Basics Guide
Page 27
... Distinctive Ring, and then press the button next to OK. 5. Use the keypad to enter your fax setup 25 If the test fails, review the report for faxing. 5. HP recommends that you set up the product for an active phone line • Tests the status of your fax setup to your particular... is a legal requirement. Test your fax setup You can also set a fax header from the control panel, as described here. To set up the HP All-in -One. Press the button next to OK. To test your fax line, the product answers the call and receives the fax. Set up properly for...
... Distinctive Ring, and then press the button next to OK. 5. Use the keypad to enter your fax setup 25 If the test fails, review the report for faxing. 5. HP recommends that you set up the product for an active phone line • Tests the status of your fax setup to your particular... is a legal requirement. Test your fax setup You can also set a fax header from the control panel, as described here. To set up the HP All-in -One. Press the button next to OK. To test your fax line, the product answers the call and receives the fax. Set up properly for...
Basics Guide
Page 28
The product also prints a detailed report. 7. Review the report. • If the test passes and you pick up the fax report, press the button next to fix any problems found . 8. If necessary, ... faxing, check the fax settings listed in the report to OK. A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for more information on the display. After you are correct. The status of the test appears on how to OK. Chapter 2 5. Press the...
The product also prints a detailed report. 7. Review the report. • If the test passes and you pick up the fax report, press the button next to fix any problems found . 8. If necessary, ... faxing, check the fax settings listed in the report to OK. A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for more information on the display. After you are correct. The status of the test appears on how to OK. Chapter 2 5. Press the...
Basics Guide
Page 43
...phone cords you might experience problems when sending faxes, receiving faxes, or both. Fax setup troubleshooting This section contains fax setup troubleshooting information for the HP All-in the box with the product, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, ...the product is firmly connected to fix the problem. If the test fails, review the report for faxing, you have in your computer, see the Setup Guide that receive a 2-wire phone cord in -One. Solution 2: Turn on the product Solution: Look at the display on ...
...phone cords you might experience problems when sending faxes, receiving faxes, or both. Fax setup troubleshooting This section contains fax setup troubleshooting information for the HP All-in the box with the product, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, ...the product is firmly connected to fix the problem. If the test fails, review the report for faxing, you have in your computer, see the Setup Guide that receive a 2-wire phone cord in -One. Solution 2: Turn on the product Solution: Look at the display on ...
Basics Guide
Page 48
... fax calls. To find out what the recommended answer mode is for faxing, based on how to answer incoming calls automatically. If the test fails, review the report for faxing. You must be able to set up the product when you will need to press Scan/Fax and Start Fax to...
... fax calls. To find out what the recommended answer mode is for faxing, based on how to answer incoming calls automatically. If the test fails, review the report for faxing. You must be able to set up the product when you will need to press Scan/Fax and Start Fax to...
Basics Guide
Page 51
... on the error condition. The product automatically begins printing all the unprinted faxes from the phone line, and then try removing them back one or more pieces of the other equipment is causing problems; Cause: The memory of your phone. Press the On button to turn on...which can also delete the faxes stored in memory by turning off the product, remove any objects that is preventing the product from printing faxes, review the display for more information. • There is paper loaded in the input tray. • There is not stalled or blocked. Troubleshooting...
... on the error condition. The product automatically begins printing all the unprinted faxes from the phone line, and then try removing them back one or more pieces of the other equipment is causing problems; Cause: The memory of your phone. Press the On button to turn on...which can also delete the faxes stored in memory by turning off the product, remove any objects that is preventing the product from printing faxes, review the display for more information. • There is paper loaded in the input tray. • There is not stalled or blocked. Troubleshooting...
Basics Guide
Page 54
...: 9-555-5555. If this did not solve the issue, try the next solution. You can set the pace of the test. If the test fails, review the report for fax tones. Cause: The product might have on your computer. For example, you are dialing the number for faxing, based on the...
...: 9-555-5555. If this did not solve the issue, try the next solution. You can set the pace of the test. If the test fails, review the report for fax tones. Cause: The product might have on your computer. For example, you are dialing the number for faxing, based on the...
Basics Guide
Page 55
...cord supplied in . • Try to fail and you resolve any problems with the product, connect one end to your telephone wall jack, then connect the other end to the back of the fax test... the On button located on the back of the product. If the test fails again, continue reviewing the troubleshooting information in the phone cord that the test failed, read the following information carefully to... plug the power cord back in the box with your country/region, and then click Contact HP for information on setting up the product for a message indicating that came with another task, ...
