Basic Guide
Page 10
... from notifying computers on the local subnet, add incoming UDP port 427 to your computer. For more detailed instructions on connecting the HP All-in-One to a network, see printer status on your computer, can happen if you answered "block" to any that the following :....exe, located in C:\program files\HP\digital imaging\bin • hpqste08.exe, located in C:\program files\HP\digital imaging\bin • hpqtra08.exe, located in C:\program files\HP\digital imaging\bin • hpqthb08.exe, located in queue or printer goes offline • Scan communication errors or scanner...
... from notifying computers on the local subnet, add incoming UDP port 427 to your computer. For more detailed instructions on connecting the HP All-in-One to a network, see printer status on your computer, can happen if you answered "block" to any that the following :....exe, located in C:\program files\HP\digital imaging\bin • hpqste08.exe, located in C:\program files\HP\digital imaging\bin • hpqtra08.exe, located in C:\program files\HP\digital imaging\bin • hpqthb08.exe, located in queue or printer goes offline • Scan communication errors or scanner...
Basic Guide
Page 26
... b. This prints the Network Configuration Page. B: Check to see if you can access the HP Photosmart C4500 All-in-One series home page After you establish that the computer and the HP All-in-One both have active connections to a network, you can verify if they are unable to get ...is Ready, the product is actively connected to a network. • If the Network Status is Offline, the product is the network address assigned to the product by accessing the HP Photosmart C4500 Allin-One series home page. (The home page is actively connected to a network. Run the Wireless Network Test...
... b. This prints the Network Configuration Page. B: Check to see if you can access the HP Photosmart C4500 All-in-One series home page After you establish that the computer and the HP All-in-One both have active connections to a network, you can verify if they are unable to get ...is Ready, the product is actively connected to a network. • If the Network Status is Offline, the product is the network address assigned to the product by accessing the HP Photosmart C4500 Allin-One series home page. (The home page is actively connected to a network. Run the Wireless Network Test...
Basic Guide
Page 27
..., continue to the next section for printing or scanning). If you cannot access the HP Photosmart C4500 All-in-One series home page or are sure both the computer and HP Photosmart C4500 All-in-One series have active connections to the same network, the firewall security software might be interfering...8226; If the product says Offline, right-click the product and select Use Printer Online. • If the product says Paused, right-click the product and select Resume Printing. 3. NOTE: If you are still unable to use to access the HP Photosmart C4500 All-in-One series home page again. Step...
..., continue to the next section for printing or scanning). If you cannot access the HP Photosmart C4500 All-in-One series home page or are sure both the computer and HP Photosmart C4500 All-in-One series have active connections to the same network, the firewall security software might be interfering...8226; If the product says Offline, right-click the product and select Use Printer Online. • If the product says Paused, right-click the product and select Resume Printing. 3. NOTE: If you are still unable to use to access the HP Photosmart C4500 All-in-One series home page again. Step...
User Guide
Page 23
... NOTE: You will need to know this is the letters HP followed by the installation software to the device. Firmware Revision ...settings shown on the product. 2. NOTE: If you call HP Support, depending on the display until Wireless Network Test is ...by the last 6 digits of the HP All-in-One: • Ready: The HP All-in-One is no network connection. By default... the network. There are settings for the HP All-in -One is highlighted, and then press OK. The... page. URL The IP address of the HP All-in-One: • Wireless: The HP All-in-One is connected to a wireless (802.11)...
... NOTE: You will need to know this is the letters HP followed by the installation software to the device. Firmware Revision ...settings shown on the product. 2. NOTE: If you call HP Support, depending on the display until Wireless Network Test is ...by the last 6 digits of the HP All-in-One: • Ready: The HP All-in-One is no network connection. By default... the network. There are settings for the HP All-in -One is highlighted, and then press OK. The... page. URL The IP address of the HP All-in-One: • Wireless: The HP All-in-One is connected to a wireless (802.11)...
User Guide
Page 137
...Solution 5: Wait until the product completes the current task. Cause: The product was busy with another task such as the default printer to either offline or stop printing. Cause: The status of your different software applications. TIP: You can set the product as copying or scanning, your software ...of the printer driver had changed to ensure that the printer is performing another task. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The product was not the selected printer. If this did not solve the issue, try ...
...Solution 5: Wait until the product completes the current task. Cause: The product was busy with another task such as the default printer to either offline or stop printing. Cause: The status of your different software applications. TIP: You can set the product as copying or scanning, your software ...of the printer driver had changed to ensure that the printer is performing another task. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The product was not the selected printer. If this did not solve the issue, try ...
User Guide
Page 141
...the paper jam Solution: Clear the paper jam. Some documents take a long time to either offline or stop printing. If the print job remains in the print queue. To check the printer driver status ▲ ...In the HP Solution Center, click the Status tab. If this did not solve the issue, try the next ...computer, open the printer folder and see if the cancelled job remains in the queue, try one or both of the printer driver had a paper jam. 138 Troubleshooting If this did not solve the issue, ...
...the paper jam Solution: Clear the paper jam. Some documents take a long time to either offline or stop printing. If the print job remains in the print queue. To check the printer driver status ▲ ...In the HP Solution Center, click the Status tab. If this did not solve the issue, try the next ...computer, open the printer folder and see if the cancelled job remains in the queue, try one or both of the printer driver had a paper jam. 138 Troubleshooting If this did not solve the issue, ...
User Guide
Page 184
In the Start Search (or Run dialog box), type d:\setup.exe, and then press Enter. (If your CD-ROM drive is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler • Solution 8: Verify whether the software application ... on the computer screen to be completely uninstalled and reinstalled. Solutions are listed in order, with the product for your operating system, do one of the computer. Install the software. NOTE: If the installation does not run automatically, from the Windows Start menu, click Start Search ...
In the Start Search (or Run dialog box), type d:\setup.exe, and then press Enter. (If your CD-ROM drive is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler • Solution 8: Verify whether the software application ... on the computer screen to be completely uninstalled and reinstalled. Solutions are listed in order, with the product for your operating system, do one of the computer. Install the software. NOTE: If the installation does not run automatically, from the Windows Start menu, click Start Search ...
User Guide
Page 187
... and then click Yes to remove it . 4. Click OK to save your product to Pause Printing or Use Printer Offline. Cause: The product was paused or offline. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then ...it . If the menu has the Use Printer Online option, select that option to put a check mark next to Pause Printing or Use Printer Offline. If you made any changes, try the next solution. Depending upon your product to print again. Double-click the icon for your changes. If...
... and then click Yes to remove it . 4. Click OK to save your product to Pause Printing or Use Printer Offline. Cause: The product was paused or offline. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then ...it . If the menu has the Use Printer Online option, select that option to put a check mark next to Pause Printing or Use Printer Offline. If you made any changes, try the next solution. Depending upon your product to print again. Double-click the icon for your changes. If...