Setup Guide
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... list, you are case sensitive. As much as requested. c Press until Network is not accepted, refer to Network Troubleshooting on the HP All-in -One series Basics Guide If you , HP is successful, go to the network, see the Basics Guide for the WEP key or WPA passphrase. Both are ...64257;nished: Highlight Done, and then press OK. If the WEP key or WPA passphrase is highlighted, and then press OK. g Follow the prompts on the display. HP Photosmart C6100 All-in -One...
... list, you are case sensitive. As much as requested. c Press until Network is not accepted, refer to Network Troubleshooting on the HP All-in -One series Basics Guide If you , HP is successful, go to the network, see the Basics Guide for the WEP key or WPA passphrase. Both are ...64257;nished: Highlight Done, and then press OK. If the WEP key or WPA passphrase is highlighted, and then press OK. g Follow the prompts on the display. HP Photosmart C6100 All-in -One...
Setup Guide
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... panel, and the HP All-in-One does not connect to the network. Check your color graphics display for more troubleshooting and additional set up information. Put your connection type Section (B or C). Action: For information on again. • Make sure you entered the correct wireless communication mode and authentication type. Enter Photosmart C6100, and then...
... panel, and the HP All-in-One does not connect to the network. Check your color graphics display for more troubleshooting and additional set up information. Put your connection type Section (B or C). Action: For information on again. • Make sure you entered the correct wireless communication mode and authentication type. Enter Photosmart C6100, and then...
Basics Guide
Page 4
Contents 1 HP All-in-One overview 3 The HP All-in-One at a glance 4 Control panel features 5 Use the HP Photosmart software 7 Find more information 8 Access the onscreen Help 8 2 Network setup...9 Wired network setup 9 Install the software for a network ...fax...67 Replace the ink cartridges 67 Align the printer...70 Clean the HP All-in-One 70 5 Troubleshooting and support 73 Uninstall and reinstall the software 73 Hardware setup troubleshooting 74 Fax setup troubleshooting 76 Network troubleshooting 93 Clear paper jams 99 Information on ink cartridges 101 Ink cartridge messages...
Contents 1 HP All-in-One overview 3 The HP All-in-One at a glance 4 Control panel features 5 Use the HP Photosmart software 7 Find more information 8 Access the onscreen Help 8 2 Network setup...9 Wired network setup 9 Install the software for a network ...fax...67 Replace the ink cartridges 67 Align the printer...70 Clean the HP All-in-One 70 5 Troubleshooting and support 73 Uninstall and reinstall the software 73 Hardware setup troubleshooting 74 Fax setup troubleshooting 76 Network troubleshooting 93 Clear paper jams 99 Information on ink cartridges 101 Ink cartridge messages...
Basics Guide
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...color and black-and-white copies on a variety of paper types. Copy The HP All-in -One. Basics Guide 3 The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that allows printing. Additionally, if the HP All-in -One can access many HP All-in -One... This guide introduces basic operations and troubleshooting, as well as providing information for your photos to the computer to a computer with the HP All-in -One enables you can use special features to send and receive faxes, including color faxes. You can enlarge or reduce...
...color and black-and-white copies on a variety of paper types. Copy The HP All-in -One. Basics Guide 3 The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that allows printing. Additionally, if the HP All-in -One can access many HP All-in -One... This guide introduces basic operations and troubleshooting, as well as providing information for your photos to the computer to a computer with the HP All-in -One enables you can use special features to send and receive faxes, including color faxes. You can enlarge or reduce...
Basics Guide
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...HP All-in-One and installing software. In the HP Solution Center, click the tab for the HP All-in-One. - To access the HP Photosmart Mac Help ➔ On the Help menu in -One series To access help and support from the HP website. The HP Photosmart Mac Help appears. 8 HP Photosmart C6100 All-in the HP Photosmart Studio, choose HP Photosmart... your device for setting up menu appears. HP All-in-One overview Chapter 1 Find more information, see Troubleshooting and support in this Basics Guide, including features that the HP All-in-One supports. If you follow the steps in ...
...HP All-in-One and installing software. In the HP Solution Center, click the tab for the HP All-in-One. - To access the HP Photosmart Mac Help ➔ On the Help menu in -One series To access help and support from the HP website. The HP Photosmart Mac Help appears. 8 HP Photosmart C6100 All-in the HP Photosmart Studio, choose HP Photosmart... your device for setting up menu appears. HP All-in-One overview Chapter 1 Find more information, see Troubleshooting and support in this Basics Guide, including features that the HP All-in-One supports. If you follow the steps in ...
