Basic Guide
Page 29
...to the computer using the uninstall utility provided when you disconnect the product before prompted by the software installation screen. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Restart your computer. 4. 3 Troubleshooting and support This chapter contains troubleshooting information for...locate the setup.exe file on the desktop. Do not connect the product to the computer until after you can download the software from www.hp.com/support. 7. Uninstall the software (if you have the installation CD, you have reinstalled the software. 6....
...to the computer using the uninstall utility provided when you disconnect the product before prompted by the software installation screen. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Restart your computer. 4. 3 Troubleshooting and support This chapter contains troubleshooting information for...locate the setup.exe file on the desktop. Do not connect the product to the computer until after you can download the software from www.hp.com/support. 7. Uninstall the software (if you have the installation CD, you have reinstalled the software. 6....
User Guide
Page 213
... Programs (or click Uninstall a program). 3. Disconnect the product from your computer. 5. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. If the product still... does not work, then go to remove them properly using the uninstall utility provided with Windows Image Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download...
... Programs (or click Uninstall a program). 3. Disconnect the product from your computer. 5. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. If the product still... does not work, then go to remove them properly using the uninstall utility provided with Windows Image Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download...
User Guide
Page 221
... a Fix button to correct the error conditions. Go to : www.hp.com and click Software and driver downloads. 2. Solution 10: Download and install the unexpected internal error and communications failure patch Solution: Download and install the unexpected internal error and communications failure patch. Go to...not solve the issue, try the next solution. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. The utility is installed. 4. Select the operating system of the HP software components, a red X is installed. 5. Double-click the patch to install ...
... a Fix button to correct the error conditions. Go to : www.hp.com and click Software and driver downloads. 2. Solution 10: Download and install the unexpected internal error and communications failure patch Solution: Download and install the unexpected internal error and communications failure patch. Go to...not solve the issue, try the next solution. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. The utility is installed. 4. Select the operating system of the HP software components, a red X is installed. 5. Double-click the patch to install ...