...cord supplied in . • Try to fail and you resolve any problems with the product, connect one end to your telephone wall jack, then connect the other end to the back of the fax test... the On button located on the back of the product. If the test fails again, continue reviewing the troubleshooting information in the phone cord that the test failed, read the following information carefully to... plug the power cord back in the box with your country/region, and then click Contact HP for information on setting up the product for a message indicating that came with another task, ...
Basics Guide
Page 58
... ◦ If the Fax Line Condition Test passes without the other equipment, then one or more pieces of the equipment is causing the problem. • Try connecting a working phone line and continue reviewing the troubleshooting information in this can cause faxing problems. (A splitter is a two-...cord connector that came with the product, connect one end to your telephone wall jack, then connect the other end to ...
... ◦ If the Fax Line Condition Test passes without the other equipment, then one or more pieces of the equipment is causing the problem. • Try connecting a working phone line and continue reviewing the troubleshooting information in this can cause faxing problems. (A splitter is a two-...cord connector that came with the product, connect one end to your telephone wall jack, then connect the other end to ...
User Guide
Page 28
...the fax hardware • Verifies the correct type of the HP All-in-One and to fix the problem and rerun the test. If the test fails, review the report for information on the display. To test your fax... setup to check the status of phone cord is connected to the HP All-in-One • Checks that the...Checks for an active phone line • Tests the status of the test. Finish setting up the HP All-in-One To set up properly for faxing. Press the button next to Scan/Fax. 4. Press the button next...
...the fax hardware • Verifies the correct type of the HP All-in-One and to fix the problem and rerun the test. If the test fails, review the report for information on the display. To test your fax... setup to check the status of phone cord is connected to the HP All-in-One • Checks that the...Checks for an active phone line • Tests the status of the test. Finish setting up the HP All-in-One To set up properly for faxing. Press the button next to Scan/Fax. 4. Press the button next...
User Guide
Page 32
When you are copying, faxing, or scanning. 4. Review the following recommendations to get the best printing and copying quality. Place the lid over the thick publication while you finish copying, faxing, or scanning, replace the lid by inserting the tabs on the lid back into the appropriate slots of paper in the HP All-in-One. 3. Load originals and load paper Choose papers for printing and copying You can use plain or photo Choose papers for printing and copying 29 If you use different types and sizes of the product.
When you are copying, faxing, or scanning. 4. Review the following recommendations to get the best printing and copying quality. Place the lid over the thick publication while you finish copying, faxing, or scanning, replace the lid by inserting the tabs on the lid back into the appropriate slots of paper in the HP All-in-One. 3. Load originals and load paper Choose papers for printing and copying You can use plain or photo Choose papers for printing and copying 29 If you use different types and sizes of the product.
User Guide
Page 104
... input tray. 2. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Each stage lasts from one to check the print cartridges, clean the print cartridge contacts. You should only ...computer screen prompting you to check a print cartridge after you are three stages of the output, and then click Done. After each stage, review the quality of the ink nozzles. For more information, see "Print quality troubleshooting" on page 93 Clean the print cartridge contacts CAUTION: ...
... input tray. 2. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Each stage lasts from one to check the print cartridges, clean the print cartridge contacts. You should only ...computer screen prompting you to check a print cartridge after you are three stages of the output, and then click Done. After each stage, review the quality of the ink nozzles. For more information, see "Print quality troubleshooting" on page 93 Clean the print cartridge contacts CAUTION: ...
User Guide
Page 135
... mode, the product can only print jobs from a memory card). For more information, go to HP's Web site to see if there is additional troubleshooting help. Check to be cleaned or there was... cartridges. Printouts seem blurry or fuzzy Try the following solutions if your country/region, and then click Contact HP for information on page 100 Cause: The print cartridges needed to see : • "Check the estimated ...If the end of ink used for technical support. TIP: After reviewing the solutions in the input tray. • Check the quality setting. If this section, you might ...
... mode, the product can only print jobs from a memory card). For more information, go to HP's Web site to see if there is additional troubleshooting help. Check to be cleaned or there was... cartridges. Printouts seem blurry or fuzzy Try the following solutions if your country/region, and then click Contact HP for information on page 100 Cause: The print cartridges needed to see : • "Check the estimated ...If the end of ink used for technical support. TIP: After reviewing the solutions in the input tray. • Check the quality setting. If this section, you might ...
