User Guide
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...on system requirements and possible installation problems. You can access the Readme file by double-clicking the icon located in -One series, and then clicking Readme. Disconnect the USB cable from the computer. 2. For more information, see "Uninstall and... • Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors View the Readme file You can refer to the Readme file for the product. Restart your computer before the HP Photosmart software is ...
...on system requirements and possible installation problems. You can access the Readme file by double-clicking the icon located in -One series, and then clicking Readme. Disconnect the USB cable from the computer. 2. For more information, see "Uninstall and... • Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors View the Readme file You can refer to the Readme file for the product. Restart your computer before the HP Photosmart software is ...
User Guide
Page 185
... previously saved version of the document that is resolved. • Solution 1: Turn on the product • Solution 2: Load paper in , and then press the On button to your computer for 60 seconds, then turn on and try the next solution....error. Solutions are listed in order, with the most likely solution first. Cause: There was corrupt. If the first solution does not solve the problem, continue trying the remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam...
... previously saved version of the document that is resolved. • Solution 1: Turn on the product • Solution 2: Load paper in , and then press the On button to your computer for 60 seconds, then turn on and try the next solution....error. Solutions are listed in order, with the most likely solution first. Cause: There was corrupt. If the first solution does not solve the problem, continue trying the remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam...
User Guide
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... list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray ...paper" on page 63 Cause: You were trying to print • Product might not be correctly installed • Product was not found • Product could not find available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart...
... list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray ...paper" on page 63 Cause: You were trying to print • Product might not be correctly installed • Product was not found • Product could not find available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart...
User Guide
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... Remove any packing materials. Errors 207 Troubleshooting Cause: The document you were copying exceeded the memory of the software. Cause: The revision number of the product firmware did not solve the issue, try the next solution. For more information, see: "Clear paper jams" on again. Turn off... the product and then turn it on page 158 Cause: The product had a paper jam. Go to resolve the issue. Mechanism error Try the following solutions to : www.hp.com/support. If this did not match the revision number of the product. Solutions are blocking the...
... Remove any packing materials. Errors 207 Troubleshooting Cause: The document you were copying exceeded the memory of the software. Cause: The revision number of the product firmware did not solve the issue, try the next solution. For more information, see: "Clear paper jams" on again. Turn off... the product and then turn it on page 158 Cause: The product had a paper jam. Go to resolve the issue. Mechanism error Try the following solutions to : www.hp.com/support. If this did not match the revision number of the product. Solutions are blocking the...
User Guide
Page 253
... on the display or the computer screen to dry. Paper messages The following is a list of paper-related error messages: • Cannot load paper from input tray • Ink is drying • Load paper • Out of paper • Paper jam or misfeed • Paper mismatch • Wrong paper width Cannot load paper from input tray Solution: If the product is...
... on the display or the computer screen to dry. Paper messages The following is a list of paper-related error messages: • Cannot load paper from input tray • Ink is drying • Load paper • Out of paper • Paper jam or misfeed • Paper mismatch • Wrong paper width Cannot load paper from input tray Solution: If the product is...
User Guide
Page 254
...paper" on page 63 Cause: The paper was removed from the product. Print the image with the HP Paper Feed Cleaning Kit • Solution 5: Clean the rollers • Solution 6: Contact HP... Errors 251 Troubleshooting Gently push the door forward until the issue is resolved. • Solution 1: Replace the rear door • Solution 2: Make sure the paper is...paper type setting to make sure it matches the type of paper Try the following solutions to clear a paper jam, replace it snaps into place. Solution 2: Make sure the paper is loaded correctly Solution: Make sure that the paper...
...paper" on page 63 Cause: The paper was removed from the product. Print the image with the HP Paper Feed Cleaning Kit • Solution 5: Clean the rollers • Solution 6: Contact HP... Errors 251 Troubleshooting Gently push the door forward until the issue is resolved. • Solution 1: Replace the rear door • Solution 2: Make sure the paper is...paper type setting to make sure it matches the type of paper Try the following solutions to clear a paper jam, replace it snaps into place. Solution 2: Make sure the paper is loaded correctly Solution: Make sure that the paper...
