Basics Guide
Page 8
... stops at the edge of photo paper forward until it stops. HP Photosmart overview To load small-size photo paper in place. Slide the paper-width guide to eject blank pages. Insert the stack of the paper tray with the print side down . You could push the paper too far forward,... causing the product to its outermost position. 2. Chapter 1 CAUTION: Make sure that the tabs are closest to you. 6 HP Photosmart overview TIP: If you...
... stops at the edge of photo paper forward until it stops. HP Photosmart overview To load small-size photo paper in place. Slide the paper-width guide to eject blank pages. Insert the stack of the paper tray with the print side down . You could push the paper too far forward,... causing the product to its outermost position. 2. Chapter 1 CAUTION: Make sure that the tabs are closest to you. 6 HP Photosmart overview TIP: If you...
Basics Guide
Page 19
...the door by pulling it does not print Try the following solutions to turn on the product Solution: Look at the display on . If the display is blank and the On button is not lit,... with the most likely solution first. Troubleshooting and support Clear paper jams 17 Cause: You sent the print job to the product and plugged into a power outlet. Cause: The product might need to be the... this did not solve the issue, try the next solution. You might have been a problem with one or more of a paper jam, check the rear door. Solutions are installed properly and have been turned...
...the door by pulling it does not print Try the following solutions to turn on the product Solution: Look at the display on . If the display is blank and the On button is not lit,... with the most likely solution first. Troubleshooting and support Clear paper jams 17 Cause: You sent the print job to the product and plugged into a power outlet. Cause: The product might need to be the... this did not solve the issue, try the next solution. You might have been a problem with one or more of a paper jam, check the rear door. Solutions are installed properly and have been turned...
User Guide
Page 63
...There is no problem with the ink supplies and replacing the print cartridges is appropriate for printing. Solution 2: Check the paper type Solution: HP recommends that you use HP papers or any unused photo paper to replace the print cartridges. When you might need to the plastic bag. Ink...the amount of paper loaded in a cool, dry place. If the problem persists, you have finished printing, return any other paper type that parts are missing or blank. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Make sure you are using...
...There is no problem with the ink supplies and replacing the print cartridges is appropriate for printing. Solution 2: Check the paper type Solution: HP recommends that you use HP papers or any unused photo paper to replace the print cartridges. When you might need to the plastic bag. Ink...the amount of paper loaded in a cool, dry place. If the problem persists, you have finished printing, return any other paper type that parts are missing or blank. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Make sure you are using...
User Guide
Page 75
... was loaded incorrectly. Print troubleshooting 73 Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • The product prints meaningless characters • The pages in my document came out while printing Envelopes print incorrectly Try the following solutions to resolve the issue. Solutions are not printing as expected • A blank page came out in...
... was loaded incorrectly. Print troubleshooting 73 Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • The product prints meaningless characters • The pages in my document came out while printing Envelopes print incorrectly Try the following solutions to resolve the issue. Solutions are not printing as expected • A blank page came out in...
User Guide
Page 78
...Cause: The document you remove all paper from the copper-colored contacts, but still might cover the ink nozzles. If this did not solve the issue, try the next solution. Solution 3: Check the print cartridge Solution: Check each print cartridge. If this did not solve the issue, try ...the next solution. The tape might have been removed from the input tray before loading the envelopes. A blank page came out while printing Try the following solutions to resolve...
...Cause: The document you remove all paper from the copper-colored contacts, but still might cover the ink nozzles. If this did not solve the issue, try the next solution. Solution 3: Check the print cartridge Solution: Check each print cartridge. If this did not solve the issue, try ...the next solution. The tape might have been removed from the input tray before loading the envelopes. A blank page came out while printing Try the following solutions to resolve...
User Guide
Page 86
... glass. Cause: Debris might have been stuck on the glass or on the glass so that the long edge of the photo is blank Solution: Load the original print side down on the right front corner of the glass as shown below . Solution 3: Wipe the glass and the back of the document... a photo, position the photo on the back of the document lid. Chapter 10 Solution 2: Place the original correctly on the glass Solution: Load the original print side down on the right front corner of the document lid. If this did not solve the issue, try the next solution. The printout is...
... glass. Cause: Debris might have been stuck on the glass or on the glass so that the long edge of the photo is blank Solution: Load the original print side down on the right front corner of the glass as shown below . Solution 3: Wipe the glass and the back of the document... a photo, position the photo on the back of the document lid. Chapter 10 Solution 2: Place the original correctly on the glass Solution: Load the original print side down on the right front corner of the document lid. If this did not solve the issue, try the next solution. The printout is...
User Guide
Page 87
Solve a problem Cause: The original was placed incorrectly on the glass. In that is blank Solution: Load your original print side down on the right front corner of the original and then scan the copy. Scanned image shows dotted lines instead of text Solution: ...85 Scan troubleshooting Use this might not be what you want. Cause: Automatic cropping was set to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Scanned image shows dotted lines instead of text • ...
Solve a problem Cause: The original was placed incorrectly on the glass. In that is blank Solution: Load your original print side down on the right front corner of the original and then scan the copy. Scanned image shows dotted lines instead of text Solution: ...85 Scan troubleshooting Use this might not be what you want. Cause: Automatic cropping was set to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Scanned image shows dotted lines instead of text • ...
User Guide
Page 135
... poor quality printouts 61 fax problems poor print quality 61 file invalid name 91 supported formats 91 unreadable 90 firmware revision mismatch 88 fit to page fails 83 C color dull 66 connection problems HP All-in-One will not turn on 50 control panel buttons 6 features 6 copy blank 84 fit to page fails 83 missing...
... poor quality printouts 61 fax problems poor print quality 61 file invalid name 91 supported formats 91 unreadable 90 firmware revision mismatch 88 fit to page fails 83 C color dull 66 connection problems HP All-in-One will not turn on 50 control panel buttons 6 features 6 copy blank 84 fit to page fails 83 missing...
User Guide
Page 136
...HP ink 100 previously used 119 print quality smeared ink 58 print settings print quality 58 printing with one ink cartridge 42 Printing Shortcuts tab 24 problems copy 81 error messages 87 print 73 scan 85 R recycle ink cartridges 126 regulatory notices regulatory model identification number 128 reinstall software 48 S scan blank...not filled in 61 smooth fonts 71 transparencies specifications 124 troubleshoot fax problems 61 print quality 58 setup 49 USB cable 52 troubleshooting copy 81 error messages 87 memory card 77 print 73 scan 85 U uninstall software 48 USB cable installation 52 W warranty ...
...HP ink 100 previously used 119 print quality smeared ink 58 print settings print quality 58 printing with one ink cartridge 42 Printing Shortcuts tab 24 problems copy 81 error messages 87 print 73 scan 85 R recycle ink cartridges 126 regulatory notices regulatory model identification number 128 reinstall software 48 S scan blank...not filled in 61 smooth fonts 71 transparencies specifications 124 troubleshoot fax problems 61 print quality 58 setup 49 USB cable 52 troubleshooting copy 81 error messages 87 memory card 77 print 73 scan 85 U uninstall software 48 USB cable installation 52 W warranty ...