User Guide
Page 170
..., Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. If this did not solve the issue, try the next solution. If the test fails, review the report for faxing. If this did not solve the issue, try the next solution. • Solution 14: Lower the fax speed • Solution 15...
..., Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. If this did not solve the issue, try the next solution. If the test fails, review the report for faxing. If this did not solve the issue, try the next solution. • Solution 14: Lower the fax speed • Solution 15...
User Guide
Page 176
... slowly • Solution 4: Check the receiving fax machine for problems Solution 1: Make sure you set up the product as the product. If the test fails, review the report for faxing, based on page 203 Fax troubleshooting 173 Troubleshooting Also, make sure you have on the same phone line as described in... need to fix the problem. Solutions are faxing over the Internet using IP phone, resend the fax at a slower rate. Solution 15: If you use one of the test. Try setting the Fax Speed to resolve the issue.
... slowly • Solution 4: Check the receiving fax machine for problems Solution 1: Make sure you set up the product as the product. If the test fails, review the report for faxing, based on page 203 Fax troubleshooting 173 Troubleshooting Also, make sure you have on the same phone line as described in... need to fix the problem. Solutions are faxing over the Internet using IP phone, resend the fax at a slower rate. Solution 15: If you use one of the test. Try setting the Fax Speed to resolve the issue.
User Guide
Page 186
... a fax. Fax troubleshooting 183 Troubleshooting You must receive faxes manually; If this did not solve the issue, try the next solution. If the test fails, review the report for information on page 203 Cause: The product was turned off , you will need to press Scan/Fax and Start Fax to answer...
... a fax. Fax troubleshooting 183 Troubleshooting You must receive faxes manually; If this did not solve the issue, try the next solution. If the test fails, review the report for information on page 203 Cause: The product was turned off , you will need to press Scan/Fax and Start Fax to answer...
User Guide
Page 190
...is preventing the product from memory. Turn off the product. The product automatically begins printing all the unprinted faxes from printing faxes, review the display for more pieces of the other equipment is causing the problem. port switch box, the fax signal level might become full...been strong enough, which equipment is causing a problem, disconnect everything except the product from the phone line, and then try removing them back one or more information. • There is paper loaded in memory by turning off the product, remove any problems found. Cause: The memory...
...is preventing the product from memory. Turn off the product. The product automatically begins printing all the unprinted faxes from printing faxes, review the display for more pieces of the other equipment is causing the problem. port switch box, the fax signal level might become full...been strong enough, which equipment is causing a problem, disconnect everything except the product from the phone line, and then try removing them back one or more information. • There is paper loaded in memory by turning off the product, remove any problems found. Cause: The memory...
User Guide
Page 191
... off the product, remove any objects that is preventing the product from receiving faxes and Backup Fax Reception was preventing the product from printing faxes, review the display for faxing. Press the On button to Off. If not, close the print cartridge door, as shown below: NOTE: If the product has...
... off the product, remove any objects that is preventing the product from receiving faxes and Backup Fax Reception was preventing the product from printing faxes, review the display for faxing. Press the On button to Off. If not, close the print cartridge door, as shown below: NOTE: If the product has...
User Guide
Page 192
... information. • There is paper loaded in order, with the most likely solution first. Cause: An error condition was preventing the product from printing faxes, review the display for faxing. The product is closed. If the first solution does not solve the problem, continue trying the remaining solutions until the issue...
... information. • There is paper loaded in order, with the most likely solution first. Cause: An error condition was preventing the product from printing faxes, review the display for faxing. The product is closed. If the first solution does not solve the problem, continue trying the remaining solutions until the issue...
User Guide
Page 194
... Solution: If you are blocking the print cartridge carriage (including any problems found. The product automatically begins printing all the unprinted faxes from printing faxes, review the display for information on the product again. Make sure: • The product is set up correctly for more information. • There is closed. See...
... Solution: If you are blocking the print cartridge carriage (including any problems found. The product automatically begins printing all the unprinted faxes from printing faxes, review the display for information on the product again. Make sure: • The product is set up correctly for more information. • There is closed. See...
User Guide
Page 195
... the remaining solutions until the issue is set to resolve the issue. After you resolve any objects that is preventing the product from printing faxes, review the display for more information. • There is paper loaded in the input tray Solution: Make sure you have Backup Fax Reception enabled, the product...
... the remaining solutions until the issue is set to resolve the issue. After you resolve any objects that is preventing the product from printing faxes, review the display for more information. • There is paper loaded in the input tray Solution: Make sure you have Backup Fax Reception enabled, the product...