(English) Macintosh Connect * User's Guide - C6413-90023
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Table of Contents Chapter 5 Chapter 6 Appendix A Appendix B Index Getting Help When Things Go Wrong Basic Troubleshooting 61 Clearing a Paper Jam 67 HP Customer Care 68 Extended Warranty Options 70 More About Your Printer and Supplies Maintaining Your Printer 72 Increasing Printer Performance 72 Minimum Printing Margins 73 Ordering Supplies and Accessories 74 Printer User's Guides for Macintosh 75 Paper 75 Ordering Information 76 Specifications Legal Information Regulatory Notices 82 Limited Warranty Statement 83 HP Year 2000 Warranty 83 85 iv
Table of Contents Chapter 5 Chapter 6 Appendix A Appendix B Index Getting Help When Things Go Wrong Basic Troubleshooting 61 Clearing a Paper Jam 67 HP Customer Care 68 Extended Warranty Options 70 More About Your Printer and Supplies Maintaining Your Printer 72 Increasing Printer Performance 72 Minimum Printing Margins 73 Ordering Supplies and Accessories 74 Printer User's Guides for Macintosh 75 Paper 75 Ordering Information 76 Specifications Legal Information Regulatory Notices 82 Limited Warranty Statement 83 HP Year 2000 Warranty 83 85 iv
(English) Macintosh Connect * User's Guide - C6413-90023
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... correct hardware or system software for this printer. 1 Setting Up Your Printer Note: If you are some ways to accept the terms of progress during installation. 7 When you click Decline, the Install program exits. 6 In the HP DeskJet Mac Installer dialog box, click Install. If... you see a message reporting that installation was successful, click Restart. The Installer restarts your virus-detection software as described in the section "Install Printer Software" on page 2. 3 Installation Troubleshooting If the Installer can...
... correct hardware or system software for this printer. 1 Setting Up Your Printer Note: If you are some ways to accept the terms of progress during installation. 7 When you click Decline, the Install program exits. 6 In the HP DeskJet Mac Installer dialog box, click Install. If... you see a message reporting that installation was successful, click Restart. The Installer restarts your virus-detection software as described in the section "Install Printer Software" on page 2. 3 Installation Troubleshooting If the Installer can...
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...cable and plug it from the Extensions folder or use the Extensions Manager to test. 4 Plug both the computer and printer are connected to your HP Deskjet printer icon in the Chooser but nothing prints, or if you get a message that the computer is turned off virus-...each end of the cable back in "Choosing Your Printer" on page 2. To make sure you turned off . EtherTalk Network connection A cable connection may encounter while using the wrong printer software. 5 Getting Help When Things Go Wrong Basic Troubleshooting This chapter provides solutions to some problems that you...
...cable and plug it from the Extensions folder or use the Extensions Manager to test. 4 Plug both the computer and printer are connected to your HP Deskjet printer icon in the Chooser but nothing prints, or if you get a message that the computer is turned off virus-...each end of the cable back in "Choosing Your Printer" on page 2. To make sure you turned off . EtherTalk Network connection A cable connection may encounter while using the wrong printer software. 5 Getting Help When Things Go Wrong Basic Troubleshooting This chapter provides solutions to some problems that you...
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...for online technical assistance, call for installation troubleshooting tips. • You are calling long distance, the long-distance charges apply. Before placing a call one of the following information available: - Calling HP Customer Care To speak with your printer nearby. • You have checked your... User's Guide and online troubleshooting for help you free of charge. Venezuela 41 22/780 41 11 541781-4061...
...for online technical assistance, call for installation troubleshooting tips. • You are calling long distance, the long-distance charges apply. Before placing a call one of the following information available: - Calling HP Customer Care To speak with your printer nearby. • You have checked your... User's Guide and online troubleshooting for help you free of charge. Venezuela 41 22/780 41 11 541781-4061...
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...of paper 30 software installing 2-3 software compatibility 80 software upgrades 68 special papers 75 specifications 79, 80 speed, printing 45, 79, ??-80 storing inkjet cartridges 54 stuck paper, See paper jams supplies, phone numbers for ordering 76 support, maintenance Web site 59 switch, banner 48 system requirements EtherTalk...46 printing 45-46 problems 46 writing on 45, 51 trays adjusters 8, 9, 42, 44 IN 81 OUT 81 troubleshooting 61-69 t-shirts, iron-on transfers 51 turning the printer on and off 4 two-sided printing 34 Book option 35 paper for 30 problems 36 selecting paper 30 smeared ink...