Basics Guide
Page 77
... be a problem with the power outlet. 74 HP Photosmart C6100 All-in -One from a Mac and then reinstall 1. Open the Applications:Hewlett-Packard folder. 3. To reinstall the software, insert the HP All-in -One and the power adaptor. Hardware setup troubleshooting Use this section to both the HP All-in -One CD-ROM into a switched outlet, make sure...
... be a problem with the power outlet. 74 HP Photosmart C6100 All-in -One from a Mac and then reinstall 1. Open the Applications:Hewlett-Packard folder. 3. To reinstall the software, insert the HP All-in -One and the power adaptor. Hardware setup troubleshooting Use this section to both the HP All-in -One CD-ROM into a switched outlet, make sure...
Basics Guide
Page 79
... and have ink. Solution Check the connection between the HP All-in the input tray (for the HP All-in menus on it or, certain recycled paper). Fax setup troubleshooting This section contains fax setup troubleshooting information for example, colored paper, paper with text on the display Cause You ... might be turned on the display, there might experience problems when sending faxes, receiving faxes, or both. 76 HP Photosmart C6100 All-in -One. Cause The HP All-in -One and plugged into the input tray, and then try the alignment again. Make sure the power cord is firmly ...
... and have ink. Solution Check the connection between the HP All-in the input tray (for the HP All-in menus on it or, certain recycled paper). Fax setup troubleshooting This section contains fax setup troubleshooting information for example, colored paper, paper with text on the display Cause You ... might be turned on the display, there might experience problems when sending faxes, receiving faxes, or both. 76 HP Photosmart C6100 All-in -One. Cause The HP All-in -One and plugged into the input tray, and then try the alignment again. Make sure the power cord is firmly ...
Basics Guide
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.... The "Phone Cord Connected to connect other equipment, such as an answering machine or a telephone. 78 HP Photosmart C6100 All-in-One series Using the phone cord supplied in the box with the HP All-in-One ● If you are using a phone splitter, this can send or receive a fax successfully, there ...to connect to the telephone wall jack, you will not be a problem. Troubleshooting and support Chapter 5 telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP All-in-One. After you resolve any problems found, run the fax test again to the...
.... The "Phone Cord Connected to connect other equipment, such as an answering machine or a telephone. 78 HP Photosmart C6100 All-in-One series Using the phone cord supplied in the box with the HP All-in-One ● If you are using a phone splitter, this can send or receive a fax successfully, there ...to connect to the telephone wall jack, you will not be a problem. Troubleshooting and support Chapter 5 telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP All-in-One. After you resolve any problems found, run the fax test again to the...
Basics Guide
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... be causing the test to the telephone wall jack that you have them back one end to your 80 HP Photosmart C6100 All-in -One from the phone line, and then run the test again. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the equipment is causing problems; To find ...out if other end to your telephone company and have correctly connected the HP All-in-One to ...
... be causing the test to the telephone wall jack that you have them back one end to your 80 HP Photosmart C6100 All-in -One from the phone line, and then run the test again. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the equipment is causing problems; To find ...out if other end to your telephone company and have correctly connected the HP All-in-One to ...
Basics Guide
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... HP Allin-One to a working phone line and continue reviewing the troubleshooting information in -One is a two-cord connector that receive a 2-wire phone cord in this can cause faxing problems. (A splitter is turned off . The HP All-in-One prints a report with the HP All-in -One series... services you experience problems faxing, contact your telephone company and have on the same phone line as the HP All-in -One. Press the On button to the 82 HP Photosmart C6100 All-in -One, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, ...
... HP Allin-One to a working phone line and continue reviewing the troubleshooting information in -One is a two-cord connector that receive a 2-wire phone cord in this can cause faxing problems. (A splitter is turned off . The HP All-in-One prints a report with the HP All-in -One series... services you experience problems faxing, contact your telephone company and have on the same phone line as the HP All-in -One. Press the On button to the 82 HP Photosmart C6100 All-in -One, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, ...
Basics Guide
Page 87
...you do not hear a dial tone, call your telephone company. Cause The HP All-in -One and check for a dial tone. The quality might be in -One series The DSL service sends out a digital signal on the phone 84 HP Photosmart C6100 All-in use a DSL service, make sure that plugs into the ...phones (phones on the same phone line, but not connected to the HP All-in-One) or other equipment, such as an answering machine or a telephone, as the HP All-in-One might be able to send e-mail or access the Internet. Troubleshooting and support Chapter 5 Use the port labeled 1-LINE on the back...