User Guide
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...Errors 253 Troubleshooting You might need to function properly. Cause: You might need assistance to enable the product or software to clear the paper jam from the product. 2. To clear a paper jam from the product, more paper jams are still having a problem, contact HP support for torn pieces of a paper jam..., check the rear door. CAUTION: If the paper tears when you are removing it...
...Errors 253 Troubleshooting You might need to function properly. Cause: You might need assistance to enable the product or software to clear the paper jam from the product. 2. To clear a paper jam from the product, more paper jams are still having a problem, contact HP support for torn pieces of a paper jam..., check the rear door. CAUTION: If the paper tears when you are removing it...
User Guide
Page 264
...the front center of the product can cause the error message and the print carriage to stall. Check for any paper still in the middle a. Check the paper path all the way to the left side and remove any paper still in the product. Open the ink cartridge ...side. b. e. Then reset the product. A paper jam can cause damage when removing jammed paper. If the print carriage is stuck in the product. Solution 2: Remove objects blocking the path Solution: Remove any tools or other devices to remove jammed paper. Check the paper path all the way to the right side and...
...the front center of the product can cause the error message and the print carriage to stall. Check for any paper still in the middle a. Check the paper path all the way to the left side and remove any paper still in the product. Open the ink cartridge ...side. b. e. Then reset the product. A paper jam can cause damage when removing jammed paper. If the print carriage is stuck in the product. Solution 2: Remove objects blocking the path Solution: Remove any tools or other devices to remove jammed paper. Check the paper path all the way to the right side and...
User Guide
Page 328
See paper Media Access Control (MAC) address 44, 45 memory cards digital camera cannot read 189 error message 247 file unreadable 244 HP All-in-Onecannot read 190 insert 96 photos missing 245 save files to computer 96 scan to 104 slots 93 troubleshoot 189 Menu button 11 ... phone support period period for support 305 photo photos menu 13 Photo browsing 20 photo paper copy 109 load 63 specifications 309 photos add a frame 97 add color effect 97 adjust brightness 97 crop 98, 118 325 Index Index J jams, paper 70 L labels load 69 specifications 309 landscape orientation 76 language, set 19 legal...
See paper Media Access Control (MAC) address 44, 45 memory cards digital camera cannot read 189 error message 247 file unreadable 244 HP All-in-Onecannot read 190 insert 96 photos missing 245 save files to computer 96 scan to 104 slots 93 troubleshoot 189 Menu button 11 ... phone support period period for support 305 photo photos menu 13 Photo browsing 20 photo paper copy 109 load 63 specifications 309 photos add a frame 97 add color effect 97 adjust brightness 97 crop 98, 118 325 Index Index J jams, paper 70 L labels load 69 specifications 309 landscape orientation 76 language, set 19 legal...
User Guide
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....3 wired) 45 transparencies copy 109 load 69 specifications 309 troubleshoot fax problems 163 incorrect measurements 144 jams, paper 70 language, display 144 low signal 155 network connection 155 network setup 149 Passphrase, invalid 156...setup 139 USB cable 142 WEP key 156 wireless setup wizard 149, 153 troubleshooting copy 199 error messages 204 memory card 189 print 177 Printer not Found 151, 157 scan 194 two-sided... 111 print 76 SSID troubleshoot 153 wireless setting 46 start copy black 11 start copy color 11 status, network 43 stop 106 text appears as dotted lines 196 text format incorrect...
....3 wired) 45 transparencies copy 109 load 69 specifications 309 troubleshoot fax problems 163 incorrect measurements 144 jams, paper 70 language, display 144 low signal 155 network connection 155 network setup 149 Passphrase, invalid 156...setup 139 USB cable 142 WEP key 156 wireless setup wizard 149, 153 troubleshooting copy 199 error messages 204 memory card 189 print 177 Printer not Found 151, 157 scan 194 two-sided... 111 print 76 SSID troubleshoot 153 wireless setting 46 start copy black 11 start copy color 11 status, network 43 stop 106 text appears as dotted lines 196 text format incorrect...