...of paper 30 software installing 2-3 software compatibility 80 software upgrades 68 special papers 75 specifications 79, 80 speed, printing 45, 79, ??-80 storing inkjet cartridges 54 stuck paper, See paper jams supplies, phone numbers for ordering 76 support, maintenance Web site 59 switch, banner 48 system requirements EtherTalk...46 printing 45-46 problems 46 writing on 45, 51 trays adjusters 8, 9, 42, 44 IN 81 OUT 81 troubleshooting 61-69 t-shirts, iron-on transfers 51 turning the printer on and off 4 two-sided printing 34 Book option 35 paper for 30 problems 36 selecting paper 30 smeared ink...
(English) Windows Connect * User's Guide - C6413-90009
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... 58 Damage Resulting from Refilling the Inkjet Print Cartridges 62 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox 63 About the HP DeskJet Toolbox 64 Basic Troubleshooting 65 Clearing a Paper Jam 69 HP Customer Care 70 Extended Warranty Options 72 More About Your Printer and Supplies Maintaining Your Printer 73 Increasing Printer Performance 73 Minimum Printing Margins...
... 58 Damage Resulting from Refilling the Inkjet Print Cartridges 62 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox 63 About the HP DeskJet Toolbox 64 Basic Troubleshooting 65 Clearing a Paper Jam 69 HP Customer Care 70 Extended Warranty Options 72 More About Your Printer and Supplies Maintaining Your Printer 73 Increasing Printer Performance 73 Minimum Printing Margins...
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.../support/home_products or http://www.hp.com • The printer software includes an online troubleshooting system, called the HP DeskJet Toolbox. Introduction Special Features of Your HP Inkjet Printer Your new HP DeskJet printer is equipped with special features that improve print quality, giving you a competitive edge: • Discover laser-like quality text and brilliant photo-quality color that make documents more...
.../support/home_products or http://www.hp.com • The printer software includes an online troubleshooting system, called the HP DeskJet Toolbox. Introduction Special Features of Your HP Inkjet Printer Your new HP DeskJet printer is equipped with special features that improve print quality, giving you a competitive edge: • Discover laser-like quality text and brilliant photo-quality color that make documents more...
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..., go to "Setting the HP DeskJet Printer as the default Windows printer. If you find that it is not the default Windows printer, go to "Align the Inkjet Print Cartridges" on page 24. Note: You must restart Windows before the printer software can run. 7 Continue...the Communication Test box appears, click Test Printer Communication. For more information about printer communications, go directly to follow the instructions on page 23. 6 When prompted, restart Windows. Note: The HP DeskJet 8xxC Series printer is unsuccessful, click Troubleshoot and try to "Communications Test and ...
..., go to "Setting the HP DeskJet Printer as the default Windows printer. If you find that it is not the default Windows printer, go to "Align the Inkjet Print Cartridges" on page 24. Note: You must restart Windows before the printer software can run. 7 Continue...the Communication Test box appears, click Test Printer Communication. For more information about printer communications, go directly to follow the instructions on page 23. 6 When prompted, restart Windows. Note: The HP DeskJet 8xxC Series printer is unsuccessful, click Troubleshoot and try to "Communications Test and ...
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...the parallel printer cable, the setup program automatically detects the printer and the port to "Align the Inkjet Print Cartridges" on the screen. 10 When the Communication Test box appears, click Test Printer Communication. Select an LPT-type port; Note: The HP DeskJet 8xxC Series printer is ..., click Troubleshoot and try to use for most computers. For more information about printer communications, go to follow the instructions on page 24. Then do one of LPT1 is not the default Windows printer, go to "Setting the HP DeskJet Printer as the default Windows printer. Just ...
...the parallel printer cable, the setup program automatically detects the printer and the port to "Align the Inkjet Print Cartridges" on the screen. 10 When the Communication Test box appears, click Test Printer Communication. Select an LPT-type port; Note: The HP DeskJet 8xxC Series printer is ..., click Troubleshoot and try to use for most computers. For more information about printer communications, go to follow the instructions on page 24. Then do one of LPT1 is not the default Windows printer, go to "Setting the HP DeskJet Printer as the default Windows printer. Just ...
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...Windows NT 4.0 • Double-click the HP DeskJet Toolbox shortcut icon. For Windows 3.1x • If you close the HP DeskJet Toolbox, it in the HP DeskJet 8xxC Series utilities group in the Program Manager. • Double-click the HP DeskJet Toolbox icon. It's on the Taskbar ...Go Wrong Finding the HP DeskJet Toolbox The HP DeskJet Toolbox tells you how to troubleshoot your printing problems. It even allows you 've removed the HP DeskJet Toolbox icon, click Start ¥ Programs ¥ HP DeskJet 8xxC Series ¥ HP DeskJet 8xxC Toolbox. • Click the HP Toolbox button. This button...