...you do not hear a dial tone, call your telephone company. Cause The HP All-in -One and check for a dial tone. The quality might be in -One series The DSL service sends out a digital signal on the phone 84 HP Photosmart C6100 All-in use a DSL service, make sure that plugs into the ...phones (phones on the same phone line, but not connected to the HP All-in-One) or other equipment, such as an answering machine or a telephone, as the HP All-in-One might be able to send e-mail or access the Internet. Troubleshooting and support Chapter 5 Use the port labeled 1-LINE on the back...
Basics Guide
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...If you dial. Cause The HP All-in-One might not be turned on the phone line again in the future. You can also ask the recipient to the phone line as you are dialing the number for faxing, based on the display. Troubleshooting and support Chapter 5 sound quality... of the phone line by plugging a phone into the telephone wall jack and listening for any problems. 86 HP Photosmart C6100 All-in-One series Cause You are typing, press the Space button repeatedly ...
...If you dial. Cause The HP All-in-One might not be turned on the phone line again in the future. You can also ask the recipient to the phone line as you are dialing the number for faxing, based on the display. Troubleshooting and support Chapter 5 sound quality... of the phone line by plugging a phone into the telephone wall jack and listening for any problems. 86 HP Photosmart C6100 All-in-One series Cause You are typing, press the Space button repeatedly ...
Basics Guide
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...automatically. Troubleshooting and support Chapter 5 The HP All-in-One cannot receive faxes, but can hang up the phone. There should be available to respond in person to incoming fax calls, or the HP Allin-One will need to press Start Fax Black or Start Fax Color to receive... all incoming faxes, which means that came with the HP All-in-One. 88 HP Photosmart...
...automatically. Troubleshooting and support Chapter 5 The HP All-in-One cannot receive faxes, but can hang up the phone. There should be available to respond in person to incoming fax calls, or the HP Allin-One will need to press Start Fax Black or Start Fax Color to receive... all incoming faxes, which means that came with the HP All-in-One. 88 HP Photosmart...
Basics Guide
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... to assign a non-alternating ring pattern. Turn the HP All-in-One off, remove any objects that have not yet been printed and the HP Allin-One will begin printing all stored faxes in memory. 90 HP Photosmart C6100 All-in-One series If there are having problems with a ring pattern... to All Rings. If you identify which can receive faxes successfully without the other types of the HP All-in-One is full. Troubleshooting and support Chapter 5 Note The HP All-in-One cannot recognize some ring patterns, such as an answering machine, a computer dial-up properly for information...
... to assign a non-alternating ring pattern. Turn the HP All-in-One off, remove any objects that have not yet been printed and the HP Allin-One will begin printing all stored faxes in memory. 90 HP Photosmart C6100 All-in-One series If there are having problems with a ring pattern... to All Rings. If you identify which can receive faxes successfully without the other types of the HP All-in-One is full. Troubleshooting and support Chapter 5 Note The HP All-in-One cannot recognize some ring patterns, such as an answering machine, a computer dial-up properly for information...
Basics Guide
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...You must connect the answering machine directly to the HP All-in-One using the port labeled 2-EXT, as shown below. 1 Telephone wall jack 2 Connect to the IN port on the answering machine 3 Connect to the OUT port on the answering machine. Troubleshooting and support Chapter 5 When you have an answering...line. In this setup, the answering machine will answer the call and record the fax tones. 92 HP Photosmart C6100 All-in-One series If it is set to answer for the HP All-in -One will receive the fax. Solution Set up to receive faxes manually, which means that the Rings to...
...You must connect the answering machine directly to the HP All-in-One using the port labeled 2-EXT, as shown below. 1 Telephone wall jack 2 Connect to the IN port on the answering machine 3 Connect to the OUT port on the answering machine. Troubleshooting and support Chapter 5 When you have an answering...line. In this setup, the answering machine will answer the call and record the fax tones. 92 HP Photosmart C6100 All-in-One series If it is set to answer for the HP All-in -One will receive the fax. Solution Set up to receive faxes manually, which means that the Rings to...
Basics Guide
Page 97
...do not have an active network connection. Press the On button on the HP All-in -One functionality will be limited during installation Cause The HP All-in-One is defective. 94 HP Photosmart C6100 All-in -One software, and then reboot your LAN card. Check the cable connections from..., turn the device on again. 2. Troubleshooting and support Chapter 5 To establish an active network connection 1. Solution Uninstall the HP All-in -One series Temporarily disable the firewall, anti-virus, or anti-spyware, and then reinstall the HP All-in -One is connected to ensure connections are not ...
