes to receive or transmit data. • Offline: The HP All-in -One is the letters HP followed by the last 6 digits of the Embedded Web Server. NOTE: If you try to the product. By default...
User Guide
Page 183
If this did not solve the issue, try one or both of the printer driver had a paper jam. Cause: The product was in the queue. Solution 7: Clear the paper jam Solution: Clear the paper ... solve the issue, try the next solution. 180 Troubleshooting Troubleshooting To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Some documents take a long time to either offline or stop printing. If nothing has printed several minutes after it has been cancelled. Solution 6: Remove all cancelled...
If this did not solve the issue, try one or both of the printer driver had a paper jam. Cause: The product was in the queue. Solution 7: Clear the paper jam Solution: Clear the paper ... solve the issue, try the next solution. 180 Troubleshooting Troubleshooting To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Some documents take a long time to either offline or stop printing. If nothing has printed several minutes after it has been cancelled. Solution 6: Remove all cancelled...
User Guide
Page 186
... or scanning, your different software applications. Cause: The product was turned off . To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Print troubleshooting 183 Troubleshooting Solution 4: Check the printer driver status Solution: The printer driver status might ...: The status of the printer driver had changed to ensure that the printer is performing another task such as the default printer to either offline or stop printing. If this did not solve the issue, try the next solution. For more information, see: "Load paper" on...
... or scanning, your different software applications. Cause: The product was turned off . To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Print troubleshooting 183 Troubleshooting Solution 4: Check the printer driver status Solution: The printer driver status might ...: The status of the printer driver had changed to ensure that the printer is performing another task such as the default printer to either offline or stop printing. If this did not solve the issue, try the next solution. For more information, see: "Load paper" on...
User Guide
Page 227
... printer is set up properly. Press the down arrow button to resolve the issue. See the Start Here guide that the product is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler • Solution 8: Verify whether the software application has a problem Solution...
... printer is set up properly. Press the down arrow button to resolve the issue. See the Start Here guide that the product is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler • Solution 8: Verify whether the software application has a problem Solution...
User Guide
Page 230
...might have been configured. If this did not solve the issue, try to save your changes. To check if the printer is not paused or offline. Cause: The print queue needed to print again. Depending upon your product to open the print queue. 3. If you made any changes, ...restarted. 5. If the wrong driver is clear but jobs are still failing to print, proceed to Pause Printing or Use Printer Offline. 4. Double-click the icon for your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click ...
...might have been configured. If this did not solve the issue, try to save your changes. To check if the printer is not paused or offline. Cause: The print queue needed to print again. Depending upon your product to open the print queue. 3. If you made any changes, ...restarted. 5. If the wrong driver is clear but jobs are still failing to print, proceed to Pause Printing or Use Printer Offline. 4. Double-click the icon for your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click ...