...Windows NT 4.0 • Double-click the HP DeskJet Toolbox shortcut icon. For Windows 3.1x • If you close the HP DeskJet Toolbox, it in the HP DeskJet 8xxC Series utilities group in the Program Manager. • Double-click the HP DeskJet Toolbox icon. It's on the Taskbar ...Go Wrong Finding the HP DeskJet Toolbox The HP DeskJet Toolbox tells you how to troubleshoot your printing problems. It even allows you 've removed the HP DeskJet Toolbox icon, click Start ¥ Programs ¥ HP DeskJet 8xxC Series ¥ HP DeskJet 8xxC Toolbox. • Click the HP Toolbox button. This button...
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... learn more information about your network printer. For HP DeskJet 895C Series Printers Only: Networking Tab Click to the appendix, "Using Your HP DeskJet 895C Series Printer on a Network" on page 88 for more about network printing. 64 Follow the questions through the series of screens presented to keep your printer model. Troubleshooting Tab Click on a button to solve...
... learn more information about your network printer. For HP DeskJet 895C Series Printers Only: Networking Tab Click to the appendix, "Using Your HP DeskJet 895C Series Printer on a Network" on page 88 for more about network printing. 64 Follow the questions through the series of screens presented to keep your printer model. Troubleshooting Tab Click on a button to solve...
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...Make sure you can use the online troubleshooting tool: the HP DeskJet Toolbox. What if the printer software or bonus software programs aren't...stuck in your inkjet print cartridges. Make sure the printer is a Problem" box appears. If you are using the wrong cable. (The bi-directional HP IEEE 1284-...printer software. 65 Be patient. Then retest the printer communications. With a few clicks of the printer's messages to you see a "Printer Not Responding" message on your printer should be on how to fix it 's blinking, the printer is flawed, call HP Customer Support as color...
...Make sure you can use the online troubleshooting tool: the HP DeskJet Toolbox. What if the printer software or bonus software programs aren't...stuck in your inkjet print cartridges. Make sure the printer is a Problem" box appears. If you are using the wrong cable. (The bi-directional HP IEEE 1284-...printer software. 65 Be patient. Then retest the printer communications. With a few clicks of the printer's messages to you see a "Printer Not Responding" message on your printer should be on how to fix it 's blinking, the printer is flawed, call HP Customer Support as color...
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... What if text or graphics are set correctly in your software program. • Make sure the elements in your default printer, click the Troubleshooting tab in the HP DeskJet Toolbox, and then click A blank page came out of the page: • Make sure the margins are in "...Jam" on page 55. Replace the inkjet print cartridges as described in the wrong place? Then place it in the HP DeskJet Toolbox for setting a default printer. Alternatively, see the online troubleshooting in a wordprocessing document, and print from there. If the tri-color ink and black ink don't line up...
... What if text or graphics are set correctly in your software program. • Make sure the elements in your default printer, click the Troubleshooting tab in the HP DeskJet Toolbox, and then click A blank page came out of the page: • Make sure the margins are in "...Jam" on page 55. Replace the inkjet print cartridges as described in the wrong place? Then place it in the HP DeskJet Toolbox for setting a default printer. Alternatively, see the online troubleshooting in a wordprocessing document, and print from there. If the tri-color ink and black ink don't line up...
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.... • Make sure you haven't selected Print in Grayscale on the Color tab of the sheets, a problem might need to clean your tri-color inkjet print cartridge. See online troubleshooting in the HP DeskJet Toolbox, click the Printer Services tab, and then click Test the printer communications. HP Banner Paper is highly recommended. To test the cable attached to...
.... • Make sure you haven't selected Print in Grayscale on the Color tab of the sheets, a problem might need to clean your tri-color inkjet print cartridge. See online troubleshooting in the HP DeskJet Toolbox, click the Printer Services tab, and then click Test the printer communications. HP Banner Paper is highly recommended. To test the cable attached to...
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...Norway Philippines Poland Portugal Russia Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U. Your printer's model number (the label is on the front of the printer - The version of the printer driver and software program (if applicable A Note About Letters If you need help from...while you're in front of your computer with your User's Guide and the DeskJet Toolbox and Help files, or HP Customer Care online for help, please make sure that you call for installation troubleshooting tips. • You are calling long distance, the long-distance charges apply....