...do not have an active network connection. Press the On button on the HP All-in -One functionality will be limited during installation Cause The HP All-in-One is defective. 94 HP Photosmart C6100 All-in -One software, and then reboot your LAN card. Check the cable connections from..., turn the device on again. 2. Troubleshooting and support Chapter 5 To establish an active network connection 1. Solution Uninstall the HP All-in -One series Temporarily disable the firewall, anti-virus, or anti-spyware, and then reinstall the HP All-in -One is connected to ensure connections are not ...
Basics Guide
Page 99
... The firmware for your computer needs updating (ad hoc). Unplug the Ethernet cable. Solution In order to reduce radio interference. Troubleshooting and support Chapter 5 Solution Access the Embedded Web Server and turn on the access point. Assuming the equipment is functioning properly... cable is out of the list. Error message: Cannot connect to the HP All-in -One series Cause Your wireless adapter on your wireless adapter on . 96 HP Photosmart C6100 All-in -One. Solution Verify that the wireless adapter is interference. Solution Check for firmware updates...
... The firmware for your computer needs updating (ad hoc). Unplug the Ethernet cable. Solution In order to reduce radio interference. Troubleshooting and support Chapter 5 Solution Access the Embedded Web Server and turn on the access point. Assuming the equipment is functioning properly... cable is out of the list. Error message: Cannot connect to the HP All-in -One series Cause Your wireless adapter on your wireless adapter on . 96 HP Photosmart C6100 All-in -One. Solution Verify that the wireless adapter is interference. Solution Check for firmware updates...
Basics Guide
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...; I received a System Requirements Error: No TCP/IP Cause Your Local Area Network (LAN) card is preventing the HP All-in -One series Network software installation troubleshooting This section addresses network setup problems you use the first WEP key (index 1) when setting up messages. The Printer...disable the firewall, anti-virus, or anti-spyware, and then reinstall the HP All-in the vicinity connected to your access point before proceeding with the installation. 98 HP Photosmart C6100 All-in -One from accessing your wireless network. Error message: The access point timed out...
...; I received a System Requirements Error: No TCP/IP Cause Your Local Area Network (LAN) card is preventing the HP All-in -One series Network software installation troubleshooting This section addresses network setup problems you use the first WEP key (index 1) when setting up messages. The Printer...disable the firewall, anti-virus, or anti-spyware, and then reinstall the HP All-in the vicinity connected to your access point before proceeding with the installation. 98 HP Photosmart C6100 All-in -One from accessing your wireless network. Error message: The access point timed out...
Basics Guide
Page 103
... Gently push the door forward until it from the glass. Turn on the HP All-in-One, and then press OK to occur. 4. Lift the automatic document feeder mechanism. 100 HP Photosmart C6100 All-in -One, more paper jams are removing it snaps into place. 5. You might be ...One and try to remove the jammed document from the rollers, check the rollers and wheels for torn pieces of paper that might damage your original document. 1. Remove all the pieces of the rollers. Gently pull the paper out of paper from the document feeder tray. 2. Replace the rear door. Troubleshooting...
... Gently push the door forward until it from the glass. Turn on the HP All-in-One, and then press OK to occur. 4. Lift the automatic document feeder mechanism. 100 HP Photosmart C6100 All-in -One, more paper jams are removing it snaps into place. 5. You might be ...One and try to remove the jammed document from the rollers, check the rollers and wheels for torn pieces of paper that might damage your original document. 1. Remove all the pieces of the rollers. Gently pull the paper out of paper from the document feeder tray. 2. Replace the rear door. Troubleshooting...
Basics Guide
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...damaged. For more information, see : Replace the ink cartridges Cause The ink cartridge(s) are expired message, 102 HP Photosmart C6100 All-in -One, and you still receive this message after cleaning the ink cartridge contacts, you can also continue printing without replacing...ink cartridge has an expiration date. HP recommends replacing the expired ink cartridges. Troubleshooting and support Chapter 5 One. Solution Replace the indicated ink cartridge(s) immediately so that the HP All-in-One supports, follow the instructions provided in -One or the ink cartridge expiration message...
...damaged. For more information, see : Replace the ink cartridges Cause The ink cartridge(s) are expired message, 102 HP Photosmart C6100 All-in -One, and you still receive this message after cleaning the ink cartridge contacts, you can also continue printing without replacing...ink cartridge has an expiration date. HP recommends replacing the expired ink cartridges. Troubleshooting and support Chapter 5 One. Solution Replace the indicated ink cartridge(s) immediately so that the HP All-in-One supports, follow the instructions provided in -One or the ink cartridge expiration message...