User Guide
Page 23
...digits of the HP All-in-One: • Wireless: The HP All-in-One is connected to a wireless (802.11) network. • None: There is ready to the device. URL The IP address of the HP All-in-One: • Ready: The HP All-in-One is no network connection. Firmware Revision The ...internal networking component and device firmware revision code. NOTE: If you try to the network. This section contains the following ...
...digits of the HP All-in-One: • Wireless: The HP All-in-One is connected to a wireless (802.11) network. • None: There is ready to the device. URL The IP address of the HP All-in-One: • Ready: The HP All-in-One is no network connection. Firmware Revision The ...internal networking component and device firmware revision code. NOTE: If you try to the network. This section contains the following ...
User Guide
Page 162
...order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is properly ... to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Errors 159 Troubleshooting Errors If the product has an error, the lights on the product might flash, or an error message ...
...order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is properly ... to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Errors 159 Troubleshooting Errors If the product has an error, the lights on the product might flash, or an error message ...
User Guide
Page 168
Troubleshooting Follow the prompts on the product again. Errors 165 Cause: The print carriage was open. Firmware revision mismatch Solution: Contact HP support for service. Go to continue. Carriage blocked Solution: Turn off the product and open Solution: Close the print cartridge door. Door open the print ... the print carriage area. Remove any objects that are blocking the print carriage (including any packing materials), and then turn on the display to : www.hp.com/support. Cause: The print cartridge door was blocked. Cause: The print carriage was blocked.
Troubleshooting Follow the prompts on the product again. Errors 165 Cause: The print carriage was open. Firmware revision mismatch Solution: Contact HP support for service. Go to continue. Carriage blocked Solution: Turn off the product and open Solution: Close the print cartridge door. Door open the print ... the print carriage area. Remove any objects that are blocking the print carriage (including any packing materials), and then turn on the display to : www.hp.com/support. Cause: The print cartridge door was blocked. Cause: The print carriage was blocked.
User Guide
Page 169
...on again. Cause: The document you were copying exceeded the memory of the software. If you receive an error such as one of the product in the HP Solution Center • Solution 5: Check the power supply • Solution 6: Check the USB connection between the product and the...region, and then click Contact HP for information on calling for technical support. Troubleshooting Chapter 13 If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The revision number of the product firmware did not match the revision ...
...on again. Cause: The document you were copying exceeded the memory of the software. If you receive an error such as one of the product in the HP Solution Center • Solution 5: Check the power supply • Solution 6: Check the USB connection between the product and the...region, and then click Contact HP for information on calling for technical support. Troubleshooting Chapter 13 If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The revision number of the product firmware did not match the revision ...
User Guide
Page 177
... Start. Troubleshooting Chapter 13 c. Restart the Lexbcserver service. c. Click OK to scan again. Select Download drivers and software (and firmware). 3. Do one , caused a scan communication error. To restart the service a. Double-click Services and Applications, and then double-click Services. ...Scan Diagnostic Utility Solution: Download and run the Scan Diagnostic utility 1. b. On the General tab, in -one of the Lexmark or Dell devices without affecting HP software. 8. Go to restart the Lexbcserver service. The Computer Management screen appears. Click OK. 7. Type...
... Start. Troubleshooting Chapter 13 c. Restart the Lexbcserver service. c. Click OK to scan again. Select Download drivers and software (and firmware). 3. Do one , caused a scan communication error. To restart the service a. Double-click Services and Applications, and then double-click Services. ...Scan Diagnostic Utility Solution: Download and run the Scan Diagnostic utility 1. b. On the General tab, in -one of the Lexmark or Dell devices without affecting HP software. 8. Go to restart the Lexbcserver service. The Computer Management screen appears. Click OK. 7. Type...
User Guide
Page 178
...scan. This patch resolves the An unexpected internal error has occurred error and other communication failures with the connection between HP product chipset and certain types of compatibility issues with USB chipsets installed on the computer. Select the operating system of the... utility is equipped with any of your computer where the HP software is identified with a Fix button to it on the computer. If this did not solve the issue, try the next solution. Select Download drivers and software (and firmware). 3. Try to the component. Scan communication errors can ...
...scan. This patch resolves the An unexpected internal error has occurred error and other communication failures with the connection between HP product chipset and certain types of compatibility issues with USB chipsets installed on the computer. Select the operating system of the... utility is equipped with any of your computer where the HP software is identified with a Fix button to it on the computer. If this did not solve the issue, try the next solution. Select Download drivers and software (and firmware). 3. Try to the component. Scan communication errors can ...
User Guide
Page 259
One 144 streaks on transfers 39 labels 39 legal paper 34 letter paper 34 original 29 ... 118 fax problems poor print quality 118 file invalid name 203 supported formats 203 unreadable 202 unsupported formats 203 firmware revision mismatch 165 firmware version 20 fit to page 75 fit to page fails 156 G gateway, default setting 21 general information,... configuration page 20 glass clean 95 greeting cards, load 39 H hardware address 21 hostname 20, 25 HP JetDirect 11 I images edit ...
One 144 streaks on transfers 39 labels 39 legal paper 34 letter paper 34 original 29 ... 118 fax problems poor print quality 118 file invalid name 203 supported formats 203 unreadable 202 unsupported formats 203 firmware revision mismatch 165 firmware version 20 fit to page 75 fit to page fails 156 G gateway, default setting 21 general information,... configuration page 20 glass clean 95 greeting cards, load 39 H hardware address 21 hostname 20, 25 HP JetDirect 11 I images edit ...