...Norway Philippines Poland Portugal Russia Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U. Your printer's model number (the label is on the front of the printer - The version of the printer driver and software program (if applicable A Note About Letters If you need help from...while you're in front of your computer with your User's Guide and the DeskJet Toolbox and Help files, or HP Customer Care online for help, please make sure that you call for installation troubleshooting tips. • You are calling long distance, the long-distance charges apply....
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If you are using an HP JetDirect External Print Server and the test page does not display this message, see the HP JetDirect External Print Server's troubleshooting documentation. 90 D Using Your HP DeskJet 895C Series Printer on a Network Troubleshooting for the Network-Connected Printer If the test page generated by the HP JetDirect External Print Server displays the message I/O CARD READY, the print server is correctly installed.
If you are using an HP JetDirect External Print Server and the test page does not display this message, see the HP JetDirect External Print Server's troubleshooting documentation. 90 D Using Your HP DeskJet 895C Series Printer on a Network Troubleshooting for the Network-Connected Printer If the test page generated by the HP JetDirect External Print Server displays the message I/O CARD READY, the print server is correctly installed.
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... HP Bright White InkJet Paper 31, 76 HP Customer Care 70 HP Deluxe Photo Paper 41 HP DeskJet Control Panel for DOS 91 HP DeskJet Toolbox 58 about 64 finding 63 icon 22 location 63 Networking options 64 Networking tab 64, 89 Printer Services tab 22, 64 Troubleshooting tab 64 HP DeskJet Toolbox icon 22 HP DeskJet Utilities 63 HP Direct 77 HP FIRST 70 HP Greeting...
... HP Bright White InkJet Paper 31, 76 HP Customer Care 70 HP Deluxe Photo Paper 41 HP DeskJet Control Panel for DOS 91 HP DeskJet Toolbox 58 about 64 finding 63 icon 22 location 63 Networking options 64 Networking tab 64, 89 Printer Services tab 22, 64 Troubleshooting tab 64 HP DeskJet Toolbox icon 22 HP DeskJet Utilities 63 HP Direct 77 HP FIRST 70 HP Greeting...
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... 87 speeds 79 supplies and accessories 77 troubleshooting on network 89 turning on and off 4, 13 unpacking 2, 12 printer (continued) User's Guides 76 weight 80 printer drivers alternates 93 and print quality 73 ...pages 66 cartridges 66, 67, 68 colors are dull 67 colors are wrong 68 colors bleed into each other 67 colors don't line up 66 colors missing 68 colors missing or wrong 68 damaged paper 32...help from the HP DeskJet Toolbox 64 ink not drying on labels 45 ink smears 67 ink streaks 58, 59, 62 inkjet print cartridges 62 installing DOS control panel 95 installing printer software 23 misaligned...
... 87 speeds 79 supplies and accessories 77 troubleshooting on network 89 turning on and off 4, 13 unpacking 2, 12 printer (continued) User's Guides 76 weight 80 printer drivers alternates 93 and print quality 73 ...pages 66 cartridges 66, 67, 68 colors are dull 67 colors are wrong 68 colors bleed into each other 67 colors don't line up 66 colors missing 68 colors missing or wrong 68 damaged paper 32...help from the HP DeskJet Toolbox 64 ink not drying on labels 45 ink smears 67 ink streaks 58, 59, 62 inkjet print cartridges 62 installing DOS control panel 95 installing printer software 23 misaligned...
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... characters 96, 98 system requirements 82 T Tablet option 36, 37 tape, on inkjet print cartridges 5, 14 taskbar, Windows 63 technical specifications 79 technical support 70 telephone ...IN 81 OUT 81 troubleshooting 65-71 Troubleshooting tab 64 t-shirts, iron-on transfers 54 turning the printer on and off 4, 13 two-sided printing Book option 36 HP print settings box 28 ...HP vi weight paper 30, 81 recommended media 81 window envelopes 42 Windows closing open programs 23 compatibility 82 HP print settings box 26 locating the HP DeskJet Toolbox 63 obtaining printer drivers 70 setting default printer...
... characters 96, 98 system requirements 82 T Tablet option 36, 37 tape, on inkjet print cartridges 5, 14 taskbar, Windows 63 technical specifications 79 technical support 70 telephone ...IN 81 OUT 81 troubleshooting 65-71 Troubleshooting tab 64 t-shirts, iron-on transfers 54 turning the printer on and off 4, 13 two-sided printing Book option 36 HP print settings box 28 ...HP vi weight paper 30, 81 recommended media 81 window envelopes 42 Windows closing open programs 23 compatibility 82 HP print settings box 26 locating the HP DeskJet Toolbox 63 obtaining printer drivers 70 setting default printer...